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Riad Jemaa El Fna & Spa

Property class: 3.5

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Photo gallery for Riad Jemaa El Fna & Spa

Pool
Room
Lobby
Breakfast area
Breakfast area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Boulevard Des Banques Rue Zaari, N 42 Kennaria, Marrakech, 40000
  • Place, Jemaa el-Fnaa
    ‪2 min walk‬
  • Place, Koutoubia Mosque
    ‪8 min walk‬
  • Place, Le Jardin Secret
    ‪8 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪11 min drive‬

Room options

View all photos for Double Room

Room

Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Room

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Marrakech

Located in Medina, Riad Jemaa El Fna & Spa is adjacent to Jemaa el-Fnaa and within a 15-minute walk of popular sights like Koutoubia Mosque. This 3.5-star riad has 19 rooms and welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.
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What's nearby

  • Jemaa el-Fnaa - 2 min walk - 0.1 miles
  • Souk Semmarine - 5 min walk - 0.3 miles
  • Bahia Palace - 8 min walk - 0.5 miles
  • Koutoubia Mosque - 8 min walk - 0.5 miles
  • Le Jardin Secret - 8 min walk - 0.5 miles

Getting around

  • Marrakech Central Station - 13 min drive
  • Menara Airport (RAK) - 15 min drive

Restaurants

  • ‪Argana - ‬5 min walk
  • ‪Café de France - ‬2 min walk
  • ‪Chez Lamine Hadj Mustapha - ‬4 min walk
  • ‪Zeitoun Café - ‬3 min walk
  • ‪Chez Adil N°94 - ‬5 min walk

About this property

Riad Jemaa El Fna & Spa

At Riad Jemaa El Fna & Spa, guests have access to an outdoor pool, free WiFi in public areas, and spa services. Valet parking is EUR 2 per night if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for EUR 40 per vehicle roundtrip. The front desk is staffed 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a terrace, laundry facilities, and a garden.
Guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Fireplaces, safes, and desks are other standard amenities.
Recreational amenities at the riad include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages. The spa is equipped with Turkish bath/hammam.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Valet parking on site (EUR 2 per night)

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services
  • Turkish bath

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Fireplace
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for EUR 35.0 per night

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 40 per vehicle (roundtrip)
  • Valet parking fee: EUR 2 per night
  • Rollaway bed fee: EUR 35.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the riad at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

Riad Jemaa El Fna Marrakech
Riad Jemaa El Fna
Jemaa El Fna Marrakech
Riad Jemaa El Fna Spa
Riad Jemaa El Fna & Spa Riad
Riad Jemaa El Fna & Spa Marrakech
Riad Jemaa El Fna & Spa Riad Marrakech

Frequently asked questions

Is free cancellation available at Riad Jemaa El Fna & Spa?

Riad Jemaa El Fna & Spa offers free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

What is there to do close to Riad Jemaa El Fna & Spa?

This riad is situated in Medina within a short 4-minute walk of Jemaa el-Fnaa and also 12 minutes on foot from Le Jardin Secret. You'll also find Marrakech Plaza and Avenue Mohamed VI within a short drive.

Is there parking available at Riad Jemaa El Fna & Spa?

Yes, valet parking is offered for EUR 2 per night.

Is there a spa available at Riad Jemaa El Fna & Spa?

Spa services at the riad include massages.

Does Riad Jemaa El Fna & Spa feature a casino?

No, Riad Jemaa El Fna & Spa doesn't have a casino.

Is there an indoor pool at Riad Jemaa El Fna & Spa?

No, this riad doesn't have an indoor pool; however, there is an outdoor pool.

Is Riad Jemaa El Fna & Spa a good place to stay for couples?

There are many amenities for couples at this riad, including a fireplace as well as a restaurant and an outdoor pool.

Does Riad Jemaa El Fna & Spa have a hot tub?

No, there isn't a spa tub at this riad.

Does Riad Jemaa El Fna & Spa have a restaurant with a breakfast menu?

Yes, Riad Jemaa El Fna & Spa serves free breakfast (local cuisine) each morning from its restaurant.

Does Riad Jemaa El Fna & Spa allow pets to stay free of charge?

No, pets and service animals aren't allowed at Riad Jemaa El Fna & Spa.

Does Riad Jemaa El Fna & Spa have connecting rooms available?

No, this riad doesn't feature connecting guestrooms.

Where is the closest airport to Riad Jemaa El Fna & Spa?

The closest major airport to Riad Jemaa El Fna & Spa is Menara Airport (RAK), which is 5.1 mi away (15 minutes by car).

Are there rooms with balconies at Riad Jemaa El Fna & Spa?

No, there aren't any guestrooms at Riad Jemaa El Fna & Spa that offer a balcony.

Riad Jemaa El Fna & Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 67 out of 124 reviews
Rating 8 - Good. 30 out of 124 reviews
Rating 6 - Okay. 16 out of 124 reviews
Rating 4 - Poor. 3 out of 124 reviews
Rating 2 - Terrible. 8 out of 124 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, nice people, nice servis!
Stayed 3 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay.

Rarely have a had a stay with friendlier, more solicitous staff. They did everything they could to make our stay easy and comfortable.
Stayed 4 nights in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, clean and comfortable- beds a bit hard.
Stayed 4 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Great place! Beautiful roof top! Amazing personnel!
Stayed 7 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This Riad was clean, nice and conveniently located close to the main plaza. Tons of shopping and dining in the area. The staff was extremely helpful and friendly especially Zachariah!
Stayed 5 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PERFECT LOCATION, GREAT SERVICE THANK YOU! MIRI AND AMOS FROM ISRAEL
Stayed 8 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice Riad at the center of Marrakech, with a very nice and polite staff. We really enjoyed our stay and hope we can come back soon again! I definitely recommend it!
Stayed 8 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful, Authentic Experience

I have already reviewed before, but if you are looking to stay in old Marrakech, this is the ultimate spot. Highly recommended!
Stayed 1 night in Jan 2024
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities

Great service and breakfast

Amazing staff and great breakfast My only issue was that the room I got was very small with no windows.
Stayed 2 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Riad. Amazing service / staff they made me feel like a queen. Property is in a great location in the old town. Easy to escape the chaos of the old town.
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Very Moroccan hotel.

It had a lot of character and is very typical Moroccan style hotel. The personal were very friendly and helpful. It is close to the main square, Jemaa Elfna. You have to walk down a long alley to get to the hotel. They have two buildings and the second one is down another alley and the room there was not as nice.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 In Every Way

Truly a gem, right in the heart of the old city of Marrakech. (Medina) you are right near to the main square, and the Cafe de France, which is the main meeting point for most tours. The staff is beyond amazing, and the food is great. Zakaria is one of the best I’ve ever come across, and that’s coming from someone who travels a lot. All in all, if you are looking for an authentic Moroccan experience, this is the perfect place.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff at Riad Jemaa El Fna & Spa were exceptionally courteous especially Abdul and Oussama. Wish I could give more than 5 stars just for them. They were informative, kind, helpful gracious and protective. They saw to all our needs and give us really good recommendations. The Riad itself is gorgeous, ideally situated just off the medina in old Marrakech. I highly recommend staying here while in Marrakech.
Stayed 4 nights in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All in all a good choice, but the rooms are small and you may be placed in an alternative building without notice. The staff is very friendly, but you will be hard pressed to get recommendations for restaurants, etc. that are not affiliated with the hotel.
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome experience

Our stay at Riad Jemma El Fna was great since the first moment. Upon arriving to the hotel our driver wasn't able to get us to the door because the street was closed due to some street market or something, so he called the hotel and they sent someone to pick us and get us there safely. All the staff was so attentive, helpful and welcoming during our stay! They even gave us a couple of tips regarding where to go & which restaurant to attend. Our room was cleaned daily & fresh towels provided, the riad was spotless. The daily breakfast was very well served, different options available each day and more than enough to get us ready for a full day exploring the city. No doubt if we ever come back to Marrakech, we will be staying here again.
Stayed 4 nights in Jul 2022
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The pics are a total catfish. The pool was tiny, the room was tiny. The pipes were wrapped on aluminum foil. The toilet water was shut off. I do not recommend.
Stayed 1 night in Jun 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I like only location of the Riad. Their service is very bad and rooms are worst. Small, darty, We booked 4 rooms. All bathrooms have bad smell. All rooms are very small. Breakst is kind of okay. But portion size is small. We have to ask every time for each item and then only they provide with unhappy face. If somebody wants to stay at this location then this is good but not good as a hotel.
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
They told me there were bedbugs in my room and transferred me to another hotel that was poor quality compared to what I booked. The staff at the other hotel Safran and Cannelle were rude and violent with me when I changed my mind about staying there and decided to leave. Jemma Elfna was not helpful when the situation got violent and the owner tried to fight me
Stayed 2 nights in May 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful riad right off the jemma el fna square. This puts in it in 15-30 min walk from all the main attractions. Hotel staff are wonderful (speak many languages - I heard french, arabic, english there might be others). They will sit you down upon arrival to see how long you'll be in town, recommend and book if you like restaurants depending on what you're looking for, recommend and book if you like excursions, and just make sure you have a quality stay and see and experience as much as possible within your means. They'll answer any questions, and book transport as well if you choose. Only caveat was that our room was level one closest to the front desk and we heard all the coming and going traffic. That being said usually by midnight it was quiet through around 8am, so adjust your sleep schedules accordingly or use headphones/white noise like I did and you'll be fine.
Stayed 3 nights in Sep 2022
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
The place is very dated and it’s not maintained well. We booked the “ best room” according to them and we were not very satisfied with the condition of the room. It was too dark and dated. There were cracks and stains on the floor and and the bed was old and crooked. The pool is way to small for swimming and since it’s located in the lobby it’s way too crowded. The breakfast is okay. The staff are very friendly but you can tell they don’t have hospitality training. I wouldn’t go back.
Stayed 2 nights in Jul 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Room comfort

basic amenities

we were a large group and some were in the main hotel however some were round the corner in another building, including me. The rooms here were very very basic. I was given a padlock to lock the door. the doors were hard to close and just a simple latch, no wardrobe, hairdryer, bedside table, no lighting in the dark alleyway to get there - had to use my phone light. The room was spotlessly clean though, the shower was hot and i had clean bedding and towels everyday. two of our group felt they couldn't stay there and had to leave to find more suitable accommodation with more amenities. for a small uplift you can get full 5 star hotels very close by.
Stayed 3 nights in Jan 2024
Verified review

6/10 Okay

Nil
Stayed 4 nights in Jan 2024
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Fomos enganados

O Riad é muito bonito, tem um rooftop fantastico. A localização do riad é ótima, mesmo no centro da Medina, perto dos souks. Isto faz com que seja um local com muitos turístas e movimentação mesmo durante a noite o que acaba por ser bom em Marrakesh. O pessoal do Riad é muito simpático, deu imensas dicas para passar a semana em marrakesh, como quanto devemos pagar por um táxi, os restaurantes, sites para comprar bilhetes para atrações, o que não devemos fazer em marrakesh. No entanto a piscina não parecia muito limpa, os lençóis da cama pareciam mal lavados, a casa de banho não estava completamente higienizada. Neste Riad fomos enganados, nobre nos cobraram 60 MAD por dois cafés (perto dos 6 euros) no entanto no terminal de multibanco colocaram 60 EUR e não reparamos, só apenas mais tarde quando não pudemos regressar ao Riad, por isso tenham por favor atenção para não acontecer convosco.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riad très bien situé, propre , bonne connexion wifi, personnel très aimable et pratique pour visiter la vieille ville
Stayed 5 nights in Jul 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities

Tres mauvaise experience

Chambre minuscule, aucune insonorisation dans les chambres (vous entendez tout et je dis bien tout y compris les bruites de pas et les chuchotements dans le couloir), les portes grinces, la clim lâche de l'eau à l’intérieur de la chambre, l’évacuation de la douche était bouchée (ce que on nous réponds que nous devons retirés le couvercle du siphon à la main pour laisser sortir l'eau...). Je vous déconseille vivement de commander un taxi auprès de la réception car littéralement du vol. la réception travaille avec des chauffeurs privé qui sont hors de prix et qui arrivent en retard... Nous avons du prendre un taxi à l’extérieur et avons galérer à nous faire rembourser auprès de l'hôtel. Visiblement d'après certains chauffeurs rencontrés devant l'établissement ils ont l'habitude d'agir de cette façon avec les touristes. Je vous laisse imaginer le stress quand vous devez prendre l'avion. C'est clairement loin d'être un hôtel de luxe. bref très mauvaise expérience.
Stayed 2 nights in May 2023