This hotel is amazing. It’s absolutely beautiful and unique; many wonderful restaurants/bars including two separate ones on the roof; staff is professional, helpful and friendly; and lastly the area is safe and has an endless amount of fantastic shops and restaurants. What makes the hotel unique is it’s designed to mimic being in the rain forest. For someone desiring a quiet hotel and huge rooms this may not be for you. It’s active in the lobby and rooftop. We didn’t find it bad or bothersome but know yourself. I’ve stayed in 100s of hotels throughout my career. This has to be my favorite. Wonderful hotel. Highly recommend.
El concepto del Hotel muy moderno y chulo. El servicio debe mejorar algo en el horario de desayuno.
I stay here often when visiting Medellin. Some of my best friends work at this location so it disappoints me to have to write a negative review. Everyone is wonderful except for the management adjacent to the reception. They are clueless as to what good customer service looks like. It’s a shame because all the employees aside from management are exceptional. Hopefully Click Clack reads these reviews and makes appropriate changes.
Property is beautiful at 1st, very modern but things don't work, staff is friendly, restaurant food is ok but slow service. We stayed in a suite because we travel with small children and they told me that was the only room will fit us but they still have one king size bed for the 4 of us (and they charged $70 extra for the kids) The room has ants if you leave any food out. They have a mini stove that is disabled a mini fridge with free healthy snacks. They also have a few bottles of liquor on the counter with no price, we used a Gin that we regret after they charged us $200 for it at check out (it cost $40 outside) . Overall nice hotel for business or couples not family oriented.
Awesome modern hotel In the center of Medellin. Awesome restaurants in the hotel which is super convenient but also walking distance too many many more. Also close o tons of bars and clubs.
The Click Clack Hotel exceeded my expectations, really nice place to say.
Hot water does not stay hot. Uncomfortable bathrooms even in suites. Bathroom/shower combination extremely difficult to walk into. Advertised as having streaming services but our room did not have one available. Requested one the first day…never arrived and no response from staff.
Well designed. Great service
The whole mood of the hotel was really nice and you could feel the energy
It’s well located. The hotel is stylish restaurants are good. The roof terrace pool and bar is popular and they have a good cocktails. The staff at the hotel are excellent and always there to help. I will stay there again
Loved it all, staff was amazing. Location is excellent.
Great hotel and the majority of staff go above and beyond the breakfast food is good and room are super clean. I havd stayed there many times and enjoy going back. The only negative part is they have kept their night manager Julian who is rude and incompetent i wish they would realize he’s bad for business, besides this it was a good stay
Great location ! Can’t wait to visit again. Sebastian and Alex were great !! Keep them !
When I stayed there, the hotel had only been open for a week, so they still had some kinks to work out. They were still in the final construction phases, so I have to cut some slack. The rooms were modern and chic, albeit mine was small, and you get 13 items in the mini bar that were free for the length of your stay. I like the location and it's proximity to shopping, great restaurants, and safe neighborhood. Uber and taxis were not a problem. The breakfast was excellent. It's a sort of 4 course meal to choose items from, i.e. a coffee drink, a juice, fruit or oatmeal, and a main course. The pool is useable, but with construction going on, it's the only part of the terrace that is open and there is no furniture. The only problem I ran into was I was on a tight schedule on the last day and I needed breakfast at 6AM when they opened, but at 6:30, the cook still hadn't shown up. Coffee it was! The other issue was access to the room. During "operating hours", the elevators at the other end of the hotel were accessible, but from about 5PM to 8AM you had to go in through the front desk's elevators and walk all the way around to the other side of the hotel if that's where your room was. They were planning on remedying that in the coming weeks. All in all, it was very enjoyable.
Located in El Poblado, The Click Clack Hotel Medellin is within 2 miles (3 km) of popular attractions such as Lleras Park and El Tesoro Shopping Park. This 4-star hotel welcomes guests with 123 rooms and conveniences like an outdoor pool, free in-room WiFi, and a rooftop terrace.
Free buffet breakfast is served each morning from 6:00 AM to 10:30 AM. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe.
Guests can expect to find free WiFi and 40-inch TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Minibars, free local calls, and safes are also standard.
At The Click Clack Hotel Medellin, guests have access to an outdoor pool, a rooftop terrace, and free WiFi in public areas. Airport transportation is made easy with an airport shuttle (available 24 hours) for COP 100000 per vehicle. The 24-hour front desk has staff standing by to help with tours/tickets and securing valuables. Additional amenities include coffee/tea in a common area, laundry facilities, and a garden.
This hotel is amazing. It’s absolutely beautiful and unique; many wonderful restaurants/bars including two separate ones on the roof; staff is professional, helpful and friendly; and lastly the area is safe and has an endless amount of fantastic shops and restaurants. What makes the hotel unique is it’s designed to mimic being in the rain forest. For someone desiring a quiet hotel and huge rooms this may not be for you. It’s active in the lobby and rooftop. We didn’t find it bad or bothersome but know yourself. I’ve stayed in 100s of hotels throughout my career. This has to be my favorite. Wonderful hotel. Highly recommend.
Hello Daniel,Thank you for taking the time to share your comments with us.We’re thrilled you loved our location with fantastic shops and restaurants nearby. Were delighted that you consider us absolutely beautiful and unique due to the large amount of plants and greenery around and inside our building. We’re a design hotel, so style and aesthetics are pretty relevant for us.We’re glad to read you found our staff professional, helpful and friendly. It’s very encouraging for our team to find great comments about our service. Every day we try to keep our quality up.We love to hear that we are your favourite hotel. Thank you for your kind words.Please allow us to have you back anytime soon!Have a wonderful day!Laura Angulo B.Head of Guest ServiceThe Click Clack Hotel
Hola,Muchas gracias por puntuarnos con 5 estrellas.Nos encanta que nos visites y vivas con nosotros una buena experiencia.Esperamos tenerte pronto de vuelta.¡Ten un maravilloso día!Laura Angulo B.Head of Guest ServiceThe Click Clack Hotel
El concepto del Hotel muy moderno y chulo. El servicio debe mejorar algo en el horario de desayuno.
¡Hola Krimilda!Agradecemos que te hayas tomado el tiempo de compartirnos tus comentarios.Nos da mucho gusto leer que el concepto te pareció moderno: Somos un hotel de diseño, por lo cual el estilo y los detalles son muy importantes para nosotros.Tendremos muy en cuenta tus comentarios para poder brindar las mejores experiencias a nuestros huéspedes.Esperamos tenerte muy pronto de vuelta en nuestro hotel.¡Ten un increíble día!Laura RiveraHead of Guest ServiceThe Click Clack Hotel
I stay here often when visiting Medellin. Some of my best friends work at this location so it disappoints me to have to write a negative review. Everyone is wonderful except for the management adjacent to the reception. They are clueless as to what good customer service looks like. It’s a shame because all the employees aside from management are exceptional. Hopefully Click Clack reads these reviews and makes appropriate changes.
Property is beautiful at 1st, very modern but things don't work, staff is friendly, restaurant food is ok but slow service. We stayed in a suite because we travel with small children and they told me that was the only room will fit us but they still have one king size bed for the 4 of us (and they charged $70 extra for the kids) The room has ants if you leave any food out. They have a mini stove that is disabled a mini fridge with free healthy snacks. They also have a few bottles of liquor on the counter with no price, we used a Gin that we regret after they charged us $200 for it at check out (it cost $40 outside) . Overall nice hotel for business or couples not family oriented.
Hello Elba! Thank you for taking the time to share your comments with us. We’re glad you enjoyed our free minibar: We try to offer different things to our guests, in order to provide them great experiences! Let us explain the charges: The maximum capacity in our room is 2 people. However, we do some exceptions when it’s a family, we hope you understand that every additional bed / guest in the room, has an additional charge. The room is also delivered with the mini stove disconnected as a quality and safety standard; however, you can plug it at any time to the wall to start using it. In addition, we have a #Drinkology bar available at the room, the prices are written in each product before the guest consume it. For a next opportunity, please let us know about your doubts in order to assist your personally. Please allow us to have you back anytime soon. Have a wonderful day! Laura Rivera Head of Guest Service The Click Clack Hotel
Awesome modern hotel In the center of Medellin. Awesome restaurants in the hotel which is super convenient but also walking distance too many many more. Also close o tons of bars and clubs.
Hello Peter! We're glad you took the time to share your review with us! We’re thrilled you liked our location and appreciated our modern concept: We’re a design hotel, so style and aesthetics are pretty relevant for us! It's amazing you consider is super convenient having different restaurants in our hotel, we hope you got to enjoy them. Please allow us to have you back soon in our hotel! Have a great day! Laura Rivera Head of Guest Service The Click Clack Hotel
The Click Clack Hotel exceeded my expectations, really nice place to say.
Hello Harvey! Thank you for taking the time to share your comments with us. We’re thrilled you’re having a great experience with us, it’s amazing for us to read we exceeded your expectation! Thank you for taking the time to share your thoughts with us! Please contact us for anything you need! Have a wonderful day! Laura Rivera Head of Guest Service The Click Clack Hotel
Hot water does not stay hot. Uncomfortable bathrooms even in suites. Bathroom/shower combination extremely difficult to walk into. Advertised as having streaming services but our room did not have one available. Requested one the first day…never arrived and no response from staff.
Hello Antonio! We're glad you took the time to share your feedback with us! Laura Rivera Head of Guest Service The Click Clack Hotel
Hello Roldan!Thank you for taking the time to review The Click Clack Hotel.Please allow us to have you back soon, so we can enjoy new experiences together and turn this 4 into a solid 5!Have a great day!Santiago de GreiffHead of Guest ServiceThe Click Clack Hotel