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deSatu Hotel

3.5 star property

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Photo gallery for deSatu Hotel

Front of property
Premium Twin Room | In-room safe, desk, laptop workspace, iron/ironing board
Children's activities
Reception
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
  • Room service
  • Housekeeping

Explore the area

View in a map
Komplek Centre Point Blok D-1, Gang Buntu, Medan, Sumatera Utara, 20231
  • Place, Grand City Hall
    ‪9 min walk‬
  • Place, Medan Mall
    ‪10 min walk‬
  • Place, Tjong A Fie's Mansion
    ‪12 min walk‬
  • Airport, Medan (KNO-Kuala Namu Intl.)
    ‪43 min drive‬

Room options

View all photos for Superior Twin Room

Shower, free toiletries, hair dryer, slippers

Superior Twin Room

  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Twin Room

Shower, free toiletries, hair dryer, slippers

Deluxe Twin Room

  • City view
  • 193 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Twin Room

Shower, free toiletries, hair dryer, slippers

Premium Twin Room

  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Double Room

Shower, free toiletries, hair dryer, slippers

Premium Double Room

  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Shower, free toiletries, hair dryer, slippers

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 193 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Shower, free toiletries, hair dryer, slippers

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Medan

DeSatu Hotel places you within a short walk of Grand City Hall and within a mile (2 km) of Tjong A Fie's Mansion. This 73-room, 3.5-star hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and dry cleaning/laundry services.

What's nearby

  • Grand City Hall - 9 min walk - 0.5 miles
  • Medan Mall - 10 min walk - 0.6 miles
  • Tjong A Fie's Mansion - 12 min walk - 0.7 miles
  • Sun Plaza - 5 min drive - 1.0 mile
  • Great Mosque of Medan - 7 min drive - 1.5 miles

Getting around

  • Medan Station - 9 min walk
  • Medan (KNO-Kuala Namu Intl.) - 48 min drive

Restaurants

  • ‪Burger King - ‬1 min walk
  • ‪Ayam Penyet Ria - ‬1 min walk
  • ‪J.CO Donuts & Coffee - ‬1 min walk
  • ‪Datin Ong Hot Pot Restaurant - ‬1 min walk
  • ‪Pizza Hut - ‬3 min walk

About this property

deSatu Hotel

DeSatu Hotel features free WiFi in public areas and an ATM. Self parking is offered for IDR 16000 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include a water dispenser and a porter/bellhop.
32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have free toiletries and slippers. Other amenities include safes, phones, and desks.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (IDR 16,000 per night)

Things to do

  • Shopping mall

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Spa

  • In-room massages

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: IDR 200000 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: IDR 16000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 17
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Property is also known as

deSatu Hotel Hotel
deSatu Hotel Medan
deSatu Hotel Hotel Medan

Frequently asked questions

What's there to do within easy reach of deSatu Hotel?

This hotel is located in Medan, a short 11-minute walk from Grand City Hall and also 16 minutes on foot from Tjong A Fie's Mansion. You'll also find Medan Mall and DeliPark Mall Medan less than a mile away.

How much does it cost to stay at deSatu Hotel?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at deSatu Hotel on Apr 8, 2026 start from $29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at deSatu Hotel?

Yes, parking is offered for IDR 16,000 per night.

Does deSatu Hotel have a casino at the property?

No, deSatu Hotel doesn't have a casino.

Is there an indoor pool at deSatu Hotel?

No, there is no indoor pool at this hotel.

Is deSatu Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like in-room massages and slippers as well as a shopping mall.

Are there hot tubs at deSatu Hotel?

No, there isn't a spa tub at this hotel.

Does deSatu Hotel feature a restaurant that includes a breakfast menu?

No, deSatu Hotel doesn't have a restaurant that serves breakfast.

Does deSatu Hotel allow pets to stay for free?

No, pets aren't allowed at deSatu Hotel.

Are there connecting rooms at deSatu Hotel?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to deSatu Hotel?

The closest major airport to deSatu Hotel is Medan (KNO-Kuala Namu Intl.), which is 24.6 mi away (48 minutes by car).

Are there rooms with balconies that I can book at deSatu Hotel?

No, there aren't any guestrooms with balconies at deSatu Hotel.

deSatu Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 7 out of 14 reviews
Rating 8 - Good. 3 out of 14 reviews
Rating 6 - Okay. 4 out of 14 reviews
Rating 4 - Poor. 0 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, room comfort

Bargain Price in a Decent Area

The hotel is located in the downtown area with a mall and a number of restaurants close by (Marine is fabulous. The staff were friendly and helpful and the room was clean and comfortable. An issue was the small window yhat looked directly (as in less than a meter) into another building under construction next door. This really should be disclosed as a "no window" room since you can"t have a smidgen of privacy with the curtain open.
Stayed 1 night in Jun 2025

6/10 Okay

Thomas, Cogan Station

Stayed 6 nights in Mar 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Darwin

Average
Stayed 2 nights in Nov 2024

6/10 Okay

Darwin

Liked: Property conditions & facilities
average
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, convenient location and good value for money
Stayed 3 nights in Jun 2024

10/10 Excellent

Wenny

Stayed 1 night in Nov 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Quite a small room but it is a clean, suitable for short day trip or transit. Location is a plus, besides the shopping mall.
Stayed 1 night in Jan 2022

8/10 Good

Eka

Business traveler
Liked: Cleanliness, property conditions & facilities
Centrepoint Mall, Stasiun Kereta ke Bandara... Alasan utama stay di Desatu
Stayed 5 nights in Nov 2025

8/10 Good

Naoki

Liked: Cleanliness, staff & service
駅から徒歩数分のロケーションなので、空港からのアクセスが良い。ショッピングモールがすぐ隣にあるのも便利。比較的新しく清潔感のあるホテル。ペットボトルの水、ティッシュ、ミニ冷蔵庫、湯沸かし器、歯ブラシなどは一切ありません。朝食もありません。泊まるだけなら安くて便利。
Stayed 1 night in Jul 2025