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Malmaison Manchester

4.0 out of 5.0

Recent guest reviews

As usual the hotel was great, staff friendly in all departments, rooms clean and modern and well equipped. Cocktails great and breakfast amazing as usual nothing ever too much trouble for them even down to small things like gluten free bread make them stand out.

We visited Malmaison today for a couples massage. We had a drink in the lobby bar before our treatment. The lobby has a good atmosphere, however the bar itself is oddly designed. The bar is surrounded by seats so you can’t actually get to the bar if all the seats are full, and there’s no table service either - go figure. The spa area is on floor minus 1. The gents changing area is VERY small. You couldn’t fit more than three people in there comfortably. The one and only shower is open to the changing room, so no privacy at all. The hand dryer does not work. After changing you sit in the “zen area”, if you’re not lucky enough to get a comfy seat you’re stuck with a buffet which are not comfortable. There was no clean glasses for water when we were there, so we went without. The couples massage room was nice and relaxing, however it was somewhat chilly. It would have been better being a few degrees warmer. The massage itself was lovely and the staff friendly. We had bubbles and strawberries after the massage in the zen room as part of our package. When we were leaving I was very loudly asked whether I’d paid for our drinks. Whilst I understand they need to check these things they should also check their records before yelling at customers. Had the reception lady checked her records beforehand she would know the drinks were part of the package we booked and paid for several weeks in advance. Whilst the massage was nice, we won’t return.

Stayed here for one night with work. It's really close to Manchester Piccadilly which is great if you've been on a train for best part of 4 hours, some of it standing.... Anyway the hotel looks lovely when you arrive. Nice bar....more than one person on check-in.....spoilt! All really smooth. Rooms are pretty average though, probably the same size, if not smaller than some more budget type hotels. Room was quite dark, as in furnishing were all dark colours and the carpet was hideous purple and black. The bed was lovely, quality linen, fluffy pillows and duvet. Air con sounded like a Boeing 747 going overhead. Bathroom was ok, nothing special. Breakfast was fab, it really was. Perfect poached eggs cooked to order, nice pastries and yogurt and NO CRAZY TOASTING MACHINE FROM HELL they actually bring you hot toasted bread. To the table. Brilliant. Generally, nice hotel, great brekkie, but not blown away.

My husband and I had afternoon tea at Manchester Malmaison on Saturday 3rd February. The selection of food was good but the mini beef burger was cold and the service quite slow. We decided to have a cocktail at the bar next to the restaurant before we moved on to the Northern Quarter. Pauline (though she should be called Holly or Molly) was behind the bar and was extremely knowledgeable about the cocktails and advised us in her lovely Geordie accent what to order. The staff all seemed to work very well together and helped each other with their orders. Due to the fantastic staff which also included Ed who certainly knew how to shake a cocktail and Scott we actually ended up staying over 3hrs and had a thoughly enjoyable time trying new drinks and didn’t bother going to other bars as planned. The staff are certainly an asset to the hotel and we will be returning soon to stay over and have another go at the cocktail list.

I spent one night here and having recently stayed at their Brighton hotel I was sorely disappointed - it didn't compare. The foyer was smart and the staff friendly, but the room itself was a let-down. The carpet was old and dirty, the windows were the same plus let noise in. It just wasn't up to standards.

Went here for Sunday lunch with my partner.We both thoroughly enjoyed it.Cold help yourself starter which was very nice.The roast dinner was delicious and staff were very nice and attentive.Would definitely return.

Nice relaxed space, very attentive staff. Smoked haddock chowder excellent, chicken chasseur, very moist chicken, chocolate and orange mousse delicious. Chef Jimmy works very hard to deliver.Great location for city centre and public transport.

We love the chain and are aiming to visit them all, this hotel was as beautifully funky as the others we’ve visited so far. The bed was so comfy, I had a great nights sleep. The bathroom is very stylish. The room has temperature control so we were cosy throughout our stay. We ordered room service; it came promptly and was gorgeous, very tasty. Check in and out was smooth and all staff friendly. Very clean. We loved Malmaison and already on with our next booking!

The Hotel is in a great location, very handy indeed from Piccadilly Train station, the hotel has a great bar, the restaurant is good, but there are better places to dine close by. the bedrooms are ok but a little dark for my liking.

Fabulous!!! Everything about this hotel is fantastic, from the reception staff to the rooms to the bar staff. We stayed overnight and had cocktails in the bar on the Saturday night where Micheal and Edward made us feel very welcome with their amazing cocktail making skills and friendly banter. We will definitely stay here again in the future Thank you for making our weekend special

1-3 Piccadilly Manchester England

Hotel highlights

  • Walking distance to Affleck's Palace and Arndale Centre
  • Free in-room WiFi
  • Onsite dining
  • Spa

Located in Manchester City Centre, Malmaison Manchester is within a 10-minute walk of popular sights such as Affleck's Palace and Arndale Centre. This 4-star hotel welcomes guests with 167 rooms and conveniences like a full-service spa, free in-room WiFi, and a fitness center. Centrally located in Manchester, the hotel is also a short walk from Manchester Art Gallery and Manchester Palace Theatre.


Enjoy a bite to eat at the hotel's steakhouse, or relax with a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a continental breakfast is served each morning for a fee.


All 167 air-conditioned rooms provide minibars, coffee makers, and safes. Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Hair dryers, ironing boards, and desks are also standard.

Property features

Guests staying at Malmaison Manchester enjoy access to a full-service spa, a fitness center, and a sauna. Offsite parking is available for a fee. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include conference space, express check-out, and wedding services.

Room options

Standard Twin Room

Twin 2 | Sleeps 2

Superior Double Room

King 1 | Sleeps 2

Superior Twin Room

Twin 2 | Sleeps 2

Executive Double Room

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

69% of guests recommend this hotel

Total of 2644 reviews