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Hôtel Alerion

Property class: 3

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Photo gallery for Hôtel Alerion

A historic hotel with multiple balconies, a central tower, and a classic architectural style.
A modern living room with a white sofa, a round coffee table, and a glass-top side table. There are two white armchairs and a small glass table with a vase of flowers. The room has large windows with a view of trees and buildings outside.
A curved staircase with a wooden handrail and a metal railing, leading to a room with a window featuring stained glass.
A modern living room with a curved layout, featuring a white sofa, a glass coffee table, and a white armchair. A vase with flowers is placed on the coffee table.
A breakfast buffet with various pastries, bread, and a cake on a marble countertop.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Parking available
  • Business services
  • Housekeeping

Explore the area

View in a map
20 Rue Gambetta, Metz, Moselle, 57000
  • Place, Centre Pompidou-Metz
    ‪6 min walk‬
  • Place, Metz Christmas Market
    ‪11 min walk‬
  • Place, Metz Cathedral
    ‪16 min walk‬
  • Airport, Metz (ETZ-Metz - Nancy - Lorraine)
    ‪27 min drive‬

Room options

View all photos for Standard Double Room

A neatly made bed with a wooden headboard, two bedside tables with lamps, a framed picture on the wall, and a radiator.

Standard Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

A hotel room with a bed, a desk with a chair, a television, a nightstand with a phone and flowers, and a framed picture on the wall.

Comfort Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

A hotel room with a bed, a desk with a chair, a TV, and a window with curtains.

Family Triple Room

  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Double

A hotel room with a large bed, a desk, and a chair. There is a framed picture on the wall above the bed.

Classic Double

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

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Total with taxes and fees
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About the neighborhood

Metz

Located in Nouvelle Ville, Hôtel Alerion is adjacent to Quartier Impérial and within a 10-minute stroll of Centre Pompidou-Metz. This 40-room, 3-star hotel has conveniences like free in-room WiFi.

What's nearby

  • Quartier Impérial - 3 min walk - 0.2 miles
  • Centre Pompidou-Metz - 6 min walk - 0.4 miles
  • Metz Christmas Market - 11 min walk - 0.6 miles
  • Place de la Republique - 12 min walk - 0.7 miles
  • Metz Cathedral - 16 min walk - 0.9 miles

Getting around

  • Metz Station - 2 min walk
  • Metz (ETZ-Metz - Nancy - Lorraine) - 29 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Muse - ‬7 min walk
  • ‪Fox Coffee - ‬2 min walk
  • ‪Brasserie Restaurant ABC - ‬1 min walk
  • ‪Wok De La Gare - ‬2 min walk

About this property

Hôtel Alerion

Hôtel Alerion features free WiFi in public areas and a reception hall. Self parking is offered for EUR 8 per night. The front desk has multilingual staff that can help with luggage storage, and offer advice about sights and eateries nearby.
Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include free newspapers, phones, and desks.

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  • Breakfast available
  • Housekeeping
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 8 per day); discounts available
  • Self parking on site (EUR 8 per night)

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 9:30 AM for a fee: EUR 5.50 to 10 per person

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.87 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 5.50 to 10 per person
  • Self parking fee: EUR 8 per night
  • Nearby parking fee: EUR 8 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 2 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No rollaway or extra beds are available.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Alérion Metz
Hôtel Alérion
Hôtel Alérion Metz
Hôtel Alerion Metz
Hôtel Alerion
Alerion Metz
Hôtel Alerion Metz
Hôtel Alerion Hotel
Hôtel Alerion Hotel Metz

Frequently asked questions

Is a free cancellation option available at Hôtel Alerion?

Hôtel Alerion offers free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Hôtel Alerion?

As of Oct 13, 2026, prices found for a 1-night stay for 2 adults at Hôtel Alerion on Nov 11, 2026 start from $73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Hôtel Alerion?

This hotel is situated in Nouvelle Ville within a 10-minute walk of Centre Pompidou-Metz and Quartier Impérial. You'll also find Metz Christmas Market and Place Saint-Louis less than a mile away.

Does Hôtel Alerion include a casino at the property?

No, Hôtel Alerion doesn't have a casino.

Is there an indoor pool at Hôtel Alerion?

No, there is no indoor pool at this hotel.

Does Hôtel Alerion have a restaurant that serves breakfast?

Hôtel Alerion offers buffet breakfast on weekday mornings for a surcharge though there is no restaurant.

Does Hôtel Alerion allow pets to stay free of charge?

No, pets aren't allowed at Hôtel Alerion.

Where is the closest airport to Hôtel Alerion?

The closest major airport to Hôtel Alerion is Metz (ETZ-Metz - Nancy - Lorraine), which is 14.4 mi away (29 minutes by car).

Hôtel Alerion Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 111 out of 429 reviews
Rating 8 - Good. 185 out of 429 reviews
Rating 6 - Okay. 86 out of 429 reviews
Rating 4 - Poor. 26 out of 429 reviews
Rating 2 - Terrible. 21 out of 429 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is at an excellent location, the staff at the front desk are very friendly and helpful. Overall good values. The facility is out date, the room and the corridor were not as clean as we had hoped, and could use some improvements.
Stayed 4 nights in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Noisy.
Stayed 3 nights in Jun 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Everything was bad except the staff which they were very friendly…… Bathroom , hallways need a major renovation.
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The reception staff is wonderful, but the property is ran down, the rooms are not properly clean (the common areas are even worse). Also the establishment houses refugees, so you have families with small (and loud) children living full time in the premises. Very raucous, very noisy. Elevator has been broken for over a year. Drains in both sink and shower are clogged.
Stayed 5 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Here’s a polished version within roughly 1,500 characters that keeps the tone factual and suitable for a refund request: Writing I am awaiting a response regarding my request for a full refund following my decision to check out after only one night of a three-night stay. The property itself was extremely basic and poorly maintained, with very limited facilities and little to no visible staff presence throughout my stay. The overall condition of the hotel did not meet reasonable expectations. A significant issue was the persistent smell of stale cigarette smoke throughout the building. Despite smoking restrictions, other guests were smoking in their rooms, causing smoke to spread into communal areas and neighbouring rooms. The hotel was also exceptionally noisy. The walls appeared to be paper-thin, meaning conversations, televisions, doors, and general activity from both inside and outside the hotel could be heard clearly at all hours, making it impossible to rest comfortably. During my stay, cigarettes being smoked inside the property resulted in a fire alarm and the evacuation of the entire building, which raised serious concerns regarding guest safety and management of the premises. Additionally, it appeared that the entire first floor was being used to accommodate refugees. While I have no objection to this in principle, it was information that was not disclosed at the time of booking and contributed to the overall atmosphere and experience differing significantly from wha
Stayed 3 nights in Jun 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
La chambre sentait horriblement
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Une tringle n'était pas fixée et m'est tombée dessus en voulant fermer les rideaux. Le ménage n'a pas été après la première nuit.
Stayed 3 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Franchement l’hôtel était très sale la douche inexploitable, il y a même des cafards dans les couloirs et la chambre vraiment pas très propre et quand vous êtes à l’intérieur en plein été c’est comme si vous êtes dans un four
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bien situé
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
À fuir ne correspond pas aux photos du site
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel qui semble laissé a l'abandon. Insonorisation entre les chambres inexistante. Tâches sur le parquet flottant, sur les rideaux... Les trous dans les portes sont bouchés avec du tissu. Douche fendue, la porte de celle-ci etait déposée et mise sur le coté. La porte entre le sas d'entrée et la chambre n'avait pas de pêne. Seul point positif : les toilettes étaient separés de la salle de bain et donnaient sur le sas d'entrée et pas directement dans la chambre.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
chambre propre et lit confortable
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Situation idéale et personnel sympathique, serviable et à l'écoute. En revanche, tout l'hôtel nécessite une rénovation complète pour revenir dans les standards.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Absolument pas au niveau de l'attendu d'un hotelet encore moins au vu de la note élevée . Malgré une reservation non annulable, j'ai préféré trouver un autre hotel plus en état et sécurisant... Seul point positif, la personne a l'accueil qui fait ce qu'elle peut dans cet établissement
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Je suis très satisfaite
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Personnel très courtois. Cafard dans la douche et bruit pendant la nuit
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Sevieze sehr gut .Etwas veralteter Flair.
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

vies

extreem smerige kamer en vieze badkamer. Gangen stinken en tapijt ziet eruit alsof er vlooien inzit. Vriendelijke man achter de balie. Ik ben niet gebleven. De vloer van de kamer plakte aan mijn schoenen.
Stayed 1 night in Aug 2021
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities

Pfff, 4 heures de sommeil ...

Bon, que dire pendant cette période difficile pour les hoteliers. Chambre réservée en travaux, pas de visu de ma résa, Chambre de remplacement avec télécommande HS, Wifi hors portée, pas de protection matelas, pas vraiment de draps, voisins du dessus à fond jusqu'à 00h, et voisins du dessous à fond jusqu'à... 3 heures. J'ai bien essayer de changer de chambre mais l'autre était pire en terme de bruits. Bref, pour 80 euros 4 heures de sommeil...un 3 étoiles... comment dire ....
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Le personnel
Stayed 2 nights in Jun 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traro muy amable y hotel correcto.
Stayed 1 night in Oct 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J'ai apprécié l'accueil et respect envers les clients
Stayed 1 night in Oct 2020
Verified review

10/10 Excellent

Great staff and great location. Room was clean and nicely appointed. Highly recommend!
Stayed 1 night in Oct 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A éviter !

Hotel à rafraîchir, chambre triste avec odeurs de cigarettes, salle de bain très petite ne disposant d'aucun emplacement pour poser ses affaires de toilettes ou vêtements de plus l'évacuation de la douche est bouché (après signalement à la réception, cela semble aller mieux, mais il y a un gros problème de conception : l'utilisation du robinet provoque des remontées d'eau dans la douche). Les interrupteurs sont sales ! L'emplacement de l'hôtel est très moyen si l'on veut bien dormir : la rue est très bruyante la nuit. Egalement à noter : très mauvaise insonorisation, nous avons été réveillé ce matin à 6h par des ébats amoureux (cris, gémissements et grincements de lit). Petit déjeuner très moyen avec très peu de choix, le buffet ne semble pas connaître le Covid ! Vivement ce soir que l'on rattrape notre sommeil !
Stayed 1 night in Sep 2020