Skip to main content
Beginning of main content

Recent guest reviews

terrible servicio uncleaned very werird, except with friendly.

Good location. The staff is very nice and very friendly.

Catch the virus aqui. I counted at time over one hundred people in the pool area. Non friendly hotel. Low price for a reason.

Good location, nice hotel, and affordable. Would stay again

great food, owners have invested in improved pool etc. check in at 3 with no expceptions - and expect a wrist band - its a mexican thing;;;;;go with the flow gringos!

Like the location. Check in was too slow. Room was ok.

Great bar, and pool tables. Very centric area. Pool and jacuzzi are very nice as well.

The bathroom needs to be update. It needs a vapor extractor . The grout on the tile is low making the tile real sharp, be careful not to cut your self taking a shower is also dirty. My toilet tank leaked two nights there was water all over the floor.

The room lacked in being clean. There was soda splash on the wall that had not been touched. I cleaned all counters in this junior suite with kitchenette with lysol and after cleaning the towels where brown. Hotel rules very strict. Misleading promotions on beers at the pool area. Very noisy road / Malecon. Beds where clean and very confortable. The price is awesome. The parking is safe and secure. Fast and easy to check in and out. I had no issues with the employees however it seems the hotel has some strict rules; I did not feel at home.

Nice hotel staff but wasn’t able to use pool area with bar as it was reserved for private party

Room looked nothing like the one in the images not very clean. Service was good bed was ok but not what I expected from what i read on ther description for them

Great staff, local to everything. Pictures was not exactly close to beach. Pool faces back towards Laguna, no hot tub. Nice pool. Room suite had no coffee maker, microwave, blow drier, etc but did fridge and stove(no pots to heat water).

Area is really dirty, poop by the beach in front of the hotel. Hotel really dirty

I love to see the sunset from my room...what i didnt lke was that they dont have iron on every room you have to wait forever for an iron

The staff doesn't speak English. The hotel was dirty and infested with ants. The General Manager said the ants are a seasonal thing around the Spring time and there is nothing he could about it. The couch was dirty and the room smelled like mold.

Av Del Mar 1111 Mazatlan SIN

Hotel highlights

  • Close to Mazatlan Aquarium and Playa Norte
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Don Pelayo Pacific Beach places you within a mile (2 km) of popular attractions like Mazatlan Aquarium and Playa Norte. This 3.5-star hotel has 165 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with cooked-to-order breakfast, available for a fee from 7 AM to 11 AM.


Rooms

All 165 air-conditioned rooms provide safes and phones. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Free toiletries are also included.


Property features

Guests of Don Pelayo Pacific Beach have access to an outdoor pool, a children's pool, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for MXN 480 per person roundtrip. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this family-friendly hotel include a conference center, a business center, and free newspapers.

Room options

Junior Suite, Kitchenette, Ocean View

2 Double Beds and 1 Double Sofa Bed | Sleeps 6

Junior Suite, Ocean View

2 Double Beds and 1 Double Sofa Bed | Sleeps 6

Standard Room, Lagoon View

2 Double Beds | Sleeps 4

Standard Room, Ocean View

2 Double Beds | Sleeps 4

Guest reviews for Don Pelayo Pacific Beach

Everyone (14) Couples (1) Family (4)
2
Business Business

terrible servicio uncleaned very werird, except with friendly.

By , from Mazatlan- Usa NOrth Holltwood on Dec 29, 2020

Review comment responded on Dec 31, 2020

Hello Ruben, thank you so muchs for staying at the don pelayo hotel, we feel sorry for not acomplish your total satisfaction with our service, will inform to our personnel in charge to fix the situation right away. Have a wonderfull, healthy and blessed New Year 2021.

4
Partner Couples

Good location. The staff is very nice and very friendly.

By on Dec 9, 2020

Review comment responded on Dec 10, 2020

Thank you so much for your rating and opinion, thats motivate us to achieve the total satisfaction of our guests and associates. thank you for booking at Orbitz, hope you gave us the opportunity of serving you again at this your hotel. Have a Happy warm and healthy december.

1
Everyone

Catch the virus aqui. I counted at time over one hundred people in the pool area. Non friendly hotel. Low price for a reason.

By on Aug 31, 2020

4
Everyone

Good location, nice hotel, and affordable. Would stay again

By , from Phoenix AZ on Aug 1, 2020

Review comment responded on Aug 3, 2020

Hola Dylan, buenas tardes, en verdad muchas gracias por parte de todo nuestro personal del hotel y del propio destino de Mazatlán, por su estadía en el puerto y por darnos la oportunidad de servirle en esta su casa de don pelayo pacific beach, nos complace saber que sus expectativas fueron cumplidas y si nos faltó algo, nos permite ver en que podemos mejorar. Gracias. bendecida semana.

5
Everyone

great food, owners have invested in improved pool etc. check in at 3 with no expceptions - and expect a wrist band - its a mexican thing;;;;;go with the flow gringos!

By , from ranch of summer on Mar 12, 2020

Review comment responded on Mar 18, 2020

We appreciate the opportunity and the confidence that you gave us to stay with us and also your high score of 10 out of 10, we hope to continue counting on future stays from you and provide you with a service of total satisfaction of lodging ... Kind regards.

3
Family

Like the location. Check in was too slow. Room was ok.

By on Feb 26, 2020

Review comment responded on Mar 18, 2020

We appreciate the opportunity and the confidence that you gave us to stay with us and also your high score of 3 out of 5, we hope to continue counting on future stays from you and provide you with a service of total satisfaction of lodging ... Kind regards.

3
Everyone

By on Nov 23, 2019

Review comment responded on Nov 25, 2019

Agradecemos su participación otorgándonos 3 punto sobre 5, nos gustaría conocer el motivo por el cual su calificación fue baja, ya que esto nos ayuda a mejorar en nuestro servicio y calidad, así mismo poder superar sus expectativas de viaje en su próxima visita. Atentamente: Gerencia General Lic. Fernando Mujica.

4
Family Friends

Great bar, and pool tables. Very centric area. Pool and jacuzzi are very nice as well.

By on Oct 15, 2019

Review comment responded on Oct 18, 2019

We appreciate the opportunity and the confidence that you gave us to stay with us and also your excellent comment, we hope to continue counting on next stays on your part and provide a service of total satisfaction of lodging ... Best regards.

4
Everyone

By on Aug 31, 2019

Review comment responded on Sep 5, 2019

Agradecemos infinitamente la oportunidad que nos brindó al hospedarse en nuestro hotel y agradecemos su participación y la puntuación que nos brinda 4 de 5 puntos, los cuales seguiremos trabajando para que su puntuación llegue a ser la mas alta, superando sus expectativas de hospedaje ofreciéndole el mejor servicio! Saludos cordiales.

1
Everyone

By on Jul 13, 2019

Review comment responded on Jul 15, 2019

Agradecemos su participación otorgándonos 1 punto sobre 5, nos gustaría conocer el motivo por el cual su calificación fue baja, ya que esto nos ayuda a mejorar en nuestro servicio y calidad, así mismo poder superar sus expectativas de viaje en su próxima visita. Atentamente: Gerencia General Lic. Fernando Mujica.

url importing http://www.orbitz.com/Mazatlan-Hotels-Don-Pelayo-Pacific-Beach.h28010-p2.Hotel-Reviews
There was an error importing /Mazatlan-Hotels-Don-Pelayo-Pacific-Beach.h28010-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Mazatlan-Hotels-Don-Pelayo-Pacific-Beach.h28010-p2.Hotel-Reviews