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Recent guest reviews

Loved everything about the hotel staff very friendly and courteous

Nice hotel. We stayed here because it is close to the rental car facility (1 block). The hotel is older, but has been redone. Check-in was a bit slow at 11 pm and had to ask about included breakfast (which was great!). Great place to stay on the way into or out of Miami.

Issues with A/C unit made my stay terrible. However the hotel is within the Airport if that is your main need.

Easy and convenient shuttle to/from the airport, friendly and helpful staff.

So convenient to get to Miami Airport ! Great coffee!

Very convenient to airport. Friendly staff. Rooms were very clean.

One of our rooms was ready at 10am and that group was allowed to check in. At 11am we were told our room would be ready within 1-2 hours. We waited until 3 to attempt to check in again and was told our room was not ready and they would call us when it was ready. At 5:15 we returned to try to check in and our room was finally ready, they forgot to call us. We were offered 2 free drinks at the bar and 2 free buffets we could not use due to an early flight. I would have expected some type of compensation due to waiting 2+ hours after check in time. If we would have checked out 2 hours late we would be charged extra but was not offered any type of compensation for our 6 hour wait.

Great stay with my family. The staff was friendly. I came off a cruise and had to check in early and was accommodated. My only one complaint no store around the area but if you just need a place to stay near the airport this is definitely your place

Nice location, nice view from the rooms, clean beds,excellent service from front desk to cleaning staff! Restaurant guys very gentle and helpful. Atendent named Josefina, very special personπŸ‘πŸ‘πŸ‘πŸ‘πŸ˜†πŸ˜†πŸ˜†πŸ˜†πŸ˜†

The hotel and staff were great. The only suggestion I have is the gate by the pool should be closed off as there are alligators in the area.

Friendly staff, excellent buffet breakfast, great location.

Perfect location, very close to the airport. Free shuttle was very helpful, and the driver was kind and helped us with the luggage. Upon arrival, check in was quick and efficient. Room was very clean, quiet, with nice space! Bed and linens were very comfortable. We had dinner at the restaurant and the food was very fresh and delicious! Castro and Eva took care of us at the bar. Kudos to both of them for their excellence towards customer service! Great personality and attentive to our needs. Castro went above and beyond to make sure everything was well taking care! Would definitely return to this hotel while at the Miami airport area!!!

Hotel overbooked and had no rooms available, horrible experience will never trust confidence of confirmation

It was close to airport but because of that far away from the Miami beaches. It was clean. Staff was friendly. I did not use the pool was it was looking clean and big. They even put sand to make it look like beach. I liked that.

Clean room. Nice restaurant , great happy hour. Very friendly and helpful staff.

NW 21st St Miami FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Outdoor pool

Sheraton Miami Airport Hotel & Executive Meeting Center places you within a 15-minute drive of popular attractions such as Miracle Mile and James L. Knight Center. This 405-room, 3.5-star hotel has conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the comfort of your room with room service. Start each morning with buffet breakfast, available for a fee from 6 AM to 10:30 AM.


Rooms

All of Sheraton Miami Airport Hotel & Executive Meeting Center's 405 soundproofed rooms provide coffee makers, safes, and phones. Guests can expect to find free WiFi and 32-inch LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Ironing boards and desks are other standard amenities.


Property features

Guests staying at Sheraton Miami Airport Hotel & Executive Meeting Center enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Parking is USD 26.75 per day (USD 26.75 per day for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle at scheduled times. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this golf hotel include a conference center, a business center, and a computer station.

Room options

Club Room, 1 King Bed

1 King Bed | Sleeps 2

Deluxe Room, 2 Queen Beds, Golf View

2 Queen Beds | Sleeps 4

Deluxe Room, 1 King Bed, Golf View

1 King Bed | Sleeps 2

Traditional Room, 2 Queen Beds, City View

2 Queen Beds | Sleeps 4

Guest reviews for Sheraton Miami Airport Hotel & Executive Meeting Center

Everyone (68) Couples (35) Business (28) Family (31) Other (14) Friends (2)
5
Family

Loved everything about the hotel staff very friendly and courteous

By on Feb 26, 2020

Review comment responded on Feb 27, 2020

"Thank you for reviewing your stay at the Sheraton Miami Airport. We are delighted we met your expectations for the perfect vacation! We look forward to welcoming you back for another outstanding experience. "

5
Everyone

By on Feb 18, 2020

Review comment responded on Feb 18, 2020

Thank you for your review, we hope to host you again next time you are in Miami.

4
Partner Couples

Nice hotel. We stayed here because it is close to the rental car facility (1 block). The hotel is older, but has been redone. Check-in was a bit slow at 11 pm and had to ask about included breakfast (which was great!). Great place to stay on the way into or out of Miami.

By on Feb 12, 2020

Review comment responded on Feb 12, 2020

"Thank you for choosing our hotel and taking the time to rate your stay. We are sorry we did not live up to your expectations, and we hope you will give us another chance to provide you a more excellent experience. Please accept our apologies for the issues that impacted your rating. "

2
Family Family with small children

Issues with A/C unit made my stay terrible. However the hotel is within the Airport if that is your main need.

By , from Tallahassee on Dec 24, 2019

Review comment responded on Dec 26, 2019

"Please accept our apologies for the problems that inconvenienced you. You deserved a comfortable and stress-free stay, and we hope to have another occasion to provide you with the hospitality and outstanding service you should have experienced with this visit. Thank you for being our guest. "

4
Family

Easy and convenient shuttle to/from the airport, friendly and helpful staff.

By on Dec 14, 2019

Review comment responded on Dec 17, 2019

"Please accept our apologies for the problems that inconvenienced you. You deserved a comfortable and stress-free stay, and we hope to have another occasion to provide you with the hospitality and outstanding service you should have experienced with this visit. Thank you for being our guest. "

4
Partner Couples

So convenient to get to Miami Airport ! Great coffee!

By on Dec 13, 2019

Review comment responded on Dec 13, 2019

"Thank you for choosing our hotel and taking the time to rate your stay. We are sorry we did not live up to your expectations, and we hope you will give us another chance to provide you a more excellent experience. Please accept our apologies for the issues that impacted your rating. "

5
Everyone

Very convenient to airport. Friendly staff. Rooms were very clean.

By on Nov 10, 2019

Review comment responded on Nov 12, 2019

"Thank you for reviewing your stay at the Sheraton Miami Airport. We are delighted we met your expectations for the perfect vacation! We look forward to welcoming you back for another outstanding experience. "

2
Family Family with small children Friends

One of our rooms was ready at 10am and that group was allowed to check in. At 11am we were told our room would be ready within 1-2 hours. We waited until 3 to attempt to check in again and was told our room was not ready and they would call us when it was ready. At 5:15 we returned to try to check in and our room was finally ready, they forgot to call us. We were offered 2 free drinks at the bar and 2 free buffets we could not use due to an early flight. I would have expected some type of compensation due to waiting 2+ hours after check in time. If we would have checked out 2 hours late we would be charged extra but was not offered any type of compensation for our 6 hour wait.

By on Oct 1, 2019

Review comment responded on Oct 1, 2019

Thank you for choosing our hotel and taking the time to share your concerns. We strive to provide outstanding service and hospitality to every guest, yet it seems we fell short this time. We would like the opportunity to serve you better in the future and hope you will consider a return visit.

5
Family Family

Great stay with my family. The staff was friendly. I came off a cruise and had to check in early and was accommodated. My only one complaint no store around the area but if you just need a place to stay near the airport this is definitely your place

By on Aug 22, 2019

Review comment responded on Aug 22, 2019

Thank you for reviewing your stay at the Sheraton Miami Airport. We are delighted we met your expectations for the perfect vacation! We look forward to welcoming you back for another outstanding experience.

5
Friends

Nice location, nice view from the rooms, clean beds,excellent service from front desk to cleaning staff! Restaurant guys very gentle and helpful. Atendent named Josefina, very special personπŸ‘πŸ‘πŸ‘πŸ‘πŸ˜†πŸ˜†πŸ˜†πŸ˜†πŸ˜†

By , from Miami international airport at 3900, 21st street on Aug 16, 2019

Review comment responded on Aug 16, 2019

Thank you for reviewing your stay at the Sheraton Miami Airport. We are delighted we met your expectations for the perfect vacation! We look forward to welcoming you back for another outstanding experience.

Sheraton Miami Airport Hotel & Executive Meeting Center

3900 NW 21st St, Miami, FL 33142
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