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Sunvivia by Fiesta Americana Mazatlan

4.0 star property
Beachfront comfort, a 24-hour fitness center

Choose dates to view prices

Photo gallery for Sunvivia by Fiesta Americana Mazatlan

2 outdoor pools, pool umbrellas, sun loungers
Banquet hall
Gym
Junior Suite, 2 Double Beds, Partial Ocean View | In-room safe, blackout drapes, iron/ironing board, free WiFi
Banquet hall

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Avenida Camaron Sabalo 6291, Zona Dorada, Mazatlán, SIN, 82110
  • Place, Playa Brujas
    ‪5 min walk‬
  • Place, Punta Camaron Beach
    ‪10 min walk‬
  • Place, Sea Shell City Museum
    ‪12 min walk‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Partial Ocean View

Junior Suite, 2 Double Beds, Partial Ocean View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Junior Suite, 2 Double Beds, Partial Ocean View

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Ocean View

Junior Suite, 2 Double Beds, Ocean View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Junior Suite, 2 Double Beds, Ocean View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Oceanfront

Suite, 2 Double Beds, Oceanfront | In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Double Beds, Oceanfront

  • Sleeps 6
  • 2 Double Beds

View all photos for Luxury Suite, 2 Double Beds, Ocean View

Luxury Suite, 2 Double Beds, Ocean View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Luxury Suite, 2 Double Beds, Ocean View

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite Junior with Street View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite Junior with Street View

  • 430 sq ft
  • Sleeps 4

View all photos for Suite Junior with Partial Sea View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite Junior with Partial Sea View

  • 430 sq ft
  • Sleeps 4

View all photos for Suite Junior with Side Sea View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite Junior with Side Sea View

  • 430 sq ft
  • Sleeps 4

View all photos for Quadruple Suite Luxury with Sea View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Quadruple Suite Luxury with Sea View

8.0 out of 10
Very good
(1 review)
  • 430 sq ft
  • Sleeps 6

View all photos for Double Room Standard with Partial Sea View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Double Room Standard with Partial Sea View

  • 430 sq ft
  • Sleeps 4

View all photos for Suite Junior with Sea View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite Junior with Sea View

  • 807 sq ft
  • Sleeps 4

View all photos for Quadruple Suite Classic with Sea View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Quadruple Suite Classic with Sea View

10.0 out of 10
Exceptional
(1 review)
  • 861 sq ft
  • Sleeps 6

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About the neighborhood

Mazatlán

Located in Zona Dorada, Sunvivia by Fiesta Americana Mazatlan is a leisurely stroll from sights such as Playa Brujas and Punta Camaron Beach. This 189-room, 4-star hotel has 2 outdoor pools along with a full-service spa and a restaurant.

What's nearby

  • Playa Brujas - 5 min walk - 0.3 miles
  • Punta Camaron Beach - 10 min walk - 0.6 miles
  • Sea Shell City Museum - 12 min walk - 0.7 miles
  • El Cid Country Club Golf Course - 16 min walk - 0.9 miles
  • The Mazatlan Malecón - 2 min drive - 1.5 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 32 min drive

Restaurants

  • ‪La Concha Restaurant - ‬6 min walk
  • ‪Rico's Café Zona Dorada - ‬1 min walk
  • ‪Gus Gus - ‬2 min walk
  • ‪Villa Italia - ‬2 min walk
  • ‪Carl's Jr. - ‬3 min walk

About this property

Sunvivia by Fiesta Americana Mazatlan

Beachfront comfort, a 24-hour fitness center
Guests of Sunvivia by Fiesta Americana Mazatlan have access to a full-service spa, 2 outdoor pools, and a 24-hour gym. Free valet parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this beach hotel include free WiFi in public areas, meeting rooms, and a business center.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include kitchens, balconies, and microwaves.
2 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

The spa is open select days. Children under 15 years old are not allowed in the spa without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Self parking on site (USD 50 per day)
  • Limited onsite valet and self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Papagayo Restaurant

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 16 floors
  • 4 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Espresso maker
  • Kitchen
  • Limited room service
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 50 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Inn Mazatlan
Mazatlan Inn
The Inn At Mazatlan Hotel Mazatlan
The Inn At Mazatlan Hotel
The Inn At Mazatlan Mazatlán
The Inn At Mazatlan Hotel Mazatlán

Frequently asked questions

Is a free cancellation option available at Sunvivia by Fiesta Americana Mazatlan?

Sunvivia by Fiesta Americana Mazatlan offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What's there to see close to Sunvivia by Fiesta Americana Mazatlan?

This hotel is situated in Zona Dorada within a short 18-minute walk of El Cid Country Club Golf Course and also 5 minutes on foot from Playa Brujas. You'll also find Punta Camaron Beach and Sea Shell City Museum less than a mile away.

Will I be able to park at Sunvivia by Fiesta Americana Mazatlan?

Yes, valet parking is offered for free at the hotel. Self parking is available for USD 50 per day.

Is a spa located at Sunvivia by Fiesta Americana Mazatlan?

There is a full-service spa available for guests to enjoy and services include massages. The spa is not open daily but only on select days.

Does Sunvivia by Fiesta Americana Mazatlan have a casino on the premises?

No, Sunvivia by Fiesta Americana Mazatlan doesn't have a casino.

Is there an indoor pool at Sunvivia by Fiesta Americana Mazatlan?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What amenities will couples enjoy at Sunvivia by Fiesta Americana Mazatlan?

This beachfront hotel offers plenty of amenities for couples including 2 outdoor pools, a bar, and a beachfront restaurant.

Does Sunvivia by Fiesta Americana Mazatlan have a hot tub?

No, there isn't a spa tub at this hotel.

Does Sunvivia by Fiesta Americana Mazatlan feature a restaurant that includes a breakfast menu?

No, Sunvivia by Fiesta Americana Mazatlan doesn't have a restaurant that serves breakfast.

Does Sunvivia by Fiesta Americana Mazatlan allow pets to stay for free?

No, pets and service animals aren't allowed at Sunvivia by Fiesta Americana Mazatlan.

Does Sunvivia by Fiesta Americana Mazatlan have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Sunvivia by Fiesta Americana Mazatlan?

The closest major airport to Sunvivia by Fiesta Americana Mazatlan is General Rafael Buelna Intl. Airport (MZT), which is 22.1 mi away (32 minutes by car).

Can I book a room with a balcony at Sunvivia by Fiesta Americana Mazatlan?

Yes, every guestroom at Sunvivia by Fiesta Americana Mazatlan comes with a balcony with some featuring ocean or garden views.

Does Sunvivia by Fiesta Americana Mazatlan offer wedding services?

There are wedding services available at Sunvivia by Fiesta Americana Mazatlan if that's in your vacation plans.

Sunvivia by Fiesta Americana Mazatlan Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 497 out of 1002 reviews
Rating 8 - Good. 255 out of 1002 reviews
Rating 6 - Okay. 129 out of 1002 reviews
Rating 4 - Poor. 63 out of 1002 reviews
Rating 2 - Terrible. 58 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

AMY M

Stayed 7 nights in Dec 2025

4/10 Poor

Julie

Traveled with group
Disliked: Cleanliness, amenities
The hotel has been recently bought by a new owner- lots of noise, dirt and construction going on- while that means improvements and upgrades it was very poorly handled. 40% occupancy could have allowed them to stage the construction and given us -n the guests much better experience. We had cockroaches in our room/ have been to Mazatlan 17 times- a first and were lied to by a staff member about our ability to take an Uber to the airport- shame on you. I will not be staying there again
Stayed 11 nights in Nov 2025

2/10 Terrible

BERT

Stayed 8 nights in Oct 2025

2/10 Terrible

Esilda Maribel

Stayed 1 night in Nov 2025

6/10 Okay

Daniel, ATGLEN

Stayed 1 night in Oct 2025

8/10 Good

Raquel, ATGLEN

Traveled with family
Liked: Cleanliness, amenities
Part of our party was disturbed by construction noise and certain areas of hotel were unavailable due to construction. Also, the restaurant defaulted the credit card charges to dollars rather than pesos (and charged a 5% conversion fee)
Stayed 4 nights in Oct 2025

10/10 Excellent

jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely stay again.
Stayed 3 nights in Oct 2025

8/10 Good

Angel

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Ruth

Stayed 4 nights in Sep 2025

10/10 Excellent

NESTOR

Traveled with family and small children
Liked: Amenities
Great ocean view
Stayed 2 nights in Sep 2025

10/10 Excellent

Rafaela

Stayed 2 nights in Aug 2025

6/10 Okay

Grace

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
I want to give it a 10-10 but our curtains had holes the main bed room door had a hole as well out of our 7 day stay they came to fumigate our room like what who does this on guest. There was no do not disturb sign so there was a knock every day
Stayed 7 nights in Aug 2025

10/10 Excellent

Ricardo

Stayed 3 nights in Aug 2025

4/10 Poor

julio

Disliked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

KARINA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the views from our balcony and the mini apartment suite worked perfect for 4 girls
Stayed 4 nights in Aug 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
S
Stayed 5 nights in Jul 2025

10/10 Excellent

emmanuel

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness
Stayed 2 nights in Jul 2025

4/10 Poor

Lourdes

Costumer service is bad the check in was smooth but lady at front desk very rude they are not polite
Stayed 4 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Jul 2025

10/10 Excellent

BRENDA

Traveled with partner
Liked: Cleanliness, amenities
The inn mazatlan! Both my husband and I had a great experience. The luxury ocean front view room was clean/spacious/comfortable with an amazing view! Their pool area is amazing you are only steps away from the beach. What really stood out was the staff Everyone I interacted with from valet, front desk to housekeeping — was friendly, professional, and helpful. Our pool waiter Luis is amazing he truly offers great customer service and he really made us feel welcomed. The location is conveniently located in the zona dorada area which has many restaurants, shops. It’s about a 15minute walk to letras de mazatlan if that’s helpful to anyone. There’s tons of vendors literally steps away from the pool Overall, I’d definitely recommend THE INN to anyone looking for a modern friendly staff personnel that will make your stay a pleasure able one I’ll gladly return on my next visit! Thank you again to all the staff at THE INN
Stayed 2 nights in Jul 2025

2/10 Terrible

Melanie V

This was hands down one of the worst hotel experiences we’ve ever had. We booked a family suite at The Inn at Mazatlán for our vacation with our two kids, my husband, and my mom, expecting something comfortable and family-friendly. Instead, we were hit with a nightmare. The first room we were given was full of mosquitoes, literally flying around and biting us. The room also had a terrible moldy/musty smell that made it hard to breathe. We complained immediately, and while the staff wasn’t rude, they didn’t do much to fix the situation. They moved us to a second-floor room, but it was just as bad, same awful smell, and still had bugs. To make matters worse, the toilet in that room was clogged. I asked to be moved again and was shown multiple other rooms — all of them had the same terrible odor. Clearly, this is a major issue with their HVAC system, and the entire hotel feels like it’s overdue for a deep cleaning. The front desk kept telling me the only thing they could offer was “the same room on a different floor.” It was obvious that this is just how the whole hotel is- not clean, not comfortable, and definitely not what we paid for. We couldn’t relax at all, and I wouldn’t stay here again even if it were free. Don’t be fooled by the pictures online. This place needs serious maintenance and accountability. I rarely write reviews, but travelers deserve to know the truth.
Stayed 5 nights in Jul 2025

8/10 Good

ALBERT

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Every thing it was good
Stayed 3 nights in Jun 2025

6/10 Okay

Maria

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bed sheets smelled bad. Bathroom was dirty. Doors didn’t close properly.
Stayed 1 night in Jun 2025

10/10 Excellent

Fabiola

Stayed 1 night in Jun 2025

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