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Kasr-i Divan Hotel

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Family Room, Courtyard View | Egyptian cotton sheets, premium bedding, down comforters
Free daily buffet breakfast
Front of property
Front of property
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry

Explore the area

View in a map
1. Cadde 67, Mardin, Mardin, 47100
  • Place, Great Mosque of Mardin
    ‪10 min walk‬
  • Place, Zinciriye Medresesi
    ‪10 min walk‬
  • Place, Mardin Castle
    ‪11 min walk‬
  • Airport, Mardin (MQM)
    ‪17 min drive‬

Room options

View all photos for Economy Room

Economy Room | Egyptian cotton sheets, premium bedding, down comforters

Economy Room

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Courtyard View

Standard Room, Courtyard View | Egyptian cotton sheets, premium bedding, down comforters

Standard Room, Courtyard View

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, City View

Deluxe Room, City View | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, City View

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Courtyard View

Family Room, Courtyard View | Egyptian cotton sheets, premium bedding, down comforters

Family Room, Courtyard View

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Quadruple Room, City View

Family Quadruple Room, City View | Egyptian cotton sheets, premium bedding, down comforters

Family Quadruple Room, City View

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Suite, Patio, City View

Deluxe Suite, Patio, City View | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Suite, Patio, City View

  • City view
  • 754 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Room With Courtyard View

  • Sleeps 2

Economy Room

  • Sleeps 2

Deluxe Suite, Patio, City View

  • Sleeps 2

Deluxe Room With City View

  • Sleeps 2

Family Room With Courtyard View

  • Sleeps 3

Quadruple Family Room-City View

  • Sleeps 4

View all photos for Stardard Room

Egyptian cotton sheets, premium bedding, down comforters

Stardard Room

  • Sleeps 2

Standard Room

  • Sleeps 2

About the neighborhood

Mardin

Located in Artuklu, Kasr-i Divan Hotel is next to Hatuniye and Sakıp Sabancı Mardin City Museum. This 15-room, 3.5-star hotel welcomes guests with conveniences like free breakfast, a restaurant, and free in-room WiFi.

What's nearby

  • Sakıp Sabancı Mardin City Museum - 2 min walk - 0.1 miles
  • Sabanci City Museum - 2 min walk - 0.1 miles
  • Great Mosque of Mardin - 10 min walk - 0.5 miles
  • Zinciriye Medresesi - 10 min walk - 0.5 miles
  • Mardin Castle - 11 min walk - 0.6 miles

Getting around

  • Mardin Station - 20 min drive
  • Mardin (MQM) - 30 min drive

Restaurants

  • ‪Reyhan Cafe & Restaurant - ‬5 min walk
  • ‪Gazi Konağı Butik Otel - ‬4 min walk
  • ‪Besim Usta Kebap Salonu - ‬4 min walk
  • ‪Filinta Cafe - ‬4 min walk
  • ‪Atilla Çay Parkı - ‬4 min walk

About this property

Kasr-i Divan Hotel

At Kasr-i Divan Hotel, guests have access to free WiFi in public areas, coffee in a common area, and local meal delivery service. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include a porter/bellhop, a TV in a common area, and wedding services.
Guests can expect free WiFi and 50-inch Smart TVs with satellite channels. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and slippers. Other standard amenities include free minibar items, safes, and desks.

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  • Free WiFi
  • Breakfast available
  • Housekeeping
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The price is $41
Apr 30 - May 1
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • TV in common areas

Family friendly

  • Mini-fridge
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Front entrance ramp
  • Upper floors accessible by stairs only

More

  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable/satellite channels

Food and drink

  • Champagne service
  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM
  • Check-out: 11:30 AM
The front desk is open 24 hours a day.
Property Registration Number 21668

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.

Frequently asked questions

What can I see near Kasr-i Divan Hotel?

This hotel is situated in Artuklu, just steps from Hatuniye and Sakıp Sabancı Mardin City Museum, and within a short walk of Zinciriye Medresesi. You'll also find Bazaar and Mardin Museum less than a mile away.

How much does it cost to stay at Kasr-i Divan Hotel?

As of Apr 29, 2026, prices found for a 1-night stay for 2 adults at Kasr-i Divan Hotel on May 20, 2026 start from $136, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Kasr-i Divan Hotel?

No, there isn't parking available at the hotel.

Does Kasr-i Divan Hotel feature a casino?

No, Kasr-i Divan Hotel doesn't have a casino.

Will I find an indoor pool at Kasr-i Divan Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Kasr-i Divan Hotel?

There are many amenities for couples at this hotel, including champagne service as well as a restaurant and couples/private dining.

Are there hot tubs at Kasr-i Divan Hotel?

No, this hotel doesn't have a spa tub.

Does Kasr-i Divan Hotel have a restaurant with a breakfast menu?

Yes, Kasr-i Divan Hotel serves free buffet breakfast each morning from its restaurant.

Will Kasr-i Divan Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Kasr-i Divan Hotel.

Are there connecting rooms at Kasr-i Divan Hotel?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Kasr-i Divan Hotel?

The closest major airport to Kasr-i Divan Hotel is Mardin (MQM), which is 11.9 mi away (30 minutes by car).

Are there rooms with balconies at Kasr-i Divan Hotel?

Yes, some guestrooms at this hotel offer a patio where guests can enjoy city and courtyard views.

Does Kasr-i Divan Hotel have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Kasr-i Divan Hotel.

Kasr-i Divan Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 7 out of 13 reviews
Rating 8 - Good. 4 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 1 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Hector

Disliked: Cleanliness, staff & service, amenities
I would like to formally express my dissatisfaction with several aspects of my recent stay at that hotel. First of all, the hotel doorman, a young man, displayed a very poor attitude and was not friendly at all, which created a negative first impression. Additionally, the room was not clean upon arrival. There was visible dust that had fallen from the ceiling onto the beds, which is unacceptable. There was also no trash can in the room; the only one available was located in the bathroom. Furthermore, we requested that the room be cleaned during the day. However, when we returned in the evening, the room had not been cleaned, and we were forced to complain at the front desk. When we had breakfast, there was a puddle of water in the dining area. We did not see anyone cleaning it, and there were no warning signs. Anyone could have slipped and fallen. We are very disappointed with that hotel
Stayed 2 nights in Dec 2025

8/10 Good

Murat

Traveled with family
Liked: Cleanliness, staff & service, amenities
Oda temiz ve oldukca buyuktu. Tum calisanlar her konuda yardimci oldular. Kahvalti cok guzel ve yeterli.
Stayed 2 nights in Dec 2025

8/10 Good

Hülya

Liked: Cleanliness, staff & service, amenities
Odalar kesinlikle temizdi. Personel güler yüzlü ve ilgiliydi. Konum harika. Manzarası ise inanılmaz. Ancak kış günü ısınma sorunu yaşayabilirsiniz. Tek sıkıntımız oydu. Taş duvarlar kolay ısınmıyor ne yazık ki. Yaz vakti eminim ki harika bir tatil oteli oluyordur.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ela

Liked: Cleanliness, staff & service, amenities
Herşey çok güzeldi. Resepsiyonda Mehmet bey bize herşey den yardım oldu için çok teşekkür ediyorum. Kahvaltı çok güzeldi. Odamız çok sıcaktı. Herşey için çok teşekkür ediyorum
Stayed 3 nights in Dec 2025

10/10 Excellent

Bora

Liked: Cleanliness, staff & service, amenities
Hersey cok guzeldi. Oda temiz, ilgi yuksekti. Hersey icin tesekkurler.
Stayed 1 night in Dec 2025

8/10 Good

Ziynet

Traveled with group
Liked: Cleanliness, staff & service, amenities
Çalışanlar çok anlayışlı. Odalar gayet konforlu. Tek konu ayrılabilir yatakların olmaması bütün odalardaki bize verilen yatakların çift kişilik olması nedeniyle birbirini hiç tanımayan iki kişi aynı yatakta yatmak zorunda kaldı. Bir de grup olarak gelmemize rağmen hepimiz benzer odalarda benzer mekanik odalarda değil ayrı ayrı taraflarda kalmak zorunda kaldık bu biraz bizi zorladı
Stayed 1 night in Nov 2025

8/10 Good

Sibel

Traveled with family
Liked: Cleanliness, amenities
Otel temiz, bakımlıydı. Çalışanlar güler yüzlü ve yardımseverdi.
Stayed 2 nights in Nov 2025

10/10 Excellent

Enver Emre

Liked: Cleanliness, staff & service, amenities
Her şey çok iyiydi. Çalışanlar çok güler yüzlü ve ilgili. Kahvaltısı çok iyi. Sınırsız çay kahve var her saatte. Çok memnun kaldık.
Stayed 3 nights in Nov 2025

10/10 Excellent

hacer

Liked: Cleanliness, staff & service, amenities
personel nezaketi, konum ve otel mimarisi
Stayed 2 nights in Nov 2025

10/10 Excellent

Gulsah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Odası temizdi, konumu iyiydi, eski Mardin’de cadde üzerinde bir konumu vardı, kahvaltısı çeşitliydi, sadece otoparkı yok, ayrıca otoparka 400 TL ödemek zorunda kaldık, personel ilgiliydi
Stayed 1 night in Oct 2025