Room, 1 King Bed, Balcony, City View
from $260
The Ritz-Carlton Coconut Grove, Miami
5.0 out of 5.0
4.4
out of 5
"Very good!"
See all 33 reviews
This hotel is most popular for:
Recent guest reviews
It was very enjoyable staying at the hotel, and I just didn't know there would not be dinner in the dining room, The food was good, and the service was gracious. Good luck with the hurricane!
Housekeeping is understaffed and not supervised. Stained furniture and carpetting. No vacuuming. Room not attended to before 5pm unless you complain.
had an excellent stay at this hotel. bed and linens so excellent, very quiet there's no hallway noise. spacious, luxury bathroom with marble. nice balcony for lounging. doormen super alert and attentive. pretty pool, good location. in all a great experience. I've stayed at them all and this is the best of any hotel in Coconut Grove
GREAT ROOM,GREAT SERVICE, GREAT STAFF. EVERYTHING WAS PERFECT. NICE POOL,NICE SPA GOOD FOOD AND DRINKS.
Great for a short stay. Close to the airport. Excellent service.
The hotel did not meet my espectatios, The restaurant is very small, the barman was rude.
Good hotel but in need of some updating. Much construction going on across the street and the hotel is fairly empty. Valet staff are excellent and very helpful.
it was a good experience. Nice Staff, good location,
The moment we arrived at the Ritz Carlton we were greeted and assisted in the check in process. Guest Services was outstanding and made sure our needs were taken care of. Osee of Guest Services will not be forgotten. His attitude and helpfulness was consistent with the professionalism and assistance we received from everyone there. It was a memorable, enjoyable stay and I whole heartedly recommend The Ritz Carlton.
Staff extremely well trained and attentive. All used my name in a greeting. Had some problems with the internet and they took it off the bill, without being asked. I stay at Ritz in Dubai and the Middle East and this one ranks up there with those hotels.
this is a Fine hotel. service is excellent The accommodations are superb
Exceeded my service expectations! What else needs to be said
Spent three wonderful days and nights there with my daughter and granddaughter. Excellent service, great amenities, wonderful pool, it does not come much better than this.
Even though I've never stayed here before and got a great deal for the room, staff treated me like I was had returned for nth time and was some sort of high roller. Many staff learned my name -- for a 5 night stay!! Will find a way to return whenever I can.
The hotel staff was very accommodating and friendly as expected. I only stayed overnight so I didn't use the pool or any other facilities. My only complaint is the location. Although I was close to the airport like I wanted, I was stuck in the hotel room all day because there are no interesting attractions (i.e. shopping, beach, restaurants, etc) nearby- at least by walking distance. If you're in Miami for a business trip, then this hotel would be ideal for the quietness away from the crazy party scenes.
Staff and amenities great. Price should include breakfast.
Exceptional service, very friendly and helpful staff. Quiet and relaxing stay with walk access to shopping. A bit south of the Greater Miami scene, however, within minutes of downtown, airport and beach.
i booked 2 rooms it was my bday i wanted king size they didnt have it my husband is tall so the queen was too small they r going thru construction so balcony was not available many areas were closed
Over the years I've been taught never to score anything perfect, probably because nothing is perfect but the Ritz Carlton Coconut Grove came mighty close. In some respects it was a good value, at least I believe I got what I paid for. Some things were a bit pricey, ie meals/room service but when your satisfied you don't mind paying. For a first trip to Miami I can't imagine how I would stay elsewhere. Nearby Cocowalk provided a bit of entertainment, shopping and dining. In the evenings, the hotel bar and dining seemed to gather a quaint pleased crowd. The staff additionally made my stay pleasurable. Most were friendly, professional and helpful. I regret being too busy to enjoy the spa services. My only complaint is that my room keys failed on several occasions - otherwise a most enjoyable stay.
we were looking for a quick get away and to pamper ourselves a bit. The hotel and staff were great at seeing to that. Yosef, manning the lobby bar, saw to our every need. The staff was very flexible and accommodating to our wants and desires. On the down side, when we pulled up to the front door, we were swarmmed by valets and doormen. Since I only needed a few bags, I had to slow things down a bit to get them organized. Great response-just a little over kill on service. Parking -$30.00 a bit high for this area of Miami even if it is the Ritz. I have paid $20 in South Beach. Things must have been pretty good. We didn't leave the property from check-in to check-out.
Guest reviews for The Ritz-Carlton Coconut Grove
meticulous hotel milieu
Everyone
It was very enjoyable staying at the hotel, and I just didn't know there would not be dinner in the dining room, The food was good, and the service was gracious. Good luck with the hurricane!
Everyone
Housekeeping is understaffed and not supervised. Stained furniture and carpetting. No vacuuming. Room not attended to before 5pm unless you complain.
convenient and comfortable
Everyone
had an excellent stay at this hotel. bed and linens so excellent, very quiet there's no hallway noise. spacious, luxury bathroom with marble. nice balcony for lounging. doormen super alert and attentive. pretty pool, good location. in all a great experience. I've stayed at them all and this is the best of any hotel in Coconut Grove
nice birthday get away for wife
Couples
GREAT ROOM,GREAT SERVICE, GREAT STAFF. EVERYTHING WAS PERFECT. NICE POOL,NICE SPA GOOD FOOD AND DRINKS.
excellent hotel for a short stay
Families
Great for a short stay. Close to the airport. Excellent service.
did not like the restaurant
Families
The hotel did not meet my espectatios, The restaurant is very small, the barman was rude.
good hotel but needs some updating. staff is great. lots of construction in the area.
Families
Good hotel but in need of some updating. Much construction going on across the street and the hotel is fairly empty. Valet staff are excellent and very helpful.
business trip
BusinessTravelers
it was a good experience. Nice Staff, good location,
unforgettable family trip
Families
The moment we arrived at the Ritz Carlton we were greeted and assisted in the check in process. Guest Services was outstanding and made sure our needs were taken care of. Osee of Guest Services will not be forgotten. His attitude and helpfulness was consistent with the professionalism and assistance we received from everyone there. It was a memorable, enjoyable stay and I whole heartedly recommend The Ritz Carlton.
as only ritz can do it
BusinessTravelers
Staff extremely well trained and attentive. All used my name in a greeting. Had some problems with the internet and they took it off the bill, without being asked. I stay at Ritz in Dubai and the Middle East and this one ranks up there with those hotels.
