Stayed here many times, it was great
Great Motel. Everyone very friendly and nice. Very clean.
This property is old and neglected. Once a grand property it is now just OK.
The shuttle service was great.
Great
The staff was unresponsive and dismissive. The overall service was disappointing to say the least. Room service food was cold and overcooked. Next door neighbor played music all night long and the 24 hour room service I found was nonexistence when I tried to complain to the staff. The Food tray stayed outside my door from early morning to late afternoon. I had to remind the staff several times that it hadn't been picked after I inquired with th front desk whaat was the proper procedure for picking up room service trays. The hotel advertised that the room came with breakfast but that also was not true. Only some rooms came with breakfast and apparently a two night stay didn't qualify for a free breakfast. Furthermore, Half the staff went without masks and so did half the patrons. The only chair in the room was an uncomfortable desk chair. And when I asked for an additional chair I was told the room didn't come with a comfortable chair and they refused to add one. The bath tub was old and chipped and didn't have a slip proof mat.The outdoor pool seemed to be well maintained. This was overall the worst hotel stay I've had in quite some time. Choose somewhere else to stay, if you want a safe
Super loud in the mornings if your room faces the street
It was a pleasant surprise as I gave been staying in other hotels in the area but on a whim gave this one a shot. I was happy to find it.
I paid for two nights just so my grandson could swim in the pool. Yet we were told we could not swim due to not enough people in the pool? It did not make sense. So we left for home early and paid for an extra night that was wasted.
My stay was good. Nice place and close to where I needed to go. Was surprised with the pandemic, not alot of people were wearings masks or being asked to. Including employees. Tub was slippery like others mentioned so I was prepared. Over all good.
Love this place. 3 trips to Odessa for my son at College and we've stayed here every time. Rooms are clean and all the staff is very nice and accommodating. Will be back in the Spring and will stay here again!
I love that the room was super clean. Everything was just as it says... Elegante❤️
Good pricing, Stayed during the virus so it wasn’t much the hotel could do for you but enjoyed the stay
MCM Elegante Hotel and Conference Center Odessa places you within a 10-minute stroll of Presidential Museum and Leadership Library and Ellen Noel Art Museum. This 3.5-star hotel has 191 rooms and welcomes guests with a restaurant, a full-service spa, and an outdoor pool.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:00 AM to 10:30 AM.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include microwaves, coffee makers, and free newspapers.
At MCM Elegante Hotel and Conference Center Odessa, guests enjoy a full-service spa, an outdoor pool, and a 24-hour gym. There's free parking, as well as a free airport shuttle (available 24 hours). Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this spa hotel include free WiFi in public areas, a 24-hour business center, and free newspapers.
Stayed here many times, it was great
Great Motel. Everyone very friendly and nice. Very clean.
Thank you for your review! We are happy you enjoyed your stay and we hope to see you again for future reservations!
This property is old and neglected. Once a grand property it is now just OK.
Thank you for your review!
The shuttle service was great.
Thank you for your 5 star review! We are happy you enjoyed your stay and our complimentary shuttle. We hope to see you again for future reservations!
Great
Thank you for staying with us. We appreciate your feedback and hope to see you again!
The staff was unresponsive and dismissive. The overall service was disappointing to say the least. Room service food was cold and overcooked. Next door neighbor played music all night long and the 24 hour room service I found was nonexistence when I tried to complain to the staff. The Food tray stayed outside my door from early morning to late afternoon. I had to remind the staff several times that it hadn't been picked after I inquired with th front desk whaat was the proper procedure for picking up room service trays. The hotel advertised that the room came with breakfast but that also was not true. Only some rooms came with breakfast and apparently a two night stay didn't qualify for a free breakfast. Furthermore, Half the staff went without masks and so did half the patrons. The only chair in the room was an uncomfortable desk chair. And when I asked for an additional chair I was told the room didn't come with a comfortable chair and they refused to add one. The bath tub was old and chipped and didn't have a slip proof mat.The outdoor pool seemed to be well maintained. This was overall the worst hotel stay I've had in quite some time. Choose somewhere else to stay, if you want a safe
We are sorry that your stay was unsatisfactory. We will look into the issues you addressed. Thank you!
Thank you for your review! We are happy you have enjoyed your stays and we look forward to seeing you again!