This place has some nicely remodeled rooms, and some spacious ones, too. But it is horribly understaffed and the facilties are meager, considering the price. And parking is an issue, too. If you have to pay high prices and suffer inconvenience to stay close to Beale and other downtown action, you might consider elsewhere.
the hotel was in a beautiful older building but the rooms need major maintenance, carpet in the rooms and hallways were really old and worn. no housekeeping and had to get towels at the front desk. the windows where so dirty you could see bee nests attached on the outside. good location being close to Beale street and the roof top bar was fun and you could see the whole city. the front desk was very friendly.
Staff is super friendly
It was an okay stay. Nothing fancy, and certainly not work 150 which didn't include parking or breakfast. They were charging $10 for hotdogs during 4th of July. I would not recommend and probably wouldn't stay there.
You had to ask for everything. Ice Bucket and iron are 2 things that come to mind. When your almost paying $300 a night you expect a lot more.
Nicely located, 5mn walf from beale street. Classic style hotel, clean and safe. Would recomand it
Close to a lot of things we were interested like Grizzlies Basketball stadium. We loved that. Dining every where. Good area to walk. Only 30 minute drive to Graceland.
Everyone is incredibly nice and hospitable.
The friendliest and most helpful front desk that I have seen in a long time.
The rooftop did not have meal service and the restaurant on the first floor was closed. The staff was extremely friendly and helpful. there was no room service unless you stayed more than 3 days, which was ok but we were not notified of that. Very nice place that I will visit again.
Hu Roof was nice, but offered no food. The room was nice but the lobby area was just outdated, smelly, small and not 4 star status. It’s an old desk in a space the size of a walk-in closet. Staff was friendly.
Everything in this hotel is a 10! Clean, modern, centrally located, walking distance. The employees are extremely nice and helpful, make you feel welcomed and pampered. Eboni, Casey, Mr Willie, Monica to name a few.
Fabulous place to stay. The staff is friendly and accommodating. The rooms were great and so much to do within walking distance!
Located in Downtown Memphis, Hu. Hotel is a leisurely stroll from popular sights such as Beale Street and FedEx Forum. This 3.5-star hotel has 110 rooms and welcomes guests with a bar/lounge, free in-room WiFi, and a gym.
For your convenience, a buffet breakfast is served for a fee each morning from 7:00 AM to 10:00 AM. Quench your thirst with a drink at the bar/lounge.
32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Refrigerators, free local calls, and safes are also standard.
Renovated in 2021, Hu. Hotel offers a gym, free WiFi in public areas, and conference space. Self parking is available for USD 22 per day. Front-desk staff can answer questions 24/7, and assist with securing valuables, concierge services, and luggage storage. Additional amenities include a terrace, wedding services, and a ballroom.
This place has some nicely remodeled rooms, and some spacious ones, too. But it is horribly understaffed and the facilties are meager, considering the price. And parking is an issue, too. If you have to pay high prices and suffer inconvenience to stay close to Beale and other downtown action, you might consider elsewhere.
Thank you Natasha for leaving us a rating. I would love to hear more about why we earned this score and I hope to regain your trust in the near future.
Thank you Arthur for taking the time to complete a survey. I would love to hear more about your experience with us and why we earned a 3-star review.
the hotel was in a beautiful older building but the rooms need major maintenance, carpet in the rooms and hallways were really old and worn. no housekeeping and had to get towels at the front desk. the windows where so dirty you could see bee nests attached on the outside. good location being close to Beale street and the roof top bar was fun and you could see the whole city. the front desk was very friendly.
Thank you Ronnie for leaving us a 3-star review. We are always looking for ways to improve our hotel and we will use this comments to do so. We hope to see you again with improvements.
Staff is super friendly
Thank you so much for taking the time to review our services. Your feedback is greatly appreciated, and we are thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back soon and providing you with another excellent experience. Thanks again for your support!
It was an okay stay. Nothing fancy, and certainly not work 150 which didn't include parking or breakfast. They were charging $10 for hotdogs during 4th of July. I would not recommend and probably wouldn't stay there.
Ricardo,I do apologize that your experience wasn't up to your expectation or our standard. We will use this feedback as another opportunity to better our service and hotel. I do look forward to regaining your trust in our hotel and our brand. See you soon!
Hello Maribel,We appreciate your excellent feedback and thank you for choosing the Hu Hotel for your trip to Memphis. Come and visit us again soon.
You had to ask for everything. Ice Bucket and iron are 2 things that come to mind. When your almost paying $300 a night you expect a lot more.
We're sorry you had an unpleasant experience. We apologize for the mistakes we made and have addressed the issues with our team. We hope you give us another try next time you're in Memphis.
Nicely located, 5mn walf from beale street. Classic style hotel, clean and safe. Would recomand it
Julien, Thank you for your 4 Star review and your positive comments about Hu. Hotel!
Marisa, Thank you for the 5 Stars!
Thank you George for leaving us some valuable feed back about your stay. I would love to hear more about your experience with us when you get a chance. I look forward to hearing from you.