Our experience at this hotel was unbelievably disappointing. The first room we were given wasn’t extremely clean, and we could clearly hear full conversations, TV, and even sex noises through the walls. The only positive part of our stay was the front desk staff. they were kind, understanding, and quick to switch our room.
Unfortunately, the second room was somehow worse. The heat was the only option and we came to the room and it was 89 degrees, so we had to sleep with the window open just to be able to relax. From there it only went downhill: the hot water stopped working, a blow dryer started sparking and smoking in my hand, the sink broke, and the toilet stopped flushing.
This was hands down the worst hotel stay we’ve had in our entire lives. The staff did what they could, but the condition of the rooms and the number of issues we experienced were completely unacceptable. We would not stay here again and are hesitant to even stay at any other Hilton again.