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Recent guest reviews

We had a great stay this time. The hotel is close to Everglades and many airboat docks. Breakfast options are great and delicious. Our room was clean and comfortable. Parking is easy to find. We travelled light since we could do laundry here - although a bit pricey in my opinion ($8 to soap wash and dry one load). Overall, thank you for a great time.

We enjoyed our stay at Best Western. Room was Comfortable and breakfast was great.

Staff was very friendly and helpful.

Nice place to stay and wide variety in complementary breakfast

Clean, Pool open, plenty of parking, security guard all night. noon check out. Great job guys.

convenient location for the everglades

the property needs a update, the rooms need a retouch, the lady's that cleans need new sheets and supply to performer they Job Right, my beds had stain sheets i talk to the cleaning lady an they did not had a they extras sheets, plus they need correct laundry detergent as per her the clean the sheets an stains don't come out, front lady desk was Not friendly at all the way they have the tables from the breakfast area are not well places the breaks fast was uncooked for the rate they charge they should have better service, the cleaning staff looked unhappy the owner of this location should spend time an take care of this building it a shame because its in a really nice spot.

Rooms need a little updating

The ac in my room didnt work and when maintance came he basically said just turn it down to 60 degree for it to stay on

I have a job that brings me here every month. I either stay at this property or another property across the street. I prefer this property, because of the beautiful pool area. There is one thing that drives me crazy about this property, and it is very small… But if I stay more than one night, on the second day my door key card is deprogrammed, and I have to get it reprogrammed. This happens every time I stay there. Otherwise, the staff is very friendly, the owner is very friendly and knowledgeable, and it is a comfortable place to stay.

The room was clean/ basic. The mattress and pillows were very firm . The staff was pleasant and helpful! We enjoyed the morning breakfast.

Nice bed

We overall had a good stay. The location is great to go to the Keys without paying the ridiculous prices. It is an older hotel, but the room was clean and we felt safe staying there. My only complaint about the room is that the beds are very hard. They have a typical free hotel breakfast, except the eggs are boiled instead of scrambled, so not appealing to children.

Our room tub drainage was awful. Waiting forever for maintenance staff came who didn’t fix this problem. Toilet was also broken. Manager Robert was very rude and told me that I used conference “cheap” rate (over $600 per night) so he cannot do anything for the first night. I spend over 1/3 of year at hotels and I definitely say this hotel is the worst quality per price for my past 30 years.

Great place to line in West Key. Right on water great view. Best is the transport to down town very hour free of cost

Friendly staff. Effortless check in. Rooms were clean. Walls thin. Not a fan of outdoor corridors, but this one wasn’t too bad. Close to places to eat. Overall a pleasant stay. Good for a one night traveler.

Basic room. Floor had a significant dip towards door.

I accidentally left my hanging bag full of clothes. I called a few hours after I had checked out but the staff made no effort to help and instructed me to call back in the morning and speak with housekeeping. I did and housekeeping claimed nothing was found. I lost a couple hundred dollars worth of clothes because managed wouldn’t get involved.

S Krome Ave Florida City FL

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Best Western Gateway to the Keys places you within a leisurely stroll of Florida Keys Factory Shops and Prime Outlets Florida City. This 114-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free full breakfast is included with your stay and awaits you each morning from 6:30 AM to 10:00 AM.


Rooms

32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. MP3 docks, coffee makers, and free local calls are also standard.


Property features

Guests of Best Western Gateway to the Keys enjoy an outdoor pool, free WiFi in public areas, and a 24-hour business center. There's free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a computer station, express check-out, and free newspapers.

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 Queen Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Guest reviews for Best Western Gateway to the Keys

Everyone (15) Couples (10) Family (22)
5
Family

We had a great stay this time. The hotel is close to Everglades and many airboat docks. Breakfast options are great and delicious. Our room was clean and comfortable. Parking is easy to find. We travelled light since we could do laundry here - although a bit pricey in my opinion ($8 to soap wash and dry one load). Overall, thank you for a great time.

By on Aug 26, 2023

Review comment responded on Aug 30, 2023

Thanks for staying with us. We appreciate your feedback!

5
Family

We enjoyed our stay at Best Western. Room was Comfortable and breakfast was great.

By on Dec 31, 2022

Review comment responded on Jan 1, 2023

Thank you for the feedback.

5
Family Family with small children

Staff was very friendly and helpful.

By on Dec 22, 2022

Review comment responded on Dec 22, 2022

Thank you for the feedback.

4
Family

Nice place to stay and wide variety in complementary breakfast

By on Nov 28, 2022

Review comment responded on Nov 30, 2022

Thank you for the feedback.

5
Partner Couples

Clean, Pool open, plenty of parking, security guard all night. noon check out. Great job guys.

By , from saint peterburg on Aug 17, 2022

Review comment responded on Aug 17, 2022

Thank you for the great review.

5
Family with small children

convenient location for the everglades

By on Jul 8, 2022

Review comment responded on Jul 14, 2022

Thank you for your feedback. BW Gateway

3
Family

the property needs a update, the rooms need a retouch, the lady's that cleans need new sheets and supply to performer they Job Right, my beds had stain sheets i talk to the cleaning lady an they did not had a they extras sheets, plus they need correct laundry detergent as per her the clean the sheets an stains don't come out, front lady desk was Not friendly at all the way they have the tables from the breakfast area are not well places the breaks fast was uncooked for the rate they charge they should have better service, the cleaning staff looked unhappy the owner of this location should spend time an take care of this building it a shame because its in a really nice spot.

By on Jul 5, 2022

Review comment responded on Jul 14, 2022

Thank you for your feedback. BW Gateway

4
Family with small children

Rooms need a little updating

By on Jun 22, 2022

Review comment responded on Jun 23, 2022

Thank you for the 4-star review. We appreciate your feedback.

2
Family with small children

The ac in my room didnt work and when maintance came he basically said just turn it down to 60 degree for it to stay on

By on May 31, 2022

Review comment responded on Jun 23, 2022

Thank you for taking the time to review our property. We appreciate your feedback.

4
Business Business

I have a job that brings me here every month. I either stay at this property or another property across the street. I prefer this property, because of the beautiful pool area. There is one thing that drives me crazy about this property, and it is very small… But if I stay more than one night, on the second day my door key card is deprogrammed, and I have to get it reprogrammed. This happens every time I stay there. Otherwise, the staff is very friendly, the owner is very friendly and knowledgeable, and it is a comfortable place to stay.

By on May 5, 2022

Review comment responded on Jun 23, 2022

Thank you for taking the time to review our property. We appreciate your feedback.

Best Western Gateway to the Keys

411 S Krome Ave, Florida City, FL 33034
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