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Hotel Marseille Centre Gare Saint-Charles

3.0 star property
Hotel with a bar, near La Vieille Charite

Choose dates to view prices

Photo gallery for Hotel Marseille Centre Gare Saint-Charles

Exterior
Exterior
Terrace/patio
Exterior
Standard Room, 2 Twin Beds | In-room safe, individually decorated, desk, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Laundry
  • Housekeeping

Explore the area

View in a map
15 Boulevard Maurice Bourdet, Marseille, Bouches-du-Rhone, 13001
  • Place, Grand Port Maritime de Marseille
    ‪2 min drive‬
  • Place, Museum of European and Mediterranean Civilisations
    ‪3 min drive‬
  • Place, Velodrome Stadium
    ‪5 min drive‬
  • Airport, Marseille (MRS-Marseille - Provence)
    ‪26 min drive‬

Room options

View all photos for Room, Multiple Beds

Room, Multiple Beds | In-room safe, individually decorated, desk, soundproofing

Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Room, 1 Double Bed, Accessible (Smart)

In-room safe, individually decorated, desk, soundproofing

Room, 1 Double Bed, Accessible (Smart)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

In-room safe, individually decorated, desk, soundproofing

Standard Room, 1 Queen Bed with Sofa bed

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, individually decorated, desk, soundproofing

Standard Room, 2 Twin Beds

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, individually decorated, desk, soundproofing

Standard Room, 1 Double Bed

7.6 out of 10
Good
(18 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

In-room safe, individually decorated, desk, soundproofing

Standard Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Marseille

Located in Belsunce within a short walk of La Vieille Charite, Hotel Marseille Centre Gare Saint-Charles is within 2 miles (3 km) of other popular sights such as Grand Port Maritime de Marseille. This 120-room, 3-star hotel has a bar/lounge along with conveniences like free in-room WiFi and a 24-hour business center.

What's nearby

  • Grand Port Maritime de Marseille - 2 min drive - 1.3 miles
  • Museum of European and Mediterranean Civilisations - 3 min drive - 1.1 miles
  • Notre-Dame de la Garde - 4 min drive - 2.0 miles
  • Velodrome Stadium - 5 min drive - 2.6 miles
  • Marseille Provence Cruise Terminal - 10 min drive - 4.5 miles

Getting around

  • Marseille Saint Charles Station - 2 min walk
  • St. Charles Station - 2 min walk
  • Marseille - Provence Airport (MRS) - 29 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Carls Junior - ‬2 min walk
  • ‪L'Ecomotive - ‬3 min walk
  • ‪Il Caffè Di Roma - ‬1 min walk
  • ‪Restaurant Djurdjura - ‬4 min walk

About this property

Hotel Marseille Centre Gare Saint-Charles

Hotel with a bar, near La Vieille Charite
Guests of Hotel Marseille Centre Gare Saint-Charles enjoy access to free WiFi in public areas, conference space, and a 24-hour business center. Self parking is offered for EUR 16 per night. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include express check-out, a terrace, and laundry facilities.
81-cm LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are also available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Ibis Marseille Centre Gare Saint Charles
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (EUR 16 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 13 per person
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 25 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (39 inches high)

More

  • 8 floors
  • Banquet hall
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 81-cm LCD TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 10 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 13 per person
  • Covered self parking fee: EUR 16 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Holiday Inn Express Marseille Saint Charles
Holiday Inn Express Saint Hotel Marseille Charles
Holiday Inn Express Marseille-Saint Charles Hotel Marseille
Holiday Inn Express Marseille Saint Charles Hotel
Express seille Saint Charles
Marseille Gare Saint Charles
Hotel Marseille Centre Gare Saint Charles
Holiday Inn Express Marseille Saint Charles
Hotel Marseille Centre Gare Saint-Charles Hotel
Holiday Inn Express Marseille Saint Charles by IHG
Hotel Marseille Centre Gare Saint-Charles Marseille
Holiday Inn Express Marseille Saint Charles an IHG Hotel
Hotel Marseille Centre Gare Saint-Charles Hotel Marseille

Frequently asked questions

Is free cancellation available at Hotel Marseille Centre Gare Saint-Charles?

Hotel Marseille Centre Gare Saint-Charles offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

What's there to do around Hotel Marseille Centre Gare Saint-Charles?

This hotel is situated in Belsunce within a 10-minute walk of La Canebiere and Centre Bourse. You'll also find Marseille Provence Cruise Terminal and Grand Port Maritime de Marseille within a short drive.

Is there parking available at Hotel Marseille Centre Gare Saint-Charles?

Yes, secured parking is offered for EUR 16 per night. Accessible parking is also available for guests.

Does Hotel Marseille Centre Gare Saint-Charles include a casino?

No, Hotel Marseille Centre Gare Saint-Charles doesn't have a casino.

Will I find an indoor pool at Hotel Marseille Centre Gare Saint-Charles?

No, there is no indoor pool at this hotel.

Is Hotel Marseille Centre Gare Saint-Charles a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a pillow menu as well as a bar and a terrace.

Are there hot tubs at Hotel Marseille Centre Gare Saint-Charles?

No, there isn't a spa tub at this hotel.

Does Hotel Marseille Centre Gare Saint-Charles have a restaurant that serves breakfast?

Yes, Hotel Marseille Centre Gare Saint-Charles serves buffet breakfast each morning for a surcharge from its snack bar.

Will Hotel Marseille Centre Gare Saint-Charles allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel Marseille Centre Gare Saint-Charles for a fee of EUR 10 per pet, per night.

Does Hotel Marseille Centre Gare Saint-Charles have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Marseille Centre Gare Saint-Charles?

The closest major airport to Hotel Marseille Centre Gare Saint-Charles is Marseille - Provence Airport (MRS), which is 16.4 mi away (29 minutes by car).

Are there rooms with balconies at Hotel Marseille Centre Gare Saint-Charles?

Yes, some guestrooms at this hotel offer either a balcony or a terrace where guests can enjoy sea or city views.

Hotel Marseille Centre Gare Saint-Charles Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 451 out of 1008 reviews
Rating 8 - Good. 350 out of 1008 reviews
Rating 6 - Okay. 135 out of 1008 reviews
Rating 4 - Poor. 33 out of 1008 reviews
Rating 2 - Terrible. 39 out of 1008 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Ricardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and location right beside train station.
Stayed 5 nights in Jul 2025

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service

Basic but good for station

Terrible check in at midnight after a 15 hour journey. Line of strange guests buying take out coffees and the sole reception guy had to serve them. Bizarre. Check in guy decided he’d speak to me in pigeon English. It didn’t work. We spoke French was fine. Breakfast was basic but fresh and fine. Second stay here. Will stay again if need a bed near the station overnight. No good for more than 1 night.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for Marseille travel.

Great location. Friendly, welcoming and helpful staff. Very convenient.
Stayed 1 night in Jul 2025

2/10 Terrible

Caroline

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No room available for us after months of booking

Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Perfect location... confortable beds. Friendly staff
Stayed 1 night in Jul 2025

4/10 Poor

Kathy

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We should not have booked a hotel near the train station. We felt unsafe in the alleyways and streets around the hotel. There are no French restaurants in the area because the restaurants reflect the diversity of people who migrated to Marseilles.
Stayed 2 nights in Jun 2025

6/10 Okay

Fabio

Liked: Cleanliness
Cuartos muy pequeños, desayuno regular y atención deficiente.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cathy, Boca Raton

Liked: Cleanliness, property conditions & facilities
This hotel is in a new ownership, new improvements for elevator, hallway,and room conditioning.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location excellent as opposite the train & bus station. Also friendly & helpful check-in staff.
Stayed 2 nights in Jun 2025

8/10 Good

Rosemary

Stayed 10 nights in Jun 2025

10/10 Excellent

Vamsi

Stayed 1 night in Jun 2025

2/10 Terrible

Cathy, Boca Raton

Disliked: Amenities, property conditions & facilities
This property just changed ownership no longer in Holiday Inn Express group. It is in a repair period. I booked a room with balcony, but was told not available. Instead,they gave me a room,the bathroom sink was leaking. No handyman came, they gave me a lot of towels put on bathrooms floor. I just had 2 long day flights back to Marseille, very exhausted, no energy to argue with them. Of course not happy. Until I checked out (2 day stays), no one came to repair..
Stayed 2 nights in Jun 2025

10/10 Excellent

Rosanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Rosa

Traveled with family
Disliked: Cleanliness
Not good
Stayed 1 night in May 2025

4/10 Poor

Sanford

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Disappointing stay in Marseille

We could not find the hotel because the name has changed. It is no longer Holiday Inn Express. We had not been notified by email. We wasted an hour in the afternoon heat searching and finally found it. See photo. Our first room had a cracked sink and the safe was not working (photos). The manager was sympathetic and offered a different room with a noisy air conditioner. Our third room was fine except that the sink was cracked, the safe didn't work and there was black mold on the bathroom walls and shower glass (photos). This room later developed a noisy air conditioner. Breakfasts were typical Holiday Inn Express format and good. The white vertical pole in this area was filthy (photo) and some seats were ripped (photo). Bed linens were very good. We felt the area is not safe at night. There is spray-painted graffiti everywhere outside the hotel and in many places throughout the city. There is a good grocery store next to the hotel. Very handy to have the train station and bus station across the street. Avoid the laneway to the right down the street from this hotel. There are areas of piled garbage, men in doorways and garbage on the streets. We hope that the new owners of this hotel will do a thorough renovation. This is the first time in many years of travelling that we have encountered problems at a major hotel.
New hotel name
Cracks in two sinks (one sink shown)
Black mould on bathroom tiles
Graffiti all around main train station and in many parts of Marseille
Stayed 5 nights in May 2025

8/10 Good

Chen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Good value. Breakfast included. Right across from the train station. Only complaint is that there are few restaurants around.
Stayed 2 nights in May 2025

6/10 Okay

Doris

Stayed 1 night in May 2025

10/10 Excellent

Konstantinos

Liked: Cleanliness, staff & service, property conditions & facilities
Location and staff
Stayed 3 nights in May 2025

6/10 Okay

Cathy, Boca Raton

Disliked: Staff & service, amenities
This hotel is not belonging to Holiday Inn Express anymore. Now management locked all safe boxes. Guests are not allowed to use it. But on there website still listed safe box in room. My room sink was blocked before I checked in, I reported to front desk immediately, no one came. Until evening I insisted to change a room. The young lady in front desk was not reliable.
Stayed 1 night in Apr 2025

10/10 Excellent

Alan, Silver Spring

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Convenient for the train passengers, but nothing is really special in the area, even no decent restaurants around.
Stayed 3 nights in Apr 2025

6/10 Okay

JENNY

Traveled with group
Liked: Cleanliness, staff & service
Very basic accommodation. Clean beds and bathroom. No fridge in the room.
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Bharani

Traveled with family
Liked: Staff & service, amenities
none
Stayed 1 night in Feb 2025

8/10 Good

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful and very informative. The space was clean , the tvs are very antiquated Breakfast was ok
Stayed 1 night in Mar 2025