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JW Marriott Hotel Medan is located within a mile (2 km) of Medan Mall and Shri Mariaman. This 287-room, 5-star hotel welcomes guests with 2 restaurants, a full-service spa, and an outdoor pool. In central Medan, the hotel is also close to Sun Plaza and Vihara Borobudur.


Enjoy dining at one of 2 onsite restaurants including Marriott Cafe, which specializes in international cuisine. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is available for a fee.


The 287 air-conditioned accommodations afford space to spread out with separate bedrooms and sitting areas. Flat-screen TVs come with satellite channels and pay movies. Beds sport premium bedding and bathrooms offer hair dryers. Other standard amenities include minibars, coffee makers, and free bottled water.

Property features

At JW Marriott Hotel Medan, guests enjoy a full-service spa, an outdoor pool, and a children's pool. There's free parking if you drive. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a 24-hour health club, a spa tub, and a sauna.


  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • Spa

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, JW Marriott Hotel Medan features an outdoor pool and a 24-hour health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access.

This 5-star property offers access to a business center and meeting rooms. This luxury hotel also offers a children's pool, a spa tub, and a sauna. Complimentary self parking is available on site.

  • Total number of rooms - 287 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Concierge services 
  • Fitness facilities 
  • 24-hour health club 
  • Full-service spa 
  • Free WiFi 
  • Sauna 
  • Laundry facilities 
  • Shopping on site 
  • Bar/lounge 
  • ATM/banking 
  • 24-hour front desk 
  • Business center 
  • Dry cleaning/laundry service 
  • Meeting rooms 2 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Number of restaurants - 2 
  • Free self parking 
  • Spa tub 
  • Children's pool 
  • Outdoor pool 
  • Valet parking (surcharge) 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Cribs/infant beds (complimentary)  


Available in some public areas: Free WiFi


Free self parking, Valet parking (surcharge)

Room Amenities

JW Marriott Hotel Medan offers 287 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay movies. Coffee/tea makers and minibars are provided. Additionally, rooms include hair dryers and irons/ironing boards. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.

  • Pay movies 
  • Premium bedding 
  • Separate sitting area 
  • Free bottled water 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Hair dryer 
  • Iron/ironing board 
  • In-room safe 
  • Satellite TV service 
  • Desk 
  • Flat-panel TV 
  • Air conditioning 
  • Room service (24 hours) 
  • Free cribs/infant beds 
  • Separate bedroom 
  • Connecting/adjoining rooms available 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Buffet breakfasts are available for a surcharge.

Marriott Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Jade Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Prime Steak House - This steakhouse specializes in American cuisine and serves dinner only.

Marriott Gourmet - This coffee shop serves breakfast, lunch, dinner, and light fare.

24-hour room service is available.

Nearby Things to Do

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Quan Spa. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a steam room.

  • Steam room in spa 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Massages 
  • Facial treatments 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 

Hotel Policies


Check-in time ends at midnight

Check-in time starts at 3 PM


Check-out time is noon

Payment types


  • Pets not allowed (service dogs only)

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service animals are allowed


The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: IDR 198000 per person (approximately)
  • Valet parking fee: IDR 30000 per stay
  • Rollaway bed fee: IDR 423500 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

A resort fee is included in the total price displayed. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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