Best Western Plus Luna del Mar3.0 out of 5.0
Recent guest reviews
Very disappointed because we didn't get complementary breakfast as they said when we booked. Food was ok Room was nice,very spacious bathroom, big rooms. Great location, nice swimming pools but, I have to say that staff could be more friendly.
It's right on the beach, although the water is supposed to be a bit dangerous, and has several nice-looking pools. However, it has a few odd/annoying features. The internet is terrible (practically did not work in my room) and for reasons that i still do not understand, I had a giant jacuzzi in the middle of my room. Not in the bathroom. No, in the middle of the room. Very strange. Sound also carries in the hotel, so you better hope you do not have noisy neighbours! (also no elevator, and lots of stairs, but that does not personally bother me)
Real nice Hotel restaurants near it stores 50 feet away from the hotel my family and I planning to go again next year to the same spot you won't regret you can rent jet skis motorcycle four wheelers andas en mi friend don't think a lot real nice Beach
We had a really nice room which overlooked the beach. Please remember that you are in MEXICO so you must make allowances when your not paying top dollar for your accommodation. The room was spotless and equipped with all the basics. Clean sheets and towels were provided ever day. The restaurant was lovely with good quality food and great service. We will return.
If you are looking for a place to lay your head for a week or so this is a perfect location on the beach. It is very clean and well maintained by friendly staff. Its an older hotel but still very comfortable.
A nice, clean older hotel. The rooms were a bit antiquated, with decor that tries to be e Egyptian and Indian at the same time. The restaurant offers great service and a very standard menu with few frills. Unfortunately, this hotel has very little in the way of amenities for the disabled. Too many really steep stairways and no elevators make this place impossible for them. All in all, I would consider staying here again.
We stayed in one of the suites with an spectacular view of the bay. The size of the room is great and the bed was really comfortable. It has a relaxing bathing tub in which you can relax while watching the dawn on the horizon... That is just awesome. The pool was too chlorine for my tasted. The neighborhood offers good options for restaurants and bars and at the same time security and good levels of tranquility. Totally recommendable.
Excellent service, nice rooms, I really enjoyed my stay!! The room has a very nice view. Perfect for family vacation and a romantic date. It's close by the beach as well. Excellent breakfast, and nice staff. Definitely going back on my next trip.
We stayed here in 2013 and had a better room. This time we were on the 3rd floor. The bedroom was mostly taken up with the bed. We could squeeze around the bed, but there was little leeway. The bathroom must have as large as a sheet of plywood - 4x8 with a sink, toilet, and shower. Brushing my teeth I had to set things on the toilet seat since there was no room elsewhere. The internet worked for a few hours on and off and then quit. I called the front desk and was told someone would be right up to fix it. 12 hours later they did - apparently the fix was as easy as resetting the router, but the previous night they either forgot or ignored my call. The staff was friendly. The room and bathroom was so small that my wife and I both got cranky with each other - something we rarely do (been married 40 years this November)
We are staying in the area and end up at BW quite regularly. We have been anticipating the opening of the new beachfront restaurant. It opened yesterday and we discovered that they have priced the entire menu in USD. HUH!. When questioned they told us we could pay with pesos at a 20/1 rate. Just a ripoff. We won't be going there until they reverse this idea.!
Reviews from Trip Advisor
75% of guests recommend this hotelTotal of 106 reviews