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InterContinental Medellin

4.0 out of 5.0

Recent guest reviews

Good, staff promptly and efficiently atended issue identified with some guests smoking in a non-smoking hotel.

Excellent hotel but air conditioning not good breakfast buffet excellent

I will definitely stay here again. All around pleasant experience. The bilingual capacity of the staff came in handy. Worth mentioning by name are Santiago, Luís, Jesús, and Oscar. Thanks for making me feel at home!

You can tell the hotel has been around for a while (the bathrooms are very small), but the hotel has been maintained extremely well. No complaints on the rooms whatsoever. The location is nice, but not within walking distance of shopping or entertainment (except for a couple of restaurants). The breakfast was very poor for such a nice hotel. That's the only reason I didn't give 5 stars.

All was as expected, in an intercontinental hotels chain, the place is well kept, even not being new, it is organized and rooms are kept nicely. Staff was very helpful and food was great next to the pool....

The overall experience is good since the staff is really nice and the cleanliness of the room is really good. However, that's about it. There are no amenities or shows that you can enjoy other than a pool that most people don't use because of the weather and a piano show that while nice at first it get boring after a few days. If you are going to Medellin you better stay in a less expensive hotel and spend more in other things. I would say that this 80-85 dollars hotel more than that is just over valued.

I am an ambassador level with the Intercontinental chain, so I was upgraded to a two room suite, I am not sure what regular rooms are like, but the room I was assigned was beautiful and huge, great gym and restaurants on location as well. A little far away from other fun places, but taxis are cheap an reliable.

The hotel is very comfortable, the staff was quite helpful. Housekeeping is cleaning the rooms 2 times a day. A great experience would stay here again without question

The thing that made this such an awesome trip were the staff of the hotel. They worked until you were happy with the results. The pool was excellant and the poolside restaurant was something everyone should try. The beds could have been a bit softer but other than that the rooms were 1st rate. I will be coming back here if I ever get back to Medellin.

The staff are always willing to help and always friendly. it makes your stay an thoroughly enjoyable experience! I look forward to my next stay.

The hotel is fabulous, the staff speaks English for the Spanish inhabited...all are willing to help you to enjoy your stay

Helpful staff, good service, excellent food (try the Hato Viejo across the street for some traditional Colombian food). Remember to take the hotel taxis or call for a taxi after dining or shopping. Medellin can be rough, but only if you're not careful. Otherwise, it's a beautiful city filled with beautiful, delightful and proud people!

I have been to this hotel 2 times in the last month. That speaks for itself. I had my meals delivered by room service everyday and the food was excellent. Service was always prompt and the staff was always friendly. This place was better than any resort I have been to in the United States. I used all there facilties: the pool ,spa, restaurants, the bar,and I do not have a single complaint.

Hotel Intercontinental Medellin has a great pool, restaurant, gym and excellent rooms. Only bad thing about the hotel is the location. You have to take a cab if you want to go somewhere (nothing is within walkingdistance).

This is a wonderful hotel with a great professional staff. Great attention to detail and service. The view of Medellin from the hotel is wonderful also. Good restaurant, Olympic size pool and workout facilities. You can play tennis or take a golf lesson at the hotel. There are some very good restaurants nearby. Taxis are plentyful and inexpensive. Be prepared to know some Spanish before traveling here, 1 in 10 people know English in Medellin. The hotel staff is very helpful with communicating to the taxi drivers and helping you get to where you want to go. The hotel is located in Poblado, a nice area in Medellin. I felt safe while there and went shopping at the local mall, DeSoto and in El Centro. I'd definitely stay here again.

THIS WILL BE ABOUT AN ACCEPTABLE PLACE TO BE IN MEDELLIN IF YOU WILL BE ENJOYING THE CITY OUT OF THE HOTEL.

My boyfriend and I stayed here for almost a week and when we first arrived it was great. However we had some experiences in which I thought we would never have in this hotel. On our second day, housekeeping knocked before 8am and then 2 times after that. Then they knocked again and this time we opened the door and said we were not ready. 30 minutes later the maid said she had to clean our room and basically asked us to leave before her shift was over. She didn't even clean it that well either. There is a club/lounge downstairs and on the weekends, you can hear the music - we were on the 5th floor. There was no iron - we had to ask for it over and over again, and one iron stained our shirts. The people out front were helpful with the luggage but rude when it came to being dropped off. Apparently you have to jump out of the car within 2 seconds or else security gets ticked off. All in all, the experience was not horrible, but the star rating listed is not what the hotel deserves. We were in Bogota before and the hotel we went to was perfect and this one, even though it had a better name and reputation, did not even compare to that Bogota hotel. Not completely satisfied, but then again, not a lot of hotels out there to choose from. If you book this hotel, don't have high expectations.

The best.

The staff was awesome. I was in need of help for a translator and [...] provided me with excellent service. The staff was super friendly and excellent to deal with, always helpful and the room was excellent! The fitness center was great! When I return for my next trip I will stay there again.

From the moment I arrived I received first class treatment. The entire staff were friendly helpful and courteous. They made me feel like I was a member of the rich and famous. The grounds were beautiful and the people staying at the hotel were warm and friendly. It was heartbreaking to leave. The Intercontinental is among the top 3 hotels I have stayed at and I have stayed in hotels all around the world. First Class.

Calle 16 28-51 Variante Las Palmas Medellin Antioquia

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • 2 outdoor pools

Located in El Poblado, InterContinental Medellin is within a few miles (5 km) of sights such as Park of Lights and Medellin General Hospital. This 294-room, 4-star hotel welcomes guests with 2 outdoor pools, 3 restaurants, and a 24-hour fitness center. Palacio de la Cultura and Botero Square Sculpture Park are also nearby.


Dining

Enjoy the pool views at Fogon de Piedra, one of 3 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, get a quick energy boost at the coffee shop/café, and chat with other guests at the free daily manager's reception. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

All 294 recently renovated rooms provide minibars, coffee makers, and safes. Guests can expect to find free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Other amenities include phones, ironing boards, and desks.


Property features

At InterContinental Medellin, guests enjoy 2 outdoor pools, a children's pool, and a 24-hour fitness center. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for COP 150000 per person roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this spa hotel include a sauna, outdoor tennis courts, and free WiFi in public areas.

Room options

Standard Room

King 1 | Full 1 | Sleeps 2

Deluxe Room, 1 King Bed

King 1 | Sleeps 2

Deluxe Room

King 1 | Full 1 | Sleeps 2

Junior Suite, 1 King Bed

King 1 | Sleeps 4

Guest reviews for InterContinental Medellin

Everyone (4) Business (1) Couples (5) Other (12)
4
Everyone

Good, staff promptly and efficiently atended issue identified with some guests smoking in a non-smoking hotel.

By on Jan 4, 2017

Review comment responded on Feb 16, 2017

Dear guest Thank you for your recent comments, we are pleased to know that your stay at our hotel has been satisfactory. We look forward to welcoming you back to our hotel. Sincerely, Lucas Munoz InterContinental Medellin

4

good hotel and location

Everyone

Excellent hotel but air conditioning not good breakfast buffet excellent

By on Oct 18, 2016

Review comment responded on Mar 6, 2017

Estimado Guest Gracias por sus recientes comentarios, nos complace saber que su estadía en nuestro hotel ha sido satisfactoria. Esperamos darle la bienvenida nuevamente en nuestro hotel. Sinceramente, Lucas Munoz InterContinental Medellin

5

phenomenal experience...

Everyone

I will definitely stay here again. All around pleasant experience. The bilingual capacity of the staff came in handy. Worth mentioning by name are Santiago, Luís, Jesús, and Oscar. Thanks for making me feel at home!

By , from Baltimore, Maryland on Sep 22, 2016

4

very nice hotel.

Everyone

You can tell the hotel has been around for a while (the bathrooms are very small), but the hotel has been maintained extremely well. No complaints on the rooms whatsoever. The location is nice, but not within walking distance of shopping or entertainment (except for a couple of restaurants). The breakfast was very poor for such a nice hotel. That's the only reason I didn't give 5 stars.

By , from Ft. Lauderdale, FL on Apr 7, 2016

Review comment responded on Mar 6, 2017

Estimado Mark Gracias por sus recientes comentarios, nos complace saber que su estadía en nuestro hotel ha sido satisfactoria. Esperamos darle la bienvenida nuevamente en nuestro hotel. Sinceramente, Lucas Munoz InterContinental Medellin

5

all perfect...!!

BusinessTravelers

All was as expected, in an intercontinental hotels chain, the place is well kept, even not being new, it is organized and rooms are kept nicely. Staff was very helpful and food was great next to the pool....

By on Mar 14, 2015

4

good experience but not awesome!

Singles

The overall experience is good since the staff is really nice and the cleanliness of the room is really good. However, that's about it. There are no amenities or shows that you can enjoy other than a pool that most people don't use because of the weather and a piano show that while nice at first it get boring after a few days. If you are going to Medellin you better stay in a less expensive hotel and spend more in other things. I would say that this 80-85 dollars hotel more than that is just over valued.

By on Apr 30, 2014

4

weekend in medellin

Singles

I am an ambassador level with the Intercontinental chain, so I was upgraded to a two room suite, I am not sure what regular rooms are like, but the room I was assigned was beautiful and huge, great gym and restaurants on location as well. A little far away from other fun places, but taxis are cheap an reliable.

By on Apr 10, 2014

5

comfort in medellin

Singles

The hotel is very comfortable, the staff was quite helpful. Housekeeping is cleaning the rooms 2 times a day. A great experience would stay here again without question

By on Jul 21, 2012

5

awesome adventure

Singles

The thing that made this such an awesome trip were the staff of the hotel. They worked until you were happy with the results. The pool was excellant and the poolside restaurant was something everyone should try. The beds could have been a bit softer but other than that the rooms were 1st rate. I will be coming back here if I ever get back to Medellin.

By on Aug 18, 2011

4

always consistently good in every way!

Singles

The staff are always willing to help and always friendly. it makes your stay an thoroughly enjoyable experience! I look forward to my next stay.

By on Oct 28, 2010