InterContinental Melbourne The Rialto by IHG

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for InterContinental Melbourne The Rialto by IHG

2 restaurants, breakfast, lunch, dinner served; international cuisine
Property video
Premium Room | Terrace/patio
Indoor pool, open 6:30 AM to 10:30 PM, free cabanas, sun loungers
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
495 Collins Street, Melbourne, VIC, 3000
  • Place, Collins Street
    ‪1 min walk‬
  • Place, Marvel Stadium
    ‪10 min walk‬
  • Place, Melbourne Central
    ‪10 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

Classic Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(18 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Double Beds

8.6 out of 10
Excellent
(19 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed, Accessible

8.6 out of 10
Excellent
(7 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Club Lounge Access (Separate Bath)

8.0 out of 10
Very good
(1 review)
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 Queen Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 King Bed (Collins Street View)

10.0 out of 10
Exceptional
(1 review)
  • 640 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Club Lounge Access

8.0 out of 10
Very good
(3 reviews)
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

Classic Room, Multiple Beds (Family Room)

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Signature Suite

  • 721 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (Iconic)

10.0 out of 10
Exceptional
(1 review)
  • 1206 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed

Premium Room

  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Classic Room

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 King Bed, Club Lounge Access

8.8 out of 10
Excellent
(5 reviews)
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(34 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Melbourne

Located in Melbourne Central Business District, InterContinental Melbourne The Rialto by IHG is a leisurely stroll from popular sights such as Melbourne Convention and Exhibition Centre and Crown Casino. This 5-star hotel has 253 guestrooms and offers a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Collins Street - 1 min walk - 0.1 miles
  • Crown Casino - 9 min walk - 0.5 miles
  • Marvel Stadium - 10 min walk - 0.6 miles
  • Bourke Street Mall - 10 min walk - 0.6 miles
  • Melbourne Central - 10 min walk - 0.6 miles

Getting around

  • Southern Cross Station - 8 min walk
  • Flagstaff Station - 10 min walk
  • Melbourne Airport (MEL) - 27 min drive

Restaurants

  • ‪Club Intercontinental - ‬1 min walk
  • ‪Royal Stacks - ‬2 min walk
  • ‪Vue de monde - ‬1 min walk
  • ‪Saving Grace - ‬4 min walk
  • ‪Lui Bar - ‬1 min walk

About this property

InterContinental Melbourne The Rialto by IHG

Luxury hotel with 2 restaurants and a full-service spa
At InterContinental Melbourne The Rialto by IHG, guests enjoy a full-service spa, an indoor pool, and a gym. Valet parking is available for AUD 80 per night, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect free WiFi and LCD TVs with satellite channels and pay movies. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include minibars, coffee makers, and free newspapers. Change of towels is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Botanica Wellness Spa & Clinic has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi is limited to 30 minutes per day
  • Available in some public areas: Free WiFi and wired internet
  • WiFi in public areas is free for up to 30 minutes per day

Parking and transportation

  • Limo/town car service
  • Secured, covered valet parking on site (AUD 80 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: AUD 48 for adults and AUD 28 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Alluvial Restaurant
  • Bluestone Lounge Bar
  • Ronnie's

Things to do

  • Art gallery
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (4,306 square feet of space)

Outdoors

  • Free pool cabanas
  • Pool loungers

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1891
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 75.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately AUD 48 for adults and AUD 28 for children
  • Covered valet parking fee: AUD 80 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).
Property Registration Number 7249

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 6:30 AM to 10:30 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Free in-room WiFi is limited to 30 minutes per day. WiFi in public areas is also free for up to 30 minutes per day
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

InterContinental Melbourne
InterContinental Melbourne Rialto
InterContinental Rialto
InterContinental Rialto Hotel
InterContinental Rialto Hotel Melbourne
InterContinental Rialto Melbourne
Melbourne InterContinental
Melbourne Rialto
Rialto InterContinental
Rialto Melbourne
Intercontinental Melbourne The Rialto Hotel Melbourne
InterContinental Melbourne Rialto Hotel

Frequently asked questions

Is a free cancellation option available at InterContinental Melbourne The Rialto by IHG?

InterContinental Melbourne The Rialto by IHG offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at InterContinental Melbourne The Rialto by IHG?

As of Jan 20, 2026, prices found for a 1-night stay for 2 adults at InterContinental Melbourne The Rialto by IHG on Jan 30, 2026 start from $436.79, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to InterContinental Melbourne The Rialto by IHG?

This hotel is situated in Melbourne Central Business District, just steps from Collins Street and SEA LIFE Melbourne. You'll also find Crown Casino and Marvel Stadium less than a mile away.

Is there parking available at InterContinental Melbourne The Rialto by IHG?

Yes, secured valet parking is offered for AUD 80 per night with in/out privileges. Accessible parking is also available for guests.

Is there a spa at InterContinental Melbourne The Rialto by IHG?

Botanica Wellness Spa & Clinic is the hotel's spa and services include Thai massages, deep-tissue massages, couples treatments, and hydrotherapy.

Does InterContinental Melbourne The Rialto by IHG have a casino on the premises?

No, InterContinental Melbourne The Rialto by IHG doesn't have a casino.

Is there an indoor pool at InterContinental Melbourne The Rialto by IHG?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6:30 AM and 10:30 PM.

Is InterContinental Melbourne The Rialto by IHG good for couples?

There are many amenities for couples at this hotel, including Champagne service and in-room massages as well as an indoor pool.

Does InterContinental Melbourne The Rialto by IHG have a hot tub?

Yes, this hotel has a spa tub.

Does InterContinental Melbourne The Rialto by IHG feature a restaurant that includes a breakfast menu?

Yes, InterContinental Melbourne The Rialto by IHG has 2 restaurants, and serves a full breakfast on weekend mornings for a surcharge.

Does InterContinental Melbourne The Rialto by IHG allow pets to stay for free?

No, pets aren't allowed at InterContinental Melbourne The Rialto by IHG though service animals are welcome.

Does InterContinental Melbourne The Rialto by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to InterContinental Melbourne The Rialto by IHG?

The closest major airport to InterContinental Melbourne The Rialto by IHG is Melbourne, VIC (MEB-Essendon), which is 13.1 mi away (25 minutes by car). Another top airport is Melbourne Airport (MEL), which is located 17.4 mi away (27-minute drive).

Are there rooms with balconies that I can book at InterContinental Melbourne The Rialto by IHG?

Yes, some guestrooms at InterContinental Melbourne The Rialto by IHG offer a balcony and may feature courtyard views.

Does InterContinental Melbourne The Rialto by IHG have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at InterContinental Melbourne The Rialto by IHG.

InterContinental Melbourne The Rialto by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 620 out of 1002 reviews
Rating 8 - Good. 214 out of 1002 reviews
Rating 6 - Okay. 80 out of 1002 reviews
Rating 4 - Poor. 63 out of 1002 reviews
Rating 2 - Terrible. 25 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Shane

Stayed 1 night in Oct 2025

4/10 Poor

Shona

Business traveler
Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 5 nights in Oct 2025

2/10 Terrible

Shona

Business traveler
Disliked: Cleanliness, staff & service
My room was not made up, nor was my mini bar restocked after request. my room had neither milk nor a teaspoon My a la carte breakfast was cold. I was charged for 'complementary printing' Each time I communicated, I was met with justification rather then corrective action
Stayed 4 nights in Oct 2025

10/10 Excellent

Nick

Stayed 1 night in Oct 2025

10/10 Excellent

Alison

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My place to stay in Melbourne

I always stay here whenever I am in Melbourne. A great quality hotel in a really good location. Rooms are great and the breakfast buffet is of high quality. Having said that, having one person on reception on a Friday evening which is a key check in time meant a longer than acceptable wait for a 5 star property of this calibre. The hotel was extra busy due to the football finals… the breakfast staff struggled a little with keeping the food options stocked. While disappointing neither of these would stop me from staying there again.
Stayed 2 nights in Sep 2025

4/10 Poor

Nick

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Too many hidden charges. Far too many. MOST expensive hotel I have ever stayed in with bare services. NOT a luxury hotel at all. Way overpriced for an average hotel room. Many details overlooked very poorly - fridge not turned on. No air-conditioning turned on. Mini bar barely stocked. Will never stay here again despite the amazing staff. Feel financially violated at best. DO NOT recommend at all unless you like throwing away hard earned money.
Stayed 1 night in Sep 2025

10/10 Excellent

fenella

Stayed 4 nights in Sep 2025

10/10 Excellent

Nicolas

Stayed 3 nights in Sep 2025

8/10 Good

Lara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in close proximity to the sites.
Stayed 2 nights in Aug 2025

6/10 Okay

Claire

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Disappointing first impression

Was excited to stay at this hotel but the service regarding check in was extremely disappointing! Staff at check in had zero personality and we’re not understanding at all. Was not able to check in until an hour after the actual check in time of 3 pm as I kept getting told the room was still being cleaned from when I first asked about 2.30. There was no action taken to hurry up the process until I got very annoyed. Luckily, the room was very clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Deb

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the friendliness of the staff, courteous and professional. Beautiful hotel, at a very reasonable rate.
Stayed 2 nights in Sep 2025

6/10 Okay

Natasha

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Older hotel, no Netflix or comfy pillows for such an expensive hotel
Stayed 1 night in Aug 2025

2/10 Terrible

Hasi

Stayed 1 night in Sep 2025

8/10 Good

Dean

Stayed 2 nights in Aug 2025

6/10 Okay

Eirik

Business traveler
Liked: Staff & service

Good location but disappointing otherwise

Rooms are small and furniture & fixtures worn out. Breakfast spread was very disappointing. Only good about this hotel is friendly service and location.
Stayed 2 nights in Aug 2025

10/10 Excellent

Juliana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities in the heart of Melbourne
Stayed 1 night in Aug 2025

6/10 Okay

ru yu

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The room cleaning wasn’t very good, we stayed 7nights in the hotel and the room is dusty everyday even after the house keeping. The shower and pipe was old needed updates.
Stayed 7 nights in Aug 2025

6/10 Okay

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
......
Stayed 1 night in Aug 2025

4/10 Poor

David

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nice hotel. Good bed and the room was clean and well maintained. Our booking included breakfast and parking. I spoke to the hotel a couple of weeks before our stay to organise an early check in and find out about the parking. Early check in could not be guaranteed and we were informed that entry to parking was at rear of the hotel. This information was incorrect and we ended up in the wrong carpark and had to move the car and pay $17 as a result. Once I had the correct parking ticket, the hotel validated it but it didn’t work. This cost a further $30 to exit the carpark. Other areas of concern- pool and spa did not appear clean. There was a strange smell like the chemical balance/chlorine was not right. Breakfast offered a good variety but none of the “hot food” was in fact hot. Very disappointing and we ended up cutting breakfast short and found a cafe outside the hotel for brunch. Overall, this stay was quite expensive and very disappointing. I would not stay here again as there are plenty of better options in the city and Southbank/Crown Casino precinct.
Stayed 1 night in Aug 2025

8/10 Good

Mitchell

Stayed 1 night in Aug 2025

6/10 Okay

Neil

Stayed 2 nights in Aug 2025

10/10 Excellent

Jane, Auckland

Stayed 2 nights in Jul 2025

6/10 Okay

Reanna

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They double charged us The place is beautiful But staff did not resolve the issue of double charging
Stayed 1 night in Apr 2025

8/10 Good

Gagan, Melton South

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Indoor pool but water was cold and not monitored by staff .
Stayed 1 night in Jul 2025