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InterContinental Medellin

4.0 out of 5.0
  • Close to Lleras Park
  • Free buffet breakfast
  • Free WiFi in rooms and ...
  • Free parking

Recent guest reviews

Front desk staff extremely rude and uncaring had us switching rooms at midnight in our first night. Over charged our credit card then told us nothing they could do other then give us a room service credit, then still charged my card for the room service. When asked for managers they were all cocky and rude and very uncaring. They all all these hotel policies according to mamangement but when ask to see where they are in the website or on paper they did not know how to respond.

Fantastic place to stay. Everyone on the staff were professional, courteous, very helpful, and extremely friendly. Stayed there about 9 years ago too and I’ll definitely stay there again.

Great location, very safe, the staff was great , couldn’t say enough about the young man Jyler at the indoor bar located across from the front Desk , he was fantastic.

We Have a great time - excellent staff - only the housekeeping didn’t clean the floor in our room in four days and didn’t put new amenities - and only put one little towel every day ! Usually always they put at least two little towels !!

This was my first time staying here. it's a bit of a schlep from Lleras but uber is cheap. The pool is amazing. and the gym is plenty of equipment. breakfast looks impressive but it didn't wow me. room was comfy and quiet though bathroom is small

Friendly staff on the front desk and restaurant who enjoyed practicing their English with us. Facility was clean and functional, but a bit dated. Room was comfortable and quiet.

This hotel is a bit older, but the it was still a luxurious stay. The room was very comfortable and spacious. The hotel is not located in an area where you can walk around, but it is not far from Parque lleras where all the action is. I would definitely stay here again of Inwas looking for luxury accommodations.

Good, staff promptly and efficiently atended issue identified with some guests smoking in a non-smoking hotel.

Excellent hotel but air conditioning not good breakfast buffet excellent

I will definitely stay here again. All around pleasant experience. The bilingual capacity of the staff came in handy. Worth mentioning by name are Santiago, Luís, Jesús, and Oscar. Thanks for making me feel at home!

You can tell the hotel has been around for a while (the bathrooms are very small), but the hotel has been maintained extremely well. No complaints on the rooms whatsoever. The location is nice, but not within walking distance of shopping or entertainment (except for a couple of restaurants). The breakfast was very poor for such a nice hotel. That's the only reason I didn't give 5 stars.

All was as expected, in an intercontinental hotels chain, the place is well kept, even not being new, it is organized and rooms are kept nicely. Staff was very helpful and food was great next to the pool....

The overall experience is good since the staff is really nice and the cleanliness of the room is really good. However, that's about it. There are no amenities or shows that you can enjoy other than a pool that most people don't use because of the weather and a piano show that while nice at first it get boring after a few days. If you are going to Medellin you better stay in a less expensive hotel and spend more in other things. I would say that this 80-85 dollars hotel more than that is just over valued.

I am an ambassador level with the Intercontinental chain, so I was upgraded to a two room suite, I am not sure what regular rooms are like, but the room I was assigned was beautiful and huge, great gym and restaurants on location as well. A little far away from other fun places, but taxis are cheap an reliable.

The hotel is very comfortable, the staff was quite helpful. Housekeeping is cleaning the rooms 2 times a day. A great experience would stay here again without question

The thing that made this such an awesome trip were the staff of the hotel. They worked until you were happy with the results. The pool was excellant and the poolside restaurant was something everyone should try. The beds could have been a bit softer but other than that the rooms were 1st rate. I will be coming back here if I ever get back to Medellin.

The staff are always willing to help and always friendly. it makes your stay an thoroughly enjoyable experience! I look forward to my next stay.

The hotel is fabulous, the staff speaks English for the Spanish inhabited...all are willing to help you to enjoy your stay

Helpful staff, good service, excellent food (try the Hato Viejo across the street for some traditional Colombian food). Remember to take the hotel taxis or call for a taxi after dining or shopping. Medellin can be rough, but only if you're not careful. Otherwise, it's a beautiful city filled with beautiful, delightful and proud people!

Calle 16 28-51 Variante Las Palmas Medellin Antioquia

Hotel highlights

  • Close to Lleras Park
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located in El Poblado within a mile (2 km) of Lleras Park, InterContinental Medellin is within a few miles (5 km) of other popular sights such as Santa Fe Mall. This 294-room, 4-star hotel has 2 outdoor pools along with a full-service spa and 3 restaurants.


Dining

Start your day off right with a free buffet breakfast. Enjoy the pool views at Fogon de Piedra, one of 3 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, get a quick energy boost at the coffee shop/café, and chat with other guests at the free daily manager's reception.


Rooms

A TV comes with cable channels, and guests can stay connected with free WiFi. Beds sport pillow menus and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a minibar, a coffee maker, and a safe.


Property features

Guests of InterContinental Medellin have access to a full-service spa, 2 outdoor pools, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for COP 150000 per person roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this spa hotel include a 24-hour fitness center, a sauna, and outdoor tennis courts.

Room options

Standard Room

King 1 | Full 1 | Sleeps 2

Suite, 1 King Bed (Aparta)

King 1 | Sleeps 3

Suite, 1 King Bed

King 1 | Sleeps 3

Junior Suite, 2 Twin Beds

Twin 2 | Sleeps 3

Guest reviews for InterContinental Medellin

Everyone (11) Couples (5) Business (1) Family (1) Other (12)
1
Friends Families

Front desk staff extremely rude and uncaring had us switching rooms at midnight in our first night. Over charged our credit card then told us nothing they could do other then give us a room service credit, then still charged my card for the room service. When asked for managers they were all cocky and rude and very uncaring. They all all these hotel policies according to mamangement but when ask to see where they are in the website or on paper they did not know how to respond.

By on Jul 16, 2019

Review comment responded on Jul 19, 2019

Dear guest Thanks for your recent comments, we are very sorry that Your stay has not been completely satisfactory. Receive our Sincere apologies for the inconveniences experienced. Your case will be evaluated and reviewed in detail. We look forward to welcoming you back to our hotel. Sincerely, Lucas Munoz InterContinental Medellin

5
Everyone

By on Apr 19, 2019

Review comment responded on May 3, 2019

Estimado Huesped Gracias por sus recientes comentarios, su feedback es extremadamente valioso para nosotros, permitiéndonos que continuamente hagamos cambios que mejoren la experiencia de nuestros huéspedes. Nos complace saber que su estadía en nuestro hotel ha sido satisfactoria. Esperamos darle la bienvenida nuevamente en nuestro hotel en el futuro Nuevamente, gracias por elegir InterContinental Medellin.

5
Everyone

Fantastic place to stay. Everyone on the staff were professional, courteous, very helpful, and extremely friendly. Stayed there about 9 years ago too and I’ll definitely stay there again.

By on Jan 22, 2019

Review comment responded on Feb 16, 2019

Dear guest Thank you for your recent comments, we are pleased to know that your stay at our hotel has been satisfactory. We look forward to welcoming you back to our hotel. Sincerely, Lucas Munoz InterContinental Medellin

4

medellin

Everyone

Great location, very safe, the staff was great , couldn’t say enough about the young man Jyler at the indoor bar located across from the front Desk , he was fantastic.

By on Jan 28, 2018

Review comment responded on Jan 29, 2018

Dear Guest Thank you for your recent comments, we are pleased to know that your stay at our hotel has been satisfactory. We look forward to welcoming you back to our hotel. Sincerely, Lucas Munoz InterContinental Medellin

4
Everyone

We Have a great time - excellent staff - only the housekeeping didn’t clean the floor in our room in four days and didn’t put new amenities - and only put one little towel every day ! Usually always they put at least two little towels !!

By on Oct 27, 2017

Review comment responded on Nov 14, 2017

Dear Guest Thank you for your recent comments, we are pleased to know that your stay at our hotel has been satisfactory. We look forward to welcoming you back to our hotel. Sincerely, Lucas Munoz InterContinental Medellin

4

great service and pool. a bit far

Everyone

This was my first time staying here. it's a bit of a schlep from Lleras but uber is cheap. The pool is amazing. and the gym is plenty of equipment. breakfast looks impressive but it didn't wow me. room was comfy and quiet though bathroom is small

By , from Palm Beach, FL on Oct 12, 2017

Review comment responded on Nov 14, 2017

Dear Mr. Juan Thank you for your recent comments, we are pleased to know that your stay at our hotel has been satisfactory. We look forward to welcoming you back to our hotel. Sincerely, Lucas Munoz InterContinental Medellin

4

friendly hotel

Everyone

Friendly staff on the front desk and restaurant who enjoyed practicing their English with us. Facility was clean and functional, but a bit dated. Room was comfortable and quiet.

By , from Seattle WA on Sep 25, 2017

Review comment responded on Oct 24, 2017

Dear Guest Thank you for your recent comments, we are pleased to know that your stay at our hotel has been satisfactory. We look forward to welcoming you back to our hotel. Sincerely, Lucas Munoz InterContinental Medellin

5

a little older, but beautiful hotel

Everyone
The pool at night.

This hotel is a bit older, but the it was still a luxurious stay. The room was very comfortable and spacious. The hotel is not located in an area where you can walk around, but it is not far from Parque lleras where all the action is. I would definitely stay here again of Inwas looking for luxury accommodations.

By , from Chicago, IL on Aug 24, 2017

Review comment responded on Sep 9, 2017

Dear Guest Thank you for your recent comments, we are pleased to know that your stay at our hotel has been satisfactory. We look forward to welcoming you back to our hotel. Sincerely, Lucas Munoz InterContinental Medellin

4
Everyone

Good, staff promptly and efficiently atended issue identified with some guests smoking in a non-smoking hotel.

By on Jan 4, 2017

Review comment responded on Feb 16, 2017

Dear guest Thank you for your recent comments, we are pleased to know that your stay at our hotel has been satisfactory. We look forward to welcoming you back to our hotel. Sincerely, Lucas Munoz InterContinental Medellin

4

good hotel and location

Everyone

Excellent hotel but air conditioning not good breakfast buffet excellent

By on Oct 18, 2016

Review comment responded on Mar 6, 2017

Estimado Guest Gracias por sus recientes comentarios, nos complace saber que su estadía en nuestro hotel ha sido satisfactoria. Esperamos darle la bienvenida nuevamente en nuestro hotel. Sinceramente, Lucas Munoz InterContinental Medellin

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.