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Recent guest reviews

The room was very tight and small. 2 people and we were tripling over each other, no room to walk

Employees so friendly and accomodaring. The free shuttle from the mall and to the airport.

I like the spaciousness of the room and very clean. I did not like the way the front door was installed and the toilet was leaking when the bidet was used.

If I say too much the review will be sent back and asked to be done again so here's what i'm going to send... Fix the broken tiles in the elevator...

The hotel is close to the airport, free shuttle was nice, the hotel needs to be updated, the place looks a little old on the interior.

The hotel is close to the airport, the staff are friendly and good buffet breakfast. Also lot of restaurant close by and a Watson store.

I was on 11 floor which smell like ash tray due to smoking room. Also all night long I could hear elevator noise could not sleep room# 1137. I will not recommend anyone to stay in this hotel.

Staff was friendly and helpful food in restaurant was great

I like that it’s close to the airport and has a shuttle bus that drop you off and pick you up to/from the airport.

accommodating service but room is small. Also, earthquake emergency response was confusing.

Checking in is so slow ,only 2 employees on the check in process,2 extra employees not doing anything instead of helping out with the long line.Small bathroom and small room .

We are so disappointed because the room that was shown when we booked was not the actual room that was given to us. The inclusive breakfast for two was not also given and availed. The room was terribly small to accommodate two adults and the luggages that we carry along with us. The bathroom awkwardly smelled like there id plumbing problems. The room despite of a window does not pose a pripee view or centilation because of its its secluded location. Shuttle service was terrible. Concierge was non functional after 12 mn. It was an experience we dont want to experienced with.

It was a nice clean hotel. A bit small. The bed was ok it’s just low.

Good breakfast and room is clean. Staff are very friendly. Location of the hotel is convenient

Nice, spacious and very clean hotel. Location is great

Friendly staff and clean room. Would stay again and will recommend

Excellent staff very clean room and cold ac. Dinning facilities had a great selection of dishes and great service.

We had a late check-in and arrived at hotel around 11:15pm local time. It was chaos in the lobby as there were so many folks trying to check in while the rooms were not ready. The rooms should've been ready by 3pm. Each person that was checking in took at least 10-15 minutes each until they can find a ready room. It took us about an hour (already well past midnight) for us to get into our room. I booked this hotel based on the positive reviews and proximity to airport (since I was flying out next day). This check-in though was by far my worst experience I've ever had in my many different hotel stays.

Andrews Avenue Pasay

Hotel highlights

  • Steps from Resorts World Manila
  • Free WiFi in rooms and public areas
  • Free parking
  • Concierge services

Savoy Hotel Manila places you next to Resorts World Manila and within a mile (2 km) of other popular attractions like Fort Bonifacio. This 684-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and concierge services.


Rooms

The 684 rooms are air-conditioned and have an array of amenities, including free bottled water, safes, and phones. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Desks are also available. Housekeeping is available on request.


Property features

Guests staying at Savoy Hotel Manila enjoy free WiFi in public areas, laundry facilities, and a porter/bellhop. Onsite parking is available, both free self and paid valet parking (PHP 300.00 per stay)—also useful is an airport shuttle (available 24 hours) for PHP 1000 per vehicle one-way. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. This hotel also has a TV in a common area.

Room options

Suite

1 Queen Bed | Sleeps 2

Essential 2, 1 Queen Bed

1 Queen Bed | Sleeps 2

Executive Suite, 1 Queen Bed

1 Queen Bed | Sleeps 2

Essential 1, 2 Single Beds

1 Twin Bed | Sleeps 2

Guest reviews for Savoy Hotel Manila

Everyone (13) Couples (2) Family (11)
4
Family

The room was very tight and small. 2 people and we were tripling over each other, no room to walk

By on Jun 4, 2020

4
Partner Couples Family

Employees so friendly and accomodaring. The free shuttle from the mall and to the airport.

By on Mar 12, 2020

4
Everyone

I like the spaciousness of the room and very clean. I did not like the way the front door was installed and the toilet was leaking when the bidet was used.

By on Feb 20, 2020

4
Everyone

If I say too much the review will be sent back and asked to be done again so here's what i'm going to send... Fix the broken tiles in the elevator...

By on Jan 29, 2020

Review comment responded on Jan 29, 2020

Dear VALUED GUEST, Warm greetings from The Savoy Hotel Manila! It has been a great delight to have you as our guest. We deem you as a very valued client and thank you for your genuine support. On behalf of the entire team, I personally would like to extend my sincere apologies for any inconvenience that you have experienced during your stay. Rest assured that your concern will be dealt accordingly and will be addressed promptly. I also would like to take this opportunity to thank you for this feedback. It is through this information that we can continuously improve our level of service in order for us to continue in providing excellent and impeccable service you truly deserve. Again, my heartfelt thanks and we look forward to the opportunity of welcoming you back soon. Should you have further inquiries, please do not hesitate to contact us. Best Regards, Nathan Alban Assistant Front Office Manager

3
Family Family

The hotel is close to the airport, free shuttle was nice, the hotel needs to be updated, the place looks a little old on the interior.

By on Jan 27, 2020

4
Family Family

The hotel is close to the airport, the staff are friendly and good buffet breakfast. Also lot of restaurant close by and a Watson store.

By on Jan 17, 2020

1
Family

I was on 11 floor which smell like ash tray due to smoking room. Also all night long I could hear elevator noise could not sleep room# 1137. I will not recommend anyone to stay in this hotel.

By on Dec 2, 2019

Review comment responded on Jan 29, 2020

Dear VALUED GUEST, Warm greetings from The Savoy Hotel Manila! It has been a great delight to have you as our guest. We deem you as a very valued client and thank you for your genuine support. On behalf of the entire team, I personally would like to extend my sincere apologies for any inconvenience that you have experienced during your stay. Rest assured that your concern will be dealt accordingly and will be addressed promptly. I also would like to take this opportunity to thank you for this feedback. It is through this information that we can continuously improve our level of service in order for us to continue in providing excellent and impeccable service you truly deserve. Again, my heartfelt thanks and we look forward to the opportunity of welcoming you back soon. Should you have further inquiries, please do not hesitate to contact us. Best Regards, Nathan Alban Assistant Front Office Manager

3
Everyone

By on Sep 27, 2019

5
Everyone

Staff was friendly and helpful food in restaurant was great

By on Sep 3, 2019

5
Family Family

I like that it’s close to the airport and has a shuttle bus that drop you off and pick you up to/from the airport.

By on Jun 1, 2019

Review comment responded on Jun 2, 2019

Hello there! Thank you for choosing Savoy Hotel during your visit to Philippines and for taking the time to give us a five-star rating! We appreciate your generous compliments and are pleased you enjoyed your stay. We hope to serve you again whenever your travels bring you back to Manila! Kind regards, Jeraldine Duty Manager

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