NH Collection Medellín Royal

5.0 star property
Luxury hotel with a full-service spa connected to a shopping center in Medellín
VIP Access

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Photo gallery for NH Collection Medellín Royal

Outdoor pool, pool umbrellas, sun loungers
Fitness facility
Exterior
Lobby
Body treatments, aromatherapy, facials, massage/treatment rooms

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

Map
Carrera 42 No 5 Sur 130, El Poblado, Medellín, Antioquia, 50022
  • Santafé Mall
    ‪3 min walk‬
  • Oviedo Shopping Center
    ‪3 min walk‬
  • Poblado Park
    ‪19 min walk‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪38 min drive‬
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Room options

Suite Room

  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room

  • 355.8 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Suite (Extra Bed 2 Adults + 1 Child)

  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

Family Room (2 Adults + 2 Children)

  • 344 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Premium Room (Extra Bed 2 Adults + 1 Child)

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room (Extra Bed 2 Adults + 1 Child)

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

Family Room

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Medellín

Located in El Poblado, NH Collection Medellín Royal is adjacent to Santafé Mall and within a mile (2 km) of other popular sights like Poblado Park. This 135-room, 5-star hotel welcomes guests with a restaurant, a full-service spa, and an outdoor pool. It's connected to a shopping center in central Medellín and also close to Lleras Park and El Tesoro Shopping Park.

What's nearby

  • Santafé Mall - 3 min walk - 0.2 miles
  • Oviedo Shopping Center - 3 min walk - 0.2 miles
  • Poblado Park - 19 min walk - 1.0 mile
  • Lleras Park - 3 min drive - 1.3 miles
  • El Tesoro Shopping Park - 3 min drive - 1.6 miles

Getting around

  • Aguacatala Station - 17 min walk
  • Jose Maria Cordova Intl. Airport (MDE) - 36 min drive

Restaurants

  • ‪Pizzeria Olivia Cc Santa Fe - ‬4 min walk
  • ‪Archie's - ‬3 min walk
  • ‪Sandwich Qbano Santafé - ‬5 min walk
  • ‪Il Forno - ‬3 min walk
  • ‪Todo Fresa Café. C.c. Santa Fe - ‬4 min walk

About this property

NH Collection Medellín Royal

Luxury hotel with a full-service spa connected to a shopping center in Medellín
At NH Collection Medellín Royal, guests enjoy a full-service spa, an outdoor pool, and a gym. There's free parking, and a shuttle from the airport to the hotel (available 24 hours) for COP 112000 per vehicle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and conference space.
Guests can expect free WiFi and LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, minibars, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Wellness Spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free covered self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; COP 37,660 to 75,321 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Cygnus

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Piano
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 97 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Massage
  • Spa open select days
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for COP 154 per accommodation, per night
  • Dogs and cats only
  • 2 total (55 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately COP 37660 to 75321 per person
  • Airport shuttle fee: COP 112000 per vehicle
  • Pet fee: COP 154 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Medellin
Hotel Medellin Royal
Hotel Royal Medellin
Medellin Royal
Medellin Royal Hotel
Royal Hotel Medellin
Royal Medellin
Royal Medellin Hotel
Medellin Royal Hotel Medellin
NH Collection Medellín Royal Hotel Medellin
NH Collection Medellín Royal Hotel
NH Collection Medellín Royal Medellin
NH Collection Medellín Royal

Frequently asked questions

Is a free cancellation option available at NH Collection Medellín Royal?

NH Collection Medellín Royal provides free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at NH Collection Medellín Royal?

As of Apr 24, 2025, prices found for a 1-night stay for 2 adults at NH Collection Medellín Royal on May 3, 2025 start from $93.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around NH Collection Medellín Royal?

This hotel is situated in El Poblado within a short 3-minute walk of Santafé Mall and also 19 minutes on foot from Poblado Park. You'll also find Lleras Park and El Tesoro Shopping Park within a short drive.

Will I be able to park at NH Collection Medellín Royal?

Yes, covered self parking is offered for free at the hotel.

Is there a spa at NH Collection Medellín Royal?

Wellness Spa is the hotel's spa and services include aromatherapy, body treatments, and massages. The spa is not open daily but only on select days.

Does NH Collection Medellín Royal feature a casino on the premises?

No, NH Collection Medellín Royal doesn't have a casino.

Is there an indoor pool at NH Collection Medellín Royal?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at NH Collection Medellín Royal?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Does NH Collection Medellín Royal have a hot tub?

No, there isn't a spa tub at this hotel.

Does NH Collection Medellín Royal have a restaurant that serves breakfast?

Yes, NH Collection Medellín Royal serves buffet breakfast for a surcharge each morning at Cygnus.

Does NH Collection Medellín Royal allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at NH Collection Medellín Royal for a fee of COP 154 per accommodation, per night.

Are there connecting rooms at NH Collection Medellín Royal?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from NH Collection Medellín Royal?

The closest major airport to NH Collection Medellín Royal is Jose Maria Cordova Intl. Airport (MDE), which is 14 mi away (36 minutes by car).

Are there rooms with balconies that I can book at NH Collection Medellín Royal?

No, there aren't any guestrooms with balconies at NH Collection Medellín Royal.

Does NH Collection Medellín Royal have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at NH Collection Medellín Royal.

NH Collection Medellín Royal Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 720 out of 1002 reviews
Rating 8 - Good. 155 out of 1002 reviews
Rating 6 - Okay. 70 out of 1002 reviews
Rating 4 - Poor. 37 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
It’s ok the hotel .
Stayed 4 nights in Jan 2025

10/10 Excellent

Karen

Stayed 1 night in Jan 2025

10/10 Excellent

BM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel in a safe and central area.
Stayed 10 nights in Jan 2025

10/10 Excellent

Amanda

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very nice & very helpful answered all my questions, hotel was in a great location & very clean. Will definitely return.
Stayed 4 nights in Jan 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

4/10 Poor

Juliana

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not a 5 star hotel at all. Holiday inn 2 star hotels are in better shape and offer to clients than this hotel. Not worth paying the “5 star” price. Beds are also super cheap and uncomfortable
Stayed 7 nights in Jan 2025

10/10 Excellent

Johanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern and quiet
Stayed 2 nights in Jan 2025

10/10 Excellent

Doreen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and amazing customer service.
Stayed 1 night in Jan 2025

8/10 Good

RAFAEL

Stayed 2 nights in Jan 2025

8/10 Good

Oscar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Overall, a nice hotel. But you need to improve the rooms soundproofing. Fortunately I didn’t hear too much noise because my floor wasn’t fully booked, but you could easily tell what others were speaking in the hall, or hear coughing in other rooms. The crib we were provided smelled..
Stayed 6 nights in Jan 2025

8/10 Good

Murray

Great location. Clean.
Stayed 7 nights in Jan 2025

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

mario

Stayed 5 nights in Dec 2024

8/10 Good

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel steps to dining and shopping areas, feel free to walk around the neighborhood .
Stayed 4 nights in Dec 2024

8/10 Good

Beena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel slightly dated but good location, walkable to many restaurants and shopping area in El poblado. Good selection of foods for breakfast and nice gym. Staff very friendly and helpful.
Stayed 4 nights in Dec 2024

4/10 Poor

Ethsel

Liked: Cleanliness, amenities, property conditions & facilities
I have an ongoing complaint and claim. Bellboy accidentally broke my luggage handle. Management first ignored my complaints. Afterwards refused to share security camera footage showing incident.
Stayed 8 nights in Dec 2024

10/10 Excellent

Viet

Stayed 4 nights in Dec 2024

8/10 Good

Elmer, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean and fríendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Carlos, Hialeah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at the NH Collection Medellin Royal was good. The friendly staff, especially Marcos and Carlos hotel security, made us feel right at home. The rooms were spotlessly clean, and the beds had an extra firm (hard) mattress, so when we mentioned it to the front desk on the last night of our stay of a total of 7 days, they provided us with a Mattress Topper, improving the hardness of this a little and modern decor. We particularly loved the convenient location, just a short walk from the city's main attractions. The breakfast buffet has a limited variety of foods. We would recommend this hotel to anyone visiting Medellin.
Stayed 7 nights in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Wonderful stay! The rooms are clean and well appointed. The hotel grounds are beautiful!!
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A modern, efficient hotel with helpful staff and beautiful grounds, including a long outdoor pool for excellent lap swimming made this an excellent choice in among the safest and most attractive neighborhoods of Medellin.
Stayed 3 nights in Dec 2024

10/10 Excellent

Nicolas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel!
Stayed 6 nights in Nov 2024

10/10 Excellent

Danny, Vega Baja

Stayed 3 nights in Nov 2024

10/10 Excellent

Monty Ray

Stayed 8 nights in Nov 2024

8/10 Good

Jorge

Liked: Cleanliness
Nice property y quiet area
Stayed 4 nights in Aug 2024