Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive

4.5 star property
Luxury property on the beach, with outdoor pool

Choose dates to view prices

Photo gallery for Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive

Private pool
4 bars/lounges, swim-up bar, poolside bar
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Lobby
Fridge, microwave, oven, stovetop

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Bar
  • Hot Tub
  • Housekeeping
  • All inclusive

Explore the area

Map
Avenida Ernesto Coppel Campan S/N, Mazatlán, SIN, 82110
  • The Mazatlan Malecón
    ‪19 min drive‬
  • Plaza Machado
    ‪21 min drive‬
  • Olas Altas Beach
    ‪22 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪12 min drive‬

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Room options

Villa, 3 Bedrooms

  • 1800 sq ft
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Double Beds

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About the neighborhood

Mazatlán

Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive places you 8.9 mi (14.3 km) from The Mazatlan Malecón. This 7-room, 4.5-star property has private in-room pools along with a full-service spa and an outdoor pool.

What's nearby

  • The Mazatlan Malecón - 19 min drive - 10.0 miles
  • Mazatlán Aquarium - 20 min drive - 9.3 miles
  • Plaza Machado - 21 min drive - 10.5 miles
  • Olas Altas Beach - 22 min drive - 10.8 miles
  • Estrella de Mar Golf Course - 28 min drive - 13.1 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 11 min drive

Restaurants

  • ‪Cafe Punta del Cielo Aeropuerto MZT - ‬11 min drive
  • ‪Starbucks - ‬13 min drive
  • ‪Taqueria Ontiveros - ‬11 min drive
  • ‪Lety's Isla de la Piedra - ‬48 min drive
  • ‪Restaurant Casa Cardon - ‬48 min drive

About this property

Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive

Luxury property on the beach, with outdoor pool
Guests of Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive enjoy a full-service spa, an outdoor pool, and a gym. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours). Front-desk staff can answer questions 24/7, and assist with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this all-inclusive property include a sauna, outdoor tennis courts, and free WiFi in public areas.
Plasma TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Private pools, outdoor private hot tubs, and kitchens are also available.
An outdoor pool and a hot tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.
Armonia Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna
  • Shopping

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Dining table
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Private pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 floor
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Pay movies
  • Plasma TV with premium cable channels
  • Private pool

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests will receive an email from the property 2 weeks prior to arrival with online check-in information.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and a security system.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • Free WiFi in public areas has a 4-device limit.

Property is also known as

Emerald Estates Hotel
Emerald Estates Hotel Mazatlan
Emerald Estates Mazatlan
Emerald Estates All Inclusive Mazatlan
Pueblo Bonito Emerald Luxury Villas All Inclusive Mazatlan
Pueblo Bonito Emerald Luxury Villas All Inclusive
Pueblo Bonito Emerald Luxury Villas Spa All Inclusive

Frequently asked questions

Are free cancellation options available at Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive?

Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to see near Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive?

This property is located in Mazatlán, close to Plaza Machado, Estrella de Mar Golf Course, and Mazatlan Golf Club. You'll also find Jose Maria Pino Suarez Municipal Market and Immaculate Conception Cathedral nearby.

Is parking available on site at Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property.

Is a spa located at Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive?

Armonia Spa is the property's spa and services include deep-tissue massages, hot stone massages, Ayurvedic treatments, and aromatherapy.

Does Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive include a casino at the property?

No, Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive doesn't have a casino.

Is there an indoor pool at Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive?

No, this property doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What amenities will couples enjoy at Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive?

This beachfront all-inclusive property offers many amenities for couples, including a private pool as well as an outdoor pool and a poolside bar.

Are there hot tubs at Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive?

Yes, this all-inclusive property features private outdoor spa tubs in all guestrooms.

Does Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive have a restaurant with a breakfast menu?

No, Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive doesn't have a restaurant that serves breakfast.

Does Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive.

Are there connecting rooms at Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

What is the closest airport to Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive?

The closest major airport to Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive is General Rafael Buelna Intl. Airport (MZT), which is 5.7 mi away (11 minutes by car).

Are there rooms with balconies that I can book at Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive?

No, there aren't any guestrooms with balconies at Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive.

Does Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive host weddings?

There are wedding services available at Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive if that's in your vacation plans.

Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 24 out of 39 reviews
Rating 8 - Good. 7 out of 39 reviews
Rating 6 - Okay. 5 out of 39 reviews
Rating 4 - Poor. 1 out of 39 reviews
Rating 2 - Terrible. 2 out of 39 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was wonderful
Stayed 3 nights in May 2024

8/10 Good

Kirsten

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booking: I went through Expedia to book my package and vacation, which was 6 days at the Emerald Estates Luxury Villas, part of the Pueblo Bonito Resorts properties, all-inclusive package. The booking was easy, straightforward, and left little to vague interpretation or fine print nonsense. The package was stated as an all inclusive package with access to the other resort property that was more activities-based and featured more restaurants to choose from. These restaurants claim to be part of the all-inclusive package but beware of some items on the menu that will be out of pocket. Those are not itemized or disclosed in their entirety in its listing, booking, or disclosures, that I saw. The airlines were included in the package, which was outstanding. However, please note that you will need to choose from the package flights available. Ours were two connections to Mazatlan, and three coming back, it was rough. Alternative flights would have cost us 500 dollars more per person. The property: Wow!! that's all I have to say. Exactly as advertised. We saw a three bedroom four bath, private pool and hottub, on the property, and part of the all-inclusive package. All in 5,400 dollars for the week (property, flights, all-inclusive), even with the final charges (as I'll detail later) we didn't bust our budget of 6,000 dollars US. There is a 4 dollar room service charge every time they go out. We mostly got room service and averaged about three times a day resulting in about 60 doll
Stayed 5 nights in Mar 2024

6/10 Okay

Koni

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Outside & inside and the service did not match. Outside is total OMG, one of the best I have ever stayed anywhere in the world. Inside is outdated and BWS linens were no more than 3 Stars. Furnitures need to be replaced & the floors need to be refurbished. Services need to be much improved and the training of the staff is much needed. There are only two restaurants to serve close to 500 guest rooms and the menus are the same everyday. But, we are so enchanted by the grounds surround the hotel and the many varieties of palm trees and other plans are so beautiful and bountiful. The waterfalls and koi bonds and flamingo and exotic birds added on top of the lushes landscapes. The sunset took our breath away also. Last comment is that put your valuables in the safe.
Stayed 1 night in Mar 2024

6/10 Okay

Koni

Traveled with partner
Liked: Cleanliness
The greens & the ground of the property was superb. Beautiful and lushes. The room is Ok but very old with chilled tiles and the furnitures are very outdated. Staff are OK but not 5 Star quality. Some are great and others didn’t quite understood the high class hospitality service. Very strict in their rules and not quite understood the customer’s needs. However, Jesus, the driver was fantastic!
Stayed 2 nights in Feb 2024

8/10 Good

Koni

Traveled with partner
Liked: Cleanliness, staff & service
The ground is magestic, one of the best in the world but the rooms are outdated and the furnitures are old.
Stayed 3 nights in Feb 2024

10/10 Excellent

HILDA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing
Stayed 4 nights in Aug 2023

10/10 Excellent

Anna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I love the cleanliness of this whole beautiful resort, it felt very luxurious and the villas were absolutely gorgeous

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have more varieties of food choices and more beach chairs!!
Stayed 5 nights in Jun 2022

4/10 Poor

Anthony

Business traveler, Traveled with partner
Disliked: Property conditions & facilities
would not utilize the villas have not be update in years, property and furniture show it.
Stayed 3 nights in May 2022

8/10 Good

SELENE L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

8/10 Good

Nicole, Ontario Canada

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service. Great food. Just not much to do on site. No entertainment besides a couple of nights of live music at Kelly’s bar. No night club/dancing. No on site water activities. No basketball courts. We did make use of the volleyball and tennis courts however more options for teenagers would have been nice. Also only 2 options for restaurants (buffet or the bistro which is sit down menu ) you can order from the pool side as well though which was nice for lunches. We stayed in a villa which was beautiful and very nice to have our own pool. Overall it is a beautiful resort with amazing staff. I would highly recommend for more of a relaxation vacation just not a great option for those that like to keep busy (with teenagers) unless you plan to go to town a few times.
Stayed 6 nights in Dec 2019

2/10 Terrible

Marcela

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing. Staff was very helpful. The city of Mazatlán was overall a very entertaining and fun city.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2018

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Emerald Estates nice stay with caveat

Big resort with beautiful pools to choose from and nice grounds. Villas were very spacious and super clean. Tennis courts in good conditions and with a pro on site. Restaurants were crowded. Watch out for the water and food with fresh water. We both went home with Montezuma's Revenge.

10/10 Excellent

CAROL ADRIANA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Alfredo

Stayed 1 night in Dec 2024

10/10 Excellent

Juan Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

10/10 Excellent

Ykeya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

CAROL ADRIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Tranquilo ya sea familiar o plan adultos
Stayed 2 nights in Jun 2024

10/10 Excellent

Laura Cristina Lopez, Chihuahua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Hector

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Limpieza excelente y atencion
Stayed 3 nights in May 2024

6/10 Okay

Jorge

Liked: Staff & service, property conditions & facilities
No hubo dos dias agua en un Villa donde estábamos 10 personas
Stayed 3 nights in Jan 2024