Holiday Inn Express Hotel & Suites Northwood2.5 out of 5.0
Recent guest reviews
We were charged $173 for this $100 room , I guess because we arrived late afternoon and had no reservation. The place smelled bad, looked filthy and breakfast was barely edible. We were exhausted or would have gone elsewhere.
Amanda was great. Very friendly! Joel was cool too. Everything was clean. I had a great night. Pool was good and hot tub was warm. Good breakfast. The coffee was even tasty. I would recommend this place to anybody
Here are my thoughts: 1) had a beautiful girl at the front desk who was very pleasant and was quick to check me in. 2) The rooms were spacious, TV is a little outdated, but lots of channels to choose from. 3) The bed was comfortable and the shower had lots of power. Everything was clean and there were lots of plugs. Not many USB ports, if any. The hotel has free Wifi 4) The breakfast buffet was just okay. The omelets left a little to be desired, but the coffee was fresh and hot and they had a free USA today. 5) I liked that it was very close to a convenience store and within walking distance of Diamond Joe Casino. 6) Rooms are very affordable. I would definitely stay here again if I am in the vicinity.
Our customer is located out in the middle of nowhere land, and this was the closest place to stay. Other than the casino next door, there are no restaurants nearby to get a non-fastfood meal. The hotel breakfast is the usual and has a decent variety of choices. The hotel seems fairly new, but they still have those darn in-the-wall hairdryers that most newer hotels are now moving away from and that I find quite annoying. It's obviously not a typical business-traveler place to stay, as the only table in the large room is just big enough to house the coffee maker and cannot be used for a desk. It's clean, fair priced and close to the casino, if that's what you're looking for. Beds/pillows were very comfortable and the staff was very nice. I'm sure I'll be staying here again, but I'm not looking forward to working on that 2'x2' table top with a dinette chair.
I have stayed here weekly for a while, and I will never ever stay here again! Washer and dryer take hours to perform, complete incompetent on the staff and management. Walls unpainted, spa not working, no one working at the breakfast area. Gradually the quality and cleanliness of the express roach hotel has gone down hill in the last 6 months! After several stays there we have yet to receive the credit back on our credit card. As always they blamed everyone instead of accepting responsibility. Please let me save you the aggravation and don't stay there. Forget about contacting ihg the owners they don't respond!
Can walk over to Diamond Jo Casino. Room was great, upgraded as IHG member. IHG Chase credit card is great if you don't have it. 1 free night anywhere in the world on your card anniversary. My wife and I each used it in Paris at the Intercontinental LeGrand which was $650 per night. Card fee is only $49. This hotel was very clean, quiet and we liked our room. Great if you want to gamble at the casino 1 block away. Continental breakfast was below average for a Holiday Inn Express. Would stay here again.
This hotel was very clean and the hotel staff were very courteous, caring, and friendly! We were told upon check in of the Snoozapalooza event where everyone gets a late checkout AND breakfast until noon! We took full advantage of this and chose to come down for breakfast around 1030. Dining area was very clean and all food was well stocked! We also really appreciated the warm cinnamon rolls that were covered to preserve freshness and eliminate buzzing flies. Our room was on the east side of the hotel, room 223, and we had zero problems with noise in or outside the hotel. We were very grateful to have shut the thicker shades as the sun rising would have been a tad early of a wakeup call for our liking. :) Overall, when we visit Diamond Jo's Casino, we will definitely choose the Holiday Inn over other local competition.
Nothing missing and nothing out of place. It is so nice to know what you will see when you visit a location for the first time. You will find the usual comfy beds and your choice of 'firm' or 'soft' pillows; all in a freshly cleaned room. It just will not vary in quality from one HIX to another. Never a negative for the hotel, but there is a very busy casino that has planted itself across the street and the streets and signals have not kept pace. Since I went there for the hotel, the street situation has minimum impact on my. I will return.
We love the location in northern Iowa. Right off I30. Able to run off road near hotel. Casino is fun place to lose money, not too smokey. Eating is OK, wish there was another option; buffet, too much money or fast food.
Stayed here while traveling between destinations. Very close when you pull off the interstate. Friendly staff at front desk both checking in and out. Cookies and lemon water were available in the lobby as I checked in. Breakfast area was open and fully stocked the next morning. The other buildings at this exit include a very nice Iowa travel center, a gas station, and the Diamond Jo Casino. When I made the reservation online, I requested an upper floor, and I received a nice upper corner room--very quiet. There was also an indoor pool and workout area, though I didn't make use of them this trip.
- Free buffet breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Indoor pool
Holiday Inn Express Hotel & Suites Northwood places you 15.9 mi (25.6 km) from Albert Lea City Arena and 18.5 mi (29.8 km) from Freeborn County Historical Society. This hotel has 60 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. Buddy Holly Crash Site and Clear Lake Fire Museum are also within a 30-minute drive of this Northwood hotel.
Free buffet breakfast is included with your stay.
All 60 air-conditioned accommodations feature sitting areas. Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers, and pillowtop beds with Egyptian cotton sheets and down comforters ensure a restful night. Sofa beds, coffee makers, and free newspapers are other standard amenities.
At Holiday Inn Express Hotel & Suites Northwood, guests enjoy an indoor pool, a fitness center, and a spa tub. There's free parking and a free casino shuttle. Helpful staff can provide concierge services and a safe deposit box at the front desk. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.
Reviews from Trip Advisor
92% of guests recommend this hotelTotal of 75 reviews