Spa was nice. Massage therapist was awesome. Cost was a bit high
Beautiful hotel with wonderful staff. Wished the restaurant was still open when we checked in; however room serve burgers were good.
This is a nice hotel as you can’t really go wrong with a Ritz Carlton. On arrival it did not seem quite as grand as the web photos. I think it could use some updating. If you are staying Monday through Thursday expect it to be pretty quiet with not many people at the pool, no music and just a feeling like you are the only ones there.
It was very enjoyable staying at the hotel, and I just didn't know there would not be dinner in the dining room, The food was good, and the service was gracious. Good luck with the hurricane!
Housekeeping is understaffed and not supervised. Stained furniture and carpetting. No vacuuming. Room not attended to before 5pm unless you complain.
had an excellent stay at this hotel. bed and linens so excellent, very quiet there's no hallway noise. spacious, luxury bathroom with marble. nice balcony for lounging. doormen super alert and attentive. pretty pool, good location. in all a great experience. I've stayed at them all and this is the best of any hotel in Coconut Grove
GREAT ROOM,GREAT SERVICE, GREAT STAFF. EVERYTHING WAS PERFECT. NICE POOL,NICE SPA GOOD FOOD AND DRINKS.
Great for a short stay. Close to the airport. Excellent service.
The hotel did not meet my espectatios, The restaurant is very small, the barman was rude.
Good hotel but in need of some updating. Much construction going on across the street and the hotel is fairly empty. Valet staff are excellent and very helpful.
it was a good experience. Nice Staff, good location,
The moment we arrived at the Ritz Carlton we were greeted and assisted in the check in process. Guest Services was outstanding and made sure our needs were taken care of. Osee of Guest Services will not be forgotten. His attitude and helpfulness was consistent with the professionalism and assistance we received from everyone there. It was a memorable, enjoyable stay and I whole heartedly recommend The Ritz Carlton.
Staff extremely well trained and attentive. All used my name in a greeting. Had some problems with the internet and they took it off the bill, without being asked. I stay at Ritz in Dubai and the Middle East and this one ranks up there with those hotels.
this is a Fine hotel. service is excellent The accommodations are superb
Exceeded my service expectations! What else needs to be said
Spent three wonderful days and nights there with my daughter and granddaughter. Excellent service, great amenities, wonderful pool, it does not come much better than this.
Even though I've never stayed here before and got a great deal for the room, staff treated me like I was had returned for nth time and was some sort of high roller. Many staff learned my name -- for a 5 night stay!! Will find a way to return whenever I can.
The hotel staff was very accommodating and friendly as expected. I only stayed overnight so I didn't use the pool or any other facilities. My only complaint is the location. Although I was close to the airport like I wanted, I was stuck in the hotel room all day because there are no interesting attractions (i.e. shopping, beach, restaurants, etc) nearby- at least by walking distance. If you're in Miami for a business trip, then this hotel would be ideal for the quietness away from the crazy party scenes.
Staff and amenities great. Price should include breakfast.
Exceptional service, very friendly and helpful staff. Quiet and relaxing stay with walk access to shopping. A bit south of the Greater Miami scene, however, within minutes of downtown, airport and beach.
Located in Coconut Grove, The Ritz-Carlton Coconut Grove, Miami is within a few miles (5 km) of popular sights such as University of Miami and Vizcaya Museum and Gardens. This 115-room, 5-star resort welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and a 24-hour business center.
Start each morning with buffet breakfast, available for a fee from 6:30 AM to 11:00 AM. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.
All 115 rooms provide balconies, iPod docks, and coffee makers. Smart TVs come with satellite channels and Netflix. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with Frette Italian sheets and down comforters ensure a restful night. Other amenities include free newspapers, laptop-compatible safes, and phones. Housekeeping is available on request.
Guests staying at The Ritz-Carlton Coconut Grove, Miami enjoy an outdoor pool, a 24-hour gym, and a sauna. Valet parking is available for USD 40 per night, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this luxury resort include free WiFi in public areas, a conference center, and a 24-hour business center.
Spa was nice. Massage therapist was awesome. Cost was a bit high
Beautiful hotel with wonderful staff. Wished the restaurant was still open when we checked in; however room serve burgers were good.
This is a nice hotel as you can’t really go wrong with a Ritz Carlton. On arrival it did not seem quite as grand as the web photos. I think it could use some updating. If you are staying Monday through Thursday expect it to be pretty quiet with not many people at the pool, no music and just a feeling like you are the only ones there.
It was very enjoyable staying at the hotel, and I just didn't know there would not be dinner in the dining room, The food was good, and the service was gracious. Good luck with the hurricane!
Housekeeping is understaffed and not supervised. Stained furniture and carpetting. No vacuuming. Room not attended to before 5pm unless you complain.
had an excellent stay at this hotel. bed and linens so excellent, very quiet there's no hallway noise. spacious, luxury bathroom with marble. nice balcony for lounging. doormen super alert and attentive. pretty pool, good location. in all a great experience. I've stayed at them all and this is the best of any hotel in Coconut Grove
GREAT ROOM,GREAT SERVICE, GREAT STAFF. EVERYTHING WAS PERFECT. NICE POOL,NICE SPA GOOD FOOD AND DRINKS.
Great for a short stay. Close to the airport. Excellent service.
The hotel did not meet my espectatios, The restaurant is very small, the barman was rude.
Good hotel but in need of some updating. Much construction going on across the street and the hotel is fairly empty. Valet staff are excellent and very helpful.
