Property without a casino so it’s was quiet and not crowded. Very nice hotel. Cleaning service was not good. I had to call every day for my room to be made, nothing was replenished and you could tell it was done in a rush and careless.
They don’t provide the recycling bin for water bottles.
Quiet
Overall a pretty nice property. We only stayed there one night so didn’t really get a feel for it
Quiet, yet on the strip. Beautiful views and lounge areas. Our room was the bet design and they made our stay incredible. We did have some issues with cleanliness upon arrival to our room….so double check when you come in so you don’t get charged.
I was disappointed that in such a high class hotel with technology, our room was not cleaned 6 of our 8 day stay. Also we paid the full price before coming and a hold was put on our credit card and was still on it 2 days after check out. Nothing was destroyed and that eas not acceptBle. The manager was not very kind.
They are in the middle of remodeling and making the hotel brighter vs the darker walls and carpet from when it was the Mandarin. Our room had been remodeled, very nice. They are up to about the 14th floor. The 8th floor for the pool has not been done yet. The curtains and sheers though did not work in our room. Maintenance came up and removed the motor so we could manually open and close the curtains. Guy said he liked the new setup but he would prefer the manual style came back because with Covid and the remodel, they were finding more and more of the motors suddenly not working. Covid has completely changed the game. There is no turn down service or room cleaning during your stay. You CAN text a number the Waldorf provides you for more room supplies or to pick up your trash. Expect to use the little Butler pantry mainly. We did not notice active remodeling going on during our stay. Would definitely still stay there!
Great staff. It had the feel of an elite club. Too much was closed. I couldn't get an early cup of coffee or a post workout smoothie. A 5 star hotel should have it ready.
Liked Sky Bar- didn't like that barely anything was open, like Twist, Starbucks next door, burger joint next door, spa amenities (only paryially open)
The rooms are wonderful and unique. The blankets and pillows on the bed will definitely keep you warm.
Very professional service. Staff went above and beyond to make our stay enjoyable.
Not a 5 star hotel This is like 2 star Very disappointed
I didnt realize that this was a rebrandes Mandarin Oriental. The hotel is perfectly fine and I appreciate thatvthere is not a casino or smoke li gering in the air but also the proximity to a number of other hotels and restaurants. We were incredibly disappointed at how dated the room was and nothing seemed to work. The thermostate was stuck on 73°, several of the light switches didn't work, nor did the switch to raise the shades. I dont think we will be staying here again
Absolutely... the privacy. 1st class! Unfortunately it was valet only, no freedom to go back and forth to your car.
Everything was fantastic. The room was unbelievable
Our “Penthouse Suite” was on the 6th floor (of 30) overlooking the air conditioning units.
Located in Las Vegas Strip, Waldorf Astoria Las Vegas is within a 5-minute walk of Dolby Live and within 15 minutes of other popular attractions like T-Mobile Arena. This 5-star resort has 392 guestrooms and offers conveniences like a restaurant, a full-service spa, and an outdoor pool.
In addition to a restaurant onsite, there is also a bar where you can enjoy a drink. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe. Full breakfast is offered for a fee each morning from 7:30 AM to 11:00 AM.
Guests can expect 42-inch LCD TVs with cable channels and pay movies, along with free WiFi and wired Internet. Beds sport Egyptian cotton sheets and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Minibars, coffee makers, and free newspapers are also available.
At Waldorf Astoria Las Vegas, guests enjoy a full-service spa, an outdoor pool, and a gym. Valet parking is offered for USD 35 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and tours or tickets. Other amenities at this luxury resort include 2 spa tubs, a sauna, and free WiFi in public areas.
Property without a casino so it’s was quiet and not crowded. Very nice hotel. Cleaning service was not good. I had to call every day for my room to be made, nothing was replenished and you could tell it was done in a rush and careless.
They don’t provide the recycling bin for water bottles.
Quiet
Overall a pretty nice property. We only stayed there one night so didn’t really get a feel for it
Thank you for taking the time to share your feedback with us. We are thrilled you enjoyed your stay with us, however, we do hope you will return to take advantage of all that the property has to offer. Until then.
Quiet, yet on the strip. Beautiful views and lounge areas. Our room was the bet design and they made our stay incredible. We did have some issues with cleanliness upon arrival to our room….so double check when you come in so you don’t get charged.
Thank you for rating your experience at our oasis on the Strip. We are thrilled that you were able to find the rest and relaxation you were looking for while being in the heart of Las Vegas. We look forward to your return.
I was disappointed that in such a high class hotel with technology, our room was not cleaned 6 of our 8 day stay. Also we paid the full price before coming and a hold was put on our credit card and was still on it 2 days after check out. Nothing was destroyed and that eas not acceptBle. The manager was not very kind.
Thank you for sharing your experience. We apologize that we fell short of your experience and we will look into the issues mentioned above. Our hope is that you will give us another chance in the future.
They are in the middle of remodeling and making the hotel brighter vs the darker walls and carpet from when it was the Mandarin. Our room had been remodeled, very nice. They are up to about the 14th floor. The 8th floor for the pool has not been done yet. The curtains and sheers though did not work in our room. Maintenance came up and removed the motor so we could manually open and close the curtains. Guy said he liked the new setup but he would prefer the manual style came back because with Covid and the remodel, they were finding more and more of the motors suddenly not working. Covid has completely changed the game. There is no turn down service or room cleaning during your stay. You CAN text a number the Waldorf provides you for more room supplies or to pick up your trash. Expect to use the little Butler pantry mainly. We did not notice active remodeling going on during our stay. Would definitely still stay there!
Thank you for taking time to share your experience, we are thrilled you enjoyed your visit. It would be our honor to welcome you back to luxury on your next visit to Las Vegas. Until then.
Thank you sincerely for your five-star review. We look forward to your return.
Dear Anonymous, Thank you for your five-star review. We are thrilled you enjoyed your time with us, and we look forward to welcoming you back to luxury. Until next time.
Great staff. It had the feel of an elite club. Too much was closed. I couldn't get an early cup of coffee or a post workout smoothie. A 5 star hotel should have it ready.
Dear Anonymous, Thank you for taking the time to share your feedback with us. We apologize that the experience here fell short of your expectations. As restrictions lift, we anticipate our amenities will return back to normal. We do hope you will give us another chance in the future to experience the True Waldorf Service we have come to be known for. Until then.
Thank you for sharing your experience with us. We apologize that we fell short in some areas of your stay. We do hope you will allow us another chance in the future to make this right.