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Hotel Embajadores

2.5 out of 5.0

Recent guest reviews

We checked in to the place everything fine and then when we checked the room the toilet did not work properly. I asked to be moved and di not want to, they gave a bucket Alejandro Arce terrible.......

I was sent here by the other hotel where I initially booked. There were some technical problems with the AC unit they there were no other rooms available. They sent me here...but: 1. This hotel was inferior to the one I booked 2. This hotel was more expensive than the one I booked. In short, this hotel is very bad. Starting with the front desk, the fellow on duty didn't speak any English at all and he acted like I shsould know and speak Spanish to him. Very unfriendly. No breakfast even if this room was much more than I booked at the previous hotel. They sent me back 2 block away at the hotel where I initially booked. The room was outdated, beat up if I may say, nothing worked properly. It had a balcony, but the door would not open more that about 5". No need anyway, it is on calle 61 which is a main street going to the main square, very very loud, buses passing by most of the night. Cheap windows also, no sound insulation what so ever. Sleep quality is poor, bed and pillows are bad, bathroom is old, fixtures are rusty (or dirty?) very unpleasant sight. I does have parking and WiFi, this is a good thing. Also location is decent, 3 blocks from the main (Cathedral) square. Avoid it, there are better places in the same range!

I stayed solo in a standard double room for 6 nights during the Christmas period. I firstly booked for 1 night but I realized that this was a good value deal based on the hotel quality and facilities. After I checked in, I decided to stay for another 5 nights. I booked through third party travel agent website which I got a very good discount with free breakfast. The hotel is about 3-4 blocks away from ADO CAME station which I could walk straight to the hotel. My choice of this hotel was correct because after my overnight bus ride from Chetumal, I only wanted to be in a comfy hotel to settle down in the early morning. The hotel is very decent with spacious lobby and small swimming pool with pool side tables and chairs and 3 sun deck chairs. The hotel is about 4 blocks from the Cathedral and there is a supermarket nearby. There is a restaurant but it only serves breakfast. My room #113 on the ground is spotless clean with TV and air conditioner, although the writing desk is small. The bed is comfortable but it seems that the bed sheets are not big enough to cover the mattress, that caused a bit uncomfortable. Also, the electronic room key didn't work after every night stay and I had to go to receptionist to rest on daily basis. Over my few days of days, I met a few receptionists who were generally helpful to resolve any issues or requests, despite they only speak a little English, while I don't speak Spanish at all. I will stay here again in my next visit to Merida.

Hotel was Clean in the Old Town close to Everything (walking distance). Room was small clean Bed was very uncomfortable sheets and bedding did not fit the Bed. There was a plastic Mattress cover that was noisy every time someone rolled on Bed. If your looking for a reasonable place to stay not a Bad Choice except for Bed

Nothing special, but a solid room, good service, fair price, close to the central plaza. The bed was a little cheap, our keycard had to be reset each of maybe the first six times we tried to use it. The place was quiet. I would stay here again, but just as a place to sleep.

Fui con mi familia a Mérida y la agencia de viajes nos recomendó este lugar, no tenía mucha fue por qué tenía malos comentarios pero la verdad nuestra estancia fue increíble solo estuvimos 3 noches y el Servicio de lo mejor, el recepcionista Alejandro nos dio la explicación de todo lo qué hay que hacer en Mérida y los desayunos con Chaya típica de la region, fue el más rico que probé lo recomiendo mucho a todos. Lo único que no me gusto es que no tenía room service en la Noche pero todo lo demás de 10

Desde que llegamos nos atendieron muy bien nos dieron la habitación desde las 8 de la mañana sin costo extra el desayuno muy rico, la habitaciones muy limpias y la camarista Hortencia nos atendió de lujo, definitivamente regresaremos, este hotel mi familia se divirtió mucho en la alberca.

no se confien de la reservación si la hacen en temporada alta, al llegar al hotel nos dijeron que ya lo tenian lleno y no nos respetaron la reservacion pero que nos iban a mandar a otro hotel segun de mas categoria, nosotros aceptamos pero al llegar a ese otro hotel no contaba con estacionamiento, estaba alejado del centro y no se veia tan agradable, por suerte pudimos encontar otro hotel bien ubicado a pesar de la temporada. No puedo creer que no respeten las reservaciones que las personas hacen.

Hall da grand hotel, camere decisamente meno. Di per sè l'hotel è anche bellino, con un bel patio con piscina, peccato la nostra camera fosse in un'altra ala, affacciata sulla strada rumorosa. La colazione era inclusa, ma non c'era nulla di pronto ed i tempi di preparazione prospettatici erano biblici, siamo andati a farla altrove. E ok che fa caldo, ma la doccia fredda non è un granché piacevole. Dalla reception ci rispondono che è tutto a posto, basta far scorrere l'acqua per circa 7 (!) minuti prima che si scaldi, le riserve d'acqua di Merida si sono prosciugate ma sempre fredda è rimasta. Sarà per non far patire lo sbalzo termico con la temperatura glaciale dell'aria condizionata nella hall.

El servicio, el lugar y la ubicación estuvo bastante bueno, el hotel está muy a gusto, las camas un poco duras, pero se puede dormir en ellas, las habitaciones cuentan con toallas, amenidades de baño, aire acondicionado, internet, tv, tienen una pequeña piscina. Todo está cerca, puedes caminar y llegas en 10 minutos al centro. Muy cerca de la central de autobuses.

Room options

Standard Double Room

Full 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

14% of guests recommend this hotel

Total of 45 reviews