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Recent guest reviews

Hotel was clean and seemed to be somewhat updated. Front desk staff was friendly and parking was easy. Hotel is in the center of town, which is convenient, however it is also located next to a fire station and train tracks. Was a bit noisy at night due to the train. Not the hotels fault, obviously, but made for a restless night.

This is probably the nicest Quality Inn & Suites I've ever stayed in. The staff was friendly and hospitable. They recommend a few restaurants and bars to check out. The beds were very comfortable. The hotel was quite. I never heard my neighbors. They provided a good quality continental breakfast. I would definitely consider staying there again.

The workers were very friendly and helpful. The room was clean and noise level was minimal.

Room was clean and bed comfortable. What more could ask for. Breakfast area a little crowded and limited choice but not bad.

The hotel was clean/comfortable and the staff were very nice and professional.

Nice simple continental breakfast area. Quiet restful place.

We stopped here for a one night stay on our way to a family reunion. There was nothing spectacular about the hotel nor was there anything terrible. It is an older hotel but very clean. Its perfect for what we needed it for. The pool felt great but I was annoyed that there isn't a restroom near the pool area. Another negative is the sofa bed was terrible. So terrible I wouldn't even make my two year old sleep on it. He ended up in bed with us but the staff was nice and sent a crib up for our five month old. Other then that we enjoyed our stay. They let us check-in early and the price was reasonable. Would stop there again if we needed to in the future.

What made are stay a lot better is having discounts at restuarts. having a heated pool. this hotel was in a bad neighborhood and right next to the fire station.

Upon arrival 1-29 I was told that my reservation was cancelled, I asked why? and was told that my credit card was not good! I gave the desk clerk my conformation from Orbitz she said that it did'nt matter the resevation was no good. After a few rude remarks like " evdently you do not travel much!" that I recieved from the clerk, I said fine I'll go elswhere and did. I asked why when I made my resevation thru Orbitz in Augest why I had'nt been told it was cancelled? She said that was Orbitz fault.This is the first time I have used Orbitz and will probably be the last. There was nothing wrong with the Credit Card I used, someone dropped the ball on this one.

Check in was great, but when I got to the room, it had not been made up yet. Back to the front desk with my bags. They gave me a different room next to the front desk, Which was great. Very clean, and well kept. had everything I needed, included a small refg, which was a nice little something extra. Great bed, giving me a good nights sleep, Good breakfast, to start the day. overall a great stay

The staff of the hotel was great but the room, not so much. It had mold on the ceiling and peeling wallpaper. The carpet was stained and it just wasn't very appealing. On the positive the linens were very clean and the room and bathroom itself was clean. It just needs some remodeling at this time.

5th St Sw Mason City IA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Quality Inn & Suites is a short stroll from The Historic Park Inn Hotel and City National Bank and Music Man Square. This 60-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Start your day off right with a free buffet breakfast.


Rooms

All 60 rooms provide coffee makers, free local calls, and safes. Guests can expect to find satellite TV and stay connected with free WiFi. Rooms also include hair dryers.


Property features

Guests of Quality Inn & Suites enjoy a fitness center, free WiFi in public areas, and a business center. A stay here includes free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, free newspapers, and a gift shop.

Room options

Standard Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Quality Inn & Suites

Everyone (4) Couples (3) Business (2) Family (2) Friends (1) Other (1)
4
Everyone

By on Nov 1, 2019

Review comment responded on Nov 2, 2019

We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

4
Everyone

By on Jan 19, 2019

Review comment responded on Jan 21, 2019

Thank you for taking the time to leave a review, we appreciate your business! We hope to see you again!

3

nice hotel

Everyone

Hotel was clean and seemed to be somewhat updated. Front desk staff was friendly and parking was easy. Hotel is in the center of town, which is convenient, however it is also located next to a fire station and train tracks. Was a bit noisy at night due to the train. Not the hotels fault, obviously, but made for a restless night.

By , from MO on May 30, 2017

5

nice and clean hotel

Everyone

This is probably the nicest Quality Inn & Suites I've ever stayed in. The staff was friendly and hospitable. They recommend a few restaurants and bars to check out. The beds were very comfortable. The hotel was quite. I never heard my neighbors. They provided a good quality continental breakfast. I would definitely consider staying there again.

By , from Bettendorf, IA on Dec 10, 2016

4

friendly staff

Couples

The workers were very friendly and helpful. The room was clean and noise level was minimal.

By on Sep 1, 2014

4

good clean nights stay

Friends

Room was clean and bed comfortable. What more could ask for. Breakfast area a little crowded and limited choice but not bad.

By on Jul 7, 2014

4

a good night's stay

Business

The hotel was clean/comfortable and the staff were very nice and professional.

By on Aug 30, 2012

3

nice and quiet

Couples

Nice simple continental breakfast area. Quiet restful place.

By on Aug 8, 2010

3

would stay again

Family

We stopped here for a one night stay on our way to a family reunion. There was nothing spectacular about the hotel nor was there anything terrible. It is an older hotel but very clean. Its perfect for what we needed it for. The pool felt great but I was annoyed that there isn't a restroom near the pool area. Another negative is the sofa bed was terrible. So terrible I wouldn't even make my two year old sleep on it. He ended up in bed with us but the staff was nice and sent a crib up for our five month old. Other then that we enjoyed our stay. They let us check-in early and the price was reasonable. Would stop there again if we needed to in the future.

By on Aug 5, 2010

2

the bad

Family

What made are stay a lot better is having discounts at restuarts. having a heated pool. this hotel was in a bad neighborhood and right next to the fire station.

By on Jun 11, 2010

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