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Mercure Welcome Melbourne

4.0 star property

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Photo gallery for Mercure Welcome Melbourne

Miscellaneous
Standard Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, individually decorated
Breakfast and dinner served
Lobby
An outdoor café with tables and chairs, surrounded by buildings with various signs and storefronts.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
265 Little Bourke Street, Melbourne, VIC, 3000
  • Place, Melbourne Central
    ‪2 min walk‬
  • Place, Princess Theatre
    ‪10 min walk‬
  • Place, Queen Victoria Market
    ‪12 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Room options

View all photos for Superior Room, 2 Twin Beds

A hotel room with a bed, a desk, a chair, a TV, and a window with a city view.

Superior Room, 2 Twin Beds

8.4 out of 10
Very good
(8 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Family Room, 1 King Bed & 1 Twin Bed

A hotel room with a bed, desk, chair, and a framed picture on the wall.

Superior Family Room, 1 King Bed & 1 Twin Bed

8.4 out of 10
Very good
(8 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a nightstand with a lamp, and a view of the cityscape through the window.

Standard Room, 1 King Bed

8.2 out of 10
Very good
(12 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed (Accessible Bathroom)

A hotel room with a bed, desk, chair, and a framed picture on the wall.

Superior Room, 1 King Bed (Accessible Bathroom)

10.0 out of 10
Exceptional
(1 review)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Hypo-allergenic bedding, in-room safe, individually decorated

Superior Room, 2 Queen Beds

8.0 out of 10
Very good
(5 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Superior Room, 1 King Bed

8.0 out of 10
Very good
(20 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(110 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

A hotel room with a bed, a desk, a chair, a window with curtains, a bathroom, and a city view.

Standard Room, 2 Twin Beds

8.4 out of 10
Very good
(39 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Melbourne

Located in Melbourne Central Business District, Mercure Welcome Melbourne is adjacent to Melbourne Central and within a 10-minute walk of other popular attractions like Princess Theatre. This 330-room, 4-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Melbourne Central - 2 min walk - 0.1 miles
  • Bourke Street Mall - 3 min walk - 0.2 miles
  • Collins Street - 3 min walk - 0.2 miles
  • Princess Theatre - 10 min walk - 0.6 miles
  • Queen Victoria Market - 12 min walk - 0.7 miles

Getting around

  • Melbourne Central Station - 7 min walk
  • Flinders Street Station - 9 min walk
  • Melbourne Airport (MEL) - 30 min drive

Restaurants

  • ‪Mekong Vietnamese - ‬1 min walk
  • ‪Superhiro - ‬1 min walk
  • ‪Tetsujin - ‬1 min walk
  • ‪Brunetti - ‬1 min walk
  • ‪Soul Cafe - ‬1 min walk

About this property

Mercure Welcome Melbourne

Mercure Welcome Melbourne features free WiFi in public areas, meeting rooms, and a meeting room. Self parking is offered for AUD 28 per night. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and luggage storage. Additional amenities include a computer station, express check-in, and express check-out.
Guests can expect to find free WiFi and 46-inch Smart TVs with cable channels and Netflix. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free newspapers are other standard amenities. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (AUD 28 per night)
  • Secured, covered self parking on site (AUD 28 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AUD 30 for adults and AUD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Soul Cafe
  • The Louden Kitchen Grill

Things to do

  • Designer stores
  • Shopping mall

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • High-pile carpet in room
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Built in 1997
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renovated entire property - June 2022
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 46-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Meal delivery service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for AUD 60 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 30 for adults and AUD 15 for children
  • Covered self parking fee: AUD 28 per night
  • Nearby parking fee: AUD 28 per night(984 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses some solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses solar energy.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Melbourne Mercure
Melbourne Welcome
Melbourne Welcome Mercure
Mercure Melbourne
Mercure Welcome
Mercure Welcome Hotel
Mercure Welcome Hotel Melbourne
Mercure Welcome Melbourne
Welcome Mercure
Welcome Mercure Melbourne
Accor Welcome Melbourne
Mercure Welcome Melbourne Hotel Melbourne
Mercure Welcome Melbourne Hotel
Mercure Welcome Melbourne Hotel
Mercure Welcome Melbourne Melbourne
Mercure Welcome Melbourne Hotel Melbourne

Frequently asked questions

Is free cancellation available at Mercure Welcome Melbourne?

Mercure Welcome Melbourne provides free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Welcome Melbourne?

As of Jul 10, 2026, prices found for a 1-night stay for 2 adults at Mercure Welcome Melbourne on Jul 19, 2026 start from $75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Mercure Welcome Melbourne?

This hotel is situated in Melbourne Central Business District, just steps from Melbourne Central and Bourke Street Mall, and within a short walk of Collins Street. You'll also find Princess Theatre and Queen Victoria Market less than a mile away.

Will I be able to park at Mercure Welcome Melbourne?

Yes, secured parking is offered for AUD 28 per night.

Does Mercure Welcome Melbourne feature a casino at the property?

No, Mercure Welcome Melbourne doesn't have a casino.

Will I find an indoor pool at Mercure Welcome Melbourne?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Mercure Welcome Melbourne?

There are many amenities for couples at this hotel, including in-room massages as well as a restaurant and a bar/lounge.

Does Mercure Welcome Melbourne have a hot tub?

No, this hotel doesn't have a spa tub.

Does Mercure Welcome Melbourne have a restaurant with a breakfast menu?

Yes, Mercure Welcome Melbourne serves buffet breakfast for a surcharge each morning at The Louden Kitchen Grill.

Will Mercure Welcome Melbourne allow pets to stay for free?

No, pets aren't allowed at Mercure Welcome Melbourne though service animals are welcome.

Does Mercure Welcome Melbourne have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Mercure Welcome Melbourne?

The closest major airport to Mercure Welcome Melbourne is Melbourne, VIC (MEB-Essendon), which is 10.4 mi away (26 minutes by car). Another top airport is Melbourne Airport (MEL), which is located 14.7 mi away (30-minute drive).

Can I book a room with a balcony at Mercure Welcome Melbourne?

No, there aren't any guestrooms at Mercure Welcome Melbourne that offer a balcony.

Mercure Welcome Melbourne Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 324 out of 1005 reviews
Rating 8 - Good. 377 out of 1005 reviews
Rating 6 - Okay. 171 out of 1005 reviews
Rating 4 - Poor. 89 out of 1005 reviews
Rating 2 - Terrible. 44 out of 1005 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, clean, close to restaurants
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Great location to get around the CBD.
Stayed 9 nights in Mar 2026
Verified

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were beautiful, room was clean
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff very helpful and friendly. Late checkout easily arranged.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
All very good. Great location.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Pam Raewyn

Liked: Cleanliness, amenities, property conditions & facilities
Great room fir what we needed Nice staff
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Great hotel for wanting to be right in the centre. Good and Plentiful breakfast. Could order poached eggs and a good selection of breads. Room a little worn but comfortable bed and everything needed for a few nights stay. Got this at a Great price with breakfast included.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Lovely clean room. Friendly staff, great location.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Trinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient room that does the job. Easy access to everything. Breakfast was basic but convenient
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Marion

Close to everything. Quiet comfortable room.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Room good for purpose
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jacklyn

Liked: Cleanliness, staff & service, amenities
Ideal location for shopping and dining.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service
Great location
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is excellent. Everything is within walking distance. The room was spacious, with basic amenities. I loved the soap, shampoo and conditioner in the bathroom. The breakfast was great, with a variety of foods. All the staff were very friendly. I will definitely be staying there when I’m visiting Melbourne again.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Jacinta

Liked: Cleanliness, staff & service, property conditions & facilities
Location is so convenient to everything. Close to tram stops, right in the city, just a step to the shops.
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

Natasha

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Friendly staff. However the room is extremely outdated and requires an upgrade. Location is great but if you want comfort and a nice place to stay I would go somewhere else.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time very close to all the shops and restaurants
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness
Great location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay always good
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, close to Everything!! Beds really comfortable. Would stay there again.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Susan

Liked: Cleanliness, amenities
Overall good quality at a reasonable price right in the heart of Melbourne
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Lila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient for shopping and walking around.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

ajinder pal singh

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Na
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would love to return there on my next visit; I enjoyed the complimentary breakfast, and it’s nearer to the shopping center
Stayed 2 nights in Oct 2025