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Holiday Inn Express Marseille - Saint Charles

3.0 out of 5.0

Recent guest reviews

Hotel is located very centrally close to historic downtown and just across the street from the railway station. We were given quiet room overlooking internal courtyard. Room is typical of what one can expect from holiday inn express - functional and minimalistic. What we liked the most was the breakfast - for the hotel that provides it for free for every guest it was great and undoubtedly the best breakfast among all holiday inn express hotels I have visited. The only thing I'd recommend to improve will be having at least some vegetables (however with carrefour express located in the same building we augmented hotel's breakfast with purchased food quite easily). Shower would have benefited from better flow and we had a curtain in ours that smelled of mildew (however management quickly replaced it when we told reception about the issue). Undoubtedly will stay there again.

This hotel is opposite the main railway station in Marseilles. The rooms are well appointed with the usual facilities. The breakfast is good. The reception staff are friendly and helpful. Recommended for a pleasant stay.

Great location - right over the road (Via pedestrian crossing) from the main rail/bus station - extremely convenient foe Eurostar. 10 minutes walk (downhill) to old harbour with all the restaurants and bars. Great reception staff, so friendly and helpful, our arrival and checkin was excellent. The room was a good sized family room. Although booked for 3 only 2 sets of towels etc in the room. Room serviced well daily. Really quiet in room, very well insulated. Great car park under the hotel, easy to access but very secure. Breakfast was a little manic, as in all the Express brand, but really good selection for a filing continental breakfast. We would definitely return.

Great value for money hotel. Stayed a couple of nights. Includes FREE breakfast and Wifi to all guests. Train, Metro and Bus/Coach station across the road from hotel !! Easy access to MRS Marseilles Airport ! Staff very friendly and speak English. Rooms clean and comfortable wit AC. Bought day-passes for public transport tickets from reception (cheapest and best way to travel around Marseilles) - Other options available. Would recommend staying here for its convenience and location.

The location is reasonable, far from the more attractive areas of the city but close to the metro station, you can buy tickets from the reception desk What I liked: - large rooms - friendly staff - food at breakfast - laundry service What I did not like: - a lot of problems with the facilities: A/C not working in the rooms (not fixed despite complaining), stuffed sink in one of the rooms (fixed after complaining), bed with corners hurting our ankles - chaotic organization at breakfast

This is a great HIX just opposite the St Charles main station. Very friendly staff, reasonably sized rooms with good aircon, and an adequate free breakfast. Free wifi. Small hotel bar that's open late. There's a Carrefour City supermarket just 30 yards away!

As an overnight stop after the TGV, it's conveniently located only yards from the Gare de Marseille. Our greeting at Reception was curt eg on presenting our booking print out the Receptionist glibly told us that anybody could print one of those out and he'd need a passport. True but can I suggest that a Greeting and 'Ah yes, may I also see your ID' (in French or English!) said with a welcoming smile could make a better start to the guest experience? Of course it would. Upon reaching the room it was a reasonable 3* environment except for hair in the toilet and the TV remote held together by Sellotape (thus TV not functioning properly). This was unacceptable and yuk. Beds clean. Mattresses ok but only one small pillow/bed. Nice modern bathroom with open shower. There is a really nice little boulangerie patisserie almost next door which offers a wide range of pizza, sandwiches and lovely fruit tarts of all shapes and sizes. If you want location-fine. If you want service with a smile and a better hotel experience then ...mmm...

If your holiday starts by arriving at Marseilles St. Charles station, then this is the perfect hotel in which to spend your first night. Some rooms have a sea view but it is the luck of the draw. Ours faced the promenade of the station and it was interesting to watch the hubbub of people coming and going. Security in the hotel is good with the lift only working with your room key card to prevent unauthorised use and the staff were very helpful, allowing us to store our luggage between the time of booking out the following morning and the time that we collected oir hire car which was also, conveniently, collected from the station. I would not describe this as a holiday hotel as it is in the centre of town but VERY convenient as a stop off point or as a base whilst visiting the city.

We stayed just one night at this hotel because we had to catch up very early train to Paris the next day. The hotel is just opposite the St Charles Station. This is so convenient as you can go to all the attractions in minutes. Room is clean with all the necessary amenities and very good shower, tea, coffee making facilities. The only minus is shampoo and body lotion are in one - no separate shampoo and body lotion! Excellent Wifi - no need passwords. Excellent staff - very friendly and helpful. Special thanks goes to Charlotte and Antonalia (I hope the name is correctly spelt) and duty manager Rosi for their helpful attitudes. They went out of the way to arrange us a very early breakfast. My two friends had there breakfast at the hotel since I am not an early person I was allowed to pack my breakfast and take with me. If I ever visit Marseille again I will definitely stay here.

We stayed for three nights at this very convenient hotel. As others have said it is situated right opposite the front entrance of the Saint Charles Station. We got the bus from the airport which dropped us off at the station and we found ourselves at the hotel in 3 minutes from getting off the bus. There is a metro station a two minute walk into Saint Charles which takes you to all the Metro lines to the main sights, within ten minutes. You can then catch buses to further out. We hired a car for the day and all the hire car agencies are to the side of the station. When we arrived we could not have received a warmer welcome from the young lady on the desk. She was very pleasant and offered to help with anything we needed. The room was quiet, an average size, comfortable bed, good air conditioning and a great shower. What more could you want to put your head down. A hairdryer, TV and coffee and tea making facilities were provided too. The breakfast was great and we found plenty to eat up before a day sight seeing. All the continental breakfast choices from cereal, boiled eggs, freshly boiled eggs, fruit, yoghurt, meats cheese and all manner of bread products. Fruit juice, milk, coffee and tea also available. The food was well stocked and replenished and tables cleared. It was very busy on the weekend but we always found a seat. Go on stay, if you are looking for good value with comfort.

15 Boulevard Maurice Bourdet Marseille Bouches-du-Rhone

Hotel highlights

  • Close to La Vieille Charite and Museum of European and Mediterranean Civilisations
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Bar/lounge

Located in 1st Arrondissement, Holiday Inn Express Marseille - Saint Charles is within a mile (2 km) of popular sights such as La Vieille Charite and Museum of European and Mediterranean Civilisations. This 120-room, 3-star hotel welcomes guests with free breakfast, free in-room WiFi, and a 24-hour business center. Located in central Marseille, the hotel is also near Notre-Dame de la Garde and Chateau d'If.


Free buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 10:30 AM. At the end of the day, unwind with a drink at the bar/lounge.


All 120 soundproofed rooms provide coffee makers, laptop-compatible safes, and phones. LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Desks are also included.

Property features

Holiday Inn Express Marseille - Saint Charles features free WiFi in public areas, 2 meeting rooms, and a 24-hour business center. Self parking is available for EUR 14.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include express check-in, express check-out, and a TV in a common area.

Room options

Standard Room

King 1 | Queen 1 | Sleeps 2

Room, 1 Double Bed, Terrace

Full 1 | Sleeps 2

Room, 1 Double Bed, View

Full 1 | Sleeps 2

Superior Room

King 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

77.0% of guests recommend this hotel

Total of 964 reviews