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Royal Mirage Deluxe Marrakech

4.5 star property

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Photo gallery for Royal Mirage Deluxe Marrakech

A hotel pool area with outdoor seating and a reflection pool.
Bar (on property)
Lobby lounge
Reception hall
Reception hall

Reviews

6.6 out of 10

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Rue Paris, Quartier Hivernage, Marrakech, 40000
  • Place, Le Grand Casino de La Mamounia
    ‪11 min walk‬
  • Place, Marrakech Plaza
    ‪12 min walk‬
  • Place, Avenue Mohamed VI
    ‪13 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed

A hotel room with a large bed, a sitting area with a table, and a TV displaying the hotel's name.

Deluxe Room, 1 Double Bed

  • 527 sq ft
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite, Pool View

A hotel room with a bed, a sofa, a desk with a lamp, a painting, and a window with curtains.

Junior Suite, Pool View

  • 1001 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Standard Room

A hotel room with a large bed, two armchairs, a small table, a TV, and a view of the city through sheer curtains.

Standard Room

  • 463 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Room

A hotel room with a large bed, a red armchair, a bedside table with a lamp, and a floral wallpaper design.

Deluxe Room

  • 527 sq ft
  • 2 bedrooms
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Royal Suite

Royal Suite | Premium bedding, minibar, in-room safe, soundproofing

Royal Suite

  • Bay view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Executive Double Room with Lounge Access

Executive Double Room with Lounge Access | Premium bedding, minibar, in-room safe, soundproofing

Executive Double Room with Lounge Access

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Twin Room with Lounge Access

Executive Twin Room with Lounge Access | Premium bedding, minibar, in-room safe, soundproofing

Executive Twin Room with Lounge Access

  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Imperial Suite

Imperial Suite | Premium bedding, minibar, in-room safe, soundproofing

Imperial Suite

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite

Family Suite | Premium bedding, minibar, in-room safe, soundproofing

Family Suite

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds
  • Free WiFi

View all photos for Suite (Ambassador)

Suite (Ambassador) | Premium bedding, minibar, in-room safe, soundproofing

Suite (Ambassador)

  • Garden view
  • 2357 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Presidential Suite

A spacious hotel room with a large bed, a sitting area with a sofa and armchairs, a desk, and a dining table.

Presidential Suite

  • 2713 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

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About the neighborhood

Marrakech

Royal Mirage Deluxe Marrakech places you in Gueliz, within a leisurely stroll of popular sights such as Marrakech Plaza and Avenue Mohamed VI. This 76-room, 4.5-star hotel has 3 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Casino de Marrakech - 8 min walk - 0.5 miles
  • Le Grand Casino de La Mamounia - 11 min walk - 0.6 miles
  • Marrakech Plaza - 12 min walk - 0.6 miles
  • Avenue Mohamed VI - 13 min walk - 0.7 miles
  • Koutoubia Mosque - 15 min walk - 0.8 miles

Getting around

  • Marrakech Central Station - 7 min drive
  • Menara Airport (RAK) - 10 min drive

Restaurants

  • ‪Nobu Marrakesh - ‬6 min walk
  • ‪Palais Jad Mahal - ‬6 min walk
  • ‪Koya - ‬3 min walk
  • ‪Noto Marrakech - ‬4 min walk
  • ‪Cappuccino - Morocco - ‬2 min walk

About this property

Royal Mirage Deluxe Marrakech

At Royal Mirage Deluxe Marrakech, guests enjoy a full-service spa, a nightclub, and an outdoor pool. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this luxury hotel include a children's pool, a gym, and a sauna.
32-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Balconies, minibars, and safes are also standard.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • AL MONTAZAH
  • olivier
  • SNACK PISICNE
  • VERSAILLE

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa treatment rooms
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for MAD 300.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • New Year's Day (January 1) Gala Dinner per adult: MAD 1500
  • New Year's Day (January 1) Gala Dinner per child: MAD 500 (from 4 to 12 years old)
  • A tax is imposed by the city: MAD 49.5 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: MAD 300.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Mirage Deluxe
Royal Mirage Deluxe
Royal Mirage Deluxe Hotel
Royal Mirage Deluxe Hotel Marrakech
Royal Mirage Deluxe Marrakech
Royal Mirage Marrakech
Royal Mirage Deluxe Marrakech Hotel Marrakech
Royal Mirage Deluxe Marrakech Hotel
Royal Mirage Deluxe Marrakech Hotel
Royal Mirage Deluxe Marrakech Marrakech
Royal Mirage Deluxe Marrakech Hotel Marrakech

Frequently asked questions

Is free cancellation available at Royal Mirage Deluxe Marrakech?

Royal Mirage Deluxe Marrakech offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Royal Mirage Deluxe Marrakech?

As of Jul 1, 2026, prices found for a 1-night stay for 2 adults at Royal Mirage Deluxe Marrakech on Jul 11, 2026 start from $133, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Royal Mirage Deluxe Marrakech?

This hotel is situated in Gueliz within a short 13-minute walk of Marrakech Plaza and also 13 minutes on foot from Avenue Mohamed VI. You'll also find Jemaa el-Fnaa and Menara Mall within a short drive.

Is parking available on site at Royal Mirage Deluxe Marrakech?

Yes, self parking is offered for free at the hotel. Though parking is limited parking, wheelchair-accessible parking is also available.

Is there a spa available at Royal Mirage Deluxe Marrakech?

There is a full-service spa available for guests to enjoy and services include Thai massages, reflexology, and body wraps.

Does Royal Mirage Deluxe Marrakech have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, a garden-view restaurant, and a poolside bar at this hotel.

Does Royal Mirage Deluxe Marrakech feature a casino at the property?

No, Royal Mirage Deluxe Marrakech doesn't have a casino.

Will I find an indoor pool at Royal Mirage Deluxe Marrakech?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Royal Mirage Deluxe Marrakech good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as a garden-view restaurant and an outdoor pool.

Are there hot tubs at Royal Mirage Deluxe Marrakech?

No, but this hotel does have a steam room.

Does Royal Mirage Deluxe Marrakech have a restaurant that serves breakfast?

Yes, Royal Mirage Deluxe Marrakech has 3 restaurants, and serves breakfast each morning for a surcharge.

Will Royal Mirage Deluxe Marrakech allow pets to stay for free?

No, pets aren't allowed at Royal Mirage Deluxe Marrakech.

Are there connecting rooms at Royal Mirage Deluxe Marrakech?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Royal Mirage Deluxe Marrakech?

The closest major airport to Royal Mirage Deluxe Marrakech is Menara Airport (RAK), which is 3.4 mi away (10 minutes by car).

Are there rooms with balconies that I can book at Royal Mirage Deluxe Marrakech?

Yes, every guestroom at Royal Mirage Deluxe Marrakech comes with a balcony and some offer bay and garden views.

Royal Mirage Deluxe Marrakech Reviews

Reviews

6.6
Rating 10 - Excellent. 36 out of 541 reviews
Rating 8 - Good. 233 out of 541 reviews
Rating 6 - Okay. 134 out of 541 reviews
Rating 4 - Poor. 84 out of 541 reviews
Rating 2 - Terrible. 54 out of 541 reviews

7.2/10

Cleanliness

6.6/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Very good location close to the market and the centre of Marrakesh yet enough out of the way to be very quiet
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
The employees were really nice and helpful
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Paola

Liked: Cleanliness, amenities, property conditions & facilities
With its architecture, refined design, and regal décor, the Royal Mirage Deluxe gives you the best of Marrakesh, and it's close to the vibrant city center, the Medina, and the many treasures of the ochre city. Do not expect a modern hotel or perfectly working appliances but authenticity, charm, and timeless magic.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Adrilee

Liked: Cleanliness, amenities, property conditions & facilities
The people there were extremely friendly. We enjoyed the tea and the live music and the lobby. The rooms were clean and our maid did an excellent job of making sure we were taken care of. The balcony view of the Jr suite was better than we could’ve imagined, and this was the largest room we’ve ever gotten in our years of travel!
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Davina

Liked: Staff & service
Disliked: Cleanliness
The staff is really nice. The room, bathroom and toilet were not clean enough
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was wonderful, I have stayed at the Royal Mirage previously- this was my 6th visit The staff are amazing, in particular the reception staff Nagoua in particular was amazing. Lovely service overall and the location is brilliant for quick walk into downtown and Medina
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Zak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No dining option besides their super expensive options. Amazing location though!!! and very confortable and cozy environment
Stayed 3 nights in Jul 2024
Verified

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

nose of traffic and night Clubs

nose of traffic and night Clubs i We couldn't sleep
Stayed 1 night in May 2024
Verified

2/10 Terrible

Ilhan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is run down and understaffed, people that work don't know what they are doing nor can communicate. They took 20 min to find us a room service menu searching in most rooms then took 40min to make a sandwich. Phones don't dial between room to room; nor room service..only reception number who either can't understand or says someone would call you back,Forget about enjoying breakfast or spa, no one is around to ask. There were no cups, no clean tables, no tea spoons, were given some plastic spoons in the rooms as well. Soft drinks and beer were served warm out of stock room. We had Juinior Suits supposedly nicer bigger rooms, not worth it.Old frilled towels, curtains hanging on 3 hooks if that, one plug to switch between, coffee machine, fridge and a lamp. Very disappointing experience. We thought location was good for getting to places but on main road everyone honks from 7am. It was once a glorious hotel but probably 20 years ago
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

R N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel that could perhaps have done with a little more TLC. The floor in my room was well past it's sell by date and the WiFi was a bit flakey.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Nina

Liked: Cleanliness, amenities, property conditions & facilities
I had an unforgettable stay at Hotel Royal Mirage Deluxe Marrakech! From the moment I arrived, the hospitality was outstanding. Manager Mr. Said made sure every detail was perfect, always checking in with a warm smile and genuine care. Special thanks to Zin Eddine at the front desk—so professional, kind, and helpful with everything from check-in to arranging taxis and giving me local tips. The food at the restaurant was a highlight—delicious Moroccan dishes full of flavor and beautifully presented. The chef clearly takes great pride in every plate, and the restaurant staff were so friendly and attentive. And I must mention the spa—an oasis of peace and relaxation. The hammam experience was heavenly, and the massage left me feeling completely renewed. Thank you to the whole team for making my stay so special. Highly recommended!
Stayed 2 nights in Jul 2025
Verified

2/10 Terrible

Abdulaziz

Disliked: Staff & service, amenities, property conditions & facilities
They are remodeling some floors, so it was super noisy. The hotel is 2 to 3 stars at best. Doors are squeeky with a very load noise.
Stayed 3 nights in Dec 2022
Verified

4/10 Poor

Emma

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 3 nights in Aug 2023
Verified

2/10 Terrible

Hamid

Disliked: Staff & service, property conditions & facilities
Very Bad service Tve not working l was waiting Ito taking 4 hours my doter room far from my room bathroom senk Block Bad experience sorry!!!!!!!!
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Kirn

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is amazingly beautiful and really local to the centre. The staff were nice in the hotel and the room was very nice including bathroom. My only complaint is about the Spa, for two people we paid 1300 MAD for a selected service however they just completed a service which was actually not what we wanted and cost 700MAD instead. When we complained Iman the young girl was laughing at us and she needs to learn some manners. We were scammed and she told us so many lies it’s actually Terrible! This ruined our mood and left a very negative impact for our stay. Not sure why these young girls thinking of themselves and become obnoxious. We wanted our money back and she refused but we showed her on the board how much we should have been charged for what they gave us. The overbooked the ONE working lady downstairs so couldn’t complete our services properly at all!!!!!
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Paul G

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Some broken door security items in room, not very safe.
Stayed 1 night in Feb 2023
Verified

4/10 Poor

Fu Cheung

Liked: Staff & service
Disliked: Amenities
The room 327 was freezing because the heating system broke down. The hotel was unable to fix it despite a couple of attempts. Its technican suggested that we change the room the day after. It was 9 degrees Celcius on Nov 21 night. My wife and I suffered the freezing night. On Nov 22 morning, I talked to the hotel again that their heating system was not fixed and we must therefore change a room. The hotel replied that it was fully booked but they had some upgrade room and offered that we paid the difference. We refused, believing that it was the hotel's duty to provide rooms with suitable temperature to its guests. After a couple of hours, the heating system worked again. Also, the safe in room did not work and was never fixed. The hair dryer did not work but was later fixed. Believe or not, the mirror on wooden wall was fixed by adhesive tape. It was very difficult to open or close the door because the door frame was not straight enough. Overall, the hotel is very old. There is a good thing though. Its staff was very helpful and smiled all the time.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Dina

Liked: Cleanliness, property conditions & facilities
The property was nice. I expected a bottle of water at check in and there was none. No offer and you have to pay unlike other hotels that give you one or two small bottles in the room. No coffee machine nothing in the room and fridges empty. For a four star acclaimed hotel this is basic necessity to offer water. Additionally, when we came back after a night out, front staff asked us for our room number and I’d, we presented and walked away only to see others behind us were not asked the same. So I told the staff to do the same for those behind us unless he took issue with us. He was forced to treat earl customers the same and I did not appreciate that at all. I’m here with my aunt who covers her head and we need to be respected just like all other clients of the hotel. I was disappointed by this, lack of water and this just could have made all the difference for our stay. Pool is nice and clean, breakfast is 2/5 was not very good but the doorman was the best and most enjoyable.
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Gianpiero

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Spa chiusa Massaggi non disponibili Deposito bagagli inesistente Asciugamani strappati e mancanti Porta terrazzino difettosa Non vale neanche un 3 stelle italiano Richiesto rimborso per servizi mancanti: negato dalla struttura e coperto in parte da Hotels con un buono. Da dimenticare
Stayed 5 nights in Mar 2026
Verified

2/10 Terrible

giovanni

Disliked: Cleanliness, staff & service, amenities
sporchissimo tutto, trasandato, manutenzione scarsa, polvere dappertutto, non hanno tolto nemmeno le bottiglie vuote, asciugamani vecchi e sfilacciati. Un vero scempio!!
Stayed 7 nights in Dec 2025
Verified

2/10 Terrible

LV

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
L’unica cosa è la colazione ricca di varietà e lo staff della colazione e molto educato. Il resto pulizia terribile,personale della reception non sono all’altezza. Struttura molto povera dí tutto
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Madeleine

Liked: Cleanliness, staff & service
Grosses Hotel, etwas in die Jahre gekommen
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Farida

Liked: Cleanliness, staff & service, room comfort
Rent værelse
Stayed 14 nights in Oct 2025
Verified

2/10 Terrible

cherif

Disliked: Staff & service
Reception manque de profetionnalisme pas sourient manque de qualification seul le directeur et les femmes menage sont tres agreables
Stayed 3 nights in Aug 2025
Verified

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Décevant

J’ai choisi cet hôtel plutôt qu’un autre pour passer quelques nuits, mais à mon arrivée, l’accueil a été très décevant. La personne à la réception m’a ignoré, m’a demandé sèchement d’aller m’asseoir, puis a continué à discuter au téléphone sans me calculer. Heureusement, le bagagiste a pris le relais et s’est montré professionnel, mais ce n’est clairement pas l’accueil que j’attendais.
Stayed 3 nights in May 2025