Standard Room, Lagoon View
Full 2 | Sleeps 4
$37*
Per night/room
Sep 23 - Sep 24
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Don Pelayo Pacific Beach
3.5 out of 5.0
2.7
out of 5
Average Guest Review
See all 12 reviews
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Recent guest reviews
The bathroom needs to be update. It needs a vapor extractor . The grout on the tile is low making the tile real sharp, be careful not to cut your self taking a shower is also dirty. My toilet tank leaked two nights there was water all over the floor.
The room lacked in being clean. There was soda splash on the wall that had not been touched. I cleaned all counters in this junior suite with kitchenette with lysol and after cleaning the towels where brown. Hotel rules very strict. Misleading promotions on beers at the pool area. Very noisy road / Malecon. Beds where clean and very confortable. The price is awesome. The parking is safe and secure. Fast and easy to check in and out. I had no issues with the employees however it seems the hotel has some strict rules; I did not feel at home.
Nice hotel staff but wasn’t able to use pool area with bar as it was reserved for private party
Room looked nothing like the one in the images not very clean. Service was good bed was ok but not what I expected from what i read on ther description for them
Great staff, local to everything. Pictures was not exactly close to beach. Pool faces back towards Laguna, no hot tub. Nice pool. Room suite had no coffee maker, microwave, blow drier, etc but did fridge and stove(no pots to heat water).
Area is really dirty, poop by the beach in front of the hotel. Hotel really dirty
I love to see the sunset from my room...what i didnt lke was that they dont have iron on every room you have to wait forever for an iron
The staff doesn't speak English. The hotel was dirty and infested with ants. The General Manager said the ants are a seasonal thing around the Spring time and there is nothing he could about it. The couch was dirty and the room smelled like mold.
Hotel highlights
- Close to Playa Norte and Mazatlan Aquarium
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Don Pelayo Pacific Beach places you within a mile (2 km) of popular attractions like Playa Norte and Mazatlan Aquarium. This 3.5-star hotel welcomes guests with 165 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.
Dining
This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. Cooked-to-order breakfast is offered for a fee each morning from 7 AM to 11 AM.
Rooms
Guests can expect to find free WiFi and 32-inch a flat-screen TV with cable channels. Other standard amenities include a safe, a phone, and free toiletries.
Property features
At Don Pelayo Pacific Beach, guests enjoy an outdoor pool, a children's pool, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for MXN 480 per person roundtrip. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this family-friendly hotel include a conference center, a business center, and free newspapers.
Guest reviews for Don Pelayo Pacific Beach
Everyone
Everyone
Review comment
hotel don pelayo responded on Jul 15, 2019
Agradecemos su participación otorgándonos 1 punto sobre 5, nos gustaría conocer el motivo por el cual su calificación fue baja, ya que esto nos ayuda a mejorar en nuestro servicio y calidad, así mismo poder superar sus expectativas de viaje en su próxima visita. Atentamente: Gerencia General Lic. Fernando Mujica.
Families
The bathroom needs to be update. It needs a vapor extractor . The grout on the tile is low making the tile real sharp, be careful not to cut your self taking a shower is also dirty. My toilet tank leaked two nights there was water all over the floor.
Review comment
hotel don pelayo responded on May 3, 2019
Appreciable: we appreciate the score you give us and especially your comment, which helps us to strengthen and improve in our areas of opportunity and in turn to continue working to offer a quality service and excellence, we would like to know in which room you stayed and had those problems to work on it, hoping to give us again the opportunity to stay with us and corroborate for you. same, that your comments helped to improve our service. Excellent day.
Families
The room lacked in being clean. There was soda splash on the wall that had not been touched. I cleaned all counters in this junior suite with kitchenette with lysol and after cleaning the towels where brown. Hotel rules very strict. Misleading promotions on beers at the pool area. Very noisy road / Malecon. Beds where clean and very confortable. The price is awesome. The parking is safe and secure. Fast and easy to check in and out. I had no issues with the employees however it seems the hotel has some strict rules; I did not feel at home.
Everyone
Review comment
Hotel Don Pelayo Pacific Beach responded on Apr 30, 2019
Agradecemos infinitamente la oportunidad que nos brindó al hospedarse en nuestro hotel y agradecemos su participación y la puntuación que nos brinda 2 de 5 puntos, los cuales seguiremos trabajando para que su puntuación llegue a ser la mas alta, superando sus expectativas de hospedaje ofreciéndole el mejor servicio! Saludos cordiales.
Everyone
Review comment
Don Pelayo Pacific Beach responded on Jan 30, 2019
Estimado cliente. Gracias por darnos tu calificación y por recomendar nuestro hotel a otros viajeros. ¡Saludos!
Everyone
Nice hotel staff but wasn’t able to use pool area with bar as it was reserved for private party
Everyone
Room looked nothing like the one in the images not very clean. Service was good bed was ok but not what I expected from what i read on ther description for them
great price. missing some details
Everyone
Great staff, local to everything. Pictures was not exactly close to beach. Pool faces back towards Laguna, no hot tub. Nice pool. Room suite had no coffee maker, microwave, blow drier, etc but did fridge and stove(no pots to heat water).
couldn’t make it for the first night but call
Everyone
Area is really dirty, poop by the beach in front of the hotel. Hotel really dirty
Don Pelayo Pacific Beach
Av Del Mar 1111, Mazatlan, SIN 82149Hotel Amenities
Hotel Area
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Agradecemos infinitamente la oportunidad que nos brindó al hospedarse en nuestro hotel y agradecemos su participación y la puntuación que nos brinda 4 de 5 puntos, los cuales seguiremos trabajando para que su puntuación llegue a ser la mas alta, superando sus expectativas de hospedaje ofreciéndole el mejor servicio! Saludos cordiales.