Palais Sebban4.0 out of 5.0
Palais Sebban4.0 out of 5.0
Recent guest reviews
We stayed here 4 nights. The Riad is amazing, peaceful and stunning. There are many places to sit and enjoy the surroundings including a spacious roof terrace. We were in the Koutoubia room on the first floor. It was beautiful, clean spacious and cool. The staff were friendly and courteous at all times and could not do enough to make our stay relaxing. Our room was scented with jasmine. Breakfast was a delicious buffet in the courtyard by the pool. Our stay was perfect. The Riad is located close to everything you would want to see and do in Marrakech. Thank you for your hospitality.
The most beautiful and relaxing hotel ever...the many nooks and crannies, every time you turned a corner there was more to delight you! The out door area was a refreshing respite from the heat. Every room was different and beautifully furnished.
When planning our trip to Marrakech, my husband and I were firmly decided on two points - that we wanted to stay in a riad and it had to be within the old medina walls. I am a passionate lover of art and architecture of all types and, as such, was instantly drawn to the wonderful online photos of Riad Palais Sebban. We always look for a beautiful and interesting place to stay but, of course, our first priority is cleanliness and comfort. Palais Sebban is an Andalusian arhitectual gem, especially in the main public areas (our room - Berbere Suite - was a bit compromised in terms of materials used etc); it has been beautifully and sensitively restored and truly is a feast for the eyes. Sadly though, not for the other senses!!... there is a bad smell that greets you as you walk through the front door of the riad and this lingers everywhere, including in the rooms! There are cats everywhere - they are given free reign in the riad and we even found one in our room the one day, sunning itself on the couches in the little lounge! Of course, I understand that many guests do not mind the cats but any riad/hotel etc cannot assume that this is the generality with all its guests. The smell is so pervasive that you actually don't want to sit anywhere in the public seating areas. Unfortunately, as if this wasn't enough, the whole place is unkempt and grubby and, for this, there is no excuse. In our room specifically there are dirt marks on most of the walls, especially in the bathroom, the drain was partly-blocked and smelly, the floor is caked in dirt (the soles of your feet will be black if you walk barefoot!), the air-conditioning unit has turned grey under a layer of dust etc, etc. The staff we interacted with were, in the main, courteous and polite. Specifically, the front desk and breakfast staff made every effort to assist us and to be pleasant and professional. That said, the general manager is nowhere to be seen (we did not meet him the entire seven nights we were there), and staff seems generally demotivated. Breakfast was a simple but very pleasant affair - around the strikingly decorated pool area, one of the few areas we felt happy to sit. We had dinner at the riad a few times too and meals were generous, tasty and well-prepared. It truly saddens me to write this sort of review and my husband and I were both determined not to let it affect our holiday but I do feel that travellers need to be alerted to what to really expect at Palais Sebban.
Karima was an exemplary hostess full of helpful recommendations to enrich our stay, the location was central and perfect to explore the centre of Marrakech. Facilities were clean and well maintained, the communal parts were absolutely stunning, a really beautiful Riad. Difficult to find one better
We winded our way down faceless narrowing passages, to find the Palais Sebban. We walked from the main door down the narrow internal passage way, ducked to get in the internal door and through to the lobbey. The hotel then opens out to beautiful flowered link court yards with stunning and complex mosaics and plaster work as good as most attractions in Marrakesh. A maze of passages and stairs lead to rooms and roof top terraces. Possibly avoid if you don't do stairs but otherwise well worth staying in.
The rooms were very large and beautifully furnished. Breakfast were lavish including omelets in a poolside bright courtyard. Staff was courteous. Wifi was excellent.No elevator was a major inconvenience.Ceilings along staircase were low for a 6 footer so I bumped my head several times. Exchange rate at the desk was poor. Ancient 7 inch key to open room door took 5-10 minutes of manipulation..charm lost.
If in Marrakech, stay at Riad Palais Sebban. Magical, beautiful with intricate traditional Moroccan interior design, spotlessly clean, excellent service, delicious meals. Wake up to twittering birds in the garden in the heart of the medina. Wonderful beds, large bathroom with shower and bath en-suite. Worth every cent!
I was completely shocked by the beauty of the Riad. It is well kept and always clean. The staff are the nicest people you will meet and want you to enjoy every second of your stay. They treat you like family and royalty at the same time. I will be coming back and staying here (and we explored other riads too and they just don’t compare!) I will recommend to anyone going to Marrakech! Thank you for everything!!
The location of this Riad in walking distance to the Souk and Medina is its biggest plus point. The Riad by itself is a quiet retreat in the middle of all the hustle bustle outside. The rooms are clean and spacious for families. Each room comes with a balcony or sit out area that makes it so easy to gather and hang out, especially since we were traveling with a large group. The staff are courteous and helpful. Breakfast buffet was decent with options to get the omelette and Moroccan crepés.
8 year old property, originally 5 separate private houses and all put together and interconnected. Amazing decor and original Moorish architecture. We had one suite on top floor to accommodate 2 adult and 2 children in the living room. WI-FI signal in fact not bad as well as warm running water and very stable. The main terrace features also a very small pool that we did not see anybody swim. Breakfast was great with large Western and Local selection. Only improvement would be for the waiters to clean up the tables while eating. The staff is super friendly. We met with the Manager, a lady who only started 6 months ago. The location is indeed hidden inside the Medina Old Town and close to The Souks. A porter will carry your luggage and you should not pay more than DH20-30. You reach all attractions within walking distance. Again great value and very clean hotel.
- Walking distance to Jemaa el-Fnaa and Koutoubia Minaret
- Free breakfast
- Free WiFi in rooms and public areas
- Onsite dining
Located in Medina, Palais Sebban is within a 10-minute walk of popular sights such as Jemaa el-Fnaa and Koutoubia Minaret. This 25-room, 4-star riad has conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.
Free breakfast is included with your stay. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.
Guests can expect to find free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a minibar, free bottled water, and a safe.
Guests staying at Palais Sebban enjoy access to a full-service spa, an outdoor pool, and a steam room. If you drive, self parking is MAD 20 per night, or you can take advantage of the airport shuttle (available on request) for MAD 400 per room roundtrip. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this spa riad include a rooftop terrace, free WiFi in public areas, and coffee/tea in a common area.
Reviews from Trip Advisor
88.0% of guests recommend this hotelTotal of 785 reviews