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Grupotel Mar de Menorca - All Inclusive

3.0 out of 5.0

Recent guest reviews

Stayed here for 2 weeks with my partner and out 2 year old son. Was very nervous after reading some bad reviews last year. We arrived about 10am in the morning and did have to wait a few hours for our room which isn't great especially with a tired toddler, the room was ok. Thomson did not state that it was 2 single beds in the bedroom which I think needs to be told at time of booking but room was clean and tidy and we had an ideal spot right by the main pool. The pools are amazing. The main pool can get very busy but after the first week we went up to the smaller quieter pool across the road which was lovely. Staff were lovely and all work so hard. Thomson reps work unbelievably hard , non stop all day and are fantastic with the children. The evening entertainment wasnt the best but we sat outside most evenings as there is no air von

Disgrace no air conditioning in main building on a evening it's so uncomfortable and a totally unacceptable.. please don't waste your money coming here. It's like an OVEN.Also no air conditioning when eating your food, you can feel sweat dripping down your back... There taking the piss

This is a very modern well equipped collection of spotless rooms/apartments with excellent facilities, food and pools not far from a little bay ideal for swimming. We were walking the Cami de Cavalls and only stayed for one night. The receptionist, Luis, went out of his way to fix up quickly with a room that exactly suited our needs. I'm from Glasgow where carrying prams up tenement stairs is taken for granted. I think you'd have to be a pretty pampered pooch to complain. Most of the guests were families with kids. They can't all be on the ground floor.

We booked this hotel as a last minute deal with Thomson. My wife, 10 month old son and I stayed for a week in mid-June. The hotel itself is quite large with 11 two or three story blocks spread out over the complex. If you want a quiet break you can request one of the back blocks, conversely if you want to be in the middle of the action - request a poolside block. We were originally put in a quiet block but wanted to be closer to the pool and main building. The management happily moved our room and we had a balcony view over the pool. It was a really good location (room 2107) The rooms are quite large (we had the two room apartment) and the bedroom was separate to the living area. This was great in the evening as it offered an extra layer of separation away from the noise. The room had 2 sofas, a basic kitchen (microwave, kettle, pans, knives, hob) and a bathroom. All in all very clean and spacious HOWEVER the daily clean was a bit hit and miss. Yes, the beds were made daily but the cleaning of the room wasn't very thorough. Dirty pots were left in the sink and the floors didn't appear to be washed very thoroughly. The tea and coffee sachets aren't replenished either - you need to bring your own or buy from the local supermarket. The food was OK but a little repetitive. Breakfast was either full English buffet style, fruit, cold meats, salad, etc. Lunch was some kind of hot meat, pasta or pizza along with salad and meats again. Dinner was a larger selection than lunch including a carvery joint (pork, lamb, chicken) and fish, pasta, pizza, etc. The quality was OK but just got a bit boring towards the end. There was a Mexican and Chinese themed night too. I've had worse all inclusives, just nothing excited me. The restaurant was always clean and the staff very helpful and friendly. Some of the guest's behaviour was disgusting and they allowed their children to throw food all over the floors and tables. I felt sorry for the waiting staff having to put up with this. The bar and staff were very good - no waiting and a great selection of drinks. The beer, soft drinks and wines were all self service, which helped with the queues. I'm sure the drinks were slightly below strength as I didn't get quite as tipsy as I should have done on a few occasions! The entertainment for kids was second to none. There was something going on at all times and also a separate kids club / creche ran by Thomson. We used the creche 3 times during our week and the staff there were absolutely superb. You have to pay extra (12 EUR per session) but it's well worth it for a few hours peace and quiet. All the kids entertainers gave it 100% and I'd certainly rate the Thomson service as 4 or 5 star. The swimming pools were great - 1 large one and a few smaller ones dotted around including one with a few slides in etc. They got busy but never too crowded where it became annoying. Same with the sunbeds and brollies. You didn't have to be up at 04:30 to reserve a bed - as long as you put your towel down by 08:00 you'd be sure of a decent spot. Outside of the resort are some small shops and a bar. The supermarket was useful and we got our water, coffee, etc from there. There was also a shop selling inflatables, etc. There was a bar but it never seemed to be open. There is a small cove around a 5-10 minute from the hotel but there's no real opportunity for a day on the beach. It's a nice walk with a great view but that's about it. Overall, the holiday was good and nothing to complain about really. It just didn't blow my socks off. Good for kids, food was satisfactory but the cleaning needs to be sorted out. If they had done a good job in the rooms and replenished the tea / coffee etc then I'd be giving it a four star without doubt.

Visited here as a family in June and was impressed with the appearance of the hotel. Fantastic pool areas with enough sunbeds to cater for everyone (people do get up around 6:30am to reserve beds - one to watch). When we arrived our room wasn't ready which was very inconvenient with a young baby. Hired a stroller for the week for £21. Decent stroller from Mothercare, shame it was filthy with stains on it and sand all on the seat. Didn't come with a parasol either. Only one bar in the entire hotel, meaning unless your sat right outside it you'll be walking numerous times a day for a drink. We ended up buying our own alcohol and mixers. There is literally NOTHING to do if you leave the hotel. We ended up hiring a car to get out of the area. Evening entertainment is hit and miss. We saw alot of parents doing laps of the hotel grounds in the evening as there was nothing to do. You need to arrive for food early because otherwise it is very crowded and limited food is left. The man on the pizza stand was a joke, would cook 2 to 3 pizzas at a time for the amount of people staying. Never seemed to be managing his time right whilst serving which left a lot of people annoyed. On checking out, we had our luggage and a very young baby and the man on the desk refused to check us out unless we went back to our room to bring him back our towels!!!! Was completely shocked over this and very annoyed. Wouldn't stay here again for numerous l reasons. Also, all rooms only have single beds, something Thompson failed to tell us when booking.

one of the cleanest hotels ive stayed in, this is due to not being able to take food out of the places to eat, very conscientious in being environmentally friendly, this also helped not having so many disposable cups blowing all round the resort, instead they were hard plastic reusable cups, although there are always people that dont clear up after themselves, free wifi in the room, bonus for my special needs son, that prefers to be in the room. food repetitive, especially when you g for 2 weeks, pizza and salad every day or grilled chicken, was nice but not the best, snack bar is rubbish also compared to other all inclusive, real lack of choice all the staff were friendly especially in the restaurant my only moan is the fact my mum is in a wheelchair, and because of the stage, i had to go the long way round to get to the restaurant, and our apartment was a far way from it, although we had requested close to amenities, there is just 2 steps up, one side could be made into a ramp for wheelchairs. entertainment looked good, but didnt stay just got drinks whilst it was on to take to the room. nice location, we dont venture of site so cant comment on whats around, there is a pub and cafe near and 3 shops, one is a supermarket, not exclusive to the resort as there are villas near by, very green in the surrounding area as soon as we arrived it was early so they had a complimentary room to show or change in, perfect and food and drink available when we got there too. cleaning was supposed to be daily but hardly saw anyone in the first week, and at the end of our first week i had to request the beds to be changed, as no one came in to see the note you have to put on the bed

We have been home for a week now but how we all wish we where still on holiday here! Who to compliment first? The whole hotel was fantastic from the bar staff, to the cleaners, to the lifeguards, to the chefs that cook the wonderful food. A special mention must however go to the entertainment team they always put 1000% effort into everything they did! The daytime entertainment was great and even included a daily adult only game. The evening shows where also of high class and provided great entertainment for the whole family. Special mentions must go to Jenny and Jill for being so patient with the kids in our group and for encouraging them to join in the activities this really brought one of our girls out of her shell and has brought out the best in her, they always had enough time for everyone and they both where stars in our eyes!

Decent clean hotel but very child oriented. Not much for adults to do and never saw any adult entertainment on an evening, and no where to go in walking distance. Hotel staff brilliant. Thompson staff seemed only bothered with families and did seem really good entertaining children. All inclusive and food was good but a bit repetitive. Can get bus to Mahon but not very frequent. Taxi costs around 15 euro each way. Small local beach but at bottom of steep hill

The hotel is clean can't fault that and the apartment rooms were spacious and modern. When we arrived in the morning we could not check in till 4 pm, this is normal for this hotel. We wanted to relax after a long day at the airport etc. Also we had four suitcases, a buggy and child - they would not help us or anyone to get your cases to the room. It was quite a walk to our room. Considering it's a family hotel they would not help. They were very willing to take money off us straight away for the Euro tax you have to pay but not helpful in getting our room ready. The food was cold a lot of the times, tasteless and greasy. It felt like a big canteen - no ambience. Staff were grumpy. We spent money at the supermarket trying to feed ourselves because we felt hungry. My little boy had an accident the first night because the entertainer pushed my child instead of assisting him down some steps on a stage. The entertainer apologised we except that, but no one checked on us when we returned from the hospital. Thomson reps should of checked on us. The location is quite. The is a cove not beach ten minutes walk. Very natural and nice views. Lacking places to eat unless you go Mahon but bus runs every 4 hours. The location is unspoilt in a Villiage with villas. So for an expensive holiday booked a year in advance it did not live up to my expectations. Only positives I can say are - clean, modern, and nice pools.

Booked as a last minute getaway for me and my husband, The hotel was lovely and clean. our room was lovely, block Gemini room 8102. Everything in the hotel complex was in easy walking distance. The entertainment team were excellent for the children, plenty going on day and night. Would highly recommend this hotel for families with children. The evening shows were good. Only downside was the hotel is in the middle of nowhere, we knew this before we went, so wasn't that much of a problem - we just wanted a week to chill out! Drinks were mostly self service, so no queues, inside bar plenty of staff so not waiting long. Food was great some days, a bit hit and miss other days, but you certainly wouldn't starve! First visit to Menorca, had a lovely holiday...

Cala Canutells, s/n Mahon Menorca

Hotel highlights

  • Free breakfast
  • Free wired Internet in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Es Canutells, Grupotel Mar de Menorca - All Inclusive is a short stroll from Canutells Beach and within a 15-minute drive of Es Calo Blanc. This 278-room, 3-star aparthotel has free breakfast, an outdoor pool, and a rooftop terrace. It's also near Xoroi Caves and Torralba So na Cacana.


Dining

Free breakfast is included with your stay. Sit down for a leisurely bite to eat at the onsite buffet restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service.


Rooms

The 278 apartments feature kitchens and balconies. Guests can expect free wired Internet and TVs. Safes and phones are also standard.


Property features

At Grupotel Mar de Menorca - All Inclusive, guests enjoy features like an outdoor pool, a children's pool, and a rooftop terrace. If you drive, take advantage of free offsite parking. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage. Other amenities at this all-inclusive aparthotel include a free kid's club, an arcade/game room, and laundry facilities.

Room options

Studio for 2 people

Twin 2 | Sleeps 2

Apartment, 1 Bedroom (2 adults)

Twin 2 | Sleeps 4

Apartment, 1 Bedroom (2 adults + 1 child )

Twin 2 | Sleeps 3

Apartment, 1 Bedroom (2 adults + 2 children )

Twin 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

60% of guests recommend this hotel

Total of 1274 reviews