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Holiday Inn Express & Suites Forest

2.5 out of 5.0

Recent guest reviews

We had occasion to be in the area and chose this hotel based on other Trip Advisor reviews. Clean facility, quiet, comfortable bed and friendly staff. The breakfast selections were few, but good coffee. Would recommend to others.

Beautiful hotel, well kept; room was immaculate. The king sized bed was comfortable, and the bathroom was clean with ample room. Staff were friendly. They have a great breakfast with a wide variety of foods. The hotel appears brand new, but is several years old. Free Wifi.

My family and I came to town for a funeral, and we chose this hotel to book our rooms at. This hotel was very clean and well kept, and the rooms were spacious and clean. I am in the hotel business, and so my room inspections/observations and property inspection/observations are a little more detailed than someone who may not know what things to look for. I was pleasantly pleased with the staff, and how nice the facility was. Stephanie is the Assistant General Manager, and when we arrived their computer and phone systems had gone down. However Nikki and Alexis did an excellent job of taking care of us and getting us in quickly. While talking to tech support Stephanie was very polite in acknowledging us with a smile and eye contact as she walked through the lobby with a phone to her ear. This morning at breakfast we had the pleasure of meeting Erika doing breakfast and Stephanie was helping with breakfast because they were short handed. The staff my family and I got to deal with were exceptional and did the hotel and the city of Forest proud!!

This hotel mostly meets the HIE standards. It is clean, comfortable, and very quiet. It is also convenient to the Interstate. The breakfast was the standard HIE breakfast and the staff friendly and professional. Rooms include a nice sized fridge and a microwave. There are not a lot of restaurants at this particular exit but there is a Waffle House nearby (open 24 hours) so you will be able to find something to eat. There is a little snack store in the hotel but their supplies had been depleted by a sports team staying just prior to our visit. The only real negative to this location is that their internet service was, at best, spotty.

I was staying here for work, my stay was for two weeks and I never had any problems. It was quiet and peaceful, my room was clean. The staff was very nice and helpful anytime I needed anything. I would definitely stay again.

Clean, comfortable, friendly. The staff was friendly, the room was very clean and comfortable. Some noise in the parking lot early the first night. Breakfast area was not crowded and the food was standard for HIE. I would stay here if in the area again.

Staff was exceptionally nice. Given what I had heard I was pleasantly surprised how nice and clean it was. My room did have a bit of an "old" smell, but wasn't overwhelming. Baked cookies in the evening and a plentiful HIE breakfast in the mornings. My advice would be to request a room on the backside of the hotel. The property is situated right by a stoplight. There is a lot of truck traffic so the sounds of engine brakes and exhaust kept me up the first night. I slept with earplugs the following nights - first time I have ever done that.

very nice motel. The staff is very helpful. The prices r very good. Rooms r clean & comfortable with great TV line up, plenty of parking. Beds very comfortable & rooms very clean. I would recommend this motel to anyone wanting a pleasant stay with accomadating staff. Will stay again.

When I walked in there was a worrisome smell in the lobby (oddly, it wasn't there in the morning). Hallway also smelled; exercise room, our room & AC smelled but not as badly as the hall. Immediately, started my husband's medication diffuser which covered the room odor. Checked bed & found no bedbugs. During the night, we both felt something causing a slight sting or itch; we could find nothing in the bed & had no obvious bites. Even with AC on all night, could still hear large trucks most of the time. Room was quite large but furniture was worn. Bedding wasn't best or worst we've had. AC is not digital/thermostat operated making regulation difficult. Breakfast left a lot to be desired. I was astounded that the salt wasn't even salty. The yogurt was in date but didn't taste like what I'd had in other locations. The cream cheese was an unfamiliar brand made since 1888; it didn't compare to Philadelphia. I was thankful to see the cheese, yogurt & boiled eggs were actually refrigerated. Boiled eggs weren't even tasty. Normally, I don't eat the sweets but needed something since real oatmeal wasn't available & other items weren't going well. Cinnamon roll was good. Staff was nice. Coffee & cookies were available in the evening. Hotel itself was quiet.

After a long day on the road we chose this site to stop for the night what an amazing staff. Everyone was so nice and made sure we had everything we needed. The breakfast was good the staff made sure it was stocked and ready to go.

Room options

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 5

Standard Room

King 1 | Queen 1 | Sleeps 2

Suite, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 5

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

77% of guests recommend this hotel

Total of 60 reviews