InterContinental Melbourne The Rialto by IHG

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for InterContinental Melbourne The Rialto by IHG

Full breakfast on weekends (AUD 48 per person)
Property video
Exterior
Premium Room | Interior detail
1 bedroom, premium bedding, down comforters, minibar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Spa
  • Bar
  • Gym

Explore the area

View in a map
495 Collins Street, Melbourne, VIC, 3000
  • Place, Crown Casino
    ‪9 min walk‬
  • Place, Marvel Stadium
    ‪10 min walk‬
  • Place, Melbourne Central
    ‪10 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

Classic Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(18 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Double Beds

8.6 out of 10
Excellent
(18 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed, Accessible

8.8 out of 10
Excellent
(6 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Club Lounge Access (Separate Bath)

8.0 out of 10
Very good
(1 review)
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 Queen Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 King Bed (Collins Street View)

10.0 out of 10
Exceptional
(1 review)
  • 640 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Club Lounge Access

8.0 out of 10
Very good
(3 reviews)
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

Classic Room, Multiple Beds (Family Room)

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Signature Suite

  • 721 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (Iconic)

10.0 out of 10
Exceptional
(1 review)
  • 1206 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed

Premium Room

  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Classic Room

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 King Bed, Club Lounge Access

10.0 out of 10
Exceptional
(3 reviews)
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(33 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Melbourne

Located in Melbourne Central Business District, InterContinental Melbourne The Rialto by IHG is a leisurely stroll from popular sights such as Melbourne Convention and Exhibition Centre and Crown Casino. This 5-star hotel has 253 guestrooms and offers a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Crown Casino - 9 min walk - 0.5 miles
  • Melbourne Convention and Exhibition Centre - 9 min walk - 0.5 miles
  • Marvel Stadium - 10 min walk - 0.6 miles
  • Bourke Street Mall - 10 min walk - 0.6 miles
  • Melbourne Central - 10 min walk - 0.6 miles

Getting around

  • Southern Cross Station - 8 min walk
  • Flagstaff Station - 10 min walk
  • Melbourne Airport (MEL) - 27 min drive

Restaurants

  • ‪Royal Stacks - ‬2 min walk
  • ‪Club Intercontinental - ‬1 min walk
  • ‪Saving Grace - ‬4 min walk
  • ‪Vue de monde - ‬1 min walk
  • ‪Lui Bar - ‬2 min walk

About this property

InterContinental Melbourne The Rialto by IHG

Luxury hotel with 2 restaurants and a full-service spa
At InterContinental Melbourne The Rialto by IHG, guests enjoy a full-service spa, an indoor pool, and a gym. Valet parking is available for AUD 80 per night, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and tours or tickets. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect free WiFi and LCD TVs with satellite channels and pay movies. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include minibars, coffee makers, and free newspapers. Change of towels is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Botanica Wellness Spa & Clinic has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi is limited to 30 minutes per day
  • Available in some public areas: Free WiFi and wired internet
  • WiFi in public areas is free for up to 30 minutes per day

Parking and transportation

  • Limo/town car service
  • Secured, covered valet parking on site (AUD 80 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: AUD 48 for adults and AUD 28 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Alluvial Restaurant
  • Bluestone Lounge Bar
  • Ronnie's

Things to do

  • Art gallery
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (4,306 square feet of space)

Outdoors

  • Free pool cabanas
  • Pool loungers

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1891
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 75.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately AUD 48 for adults and AUD 28 for children
  • Covered valet parking fee: AUD 80 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).
Property Registration Number 7249

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 6:30 AM to 10:30 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Free in-room WiFi is limited to 30 minutes per day. WiFi in public areas is also free for up to 30 minutes per day
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

InterContinental Melbourne
InterContinental Melbourne Rialto
InterContinental Rialto
InterContinental Rialto Hotel
InterContinental Rialto Hotel Melbourne
InterContinental Rialto Melbourne
Melbourne InterContinental
Melbourne Rialto
Rialto InterContinental
Rialto Melbourne
Intercontinental Melbourne The Rialto Hotel Melbourne
InterContinental Melbourne Rialto Hotel

Frequently asked questions

Is a free cancellation option available at InterContinental Melbourne The Rialto by IHG?

InterContinental Melbourne The Rialto by IHG offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

What is there to do close to InterContinental Melbourne The Rialto by IHG?

This hotel is situated in Melbourne Central Business District, just steps from Collins Street and SEA LIFE Melbourne. You'll also find Crown Casino and Marvel Stadium less than a mile away.

Is there parking available at InterContinental Melbourne The Rialto by IHG?

Yes, secured valet parking is offered for AUD 80 per night with in/out privileges. Accessible parking is also available for guests.

Is there a spa at InterContinental Melbourne The Rialto by IHG?

Botanica Wellness Spa & Clinic is the hotel's spa and services include hot stone massages, prenatal massages, body wraps, and aromatherapy.

Does InterContinental Melbourne The Rialto by IHG have a casino on the premises?

No, InterContinental Melbourne The Rialto by IHG doesn't have a casino.

Is there an indoor pool at InterContinental Melbourne The Rialto by IHG?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6:30 AM and 10:30 PM.

Is InterContinental Melbourne The Rialto by IHG a good place to stay for couples?

There are many amenities for couples at this hotel, including Champagne service and in-room massages as well as an indoor pool.

Does InterContinental Melbourne The Rialto by IHG have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does InterContinental Melbourne The Rialto by IHG feature a restaurant that includes a breakfast menu?

Yes, InterContinental Melbourne The Rialto by IHG has 2 restaurants, and serves a full breakfast on weekend mornings for a surcharge.

Does InterContinental Melbourne The Rialto by IHG allow pets to stay for free?

No, pets aren't allowed at InterContinental Melbourne The Rialto by IHG though service animals are welcome.

Does InterContinental Melbourne The Rialto by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to InterContinental Melbourne The Rialto by IHG?

The closest major airport to InterContinental Melbourne The Rialto by IHG is Melbourne, VIC (MEB-Essendon), which is 13.1 mi away (25 minutes by car). Another top airport is Melbourne Airport (MEL), which is located 17.4 mi away (27-minute drive).

Are there rooms with balconies that I can book at InterContinental Melbourne The Rialto by IHG?

Yes, some guestrooms at InterContinental Melbourne The Rialto by IHG offer a balcony and may feature courtyard views.

Does InterContinental Melbourne The Rialto by IHG have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at InterContinental Melbourne The Rialto by IHG.

InterContinental Melbourne The Rialto by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 622 out of 1007 reviews
Rating 8 - Good. 221 out of 1007 reviews
Rating 6 - Okay. 77 out of 1007 reviews
Rating 4 - Poor. 63 out of 1007 reviews
Rating 2 - Terrible. 24 out of 1007 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Gagan, Melton South

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Indoor pool but water was cold and not monitored by staff .
Stayed 1 night in Jul 2025

6/10 Okay

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place but bedding way too hot

The place is nice Staff nice Nice room But the bedding was way too hot and when checking out another customer was also complaining about the bedding and duvet being way too hot You want to stay in a nice hotel You pay the nice hotel price But you get a terrible nights sleep because the bedding / duvet is way too hot Disappointing Maybe the manager responsible for the bedding should try sleeping with the duvet they provide - very hot - so we both came away exhausted - not exactly what we had planned !!
Stayed 1 night in Jul 2025

6/10 Okay

Amanda

Liked: Staff & service
Disliked: Property conditions & facilities
Too dark at night especially if the lifts aren’t working which is poor for a 5 star. Breakfast buffet was fantastic and staff very helpful and friendly. Staff handled our complaints professionally and gracefully
Stayed 1 night in Jul 2025

10/10 Excellent

Gavin

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Excelllent service , great place to stay.
Stayed 2 nights in Jul 2025

2/10 Terrible

Deborah

Disliked: Cleanliness, staff & service, property conditions & facilities
Not what I expected
Stayed 1 night in Jul 2025

8/10 Good

Anoushka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Ray

Liked: Cleanliness
Disliked: Staff & service
We were quite disappointed with our experience at Alluvial. Our daughter has allergies, and although the service staff was kind and provided the information we needed, the timing of the meals was not ideal. We ordered standard menu items, including our daughter’s meal, and at that point there were only three other groups in the restaurant, with two more arriving after us. However, all of their meals were served before ours. It took around 40 minutes for my wife’s and my meals to arrive, and an additional 10 minutes for our daughter’s. In total, there were just six groups dining. We also overheard another guest expressing concerns about delays with their room service. For a five-star hotel, we had hoped for a smoother dining experience
Stayed 2 nights in Jul 2025

10/10 Excellent

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Joanne

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Staff service was incompetent. Valet service took too long. We booked for a specific time and we were still waiting approx 20 min. Online service didnt work and phoned reception - they had no idea how to take an order. Again took a while to place order. We asked for a specific time and was still half an hour late. Ordering room service, way overpriced for quality of food. Overall service was disappointing.
Stayed 2 nights in Jun 2025

10/10 Excellent

MIN JOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Susan, Maddingley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Would have preferred a decent executive club
Stayed 1 night in Mar 2025

10/10 Excellent

Sathyaprasad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melbourne

Wonderful stay. Enjoyed the hospitality. Breakfast is awesome. Centrally located with city Trams. Only issue is the doors particularly to the bathrooms sometimes get stuck and make it difficult to use.
Stayed 3 nights in Jun 2025

6/10 Okay

Owen

Business traveler
Not much food selection which was ordinary. I had a cleaner enter the room whilst I was in the bathroom. Asked them to leave as I wasn’t comfortable with them being in my room. They kept say they will just be a minute, until I ended up yelling through the door to get out.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Really enjoyed the stay there. Great location and easy access to public transport. Very comfortable bed which made the night outside my cozy home so much easier. Friendly staff and good buffet breakfast with amazing view of the building from inside.
Stayed 1 night in Jun 2025

8/10 Good

Cliff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Stefanie

Stayed 1 night in May 2025

8/10 Good

Sophie

Traveled with family
Liked: Cleanliness, staff & service
We were disappointed with the pool which was too cold to swim in for us. The spa needed to be refilled as the jets weren’t under water.
Stayed 1 night in May 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent ,can’t fault anything
Stayed 4 nights in May 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want a luxury stay with attention to detail, this is the hotel for you.
Stayed 1 night in May 2025

8/10 Good

Geoff

Liked: Staff & service, property conditions & facilities, room comfort

Pool was cool.

The staff welcoming the room was comfortable. But it had a strong unpleasant odour in the room. The swimming pool was a on the cool side. When we told the staff about the odour there was no reaction no offer of a different room.
Stayed 1 night in Apr 2025

10/10 Excellent

Tram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Marek

Stayed 2 nights in Apr 2025

8/10 Good

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only criticism is the fact that in order to get hot water I had to run the shower and or faucet for a minimum of 5 minutes. That is a tremendous waste of water.
Stayed 4 nights in Apr 2025

2/10 Terrible

Breearna

Stayed 1 night in Apr 2025

4/10 Poor

Saskia

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025