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Tughan Hotel

3.0 star property
Comfortable Mardin hotel in Artuklu with free airport shuttle
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Breakfast, lunch, dinner served; international cuisine, garden views
Breakfast, lunch, dinner served; international cuisine, garden views
Breakfast, lunch, dinner served; international cuisine, garden views
Honeymoon Studio Suite | Premium bedding, down comforters, memory foam beds, minibar
Breakfast, lunch, dinner served; international cuisine, garden views
Reviews
7.4

Good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Free airport shuttleFree airport shuttleFree airport shuttle
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping

Check out the area

Map
1.Cadde Sar Mahallesi No:351 Artuklu, Mardin, 47100
  • Popular LocationMardin Museum3 min walk
  • Popular LocationGreat Mosque of Mardin7 min walk
  • Popular LocationMardin Castle6 min drive

Room options

View all photos for Honeymoon Studio Suite

Honeymoon Studio Suite | Premium bedding, down comforters, memory foam beds, minibar

Honeymoon Studio Suite

  • 700 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Comfort Room, 1 Double Bed

Combined shower/tub, hydromassage showerhead, designer toiletries

Comfort Room, 1 Double Bed

  • 431 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Triple Room

Premium bedding, down comforters, memory foam beds, minibar

Executive Triple Room

  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

View all photos for Family Room

Premium bedding, down comforters, memory foam beds, minibar

Family Room

  • 646 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Deluxe Single Room, 1 Bedroom, City View

Premium bedding, down comforters, memory foam beds, minibar

Deluxe Single Room, 1 Bedroom, City View

  • 377 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room

Premium bedding, down comforters, memory foam beds, minibar

Deluxe Double or Twin Room

  • 484 sq ft
  • City view
  • Sleeps 2
  • 2 King Beds

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About the neighborhood

Mardin

Located in Artuklu, Tughan Hotel is next to Kirklar Kilisesi and Latifiye Mosque. This 30-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and a free airport shuttle.

What's nearby

  • Mardin Museum - 3 min walk
  • Şahkulubey Mansion - 4 min walk
  • Great Mosque of Mardin - 7 min walk
  • Mardin Castle - 6 min drive
  • Kasımiye Medresesi - 7 min drive

Getting around

  • Mardin Station - 24 min drive
  • The nearest major airport is Mardin (MQM): 33-min drive, 12.3 mi/19.8 km.

Restaurants

  • Artukbey Kahve - 3 min walk
  • Abbara Bar - 3 min walk
  • Birtat Lahmacun - 3 min walk
  • Cercis Murat Konağı - 4 min walk
  • Arasta Cafe - 1 min walk

About this property

Tughan Hotel

Comfortable Mardin hotel in Artuklu with free airport shuttle
Tughan Hotel features free WiFi in public areas, conference space, and a free kid's club. Airport transportation is made easy with a free airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with tours or tickets, access to locker space, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls, an off-leash area, and pet-sitting services. Other amenities at this family-friendly hotel include coffee/tea in a common area, a microwave in a common area, and a refrigerator in a common area.
Guests can expect to find free WiFi and wired Internet, plus LCD TVs with satellite channels and DVD players. Memory foam beds sport premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. All-in-one washer/dryers, fireplaces, and balconies or patios are other standard amenities. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Arabic, Azerbaijani, Bulgarian, Catalan, Chinese (Mandarin), Croatian, Czech, Dutch, English, Farsi, Filipino, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Portuguese, Romanian, Russian, Serbian, Slovenian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Han Restaurant

Things to do

  • Arcade/game room
  • Art gallery
  • Bicycle cleaning area
  • Bicycle equipment shop
  • Bicycle repair station
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Designer stores
  • Free children's club
  • Library
  • Playground
  • Shopping mall
  • TV in common areas

Family friendly

  • All-in-one washer/dryer
  • Arcade/game room
  • Art supplies
  • Baby bath
  • Baby monitor
  • Baby toys
  • Changing table
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Dining table
  • DVD player
  • Free babysitting
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Highchair
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Musical instrument
  • Playground
  • Pool gate
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5,382 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • In a provincial park
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • 9 accessible parking spaces
  • Accessible airport shuttle
  • Accessible bathtub
  • Accessible shuttle
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Ceiling hoist
  • Doorbell and phone notification
  • Elevator (30 inch wide door)
  • Fixed shower seat
  • Front entrance ramp
  • Grab bar in bathtub (30 inches high)
  • Grab bar in shower
  • Grab bar near toilet (30 inches high)
  • Hand-held showerhead
  • Handrails in hallways (35 inches high)
  • Handrails in stairways (30 inches high)
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Hospital bed
  • Lever door handles
  • Low-height bed (20 inches high)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Pool hoist on site
  • Portable bathtub seat
  • Portable hoist available
  • Portable shower seat
  • Sign language-capable staff
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Communal living room
  • Designated smoking areas
  • Electric bike charging
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - August 2020
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Hydromassage showerhead
  • Outdoor shower
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • CD player
  • DVD player
  • DVR
  • First-run movies
  • Hulu
  • LCD TV with premium satellite channels
  • Netflix
  • Pay movies
  • Streaming services
  • Video game console

Food and drink

  • 24-hour room service
  • Blender
  • Champagne service
  • Chef service
  • Cleaning supplies
  • Coffee grinder
  • Coffee/tea maker
  • Dining table
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Ice maker
  • Kitchen island
  • Lobster/crab pot
  • Meal delivery service
  • Microwave
  • Minibar
  • Mixer
  • Oven
  • Paper towels
  • Restaurant dining guides
  • Rice cooker
  • Separate dining area
  • Spices
  • Stovetop
  • Toaster
  • Toaster oven
  • Waffle maker
  • Wet bar

Outdoor space

  • Balcony/patio
  • Yard

More

  • 5G smartphone data speed
  • Access via exterior corridors
  • Air conditioning
  • All-in-one washer/dryer
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Computer monitor
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Fan
  • Fireplace
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Office
  • Phone
  • Printer
  • Safe
  • Separate sitting area
  • Smartphone
  • Soundproofed rooms
  • Unlimited free smartphone calls
  • Unlimited smartphone data usage
  • Window screens

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before 12:30 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • Food and water bowls, an off-leash area, pet-sitting services, litter boxes, and pet grooming services are available
  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for TRY 500.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: TRY 500.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay, Boost, LINE Pay, Amazon Pay, DANA, and DBS PayLah!
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • Check-in: 11:00 AM—-anytime
  • Check-out: 12:30 PM
  • Minimum check-in age: 15
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Alipay, Boost, LINE Pay, Amazon Pay, DANA, and DBS PayLah!.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Tughan Hotel Mardin
Tughan Mardin
Tughan Hotel Hotel
Tughan Hotel Mardin
Tughan Hotel Hotel Mardin

Frequently asked questions

What's there to see within easy reach of Tughan Hotel?

This hotel is situated in Artuklu, just steps from Mardin Museum and Kirklar Kilisesi, and within a short walk of Great Mosque of Mardin. You'll also find Şahkulubey Mansion and Sabanci City Museum less than a mile away.

How much does it cost to stay at Tughan Hotel?

As of May 14, 2024, prices found for a 1-night stay for 2 adults at Tughan Hotel on Jun 1, 2024 start from $73.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Tughan Hotel?

Yes, there is accessible parking and electric bike charging available.

Does Tughan Hotel include a casino?

No, Tughan Hotel doesn't have a casino.

Is there an indoor pool at Tughan Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Tughan Hotel?

There are many amenities for couples at this hotel, including a fireplace, Champagne service, and in-room massages.

Are there hot tubs at Tughan Hotel?

No, there isn't a spa tub at this hotel.

Does Tughan Hotel have a restaurant with a breakfast menu?

Yes, Tughan Hotel serves breakfast for a surcharge at Han Restaurant.

Does Tughan Hotel allow pets to stay for free?

Yes, cats and dogs stay free at Tughan Hotel and the property also provides an off-leash area and grooming services.

Are there connecting rooms at Tughan Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Tughan Hotel?

The closest major airport to Tughan Hotel is Mardin (MQM), which is 12.3 mi away (33 minutes by car).

Can I book a room with a balcony at Tughan Hotel?

Yes, every guestroom at Tughan Hotel comes with a balcony with some featuring valley or mountain views.

Does Tughan Hotel offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Tughan Hotel.

Tughan Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 71 out of 168 reviews" "
Rating 8 - Good. 31 out of 168 reviews" "
Rating 6 - Okay. 22 out of 168 reviews" "
Rating 4 - Poor. 20 out of 168 reviews" "
Rating 2 - Terrible. 24 out of 168 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

8.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Mark

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

2/10 Terrible

Piotr

Stayed 5 nights in Aug 2023

4/10 Poor

Muhammed

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Feb 2023

2/10 Terrible

Tanner

Stayed 3 nights in Oct 2022

6/10 Okay

Ahmed

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Good location
In first time when I was getting there to check in. I was waiting for 30 minutes in front of the door. Because no body there to check in. The final the man who came and the face sleep. Also, I paid the parking, but the actual I had a free valet, but he didn't earn to me only said need to pay.
Stayed 1 night in Aug 2022

10/10 Excellent

Joshua Oktay

Stayed 2 nights in Jul 2022

4/10 Poor

Azad

Traveled with partner
Disliked: Staff & service
We spent four nights there. When we arrived we found out that they gave our room to another customer. The room that they provide us later was very noisy, and we literally couldn’t sleep at all! The toilet flashing and the bathroom door had issues. Also, when we asked about washing our clothing they said a price which was much higher than the amount that I pay even at the US.
Stayed 4 nights in Jul 2022

2/10 Terrible

Nelson

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overpriced, noisy and slow internet. The only good thing was the location. There was live music every night until midnight which made it really hard for us to sleep. Breakfast was poor and definitely overpriced.
Stayed 2 nights in May 2022

6/10 Okay

Karst

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Ok for the money
This place needs maintenance. Mold in the bathrooms, luke warm water. Music until well after 11pm. People were great. Street parking only, so there may be parking or there, most likely, will not be. A bit west of the hotel is an non associated parking garage. I didnt use it, so i do not know cost or convenience.
Stayed 2 nights in Mar 2022

8/10 Good

Brenda

Liked: Cleanliness, staff & service, room comfort
Really nice hotel. Splendid views, good breakfast. A shame about the loud music until late in their nightclub.
Stayed 2 nights in Mar 2022