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Quest Carlton on Finlay

3.0 out of 5.0

Recent guest reviews

This was really good value for money, and I've stayed in other places locally. The staff are very helpful; the rooms are terrific, and its a perfect location. This place compares in a superior way to others in the area. I'll be staying there again.

We took our 3 yo to Melbourne for 2 nights and the Quest was perfectly situated for travel with a small person. We walked to the Museum and park, and the tram to the Zoo wasnt far away. Very central yet far enough away from the hustle & noise of the CBD. Would definitely stay there again.

Good place to stay. Apartment was clean and had everything you needed. The staff were helpful and friendly. Good location near to the university and places to eat but quiet at night. Would recommend. Value for money.

Location is great. Just off Lygon street in little Itally district. Very quiet room considering how close it is to busy road. Pain in shower recess was peeling and slightly dirty looking. A bit off putting really. Overall a comfortable place to stay in a great location.

A great facility, walking distance to CBD and major hospitals. Clean, welcoming and quiet. Right on the doorstep of the Lygon Street eaterys. Easy to find. Fuss free check in and check out. Self-contained unit to prepare own meals as needed.

As a regular Quest client I was very disappointed by the arrogant pig headed attitude of the manager of the Carlton on Finlay. When I arrived after a long drive and learned that they could not provide the car park that I had booked, (and confirmed to me in writing) I had no option but to find another hotel. They still charged me full price for the room. The manger's only offer of an apology was to say that he would not charge me for the car park (that they couldn't provide).

Other than the location with its proximity to Lygon Street and the CBD, this property has nothing going for it. No gym, no pool, nothing! Rooms are very basic and quite noisy in my experience. It was not up to my usual Quest expectations. Try elsewhere.

We have stayed at the Quest on Finlay for over 10 years. This Quest is our preference when visiting to Melbourne. We are frequent visitors to Melbourne and our stay is always stress free. From booking in to the booking out nothing is a problem.

Great location and very close to the restaurants of Lygon St. Smart modern and secure. Def be back as handy to most inner city attractions like zoo, museums and hospitals. Just remember to pre book parking at busy times & weekends etc or you may be out on street.

Cleaners obviously went around objects - toothpaste marks visible after tissue box was moved. Pillows big and hard with no alternative available upon request. Keycard didn't work multiple times. Ordering room service through front desk failed, was notified 30mins after placing order and advised to use UberEats instead. Only one staff member on reception = often waiting for service. Overall it was fine but definitely on the low end of '4-star'.

2-9 Finlay Place Carlton VIC

Hotel highlights

  • Walking distance to RMIT University and Melbourne Museum
  • Free WiFi in rooms and public areas
  • Concierge services
  • Laundry facilities

Quest Carlton on Finlay places you within a 15-minute stroll of popular sights such as RMIT University and Melbourne Museum. This 52-room, 3-star apartment has in-room conveniences like kitchens, dining areas, and sitting areas. Melbourne Central and Queen Victoria Market are a short walk from the apartment, which is in the historical district.


Savor a meal from the comfort of your room with room service.


All 52 recently renovated apartments feature kitchens and space to spread out with dining areas and sitting areas. LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and safes are other standard amenities. Limited housekeeping is available.

Property features

Guests staying at Quest Carlton on Finlay enjoy free WiFi in public areas and laundry facilities. Self parking is offered for AUD 25 per day. The front desk has multilingual staff that can help with dry cleaning/laundry, concierge services, and luggage storage.

Room options

One Bedroom Apartment

Queen 1 | Sleeps 2

Two Bedroom Apartment

Queen 1 | Queen 2 | Sleeps 5

Reviews from Trip Advisor

Trip Advisor aggregated rating

79.0% of guests recommend this hotel

Total of 499 reviews