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Pianelle Resort

4.0 star property
Hotel with a rooftop terrace, steps from Sassi and the Park of the Rupestrian Churches

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Photo gallery for Pianelle Resort

Exterior
Panoramic Studio Suite | Bathroom | Shower, rainfall showerhead, designer toiletries, hair dryer
Free daily cooked-to-order breakfast
View from property
Front of property

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
Piazza S. Pietro Caveoso, Rione Pianelle, 52, Matera, MT, 75100
  • Place, Sassi and the Park of the Rupestrian Churches
    ‪1 min walk‬
  • Place, Cathedral of Matera
    ‪4 min walk‬
  • Place, Viewpoint of Matera and the Sassi
    ‪10 min walk‬

Room options

View all photos for Family Quadruple Room (Sassi Cave)

Family Quadruple Room (Sassi Cave) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Family Quadruple Room (Sassi Cave)

10.0 out of 10
Exceptional
(8 reviews)
  • 452 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Standard Double Room

10.0 out of 10
Exceptional
(17 reviews)
  • City view
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Double Room

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 452 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

About the neighborhood

Matera

Pianelle Resort places you next to Sassi and the Park of the Rupestrian Churches and within a mile (2 km) of other popular attractions like Viewpoint of Matera and the Sassi. This 4-star hotel has 17 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Sassi and the Park of the Rupestrian Churches - 1 min walk - 0.0 miles
  • Piazza San Pietro Caveoso - 1 min walk - 0.0 miles
  • Casa Grotto di Vico Solitario - 2 min walk - 0.1 miles
  • Cathedral of Matera - 4 min walk - 0.2 miles
  • Viewpoint of Matera and the Sassi - 10 min walk - 0.6 miles

Getting around

  • Matera Centrale Railway Station - 16 min walk
  • Ferrandina Scalo Matera Station - 29 min drive

Restaurants

  • ‪I Vizi degli Angeli - ‬6 min walk
  • ‪Osteria Belvedere Il Vecchio Frantoio - ‬3 min walk
  • ‪Baccanti - ‬3 min walk
  • ‪Piazza Sedile - ‬5 min walk
  • ‪L'Antica Credenza - ‬5 min walk

About this property

Pianelle Resort

Hotel with a rooftop terrace, steps from Sassi and the Park of the Rupestrian Churches
Guests of Pianelle Resort enjoy a rooftop terrace, free WiFi in public areas, and a meeting room. If you drive, self parking is EUR 20 per night, or you can take advantage of the airport shuttle (available 24 hours) for EUR 132 per room one-way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a reception hall, a convenience store, and a porter/bellhop.
Guests can expect 42-inch LED TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with Frette Italian sheets and pillow menus ensure a restful night. Minibars, coffee makers, and free long-distance calls are also available. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 20 per night)
  • Limited onsite self parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:30 AM
  • Snack bar/deli

Family friendly

  • Grocery/convenience store
  • High chair
  • In-room babysitting (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • In a national park
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Smooth flooring in room
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LED TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Computer monitor
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 25 per pet, per day
  • Dogs only
  • 1 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 50.0 per day
  • Cribs/infant beds are available for EUR 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night. This tax does not apply to children under 15 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 132 per room (one-way)
  • Covered self parking fee: EUR 20 per night
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 25.0 per day
  • Rollaway bed fee: EUR 50.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply), along with a car charging station.
Property Registration Number IT077014A102744001

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector and a security system.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • Parking has height restrictions.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Pianelle Resort Hotel
Pianelle Resort Matera
Pianelle Resort Hotel Matera

Frequently asked questions

Is free cancellation available at Pianelle Resort?

Pianelle Resort provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

What can I see within easy reach of Pianelle Resort?

This hotel is located in Matera, just steps from Sassi and the Park of the Rupestrian Churches and Piazza San Pietro Caveoso, and within a short walk of Casa Grotto di Vico Solitario. You'll also find Church of Santa Maria de Idris and Cathedral of Matera less than a mile away.

Will I be able to park at Pianelle Resort?

Yes, secured parking is offered for EUR 20 per night. Though parking is available on request, electric car charging is also available.

Does Pianelle Resort have a casino?

No, Pianelle Resort doesn't have a casino.

Is there an indoor pool at Pianelle Resort?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Pianelle Resort?

Amenities that appeal to couples at this hotel include Champagne service, a pillowtop mattress, and a minibar.

Does Pianelle Resort have a hot tub?

No, there isn't a spa tub at this hotel.

Does Pianelle Resort have a restaurant that serves breakfast?

Yes, Pianelle Resort serves free cooked-to-order breakfasts each morning from its snack bar.

Does Pianelle Resort allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Pianelle Resort for a fee of EUR 25 per pet, per day. The property also provides food and water bowls.

Does Pianelle Resort have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Can I book a room with a balcony at Pianelle Resort?

Yes, some guestrooms at this hotel offer either a furnished balcony or a patio where guests can enjoy city or courtyard views.

Pianelle Resort Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 156 out of 165 reviews
Rating 8 - Good. 6 out of 165 reviews
Rating 6 - Okay. 2 out of 165 reviews
Rating 4 - Poor. 0 out of 165 reviews
Rating 2 - Terrible. 1 out of 165 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Fiona

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location, staff and uniqueness
Stayed 1 night in Oct 2025

10/10 Excellent

Janette

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
As everyone has said previously on this site, the staff really make this hotel. They are very helpful and friendly; nothing is too much bother for them. They helped to find us when we got lost in the town on arrival, they arranged a taxi to come and get us off the hill opposite (thankfully there is a car park at the top as there was no way I was making it back on foot!). Just lovely people. The room was also fab. It had everything. The bathroom mirror was heated, which was welcome in the October cold and rain. Breakfast was perfectly adequate. Location was great too. Highly recommend.
Stayed 3 nights in Oct 2025

10/10 Excellent

Arturo

Stayed 1 night in Oct 2025

10/10 Excellent

victoria

Liked: Cleanliness, staff & service, property conditions & facilities
This was a beautiful and thoughtfully restored small 'community' of rooms in a prime walkable location. the staff were very friendly, helpful and genuinely interested in sharing information about Matera. highly recommend. Wonderful visit!
Stayed 1 night in Oct 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible property, premium location and top notch staff. I will stay here every time I'm in Matera!! I strongly recommend!
Stayed 1 night in Oct 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel espectacular!!! Está hermoso, los cuartos increíbles, grandes, la parte del baño y regadera súper lindo. Con una iluminación hermosa. Le hotel está súper bien ubicado, súper limpio, todo el personal muy amable. Estuvimos felices. Lo recomiendo al 100%
Stayed 2 nights in Oct 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
All great highly recommend!
Stayed 1 night in Sep 2025

10/10 Excellent

Nicholas, Ryde

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pianelle Resort in heart of Sassi Caveoso was so convenient to so many sites and restaurants nearby. The view as well immediately at the doorstep was breathtaking. The room was spacious and luxurious with exposed stone walls and ceilings which provided an immersive experience if staying in the caves of Matera. The breakfast options too were delicious and highlighted the local produce and cuisine. We had an amazing 2 nights and would definitely return.
Stayed 2 nights in Sep 2025

10/10 Excellent

philippe, San Ysidro

Stayed 2 nights in Oct 2025

10/10 Excellent

Hok Lai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room and everything up to standard.
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Pianelle Resort is beautiful and is in a great location in Matera, with many restaurants and attractions easily walkable from there. The rooms are spacious, beautiful and very unique. Shuttle service from a parking garage is easy, so visitors should not be concerned about not being able to park at the resort. The front office staff was great and their recommendations of restaurants and tours were spot-on. The morning breakfast was excellent with plenty of delicious options. We highly recommend.
Stayed 4 nights in Sep 2025

10/10 Excellent

LANE STEVEN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay in matera. In a quiet part of the historic center. Walkable everywhere and close to the hiking trail. Excellent breakfast and the staff is outstanding. Would definitely stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Antony

Traveled with partner
Excellent location and beautiful well maintained hotel with welcoming and friendly staff. Great to experience a “cave hotel” but with modern design and facilities. Highly recommend.
Stayed 2 nights in Sep 2025

10/10 Excellent

EVY

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option in the Sassi. Accessible by car. Big and beautifully decorated room. Breakfast is very good, with freshly cooked eggs to accompany buffet spread. Staff is helpful too. Best stay of our trip in the region.
Stayed 1 night in Sep 2025

8/10 Good

Minesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, friendly helpful staff. Delicious strong cocktails on the roof top terrace at sunset! The breakfast was tasty but could do with more frequent replenishing the buffet options. Definitely worth taking up the parking and transfer option given the steep hills and cobbled streets that are very atmospheric but take a bit of puff to navigate!
Stayed 1 night in Sep 2025

10/10 Excellent

Temitayo

Stayed 1 night in Sep 2025

10/10 Excellent

Alexander

Stayed 1 night in Sep 2025

10/10 Excellent

Jenetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Matera

This is an outstanding hotel in a good location. The checkin process was seamless. The staff were super friendly and very helpful. The breakfast was great and the roof terrace was good for a drink in the afternoon.
Stayed 3 nights in Sep 2025

10/10 Excellent

Hector

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people was nice. We were in the heart of the Sassi. Amazing room.
Stayed 2 nights in Aug 2025

10/10 Excellent

hojun, Grande Prairie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Siojan, Oakland Park

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully appointed and designed room, excellent location a few feet from major attraction, great breakfast and selection of food items and a very friendly and helpful staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Franziska

Stayed 2 nights in Jul 2025

10/10 Excellent

Claudie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ve

Very beautiful hotel, rooms are amazing, location is great and rhe service excellent. The breakfast was also amazing.
Stayed 1 night in Jul 2025

10/10 Excellent

Paola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está perfectamente ubicado para conocer a Matera caminando: se encuentra cerca de varios restaurantes y de varios lugares de interes. El personal es amable y atento. Excelente opcion
Stayed 1 night in Jul 2025