Staff very rude. No half and half for coffee. No towels in room. No coffee made at all. Cleaning carts in the halls, .making it impossible to get luggage carts through. Horrible experience. Time to get back to normal, as Fairfield has.
Was close to our destination. Was comfortable, staff was very nice and personable!
Very good
Clean and nice.and right at the entrance to Everglades National Park.
The Front Desk Girls were so Helpful and kind. Very good Group.
This hotel was a disappointment. I've stayed at Holiday Inn Express for many years but this was like a Motel 6. The outside looks nice but the rooms are rough. The drain plug at the bottom of the tub was laying on the side of the tub broken off, half baked drywall work etc. a complete lack of basic maintenance. The two young gals working the desk at night when we checked in lacked basic interpersonal skills. The morning crew was a big improvement. Breakfast was in a brown bag....I stayed at two other Holiday in and Express hotels that week in south Florida and both served hot breakfast. Don't pay a premium thinking you are getting the more upscale hotel stay like most Holiday Inn Express hotels......skip this one.
This property was fine but not great. Friendly girl at the front desk was about the only thing going for it. Mostly old with a weird smell and amenities closed due to COVID-19.
Couldn't get TV to work. Found it was unplugged. As was the fridge, the clock radio, and some of the lights. Strange. Room lighting was terrible. There was a big empty spot in the room where a chair or sofa was supposed to be. So, no extra seating except desk chair.
Great location. A little bit old and needed a little tlc. The room was nice. Good bed.
In the breakfast one day they ran out of milk and it was not replaced despite many families looking for it.
The workout room was tiny and although some updates have taken place it still seems old and a little too dated.
Irene, at the front desk, was excellent at customer service and helped in any way she could. The room was clean and their included breakfast was great.
Nice hotel and good location for Everglades. Spacious suite but loud AC.
Perfect spot and price just outside of the Florida keys. Breakfast was good
Within a short walk of Prime Outlets Florida City, Holiday Inn Express & Suites Florida City, an IHG Hotel is within 2 miles (3 km) of Pioneer Florida Museum and Village. This 105-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free self parking.
Free continental breakfast is served each morning from 7:00 AM to 10:00 AM.
Holiday Inn Express & Suites Florida City, an IHG Hotel's 105 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can expect to find flat-screen TVs with satellite channels. Other amenities include free newspapers, free local calls, and hair dryers.
Guests staying at Holiday Inn Express & Suites Florida City, an IHG Hotel enjoy an outdoor pool, a fitness center, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a meeting room, a business center, and free newspapers.
Staff very rude. No half and half for coffee. No towels in room. No coffee made at all. Cleaning carts in the halls, .making it impossible to get luggage carts through. Horrible experience. Time to get back to normal, as Fairfield has.
Was close to our destination. Was comfortable, staff was very nice and personable!
Very good
Clean and nice.and right at the entrance to Everglades National Park.
The Front Desk Girls were so Helpful and kind. Very good Group.
This hotel was a disappointment. I've stayed at Holiday Inn Express for many years but this was like a Motel 6. The outside looks nice but the rooms are rough. The drain plug at the bottom of the tub was laying on the side of the tub broken off, half baked drywall work etc. a complete lack of basic maintenance. The two young gals working the desk at night when we checked in lacked basic interpersonal skills. The morning crew was a big improvement. Breakfast was in a brown bag....I stayed at two other Holiday in and Express hotels that week in south Florida and both served hot breakfast. Don't pay a premium thinking you are getting the more upscale hotel stay like most Holiday Inn Express hotels......skip this one.
This property was fine but not great. Friendly girl at the front desk was about the only thing going for it. Mostly old with a weird smell and amenities closed due to COVID-19.
