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The Inn At Mazatlan

3.5 star property
Beachfront hotel with full-service spa

Choose dates to view prices

Photo gallery for The Inn At Mazatlan

Deluxe Room | Terrace/patio
Lobby
2 outdoor pools, pool umbrellas, sun loungers
1 bedroom, in-room safe, blackout drapes, iron/ironing board
Couples treatment rooms, sauna, body treatments, mud baths, aromatherapy

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Hot Tub
  • Bar
  • Breakfast available

Explore the area

View in a map
Avenida Camaron Sabalo 6291, Zona Dorada, Mazatlán, SIN, 82110
  • Place, El Cid Country Club Golf Course
    ‪16 min walk‬
  • Place, Cerritos Beach
    ‪5 min drive‬
  • Place, Mazatlán Aquarium
    ‪7 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Room

8.8 out of 10
Excellent
(26 reviews)
  • 388 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Partial Ocean View

Junior Suite, Partial Ocean View | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Partial Ocean View

8.4 out of 10
Very good
(15 reviews)
  • 667 sq ft
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View

9.0 out of 10
Wonderful
(8 reviews)
  • 603 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, City View

Junior Suite, City View | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Junior Suite, City View

8.8 out of 10
Excellent
(3 reviews)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Studio Suite, Oceanfront

Junior Studio Suite, Oceanfront | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Junior Studio Suite, Oceanfront

8.4 out of 10
Very good
(22 reviews)
  • 667 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Oceanfront

8.8 out of 10
Excellent
(23 reviews)
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Luxury Suite, Ocean View

Luxury Suite, Ocean View | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Luxury Suite, Ocean View

8.4 out of 10
Very good
(17 reviews)
  • 635 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite Junior with Street View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Suite Junior with Street View

  • 430 sq ft
  • Sleeps 4

View all photos for Suite Junior with Partial Sea View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Suite Junior with Partial Sea View

  • 430 sq ft
  • Partial sea view
  • Sleeps 4

View all photos for Suite Junior with Side Sea View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Suite Junior with Side Sea View

  • 430 sq ft
  • Partial sea view
  • Sleeps 4

View all photos for Quadruple Suite Luxury with Sea View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Quadruple Suite Luxury with Sea View

8.0 out of 10
Very good
(1 review)
  • 430 sq ft
  • Sea view
  • Sleeps 6

View all photos for Double Room Standard with Partial Sea View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Double Room Standard with Partial Sea View

  • 430 sq ft
  • Partial sea view
  • Sleeps 4

View all photos for Suite Junior with Sea View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Suite Junior with Sea View

  • 807 sq ft
  • Sea view
  • Sleeps 4

View all photos for Quadruple Suite Classic with Sea View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Quadruple Suite Classic with Sea View

10.0 out of 10
Exceptional
(1 review)
  • 861 sq ft
  • Sea view
  • Sleeps 6

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About the neighborhood

Mazatlán

Located in Zona Dorada, The Inn At Mazatlan is a leisurely stroll from sights such as Playa Brujas and Punta Camaron Beach. This 177-room, 3.5-star hotel has 2 outdoor pools along with a full-service spa and a restaurant.

What's nearby

  • Punta Camaron Beach - 10 min walk - 0.6 miles
  • El Cid Country Club Golf Course - 16 min walk - 0.9 miles
  • The Mazatlan Malecón - 2 min drive - 1.2 miles
  • Cerritos Beach - 5 min drive - 2.2 miles
  • Mazatlán Aquarium - 7 min drive - 2.9 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 34 min drive

Restaurants

  • ‪La Concha Restaurant - ‬6 min walk
  • ‪Rico's Café Zona Dorada - ‬1 min walk
  • ‪Villa Italia - ‬1 min walk
  • ‪Mariscos Beto - ‬1 min walk
  • ‪señor frogs - ‬4 min walk

About this property

The Inn At Mazatlan

Beachfront hotel with full-service spa
At The Inn At Mazatlan, guests have access to a full-service spa, 2 outdoor pools, and 5 hot tubs. Free valet parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this beach hotel include free WiFi in public areas, coffee/tea in a common area, and a terrace.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include kitchens, balconies, and microwaves.
2 outdoor swimming pools and 5 hot tubs are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Paradise Spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath and a sauna.

The spa is open select days. Children under 15 years old are not allowed in the spa without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Self parking on site (MXN 50 per day)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:30 AM to noon for a fee: MXN 337 to 455 for adults and MXN 169 to 225 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Papagayo Restaurant

Things to do

  • 2 outdoor pools
  • 5 hot tubs
  • Full-service spa
  • Shopping
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • In-room babysitting (surcharge)
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 16 floors
  • 4 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Espresso maker
  • Kitchen
  • Limited room service
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately MXN 337 to 455 for adults, and MXN 169 to 225 for children
  • Self parking fee: MXN 50 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-11:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Inn Mazatlan
Mazatlan Inn
The Inn At Mazatlan Hotel Mazatlan
The Inn At Mazatlan Hotel
The Inn At Mazatlan Mazatlán
The Inn At Mazatlan Hotel Mazatlán

Frequently asked questions

Is a free cancellation option available at The Inn At Mazatlan?

The Inn At Mazatlan offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What's there to see close to The Inn At Mazatlan?

This hotel is situated in Zona Dorada within a short 18-minute walk of El Cid Country Club Golf Course and also 5 minutes on foot from Playa Brujas. You'll also find The Mazatlan Malecón and Mazatlán Aquarium within a short drive.

Is parking available on site at The Inn At Mazatlan?

Yes, valet parking is offered for free at the hotel. Self parking is available for MXN 50 per day.

Is a spa located at The Inn At Mazatlan?

Paradise Spa is the hotel's spa and services include body wraps, mud baths, aromatherapy, and mani/pedis. The spa is not open daily but only on select days.

Does The Inn At Mazatlan have a casino on the premises?

No, The Inn At Mazatlan doesn't have a casino.

Is there an indoor pool at The Inn At Mazatlan?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools and 5 hot tubs.

What do couples enjoy most about The Inn At Mazatlan?

This beachfront hotel offers plenty of amenities for couples including 2 outdoor pools, a bar, and a beachfront restaurant.

Are there hot tubs at The Inn At Mazatlan?

Yes, this hotel has 5 spa tubs.

Does The Inn At Mazatlan feature a restaurant that includes a breakfast menu?

Yes, The Inn At Mazatlan serves a full breakfast for a surcharge each morning at Papagayo Restaurant.

Does The Inn At Mazatlan allow pets to stay for free?

No, pets and service animals aren't allowed at The Inn At Mazatlan.

Does The Inn At Mazatlan have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from The Inn At Mazatlan?

The closest major airport to The Inn At Mazatlan is General Rafael Buelna Intl. Airport (MZT), which is 16.6 mi away (34 minutes by car).

Are there rooms with balconies that I can book at The Inn At Mazatlan?

Yes, every guestroom at The Inn At Mazatlan comes with a balcony with some featuring ocean or garden views.

Does The Inn At Mazatlan offer wedding services?

There are wedding services available at The Inn At Mazatlan if that's in your vacation plans.

The Inn At Mazatlan Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 487 out of 1003 reviews
Rating 8 - Good. 262 out of 1003 reviews
Rating 6 - Okay. 130 out of 1003 reviews
Rating 4 - Poor. 67 out of 1003 reviews
Rating 2 - Terrible. 57 out of 1003 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness
Stayed 2 nights in Jul 2025

4/10 Poor

Lourdes

Costumer service is bad the check in was smooth but lady at front desk very rude they are not polite
Stayed 4 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Jul 2025

10/10 Excellent

BRENDA

Traveled with partner
Liked: Cleanliness, amenities
The inn mazatlan! Both my husband and I had a great experience. The luxury ocean front view room was clean/spacious/comfortable with an amazing view! Their pool area is amazing you are only steps away from the beach. What really stood out was the staff Everyone I interacted with from valet, front desk to housekeeping — was friendly, professional, and helpful. Our pool waiter Luis is amazing he truly offers great customer service and he really made us feel welcomed. The location is conveniently located in the zona dorada area which has many restaurants, shops. It’s about a 15minute walk to letras de mazatlan if that’s helpful to anyone. There’s tons of vendors literally steps away from the pool Overall, I’d definitely recommend THE INN to anyone looking for a modern friendly staff personnel that will make your stay a pleasure able one I’ll gladly return on my next visit! Thank you again to all the staff at THE INN
Stayed 2 nights in Jul 2025

2/10 Terrible

Melanie V

This was hands down one of the worst hotel experiences we’ve ever had. We booked a family suite at The Inn at Mazatlán for our vacation with our two kids, my husband, and my mom, expecting something comfortable and family-friendly. Instead, we were hit with a nightmare. The first room we were given was full of mosquitoes, literally flying around and biting us. The room also had a terrible moldy/musty smell that made it hard to breathe. We complained immediately, and while the staff wasn’t rude, they didn’t do much to fix the situation. They moved us to a second-floor room, but it was just as bad, same awful smell, and still had bugs. To make matters worse, the toilet in that room was clogged. I asked to be moved again and was shown multiple other rooms — all of them had the same terrible odor. Clearly, this is a major issue with their HVAC system, and the entire hotel feels like it’s overdue for a deep cleaning. The front desk kept telling me the only thing they could offer was “the same room on a different floor.” It was obvious that this is just how the whole hotel is- not clean, not comfortable, and definitely not what we paid for. We couldn’t relax at all, and I wouldn’t stay here again even if it were free. Don’t be fooled by the pictures online. This place needs serious maintenance and accountability. I rarely write reviews, but travelers deserve to know the truth.
Stayed 5 nights in Jul 2025

8/10 Good

ALBERT

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Every thing it was good
Stayed 3 nights in Jun 2025

6/10 Okay

Maria

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bed sheets smelled bad. Bathroom was dirty. Doors didn’t close properly.
Stayed 1 night in Jun 2025

10/10 Excellent

Fabiola

Stayed 1 night in Jun 2025

10/10 Excellent

Francisco

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms
Stayed 7 nights in Jun 2025

4/10 Poor

Griselda

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
They charge you 1 thousand pesos for each additional person that stays in the room and also 50 pesos per day to park your car half a block away from the hotel and is not mention when you reserve online if you loose any cards parking or door car you will be charged I would gladly pay but is not mentioned
Stayed 2 nights in Jun 2025

8/10 Good

BEN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We Love coming to the Inn, this was our second time there, and we're glad we came back, the staff are very friendly and helpful.
Stayed 3 nights in Jun 2025

8/10 Good

Federico Ernesto

Stayed 4 nights in Jun 2025

10/10 Excellent

Omar Raul

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Na
Stayed 4 nights in Jun 2025

10/10 Excellent

Cesar

Traveled with partner
Liked: Cleanliness, property conditions & facilities
When I made my reservation I reserved Ocean Front view, I did not get the the room I reserved I had ocean view to the pool not Front view, I asked the front desk and the person said I should’ve reserved the Inca building that’s not offered on the room listed on Expedia room also had access to the Main Street was very loud, the hotel is in a real nice spot walking distance to a lot of restaurants and coffee shops other than than we had a great time.
This was not what I reserved, there was another building ocean front.
Stayed 7 nights in May 2025

10/10 Excellent

TRIACY

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay.
Stayed 7 nights in May 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An older hotel and certainly dated, but clean, great service, location
Stayed 10 nights in May 2025

10/10 Excellent

Rafaela

Stayed 1 night in May 2025

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Erika

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. We felt very safe. The food was very good. resort is in front of a Starbucks, Rico’s cafe and Oxxo. The resort was always clean. Security sits out all night to make sure no one walks onto property. Beautiful views! Inexpensive laundry service-you drop off your clothes in the morning before 11 and they have it ready around 5pm.
Stayed 6 nights in May 2025

10/10 Excellent

Lizbeth

Stayed 2 nights in May 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities

The Inn at Mazatlan hotel

Clean hotel, good service, big rooms but City view rooms are expose to the main street vehicles with high volume music playing.
Stayed 2 nights in Apr 2025

10/10 Excellent

patricia elena salazar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant
Stayed 3 nights in Apr 2025

10/10 Excellent

jesus

Stayed 2 nights in Apr 2025

4/10 Poor

Celeste

Traveled with family and small children, Traveled with group
Liked: Property conditions & facilities
Disliked: Staff & service
Está muy lindo el lugar pero el personal deja mucho que desear
Stayed 3 nights in Apr 2025

8/10 Good

jerry bill

Liked: Cleanliness, staff & service
Stayed 21 nights in Mar 2025

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