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Hotel Residencial

3.0 star property

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Photo gallery for Hotel Residencial

Reception
Front of property
Breakfast, lunch and dinner served
TV
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Calle 59 No. 589 por 76, Col. Centro, Mérida, YUC, 97000
  • Place, Parque Zoológico del Centenario
    ‪11 min walk‬
  • Place, Plaza Grande
    ‪16 min walk‬
  • Place, Mérida Cathedral
    ‪16 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room

Standard Room | Iron/ironing board, free WiFi, bed sheets

Standard Room

8.6 out of 10
Excellent
(4 reviews)
  • 226 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room Standard with Air Conditioning

Iron/ironing board, free WiFi, bed sheets

Room Standard with Air Conditioning

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • Sleeps 4
  • Free WiFi

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Total with taxes and fees
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About the neighborhood

Mérida

Located in Mérida Centro within a mile (2 km) of Plaza Grande, Hotel Residencial is within 2 miles (3 km) of other popular sights such as Paseo de Montejo. This 3-star hotel has 58 rooms and welcomes guests with a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Parque Zoológico del Centenario - 11 min walk - 0.6 miles
  • US Visa Applicant Service Center - 15 min walk - 0.8 miles
  • Plaza Grande - 16 min walk - 0.9 miles
  • Mérida Cathedral - 16 min walk - 0.9 miles
  • Paseo de Montejo - 3 min drive - 0.9 miles

Getting around

  • Teya-Merida Station - 28 min drive
  • Mérida International Airport (MID) - 13 min drive

Restaurants

  • ‪Taquería La Lupita - ‬6 min walk
  • ‪Galerón Club de Café - ‬7 min walk
  • ‪El Cardenal - ‬9 min walk
  • ‪Placer & delirio - ‬4 min walk
  • ‪jajajana - ‬6 min walk

About this property

Hotel Residencial

Guests staying at Hotel Residencial enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. Free parking is available if you drive. The front desk is staffed 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this spa hotel include a business center, an arcade/game room, and a library.
Guests can expect free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other amenities include washers/dryers, free local calls, and ironing boards.
Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Recidencial. Services include massages. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: MXN 195 per person
  • A restaurant

Restaurants on site

  • Belvedere
  • Versailles

Things to do

  • Arcade/game room
  • Full-service spa
  • Library
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Picnic area
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for a deposit of MXN 1000 per stay
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately MXN 195 per person
  • Pet deposit: MXN 1000 per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3 PM—-11 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Residencial
Hotel Residencial Merida
Residencial Merida
Residencial Hotel Merida
Hotel Residencial Mérida
Residencial Mérida
Hotel Residencial Hotel
Hotel Residencial Mérida
Hotel Residencial Hotel Mérida

Frequently asked questions

Are free cancellation options available at Hotel Residencial?

Hotel Residencial offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Residencial?

As of Jun 16, 2026, prices found for a 1-night stay for 2 adults at Hotel Residencial on Jun 17, 2026 start from $127, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Hotel Residencial?

This hotel is situated in Mérida Centro within a 10-minute walk of Parque Zoológico del Centenario, Casa Frederick Catherwood, and Catherwood House Museum. You'll also find Paseo de Montejo and Plaza Grande within a short drive.

Is parking available on site at Hotel Residencial?

Yes, secured self parking is offered for free at the hotel.

Is a spa located at Hotel Residencial?

Spa Recidencial is the hotel's full-service spa and services include massages.

Does Hotel Residencial have a casino at the property?

No, Hotel Residencial doesn't have a casino.

Will I find an indoor pool at Hotel Residencial?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel Residencial good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a full-service spa.

Does Hotel Residencial have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Residencial feature a restaurant that includes a breakfast menu?

Yes, Hotel Residencial serves a full breakfast for a surcharge each morning at Versailles.

Will Hotel Residencial allow pets to stay for free?

Although pets can't stay for free, they are welcome at Hotel Residencial. A deposit of MXN 1000 per stay is collected.

Does Hotel Residencial have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Residencial?

The closest major airport to Hotel Residencial is Mérida International Airport (MID), which is 4.2 mi away (13 minutes by car).

Are there rooms with balconies that I can book at Hotel Residencial?

No, you won't find guestrooms with balconies at Hotel Residencial.

Hotel Residencial Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 53 out of 174 reviews
Rating 8 - Good. 73 out of 174 reviews
Rating 6 - Okay. 35 out of 174 reviews
Rating 4 - Poor. 9 out of 174 reviews
Rating 2 - Terrible. 4 out of 174 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Julio César

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have one of the best restaurants
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

Gloria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an old hotel. It smells bad. Service was bad. The area is bad and hard to get a taxi.
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but no hot water.

The hotel is very nice but we never got a hot shower during a two day stay. Particularly disappointing the day we came in out of the rain. Also, although not the hotels fault, the neighbourhood is kind of grubby with lots of garbage on the street.
Stayed 2 nights in Feb 2024
Verified

6/10 Okay

Nallely

Liked: Cleanliness, staff & service, property conditions & facilities
Solo fué de paso pero todo tranquilo
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Norberto

Disliked: Staff & service, amenities
La actitud del personal es pésima, reserve para 2 adultos y un niño pero dicen que para ellos por política del hotel el niño no estaba considerado
Stayed 3 nights in Aug 2024
Verified

6/10 Okay

lydia

Liked: Staff & service, property conditions & facilities
baño estaba sucio, dos días no cambiaron toallas. Personal amable y buena ubicación
Stayed 7 nights in Jan 2024
Verified

10/10 Excellent

Iris Bibiana

Liked: Staff & service, amenities, property conditions & facilities
Okay
Verified

6/10 Okay

Virginia

Disliked: Property conditions & facilities
Lo mejor es la ubicacion, en cuanto al edificio es viejo, por lo que algunas habitaciones con minisplit viejo, otras un poco mejor. La alberca no invita a usarla.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicacion.
Stayed 2 nights in Jul 2022
Verified

8/10 Good

JOSE MIRANDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SATISFECHO CON LAS INSTALACIONES Y EL PERSONAL.
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Silvia Inés

Disliked: Cleanliness, property conditions & facilities

Viejo y areas públicas sucias y descuidadas

Hotel viejo y descuidado los banos o sanitarios de recepción, muy sucios y oliendo a drenaje siempre sin ventilación y muy pequeños el desayuno incluido esta bien y el servicio de los meseros es excelente. las camas y almohadas viejas y de materiales sintéticos urge una renovación
Stayed 4 nights in Jun 2022
Verified

8/10 Good

Pablo gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien, personal amable, buena ubicación, el desayuno incluido muy bueno, instalaciones cómodas
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Maria Soledad Medina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está bonita, limpia, pero requiere un poco de remodelación ya que se nota el deterioro en los baños y el a/c hace mucho ruido por ser de los antiguos, fuera de ahi todo muy bien.
Stayed 5 nights in Apr 2022
Verified

8/10 Good

Rocio M Reybal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
el hotel está a una distancia accesible del cento y del zoológico
Stayed 6 nights in Mar 2022
Verified

10/10 Excellent

Julio Cesar Arzola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ta chido el precio y la terraza
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Dan

Liked: Staff & service, amenities, property conditions & facilities
It’s a nice clean place. Nice checkin. Everything works.
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Blanca Estela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super chic

Un hotel muy bonito y confortable. El personal muy amable
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Jesus alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy céntrico el lugar como
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Maria Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELENTE Y BONITO EL HOTEL, LAS INSTALACIONES EXCELENTES Y LIMPIAS, EL PERSONAL ATENTO Y SI LO RECOMENDARIA, ME ENCANTO, SI VOLVERIA GRACIAS.
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Victor Bustamante

Liked: Staff & service
Todo bien
Stayed 3 nights in Oct 2021
Verified

8/10 Good

Ersten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic hotel and priced right. Not far (15 minute walk) from fine eateries. A/C noisy.
Stayed 1 night in Sep 2021
Verified

4/10 Poor

Santiago

Disliked: Cleanliness

Hotel descuidado, poco mantenimiento

El hotel tiene muy buena ubicación, trato bien. Aires acondicionados muy sucios con los problemas de legionela que eso ouede ocasionar, hacia meses que no limpian los filtros. Limpieza habitacion, normal, WIFI , no funciona.
Stayed 2 nights in Jul 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
La decoración del Lobby es muy bonita, la ubicación es óptima y tiene amplio estacionamiento. Las habitaciones son un poco pasadas de modos en la decoración pero no afecta nada en tener una buena noche. La llave del lavamanos estaba rota y nunca salió agua caliente; el aire acondicionada hacía mucho ruido. Pero en general es un gran hotel. Me hospedaría nuevamente.
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La estancia, el servicio, la amabilidad, excelente opción
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dentro del cuarto habitación, en el baño, la instalación eléctrica y el control de la T.V., ya están muy deteriorados. En general, el hotel sigue siendo un lugar agradable para pasar unos días; el personal es atento y servicial. Tal vez debería contar con un espacio de diversión para adultos: un bar, o café nocturno. Todo bien, gracias.
Stayed 3 nights in Dec 2019

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