Dolphin Cove Inn3.0 out of 5.0
Recent guest reviews
The hotel itself, minus the single worst bed I have EVER slept on, is nicely situated and comfortably run down. The staff is attentive and it's clean BUT the nightclub down the bay is horrendous. There is literally no place in the room, and we were half underground, that you could hide from the noise. Combine astonishing volume and a painfully uncomfortable bed and you are in for a long night at least three nights a week. If there was any consolation it was in the knowledge that the folks next door at Las Hadas were suffering, too. And look at the photo to see the terrible way they treat their employees. Time is too short to listen to Las Bougainvilleas and their music. Life is too short to sleep on a bed so hard you wake up barely able function because of back pain. No, sadly, never again.
Fun place to stay. Lots of up and down so beware if your knees are gimpy .Although the rooms are older everything worked and they were comfortable and had full kitchen and a nice refrigerator. Pleasant and helpful staff.
This hotel has amazing views from the rooms; however, the rooms are really showing their age... the towels are extremely thin and worn, the beds are a hit/miss, the sheets and bed covers have also seen better days; but, this is still a good place to land to enjoy the tropical heat/sun; the workers keep the place clean and it's a pleasant stay.
Great location great price. Right next to Las Hadas resort, we actually used there pool ,a nd paid cash at thier bar one day. Dolphin Cove is a quite and inexpensive hotel. Huge rooms with a kitchnette. Plenty of parking. It's on the Santiago peninsula so you feel extra safe. Huge terrace came with our room, plenty of room to stretch out.
The Dolphin Cove Inn is a nice spot for a short getaway. The rooms are comfortable and the views are great. It can be good for a family trip but there are a few drawbacks. The hotel is somewhat isolated on the peninsula which in some respects is very nice but getting to restaurants and other spots takes a little effort. There is access to a small beach that is somewhat protected. The pool was OK in the mornings but got very hot and crowded by afternoon. The restaurant was just OK. We did have access to the Tesoro Hotel next door which had a much nicer beach and pools but the cost was exorbitant at mx$900 per person! I would recommend it for a family with young kids who want to be away from the main strip for a reasonable price.
I have stayed at the Dolphin Cove a few times in past years and have always enjoyed the setting, the food and the rooms but on this recent March vacation I was treated to truly exceptional guest service from Kayla, Katia, Juan Pablo, Lorena and others. I spent a good deal of time on site and seemed to have questions about everything and was always greeted with a smile and an understanding manner, and the answers I needed. The room, weather, setting and food were still fantastic but this trip the Staff really convinced me that there is no other hotel in the Manzanillo area that I am interested in staying at during my trips. Thank you all sincerely for making my away time such a wonderful time!!
A dated property which could use some upgrading yet fairly well maintained & very clean. And each room has a balcony facing the bay &/or pool. The 'beach' is very unimpressive - small, possibly polluted from the marina next door, but there are some beauties only 15 minutes away in Santiago! Staff, at the front desk & in the restaurant, were all very pleasant & helpful but not once during our 2 wk. stay were we able to connect with the 'concierge', or anyone else, to find out about golf, entertainment, etc in the area. Seeing as there are a lot more English speaking people coming to this resort I think having someone available to assist with these things could go a long way! The 2nd week I was informed, by another guest, of the free vonage phone in the lobby & on our last days another guest informed us we can get wrist bands from the front desk to allow us through the security gate into Las Hadas (although we always were let through without them). It would be helpful if both of these things were listed in the information book that is in each room. The number of stairs at DC were not a problem for us but could be for others - 49 steps up to reception, 58 steps from pool to center walkway, 100 steps from here to main malecon along the water, etc. Golf carts will transport you from A to B but one has to be able to manage the steps between! Having rm. kitchen facilites & the (Paradise) restaurant on site is definitely a bonus since everything else is a fair distance away. The food was always great but the w\e b'fast buffet could be improved upon for the price. We encountered very slow service a couple of times - one eve waiting an hr for a pasta dish, & one aft over an hr for a poolside hamburger - even though there were very few patrons at the time. And one night on ordering a drink was given just OJ without being informed they had run out of vodka! There was a problem with the pool one day, water became cloudy due to a broken pump & guests were informing others to stay out of it - there was no signage or staff alerting people it was not safe to go in. But overall we really enjoyed our stay, got used to the steps, & loved the beautifully lush grounds. Got used to hopping on the #8 bus to go into the main area of town, taxis are of abundance & cheap, & getting around is not a problem. Waking to the sound of the ocean & the birds, having coffee on the balcony, enjoying the view & morning sun to start every day - priceless!
This is the 10th year we have been travelling to Manzanillo Mexico and staying at the Dolphin Cove. Our experience has always been positive and so I guess that is why we keep returning. If you want a 4 or 5 star all inclusive resort.. this is not the place for you. It is a boutique hotel, the rooms being a bit dated but they are clean and if you need something fixed - it is DONE pronto! I cannot say enough good things about the staff and all how they "go above and beyond their call of duty", Special recognition goes to: - the Manager, Cynthia - Reservations, Lorenne OUTSTANDING CUSTOMER SERVICE! For my partner and I, these two individuals always give us a "few extras" and it just makes us feel special and just want to return to a place that remembers us and is just too kind!!! The restaurant (Paradise) onsite is GREAT.. Very good food, affordable and huge portions. The wait staff - Hugo, Zinny & Marie - work so hard and again, during our stay - always "gave us just a little extra attention". One thing that still needs some attention to is the pool area on weekends. It is so crazy with the Mexican families coming. They bring their coolers of food, beer/drinks and just whoop it up. They are eating in the pool, drinking and just having a good time. The children are still running through the restaurant dripping wet and their parents seem unconcerned. They also bring their music systems and it seems like a competition of who has the loudest system. The children become unruly/screaming from morning to night. In Canada, we just don't behave this way so I think most of us Canadians/Amercans find weekends a challenge. My partner and I tend to leave the resort and go some place quieter. All in all, we love the Manzanillo area and we really enjoy staying at the Dolphin Cove.. the views, the staff.. are second to none.. Thank you Dolphin Cove
Checked in with another couple for a planned 2 week stay. Stayed one night and left next day. DC was recommended by friends who stay here every winter. There are a number of buildings with rooms of different options. We had chosen a Junior Suite. My wife and I had room next to our friends. First impressions were bad. Room condition run down. Dirty pillows and furniture. Bath towels so frayed and thin as to make poor dish cloths. Missing items [microwave in one but nothing in the other]. Sewer smell from bathroom and did not even try the shower. Toilet seat broken off. Refrigerator filthy. Found out that the hotel is for sale and apparently no takers and no $ going into upkeep. Avoid!
We love the ambience of Playsol Manzanillo/Dolphin Cove Inn. As mentioned by lots of other reviews there are a lot of stairs, we didn't find them a problem, but some might. The outside of the complex is stunning and the view of the pool and ocean amazing. We loved to sit on the balcony both day and evening enjoying our "perfect view." Housekeeping is wonderful and the units are cleaned daily! Front desk staff are knowledgeable and speak English. It's a nice walk to Starbucks about 45 minutes, which is a perfect early morning walk. The only thing I would urge the owners to do is to update, the units are quite tired looking and some in need of repairs.
- Free WiFi in public areas
- Free parking
- Onsite dining
- Outdoor pool
Located in Peninsulas de Santiago within a short walk of Las Hadas Golf Course, Dolphin Cove Inn is within a mile (2 km) of Playa La Audiencia. This 47-room, 3-star hotel welcomes guests with a restaurant, an outdoor pool, and free self parking. In central Manzanillo, the hotel is also close to Playa Olas Altas and Riviera Casino.
Enjoy a leisurely bite to eat at Paradise, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service. Start each morning with continental breakfast, available for a fee from 8:30 AM to 11:30 AM.
The 47 air-conditioned rooms feature kitchenettes and balconies. 21-inch TVs come with cable channels and DVD players. Beds are dressed in premium bedding and bathrooms offer rainfall showers and hair dryers. Coffee makers, free local calls, and ceiling fans are other standard amenities.
At Dolphin Cove Inn, guests enjoy an outdoor pool, a children's pool, and free WiFi in public areas. There's free parking, and an airport shuttle (available on request) for MXN 650 per person roundtrip. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach hotel include a terrace, a porter/bellhop, and a TV in a common area.
Reviews from Trip Advisor
83% of guests recommend this hotelTotal of 251 reviews