Park Inn by Radisson Manchester City Centre4.0 out of 5.0
Recent guest reviews
For the price of the room we felt it was pretty basic and couldn't find what was so ( superior) about it . Although it was comfortable and fairly clean just a couple of old stains on the carpet . The complimentary dove toiletries were a nice touch. Having felt slightly ripped off we were looking forward to a nice breakfast. The self service breakfast area was a little messy , the bacon didn't look appetising and a no mushrooms in sight but confusingly there was sweet potato. Coffee not nice from the vending machine tasting a little bitter . The only seats with cutlery weren't comfortable but hard the comfiest seating had no cutlery on them.
Frustrating as its a good hotel but the short cuts and penny pinching put a dampener on the experience. My expectations were that this hotel would be above your usual budget hotels but not quite luxury. I have recently stayed at another hotel within the vicinity which was in the same price bracket and a good comparison. Base my review around these factors. First of all the positives and there are a lot of them. Location is ideal for Victoria station and the MEN arena. One of the strongest points is that the staff on the ground/restaurant are really friendly and helpful. The would engage in genuine conversation and look to help. Gym and spa are really good and although not a regular spa goer the treatments looked reasonably priced. Breakfast is very good with all the usual options along with a few extra bits that you wouldn't normally see. These points raised it up to a 3 star. Moving onto the things I wasn't impressed with and most of them are to do with the rooms and room servicing First thing was the iron in the room. My shirts were badly creased and the only irons in the whole hotel are these little travel irons with no steam. Tried wetting my cloths and all sorts but they still didn't do the trick. Budget hotel you would expect this but in a Radisson you would think they would spend the extra £10 on each iron and get a basic steam iron. All the information cards in the rooms are on tatty pieces of card. The chairs in the rooms are cheap and my one was covered in stains. Slept well enough on the bed but I'm sure it was 2 singles joined together. Again it seemed cheap. The only toiletries you get are the soaps and gels that are screwed to the wall. Again that's fine in a £50 budget room but would have thought the Radisson would have provided these little luxuries and it makes you feel like the hotel want to treat their guests rather than penny pinching. Only tea and coffee provided. No little packs of biscuits or any other goodies. No bath just a shower with a tiled floor which felt like a service station shower room. The shower wasn't exactly a power shower. Think its one of them eco showers It was functional. In the other hotel I stayed at the cleaners would come in a straighten up all the booklets, cards, iron cord, move remote and so on. Not here. Make the bed, service the bathroom and that's it. Part of me doesn't expect this to be done for me but on the other hand it just re enforced the feeling that I felt like they take short cuts and don't really make you feel like its a treat to stay in their hotel. Ate in the hotel every evening. Waiters and waitresses were really good and friendly. But.... the restaurant was quiet but service was slow. I personally wasn't that inspired by the menu. Its states that there are locally inspired dishes on the menu and I may have missed it but I couldn't see any.Take a look yourself though online. Like I keep saying I could fault the staff I had interaction with and the staff/chef did a good job but I did wonder if they management need to spend money on a couple of extra staff members for the kitchen. Like the title of my review it was frustrating as there is so many plus points but for some reason decisions at what I'm guessing a more senior/budget level really let it down in my personal opinion. You will come away happy if you go there and expect a back to basics room in a nice hotel but if you go like I did and expect that tiny bit more from your room then you may be disappointed.
We was booked to see Take That before the Arena bombing. We asked the hotel if we could switch to the he replanted Take That gig in June. The hotel went above and beyond and contacted Hotel.com to see if we could move to the new date without extra cost. This was duly approved. The hotel could easily have said sort it ourself! When we arrived they also made sure we had a twin room instead of a double. Again something they didn't have to do as it was our fault for booking a double. This was topped off by us arriving and the room not being ready but the lady in reception came and found us in the bar when our room was ready to hand out keys over. Over all the hotel was amazing, modern, clean and service is second to non! Will def be back there if I stay in Manchester again!
Stayed here Saturday night having booked it earlier in the week for a treat for the girlfriend as it was her birthday. On arrival I asked for an upgrade and was told no problem at all, the room was massive and spotlessly clean, loved it and would recommend anyone to stay here
My first visit to a park inn, the welcome was good, the room on the sixth floor comfortable and the breakfast options were good too. I've been really impressed. The gym was well stocked, the ice cream was lovely (and they have pistachio). Two nice nights sleep, I feel well looked after.
The one thing I asked during my stay was not done, couldn't get a printed invoice as was told printers didn't work - was promised an emailed invoice but never arrived, I was not impressed. How can a hotel of this size in this day and age not have a printer that actually works!!
Several of us stayed here for 2 nights for business purposes, parking is non existent and you have to park at the arena car park which is diagonally opposite the hotel which the hotel will discount your parking, and for example 21 hours of parking cost £16.00. Reception is nice and clean tidy, staff are helpful and accommodating, rooms are pretty decent nice clean and comfortable, a bizarre ambient lighting effect round the bed which is different. I was in the 3rd floor and my big negative was that the road noise is very obvious and constant come 5am, rooms have Samsung smart TV however the smart function and apps are all disabled and don't exist. Gym pool sauna are all excellent, drinks in bar are pricey but like most hotels. Breakfast was plentiful and with all that you need. Overall a good decent hotel in a good location to the centre.
Booked a night away for my partners birthday, paid for the room on arrival (unless you have a credit card- then you can pay on departure) The room was lovely and clean and even had a colour changing headboard- the view wasn't brilliant but there was a cute little water fountain so not too bad- nice wet room shower and big comfy bed (2 singles pushed together) but still comfy! Very expensive drinks at the bar but it's a really nice hotel so you kind of don't mind paying (£13 for a wine and vodka and coke 😱) the bartender was very friendly though. Very friendly receptionist staff. When departing they organised us a taxi back to the station. Overall had a pleasant stay and I would stay there again
My mother and I stayed in winter last year for one night to see a show. Unfortunately we weren't impressed by our stay at The Park Inn. Upon arrival at the hotel, the room was not cleaned to a good standard. There were curly hairs in the bathroom - on the floor and on top of the sink area and dried soap residue on the sink area as well. The staff were on the whole nice but lacked training/consistency: we got room service for our evening meal which we were told we could pick up and take to our room ourselves and so didn't have to pay the tray charge of £5, which was very kind. In the morning, we had breakfast included in the room price but my mother was unwell and didn't feel up to sitting in the restaurant, she just wanted some dry toast so she could take medication. I went downstairs to ask at the desk if I could take a slice of toast up to her, which I was just told 'No.'. I asked if I could pay to take a slice up to her (a 'tray' charge, or room service charge), but the answer was just 'No.'. It just wasn't allowed and there was no explanation or apology and the responses were not very polite. I'm sure the woman I spoke to assumed my mother had been drinking the night before and so was hungover, which could not have been further from the truth: she suffers very bad migraines which are very debilitating when they occur. I understand that hotels have rules and policies, but surely when I offer to pay extra, there should be some sort of rule in place that allows guests to take breakfast up to the room! The impoliteness/curt manner of the woman at the desk really impacted our stay, and made us feel as if we were in the wrong for even asking for help. I did email the hotel with my issues and received no reply. We paid £190 for one night, which for the standard of our stay, we did not feel came up to the mark.
Booked the hotel through TripAdvisor, which made life easy. It's located near to the Manchester arena, although Metrolink Trams run regularly from the nearby Victoria Station. The hotel itself was easy, we had prepaid so no hassle when we booked in or out. The room was supposedly a double, but the bed was almost a king size. It was really comfortable The bathroom was a wet room, which made my life easier because I have arthritis. The lights , TV etc only work when your entry key card is in the slot. Over the warm weekend we were glad of the air con. A hair dryer, Ironing board /Iron are supplied. Room service is available, but finishes about 10ish. So we made a coffee & a snack from the vending machine on the 3rd floor A self-service breakfast was available is served with a cornucopia of culinary delights from Smoothies to Croissants. This made our trip, especially the good nights sleep.
- Walking distance to Manchester Arena and Urbis
- Free WiFi in rooms and public areas
- Onsite dining
Located in Manchester City Centre, Park Inn by Radisson Manchester City Centre is within a 10-minute walk of popular sights such as Manchester Arena and Urbis. This 4-star hotel has 252 rooms and welcomes guests with a restaurant, a full-service spa, and an indoor pool. Centrally located in Manchester, the hotel is also a short walk from Manchester Cathedral and Arndale Centre.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.
Park Inn by Radisson Manchester City Centre's 252 air-conditioned rooms provide safes, ironing boards, and desks. LCD TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries.
Park Inn by Radisson Manchester City Centre features a full-service spa, an indoor pool, and a fitness center. Offsite parking is offered for a fee. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Other amenities at this spa hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
Reviews from Trip Advisor
73% of guests recommend this hotelTotal of 2144 reviews