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Tik by Bernalo Hotels

3.0 star property

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Photo gallery for Tik by Bernalo Hotels

Spa
Interior
Lobby
Exterior
Restaurant

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Breakfast included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Carrera 43B #915, Medellín, Antioquia, 050022
  • Place, Poblado Park
    ‪1 min walk‬
  • Place, Medellín Clinic - El Poblado
    ‪5 min walk‬
  • Place, Lleras Park
    ‪5 min walk‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Double Room, 1 Queen Bed, Non Smoking

Standard Double Room, 1 Queen Bed, Non Smoking | Desk, free WiFi, bed sheets

Standard Double Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room, Multiple Beds, Non Smoking

Desk, free WiFi, bed sheets

Family Triple Room, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Quadruple Room, Multiple Beds, Non Smoking

Desk, free WiFi, bed sheets

Family Quadruple Room, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Family Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

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About the neighborhood

Medellín

Located in El Poblado, Tik by Bernalo Hotels is adjacent to Poblado Park and within a 10-minute walk of other popular attractions like Lleras Park. This 21-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and a hot tub.

What's nearby

  • Poblado Park - 1 min walk - 0.1 miles
  • Medellín Clinic - El Poblado - 5 min walk - 0.3 miles
  • Lleras Park - 5 min walk - 0.3 miles
  • Oviedo Shopping Center - 17 min walk - 1.0 mile
  • Santafé Mall - 19 min walk - 1.0 mile

Getting around

  • Poblado Station - 11 min walk
  • Jose Maria Cordova Intl. Airport (MDE) - 35 min drive

Restaurants

  • ‪Arepitas pá Mamá - ‬2 min walk
  • ‪Tamagotchi Ramen Bar - ‬1 min walk
  • ‪Latinería - ‬1 min walk
  • ‪El Pilón Guarceño - ‬1 min walk
  • ‪BESTIA Sabemos Ahumar - ‬2 min walk

About this property

Tik by Bernalo Hotels

Tik by Bernalo Hotels features a rooftop terrace, free WiFi in public areas, and a hot tub. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Ceiling fans and desks are also standard.
Recreational amenities at the hotel include a hot tub.

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Superior Triple Room | Free WiFi, bed sheets
Vida Hostel
El Poblado
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
9.4 out of 10, Exceptional, 101 reviews
$37 nightly
The price is $37
May 4 - May 5
Vida Hostel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (COP 12,000 per day)
  • Onsite parking available only on request

Food and drink

  • Free continental breakfast available daily 7:00 AM to 8:30 AM

Things to do

  • Hot tub

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Ceiling fan
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: COP 12000 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-midnight
  • Check-out: 1:00 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Hotel Parque Plaza Medellin
Parque Plaza Medellin
Hotel Hotel Parque Plaza Medellin
Medellin Hotel Parque Plaza Hotel
Hotel Hotel Parque Plaza
Parque Plaza
Hotel Tik Medellín
Hotel Parque Plaza
Tik by Bernalo Hotels Hotel
Tik by Bernalo Hotels Medellín
Tik by Bernalo Hotels Hotel Medellín

Frequently asked questions

Are free cancellation options available at Tik by Bernalo Hotels?

Tik by Bernalo Hotels provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Tik by Bernalo Hotels?

As of May 1, 2026, prices found for a 1-night stay for 2 adults at Tik by Bernalo Hotels on May 12, 2026 start from $56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Tik by Bernalo Hotels?

This hotel is situated in El Poblado within a 10-minute walk of Poblado Park and Lleras Park. You'll also find Oviedo Shopping Center and El Tesoro Shopping Park within a short drive.

Is parking available on site at Tik by Bernalo Hotels?

Yes, though parking is available on request.

Does Tik by Bernalo Hotels include a casino?

No, Tik by Bernalo Hotels doesn't have a casino.

Is there an indoor pool at Tik by Bernalo Hotels?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

What do couples enjoy most about Tik by Bernalo Hotels?

Couples will appreciate amenities like a hot tub, a free daily breakfast, and a rooftop terrace at this hotel.

Are there hot tubs at Tik by Bernalo Hotels?

No, there isn't a spa tub at this hotel.

Does Tik by Bernalo Hotels have a restaurant with a breakfast menu?

Tik by Bernalo Hotels offers free continental breakfast each morning though there is no restaurant.

Does Tik by Bernalo Hotels allow pets to stay free of charge?

No, pets aren't allowed at Tik by Bernalo Hotels.

Are there connecting rooms at Tik by Bernalo Hotels?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Tik by Bernalo Hotels?

The closest major airport to Tik by Bernalo Hotels is Jose Maria Cordova Intl. Airport (MDE), which is 13 mi away (35 minutes by car).

Are there rooms with balconies that I can book at Tik by Bernalo Hotels?

No, there aren't any guestrooms with balconies at Tik by Bernalo Hotels.

Tik by Bernalo Hotels Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 72 out of 146 reviews
Rating 8 - Good. 27 out of 146 reviews
Rating 6 - Okay. 17 out of 146 reviews
Rating 4 - Poor. 8 out of 146 reviews
Rating 2 - Terrible. 22 out of 146 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Sheila

Liked: Cleanliness, property conditions & facilities
Bueno
Stayed 3 nights in Jan 2026

10/10 Excellent

Hernando

Liked: Cleanliness, staff & service, amenities
Great service
Stayed 1 night in Jan 2026

8/10 Good

Jose David Velez, Vega baja

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
La ubicación del hotel es excelente! El trato del personal es excelente. La comida muy buena! Mi única recomendación sería que la administración considerara cambiar los colchones ya que estaban incómodos.
Stayed 7 nights in Dec 2025

2/10 Terrible

Lee

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose this hotel based on the photos they posted, but the photos are completely misleading and do not reflect reality. The hotel is in very poor condition. My room had mold and rust everywhere—even the refrigerator was rusty. The bedsheets were dirty and yellow, which made the room feel unsanitary and uncomfortable. I had booked a one-week stay but could only tolerate staying one night. After checking out, I contacted Expedia, but neither Expedia nor the hotel refunded my money. Despite staying only one night, I was charged for the entire reservation. This was a terrible experience, and I would not recommend this hotel to anyone.
Stayed 7 nights in Dec 2025

10/10 Excellent

Lissette

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 7 nights in Dec 2025

6/10 Okay

Cesar Blanco

Stayed 1 night in Dec 2025

2/10 Terrible

Gabriella

Stayed 1 night in Dec 2025

10/10 Excellent

Nikolas

Liked: Cleanliness, amenities, property conditions & facilities
Staff were super friendly and welcoming and the room was equally as good. The location was great with the square/park being right across the road making seeing local culture easy to find. The food options in the area was also amazing!
Stayed 5 nights in Dec 2025

2/10 Terrible

joseluis

Stayed 3 nights in Oct 2025

10/10 Excellent

Lourdes

Stayed 4 nights in Nov 2025

10/10 Excellent

saycha ivelisse

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente localización super limpios y muy serviciales
Stayed 4 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As one reviewer mentioned did not like the guest policy
Stayed 1 night in Oct 2025

2/10 Terrible

Jose Gabriel

Disliked: Cleanliness, staff & service, property conditions & facilities
The photos shown on the app are completely different from reality. I don't recommend this hotel, much less Expedia for bookings. They have the worst customer service. In fact, they don't have it at all
Stayed 4 nights in Sep 2025

2/10 Terrible

Michael, Logansport

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It started off pretty good. And then a second guest arrived. A local resident of the city I might add. All he had was a digital copy of his identification. They wouldn’t accept it. They wouldn’t let him check in. So that was the end of that. The next hotel had no problem with that type of identification so disaster was averted. I could go on but I think I’ve made the point. Ohh by the way the room was already paid for. Got ripped off too.
Stayed 1 night in Aug 2025

10/10 Excellent

Raul, Caguas, PR

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the accessibility to everything
Stayed 7 nights in Jun 2025

10/10 Excellent

Mirnalys

Stayed 4 nights in Jul 2025

10/10 Excellent

mandy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 4 nights in May 2025

10/10 Excellent

Yuliana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Un hotel hermoso, pequeño, limpio y céntrico. Los empleados muy amables todos
Stayed 7 nights in May 2025

10/10 Excellent

Kayra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable y atento. Hotel ubicado en buen lugar estrategico accesible a todo. El cuarto me encanto porque tenía un vidrio grande y podía apreciar la vista. Desayuno muy sabroso. Me encanto que tienen servicio de lavandería.
Stayed 6 nights in May 2025

10/10 Excellent

Michel

Stayed 6 nights in May 2025

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
La chica de recepción fue muy amable. Excelente ubicación. Es nuestra segundo vez hospedandonos ahí y es una muy buena opción
Stayed 3 nights in May 2025

10/10 Excellent

Alexis, Barceloneta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, gracias
Stayed 3 nights in Mar 2025

4/10 Poor

jacqueline

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was i would say ok, bc it was in el poblado, every night there were people screaming, laughing, being very loud until 4@m, facilities are in need of updates, no phone in the room, tv was not working, we ask to have it checked, nobody came, matress were hard as rock, no closet, etc…
Stayed 5 nights in Mar 2025

8/10 Good

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To much noise into the hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

Alexis Ortiz, Yabucoa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property with everything you need to enjoy Medellin and its surroundings. Excellent location close to everything. Very friendly and attentive staff.
Stayed 3 nights in Mar 2025