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Sheraton Miami Airport Hotel & Executive Meeting Center

3.5 out of 5.0

Recent guest reviews

People are rude... customer service is terrible, frontdesk service is not inviting and not accommodating. We stayed 1 week two connecting room, there are nights all towels and dirty and room is not clean well. I dont speak spanish, most of them speak spanish and most of the time i have to repeat what i have to tell them. So dissapointed hotel is not worth staying.

Came in early from cruise we were able to do a pre check in and leave our bags in secured room while we enjoyed the pool. At lunch the they were kind and took us to a Cuban restaurant that was so awesome then back to the hotel by 3 our rooms were ready shower very nice beds very comfy very clean truely a relaxing stay. Not to mention the infused water in the lobby and a starbucks in the gift shop.

nice hotel and staff room service did not clean up wine bottles the were in the trash or dirt glasses from bar not one day

Overall it was a bad experience. The room was dirty. Bed sheets had yellow stains. The bathroom sink had stains and the bathtub was clogged. We checked out Saturday morning at 5am on 1/4 and the front desk clerk was half asleep and didn't even acknowledge I was standing right in front of her. She had a bad attitude and so I had to say "Good Morning to you too, and by the way I am checking out". She then yelled out to the shuttle bus driver about another guest who was about to miss his flight. Extremely unprofessional!

Super friendly staff. Great place to stay close to airport.

Excellent!!! Nothing more to say.... Fantastic, nowords needed

You get more value from other hotels in the area like element

Great friendly stuff and very clean and well equipped room. Happy guest

Exceptional service by all the staff I encountered.

From the moment you walk in everyone is friendly. Great staff and great stay.

When I did the check in the front person didn’t tell that the breakfast was included in the room on the 10th floor. I had two days breakfast in the the first floor paying $27 per day until I double checked and realized tat the breakfast was included. Nobody told me and they didn’t want to refund me. I hope that orbitz can do it

Is a nice hotel near to the airport. quite pricey but really covenient.

Great hotel next to airport clean room helpfull staff shuttle runs 24 hours

The hotel was so close to the airport and convenient. Especially with the complimentary shuttle services. The hotel stall was stellar. Thanks !

hotel located near airport, easy, quick shuttle to and from airport

We got the top of the line treatment at this hotel. Highly recommend to everyone.

Check in was fast and efficient. Staff, bell hops, front desk, friendly and pleasant.

3900 NW 21st St Miami FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Outdoor pool

Within a short walk of Grapeland Water Park, Sheraton Miami Airport Hotel & Executive Meeting Center is within 2 miles (3 km) of Magic City Casino. This 405-room, 3.5-star hotel has conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with buffet breakfast, available for a fee from 6 AM to 10:30 AM.


Rooms

Guests can expect to find free WiFi and 32-inch an LCD TV with cable channels and pay movies. Pillowtop beds sport premium bedding and down comforters, and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a coffee maker, free weekday newspapers, and a phone.


Property features

Guests of Sheraton Miami Airport Hotel & Executive Meeting Center have access to an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Parking is USD 21.40 per day (USD 21.40 per day for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle at scheduled times. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this golf hotel include a conference center, a business center, and a computer station.

Room options

Club Room, 1 King Bed

King 1 | Sleeps 2

Club Room, 2 Queen Beds

Queen 2 | Sleeps 4

Club Suite, 1 Bedroom

King 1 | Sleeps 4

Club Suite, 1 Bedroom

King 1 | Sleeps 2

Guest reviews for Sheraton Miami Airport Hotel & Executive Meeting Center

Everyone (61) Business (28) Couples (31) Family (21) Other (14) Friends (2)
1
Family with small children

People are rude... customer service is terrible, frontdesk service is not inviting and not accommodating. We stayed 1 week two connecting room, there are nights all towels and dirty and room is not clean well. I dont speak spanish, most of them speak spanish and most of the time i have to repeat what i have to tell them. So dissapointed hotel is not worth staying.

By on Mar 19, 2019

5
Friends

Came in early from cruise we were able to do a pre check in and leave our bags in secured room while we enjoyed the pool. At lunch the they were kind and took us to a Cuban restaurant that was so awesome then back to the hotel by 3 our rooms were ready shower very nice beds very comfy very clean truely a relaxing stay. Not to mention the infused water in the lobby and a starbucks in the gift shop.

By , from Eau Claire, us on Mar 4, 2019

4
Everyone

nice hotel and staff room service did not clean up wine bottles the were in the trash or dirt glasses from bar not one day

By on Feb 5, 2019

1
Everyone

Overall it was a bad experience. The room was dirty. Bed sheets had yellow stains. The bathroom sink had stains and the bathtub was clogged. We checked out Saturday morning at 5am on 1/4 and the front desk clerk was half asleep and didn't even acknowledge I was standing right in front of her. She had a bad attitude and so I had to say "Good Morning to you too, and by the way I am checking out". She then yelled out to the shuttle bus driver about another guest who was about to miss his flight. Extremely unprofessional!

By on Jan 6, 2019

5
Everyone

Super friendly staff. Great place to stay close to airport.

By on Jan 6, 2019

4
Everyone

By on Jan 1, 2019

5
Everyone

Excellent!!! Nothing more to say.... Fantastic, nowords needed

By on Jan 1, 2019

2
Everyone

You get more value from other hotels in the area like element

By on Dec 28, 2018

4
Everyone

Great friendly stuff and very clean and well equipped room. Happy guest

By on Dec 24, 2018

4
Everyone

By on Dec 22, 2018

Sheraton Miami Airport Hotel & Executive Meeting Center

3900 NW 21st St, Miami, FL 33142