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Artuklu Otel

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Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry

Explore the area

View in a map
Diyarbakir Mardin Yolu, Mardin, Mardin, 47200
  • Place, Mardian Mall AVM
    ‪6 min drive‬
  • Place, Mardin Sanat Merkezi
    ‪6 min drive‬
  • Place, Mardin Museum
    ‪8 min drive‬
  • Airport, Mardin (MQM)
    ‪17 min drive‬

Room options

View all photos for Standard Room

Standard Room | 1 bedroom, desk, soundproofing, iron/ironing board (on request)

Standard Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Family Room

Family Room | 1 bedroom, desk, soundproofing, iron/ironing board (on request)

Family Room

  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Comfort Single Room, 1 Double Bed

Comfort Single Room, 1 Double Bed | 1 bedroom, desk, soundproofing, iron/ironing board (on request)

Comfort Single Room, 1 Double Bed

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Mardin

Located in Artuklu, Artuklu Otel is 2.7 mi (4.4 km) from Mardin Sanat Merkezi and within a 5-minute drive of Mardian Mall AVM. This 3-star hotel has 30 rooms and welcomes guests with free breakfast, free in-room WiFi, and free valet parking.

What's nearby

  • Mardian Mall AVM - 6 min drive - 4.7 miles
  • Mardin Sanat Merkezi - 6 min drive - 3.4 miles
  • Mardin Museum - 8 min drive - 6.5 miles
  • Great Mosque of Mardin - 8 min drive - 6.7 miles
  • Mardin Castle - 8 min drive - 6.7 miles

Getting around

  • Mardin Station - 13 min drive
  • Mardin (MQM) - 23 min drive

Restaurants

  • ‪Arabica - ‬3 min drive
  • ‪Ali Baba Restaurant - ‬4 min drive
  • ‪O&A House - ‬4 min drive
  • ‪Ose Restaurant - ‬3 min drive
  • ‪Camelya Cafe - ‬3 min drive

About this property

Artuklu Otel

Guests staying at Artuklu Otel enjoy free WiFi in public areas, laundry facilities, and a TV in a common area. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for TRY 50 per vehicle one-way. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. This smoke-free hotel also has a garden.
LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and slippers. Other standard amenities include electric kettles, free local calls, and desks.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Free uncovered extended parking on site

Food and drink

  • Free buffet breakfast available 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: TRY 50 per vehicle (one-way)
  • Laundry fee: TRY 10 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Property is also known as

ARTUKLU HOTEL Hotel

ARTUKLU HOTEL Hotel Mardin

ARTUKLU HOTEL Mardin

Artuklu Otel Hotel

Artuklu Otel Mardin

Artuklu Otel Hotel Mardin

Frequently asked questions

What can I see around Artuklu Otel?

This hotel is situated in Artuklu, close to Mardin Museum, Mardin Castle, and Zinciriye Medresesi. You'll also find Mardin Sanat Merkezi and Mardian Mall AVM within a short drive.

Is there parking available at Artuklu Otel?

Yes, valet, extended, and self parking are free at the hotel.

Does Artuklu Otel include a casino on the premises?

No, Artuklu Otel doesn't have a casino.

Will I find an indoor pool at Artuklu Otel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Artuklu Otel?

Couples staying at this hotel will appreciate amenities like 24-hour room service and slippers as well as a restaurant.

Are there hot tubs at Artuklu Otel?

No, this hotel doesn't have a spa tub.

Does Artuklu Otel have a restaurant with a breakfast menu?

Yes, Artuklu Otel serves free buffet breakfast each morning from its restaurant.

Will Artuklu Otel allow pets to stay free of charge?

No, pets aren't allowed at Artuklu Otel.

Are there connecting rooms at Artuklu Otel?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Artuklu Otel?

The closest major airport to Artuklu Otel is Mardin (MQM), which is 11 mi away (23 minutes by car).

Are there rooms with balconies at Artuklu Otel?

No, you won't find guestrooms with balconies at Artuklu Otel.

Artuklu Otel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 36 out of 63 reviews
Rating 8 - Good. 17 out of 63 reviews
Rating 6 - Okay. 4 out of 63 reviews
Rating 4 - Poor. 3 out of 63 reviews
Rating 2 - Terrible. 3 out of 63 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Engin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Preisleistungsverhältnis i. O.
Stayed 1 night in May 2022
Verified review

2/10 Terrible

Aliya

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal unfreundlich!!! Besitzer eine Katastrophe und gibt keinen Wert seinen Kunden!!!! Wir hatten 4-5 Tage vor der Anreise gebucht gehabt, als wir im Hotel ankamen behauptete erst ein Mitarbeiter das wir nicht gebucht hätten! Als ich Ihm die Buchungsbestätigung gezeigt hatte meinte er das kann nicht sein!! Nach einer ganzen halben Stunde hatte er unsere Buchung gefunden aber das Zimmer wurde bereits einem anderen Kunden gegeben! Wir haben 1 Stunde warten müssen bis die Organisation gepasst hat! Zimmer war eine Katastrophe dreckig verraucht! Nicht frisch bezogene bette! Als ich mich beschwert hatte und nach einer Lösung verlangt hatte meinte der Besitzer ich solle doch das Zimmer verlassen!!! Nachts um 1 mit meiner Mutter und mit meinem Baby!!!! So eine Unverschämtheit habe ich noch nie erlebt!!!!
Stayed 1 night in Mar 2022
Verified review

2/10 Terrible

reyhan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rezalet

Hotel com dan rezervasyon yaptırıp ödeme yapmama rağmen gittiğimde rezervasyon olmadığını söyleyerek 3 bayan Mardin'de ortada kaldık rezalet bir durumdu kesinlikle tavsiye etmiyorum
Stayed 1 night in Oct 2021
Verified review

8/10 Good

Celal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Güzel Kalınır

Otelden çok memnun kaldım lakin odamın yanında galiba yakıt istasyonunun pompaları idi birde yan oda nın tuvalet-banyo dan gelen sesler odanın içinde gibi.. rahatsız edici😔
Stayed 2 nights in Oct 2021
Verified review

8/10 Good

Aysegul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Güzel otel

Güzel, temiz, çalışanları ilgili bir otel. Tavsiye ederim.
Stayed 1 night in Oct 2021
Verified review

8/10 Good

Ali Osman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Memnunuz

Otel guzel bir gece kaldık. Memnun kaldık. Tavsiye ederim.
Stayed 1 night in Sep 2021
Verified review

8/10 Good

AYKAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

huzurlu otel

Ailemle konakladım ve çok memnun kaldık. Personel güleryüzlü ve yardimseverdi. temizlik ve kahvaltı son derece iyiydi. tekrardan konaklarım.. eski kent merkezine yaklaşık 7 km idi.arabayla seyahat edenler icin bu bir avantajdir.çünkü eski kent merkezi sıkışık,bol trafikli ve tek yöndür…
Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

Ozan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kesinlikle süper bir otel. Konforu çok iyi. Konum olarak da merkeze yakın ve ulaşım kolay.
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Faruk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kısa süreli konaklamalar için ideal. Eski Mardin’i gezmek için oraya yakın yerlerin otopark sorunu olduğu için hem şehir dışında hem de temiz bir yer olduğu için tercih edilebilir. Tek eksik odalarda mini bar olabilirdi o da kısa süreli konaklamalar için acil ihtiyaç değil. Otelin altı aynı zamanda petrol olduğu için market hizmeti de faydalı
Stayed 1 night in Jun 2021
Verified review

10/10 Excellent

Sezai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel yeni ve tertemiz, sessiz, resepsiyondaki personel çok yardım sever, fiyat performans açısından mükemmeldi.
Stayed 1 night in Apr 2021
Verified review

10/10 Excellent

Hikmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

İyi konum, Temiz, Sessiz.

Her şey için teşekkürler
Stayed 1 night in Mar 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fiyat performans oteli

Genel olarak iyi bir otel. Kahvaltıda erken uyanırsanız sıcaklar var. Temizlik iyi. Odada mini bar yok.
Stayed 2 nights in Feb 2021
Verified review

8/10 Good

Ahmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yeni, temiz bir otel. Aracı olanlar için iyi.

Odalar gayet temizdi. Resepsiyon personeli güleryüzlü ve yardımcıydı. Sadece kahvaltıda sıcaklar erken bitiyor. Aslında 11'e kadar kahvaltı açık. Sıcakları tükendikçe az az getirmeleri daha iyi olur.
Stayed 2 nights in Oct 2020
Verified review

6/10 Okay

Hajj

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Not recommended

The good thing is man at reception really cooperative, rooms clean and good space Bad things, first was so far away from cuty center, power goes off every while, NO WATER WHEN WE WOKE UP, we couldn't even wash our faces at morning, it was terrible Breakfast disappointing, so poor, no options just eggs and cheese, although in Hotels.com it said open buffet, the other bad thing is elevator got stuck so we had to take the stairs with our luggages.
Stayed 1 night in Aug 2020
Verified review

2/10 Terrible

Ahmet

Disliked: Staff & service, property conditions & facilities, room comfort

Bilgilendirme ve karşılama "0"

Yanlış bilgilendirme ve İlgisiz karlılama hizmet koca bir "0"
Stayed 1 night in Aug 2020
Verified review

10/10 Excellent

Ahmethakan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel şehir merkezine uzak olmasına rağmen çevre otellerden daha uygun ve çalışanlar ilgi ve alakası maksimum seviyede. Otelin dışı dizi yanıltmasın odalar çok güzel dizayn edilmiş.
Stayed 1 night in Aug 2020
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Tesis konum bilgisine Keşke tesisin benzin istasyonunun içinde olduğunu belirtse.
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Gökhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

İçi mükemmel.

Mükemmel bir otel içi tertemiz kahvaltısı süper,çalışanlar efendi mi efendi saygılı uygun lükse yakın bir otel odası.şehirden uzak aracı olmayanlar bence düşünsün taksi vs pahalıya gelir otel bir petrolün üzerine kurulmuş 3 kattan oluşan bir otel Galibinize gitmesin biz artvinden eşimle özel aracımızla gittik diğer mardindeki süslü otellerin pis olduğu yorumları ve bu otelin temiz olduğu yorumuyla bile bile gittik ve memnun kaldık bu fiyata bedava....
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Yakup

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nezih bir otel

Nezih bir otel, tek sorun odalar arasındaki izolasyon çok kötü.
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GÜZEL BİR HOSTEL

ODA ÇOK TEMİZDİ. PERSONEL İLGİLİ VE GÜLERYÜZLÜYDÜ. MUTFAK VE KAHVALTI BEKLENTİNİZİ KARŞILAMAYABİLİR. BİR DE ASANSÖRÜNDEN GICIRTILAR GELİYORDU.
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Ahmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

gayet temiz ve konforlu

mükemmeldi
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Artuklu Otel

Artuklu Otel, Otel ihtiyacınızı Mardin'de tüm gerekleriyle giderebilecek, çalışanları sıcak ve anlayışlı olan, Mardin gezimizi keyiflendiren gerçekten orta duruma sahip ve Mardin'i gezmeye gitmek isteyen insanlar için ideal bir otel. Çalışanları yöre insanı gibi sıcak ve anlayışlılar. Konum merkeze otobüsle 10 dakika civarında, oteli dışarıdan görünce "bu ne!" diyebilirsiniz. Fakat amacınız X otelinde kaldım demek değilse, uygun bir bütçeyle kaliteli bir hizmet görmek istiyorsanız bu oteli tercih edin. Pişman olmayacaksınız.
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Hasan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Çok memnun kaldık

Çok memnun kaldık. Çok ilgililer. Çok temiz, yeni bir otel. Sadece şehrin girişinde, merkezden biraz uzakta yer alıyor. Kahvaltısı da çok başarılı. Teşekkürler
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Ahmet

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Asansör bozukken kullanılmasın

Asansör ile 1. Kata çıkmak istediğimizde asansör aniden 0 ile 1. Kat arasında bir yerde durdu bu bizi çok korkuttu ilgililere söylememize rağmen bir girişimde bulunulmadı
Stayed 1 night in Oct 2019
Verified review

4/10 Poor

Yusuf

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Vasat

2 gece konakladık. Odalar temiz ve güzel. Otelin konumu şehir merkezine uzak. Kahvaltısı kötü. asma tavanın üstünde cekirge vardı sanırım , geceleri cıkardıkları sesi bilirsiniz. Ondan uyuyamadım. Birdaha bu otelde kalmam.
Stayed 2 nights in Sep 2019