Good service
the air condition was too cold and I couldn't adjust the thermostat. and the hotel have a strong smell. and is not close to the centro. I like the decoration but need maintenance. thank you
Poco estacioamiento e intalaciones con poco mantenimiento
Great staff. Orbitz has poor description of property. Was given the wrong room the first 2 nights
Air conditioner was directly above bed so I couldn't use it all night without getting a sore throat. Ceiling fan did not work. Was told by the staff it was just for decorative purposes as were all the ceiling fans. They brought me a floor fan and said I could change rooms the next day. The next day, a different person told me there were no other rooms. Then they said I could change that night. Well, they never changed my room. Elevator waa broken. Maybe it was decorative, too! Staff was friendly but not helpful with planning trips and giving information. Hotel was not in the center of town as stated. It was a long walk through iffy neighborhoods. The room was spacious but the bed had a 1 x 6 above the mattress that made sleeping difficult.
It could be great if they invest and renew. They have very spacious suites and great location.
It did not contain what was offered on the site and it was stink.
Our room smelt like mold so much so that I broke out and my aunt began to wheeze and have breathing troubles, staff did not change is to another to until 3am, time when my aunt was also told "you should have told us you had allergies or asthma" (she doesn't have asthma & they should have know better) needless to say the staff is not very polite and we were unsatisfied. They also promote safe hotel parking (it's but 4 spaces front of the hotel.)
Very nice hotel Close to mayor touristic places Very accessible Just need a bigger parking lot
Poor location, a little out of the way from the historic district. Somewhat of an odor in the lobby. Otherwise, it was a fine hotel.
Located in Mérida Centro within a 5-minute walk of Merida Clinic, Hotel Suites Flamboyanes is within a 15-minute stroll of Park of the Americas. This 3-star hotel welcomes guests with 46 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.
This hotel has a restaurant that's perfect for a leisurely bite to eat.
32-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in Frette Italian sheets and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Free newspapers, ceiling fans, and safes are also available.
Guests of Hotel Suites Flamboyanes enjoy features like an outdoor pool, free WiFi in public areas, and free newspapers. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with securing valuables, tours or tickets, and luggage storage. This hotel also has a terrace.
Good service
the air condition was too cold and I couldn't adjust the thermostat. and the hotel have a strong smell. and is not close to the centro. I like the decoration but need maintenance. thank you
Le agradecemos mucho su estancia con nosotros en esta su casa. Gracias por sus comentarios que son muy importantes para nosotros y nos ayudan . Saludos Cordiales.
Poco estacioamiento e intalaciones con poco mantenimiento
Great staff. Orbitz has poor description of property. Was given the wrong room the first 2 nights
Air conditioner was directly above bed so I couldn't use it all night without getting a sore throat. Ceiling fan did not work. Was told by the staff it was just for decorative purposes as were all the ceiling fans. They brought me a floor fan and said I could change rooms the next day. The next day, a different person told me there were no other rooms. Then they said I could change that night. Well, they never changed my room. Elevator waa broken. Maybe it was decorative, too! Staff was friendly but not helpful with planning trips and giving information. Hotel was not in the center of town as stated. It was a long walk through iffy neighborhoods. The room was spacious but the bed had a 1 x 6 above the mattress that made sleeping difficult.
It could be great if they invest and renew. They have very spacious suites and great location.
Thanks for your feedback.
It did not contain what was offered on the site and it was stink.
Dear guest, We are sorry that you find our rooms like a contra, we will keep working to provide you a better service. Regards,
Our room smelt like mold so much so that I broke out and my aunt began to wheeze and have breathing troubles, staff did not change is to another to until 3am, time when my aunt was also told "you should have told us you had allergies or asthma" (she doesn't have asthma & they should have know better) needless to say the staff is not very polite and we were unsatisfied. They also promote safe hotel parking (it's but 4 spaces front of the hotel.)
Dear guest, We are very sorry for the inconvenience!! We will work on that ASAP. Thanks for your feedback!
Very nice hotel Close to mayor touristic places Very accessible Just need a bigger parking lot
Poor location, a little out of the way from the historic district. Somewhat of an odor in the lobby. Otherwise, it was a fine hotel.
THANKS FOR YOUR COMMENTS.BEST REGARDS