Skip to main content
Beginning of main content

Don Pelayo Pacific Beach

3.5 out of 5.0

Recent guest reviews

The bathroom needs to be update. It needs a vapor extractor . The grout on the tile is low making the tile real sharp, be careful not to cut your self taking a shower is also dirty. My toilet tank leaked two nights there was water all over the floor.

The room lacked in being clean. There was soda splash on the wall that had not been touched. I cleaned all counters in this junior suite with kitchenette with lysol and after cleaning the towels where brown. Hotel rules very strict. Misleading promotions on beers at the pool area. Very noisy road / Malecon. Beds where clean and very confortable. The price is awesome. The parking is safe and secure. Fast and easy to check in and out. I had no issues with the employees however it seems the hotel has some strict rules; I did not feel at home.

Nice hotel staff but wasn’t able to use pool area with bar as it was reserved for private party

Room looked nothing like the one in the images not very clean. Service was good bed was ok but not what I expected from what i read on ther description for them

Great staff, local to everything. Pictures was not exactly close to beach. Pool faces back towards Laguna, no hot tub. Nice pool. Room suite had no coffee maker, microwave, blow drier, etc but did fridge and stove(no pots to heat water).

Area is really dirty, poop by the beach in front of the hotel. Hotel really dirty

I love to see the sunset from my room...what i didnt lke was that they dont have iron on every room you have to wait forever for an iron

The staff doesn't speak English. The hotel was dirty and infested with ants. The General Manager said the ants are a seasonal thing around the Spring time and there is nothing he could about it. The couch was dirty and the room smelled like mold.

Av Del Mar 1111 Mazatlan SIN

Hotel highlights

  • Close to Playa Norte and Mazatlan Aquarium
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Don Pelayo Pacific Beach places you within a mile (2 km) of popular attractions like Playa Norte and Mazatlan Aquarium. This 3.5-star hotel welcomes guests with 165 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.


Dining

This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. Cooked-to-order breakfast is offered for a fee each morning from 7 AM to 11 AM.


Rooms

Guests can expect to find free WiFi and 32-inch a flat-screen TV with cable channels. Other standard amenities include a safe, a phone, and free toiletries.


Property features

At Don Pelayo Pacific Beach, guests enjoy an outdoor pool, a children's pool, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for MXN 480 per person roundtrip. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this family-friendly hotel include a conference center, a business center, and free newspapers.

Room options

Standard Room, Ocean View

Full 2 | Sleeps 4

Junior Suite, Kitchenette, Ocean View

Full 2 | Sleeps 6

Junior Suite, Ocean View

Full 2 | Sleeps 6

Guest reviews for Don Pelayo Pacific Beach

Everyone (10) Family (2)
4
Everyone

By on Aug 31, 2019

Review comment responded on Sep 5, 2019

Agradecemos infinitamente la oportunidad que nos brindó al hospedarse en nuestro hotel y agradecemos su participación y la puntuación que nos brinda 4 de 5 puntos, los cuales seguiremos trabajando para que su puntuación llegue a ser la mas alta, superando sus expectativas de hospedaje ofreciéndole el mejor servicio! Saludos cordiales.

1
Everyone

By on Jul 13, 2019

Review comment responded on Jul 15, 2019

Agradecemos su participación otorgándonos 1 punto sobre 5, nos gustaría conocer el motivo por el cual su calificación fue baja, ya que esto nos ayuda a mejorar en nuestro servicio y calidad, así mismo poder superar sus expectativas de viaje en su próxima visita. Atentamente: Gerencia General Lic. Fernando Mujica.

3
Families

The bathroom needs to be update. It needs a vapor extractor . The grout on the tile is low making the tile real sharp, be careful not to cut your self taking a shower is also dirty. My toilet tank leaked two nights there was water all over the floor.

By , from San Jose, California on Apr 13, 2019

Review comment responded on May 3, 2019

Appreciable: we appreciate the score you give us and especially your comment, which helps us to strengthen and improve in our areas of opportunity and in turn to continue working to offer a quality service and excellence, we would like to know in which room you stayed and had those problems to work on it, hoping to give us again the opportunity to stay with us and corroborate for you. same, that your comments helped to improve our service. Excellent day.

3
Families

The room lacked in being clean. There was soda splash on the wall that had not been touched. I cleaned all counters in this junior suite with kitchenette with lysol and after cleaning the towels where brown. Hotel rules very strict. Misleading promotions on beers at the pool area. Very noisy road / Malecon. Beds where clean and very confortable. The price is awesome. The parking is safe and secure. Fast and easy to check in and out. I had no issues with the employees however it seems the hotel has some strict rules; I did not feel at home.

By on Apr 9, 2019

2
Everyone

By on Mar 25, 2019

Review comment responded on Apr 30, 2019

Agradecemos infinitamente la oportunidad que nos brindó al hospedarse en nuestro hotel y agradecemos su participación y la puntuación que nos brinda 2 de 5 puntos, los cuales seguiremos trabajando para que su puntuación llegue a ser la mas alta, superando sus expectativas de hospedaje ofreciéndole el mejor servicio! Saludos cordiales.

4
Everyone

By on Jan 15, 2019

Review comment responded on Jan 30, 2019

Estimado cliente. Gracias por darnos tu calificación y por recomendar nuestro hotel a otros viajeros. ¡Saludos!

4
Everyone

Nice hotel staff but wasn’t able to use pool area with bar as it was reserved for private party

By on Sep 9, 2018

2
Everyone

Room looked nothing like the one in the images not very clean. Service was good bed was ok but not what I expected from what i read on ther description for them

By on Apr 16, 2018

4

great price. missing some details

Everyone

Great staff, local to everything. Pictures was not exactly close to beach. Pool faces back towards Laguna, no hot tub. Nice pool. Room suite had no coffee maker, microwave, blow drier, etc but did fridge and stove(no pots to heat water).

By on Jan 22, 2018

1

couldn’t make it for the first night but call

Everyone

Area is really dirty, poop by the beach in front of the hotel. Hotel really dirty

By , from el paso tx on Oct 17, 2017

url importing https://www.orbitz.com/Mazatlan-Hotels-Don-Pelayo-Pacific-Beach.h28010-p2.Hotel-Reviews
There was an error importing /Mazatlan-Hotels-Don-Pelayo-Pacific-Beach.h28010-p2.Hotel-Reviews, error: javax.servlet.jsp.JspException: Problem accessing the absolute URL "https://www.orbitz.com/Mazatlan-Hotels-Don-Pelayo-Pacific-Beach.h28010-p2.Hotel-Reviews". java.io.IOException: Server returned HTTP response code: 502 for URL: https://www.orbitz.com/Mazatlan-Hotels-Don-Pelayo-Pacific-Beach.h28010.Hotel-Reviews
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.