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Novotel Manado Golf Resort & Convention Center

4.0 out of 5.0

Recent guest reviews

Hotel was clean, room was very comfortable, and staff were friendly. The service at the restaurant was incredibly slow and there was not a lot of other options available. Would stay again if in transit through Manado. Taxi to the airport was about $10 USD.

I called hotel's phone number many times but no one picked up the telephone. It's ok I stayed there only 1 night when i just arrived in Manado Room ok Breakfast ok tidak terlalu mahal Everything is good

Don't look any further! The Novotel is where to stay!! We'd like to thank everyone at the Novotel Manado for making our stay so lovely. We were recommended the Novotel by our friend as a place to stay during a stopover in Manado. We were so happy with our first stay that we booked again! We were very impressed. The staff is very professional and cares a lot about your comfort. The rooms are clean and perfect to just relax. The food is also delicious with an incredible breakfast selection... you must try the club sandwich, pizzas, traditional Manado food, and a warm chocolate cake for desert! Thank you so much to our friends at the Novotel!

Novotel Manado Golf Resort & Convention Center Jl. A. A. Maramis We stayed from 17-24 Dec 2017. Hotel staff were kind enough to shift & upgrade our room due to cleaniness issue at the first room given (1115) on our check-in date. And straight away, on the same date, our bad experiences commenced. Admitted, it's my mistake to left my wristwatch in the previous room. About two hours past then I came to realize. Hotel staff contacted, and my wristwatch declared not found, ... it's gone. That evening Hotel staff response was unbearably slow, in my opinion, they took it took too lightly. After sometime waiting for never coming duty manager I had to leave hotel for my kids dinner. By accident, on the way out I met the Security Supervisor, nobody from hotel staff advised him about the incident, he was made aware only after I informed him. After returning hotel that night, then we could meet the DM. Like it's not a big deal, he said they would start the investigation tomorrow morning. Till I told him the actions I'll take to escalate this incident, then he realized how messed up they were. He tried to process the incident that night, but it's too late already, shift already changed. In the following morning, I found the security report tossed in below my room door. Well, as expected, every person went inside room 1115 after we shifted, started from the receptionist who received the room key from us to housekeeping guy next after, declared none found. I can easily buy another wristwatch, but that one, was so special, a gift from my wife, more than 10 years I loved to use. She bought it when she didn't have much money. Till we left the hotel, no other follow up from hotel management. So it's just lost, ironically on our check-in date. Noticed, there are major airlines crew stayed at this hotel for transit purposes. They are busy people, potentially could left something behind. Maybe they will be treated differently. Housekeeping management really poor, it took 2 days for the staff to understand & can meet our request for additional blankets and towels. And it only last a day, next guy took the extra towel away following morning. Extra bed need hours to be provided. Poor training. Secure car parking system not available. Guest has to park their car few hundred meters away from lobby on open yard. You could park the car at lobby area, but you have to leave car key with hotel staff and will be given a receipt card, printed with disclaimer hotel will take no responsibility for any bad things happened beyond their control, including theft. Vehicles enter the area will be stopped by security guy, only to ask where you want to go. But for leaving vehicles, nobody bothered to stop you, no means of control provided for exit. Swimming pool available until dark hours. There are 3 shielded electrical cables visible on the pool side running into water to 3 lighting fixtures. Each of these light are not properly secured/ firmly attached to the wall in the water. One of the electrical cable looks like being manually spliced and covered, submerged. Does not look good and not meeting my safety standards, photos taken. Upon noticing this condition, my family immediately left the pool. A normal deviation? Or it's a tip of an iceberg, some bigger issues waiting to rise. Hotel staff are nice and I can see they felt sorry too, I respect them. But one culprit remains unknown. Breakfast served well, pastries surprisingly delicious for choco bread & brownies. At H2O pool bar, Heineken Draught available & Vita Lite drinks taste really good. Well, definitely I won't be returning to this hotel neither recommend to friends. Hotel location closed to my family residence, that's the only advantage and reason I decided to continue our stay here. The alternative and solution will be through Airbnb next time, available at Menado and in this particular area. This is the first poor performance Novotel we've stayed so far. Hopefully other Novotel Hotels will continue to serve with better, safer & reliable services.

This hotel is a good place to relax a few says. The swimming pool is a plus and the hotel has a golf court. In the weekends there is some entertainment. Rooms are Nice though cleaning could improve. They have a good selection of food, but it's a bit pricy. Expect European prices for food & drinks. Within walking distance you can find shopping malls.

I spent one night transit in Manado on my way to Halmahera Island and chose this hotel since it is very close to the airport. It is a nice hotel, you cannot go wrong with this one. There is a golf course, nice swimming pool. The restaurant is good and Manadonese food is always captivates me. I got a smaller room but it was convenient.

Only stayed one night, arriving late and leaving early, so cannot comment on amenities and restaurants. Check-in was quick and efficient. Our room was clean enough but could do with updating. We were given a room with an adjoining door which was unfortunate as in the early hours the guest next door still had his tv on very loudly which kept us both awake despite neither of us being light sleepers. We had to call reception twice before anybody arrived to ask our neighbour to lower the volume. We had also tried to ring the room and bang on the door. The hotel booked a taxi for us early the next morning which was punctual. The distance from the airport was further than we had expected.

Hotel located near the airport. They offering many activities to do. Spacious room and clean, food also delicious. Dont worry get bored, near from hotel you can found shopping center with movie theater and mini rollercoaster.

Comfortable hotel, comfortable and clean room, this hotel suitable for business and family with full facilities such as swimming pool, fitness centre, Bar, wifi, etc. Great panorama around the hotel and also nice staff, this hotel located near of Sam Ratulangi International Airport, i ts nice to stay at this hotel for 3 days and 2 night. Thank you for your hospitality.

Probably my 20th stay in Manado, with most of the stays in Novotel. Overall this Novotel is still the best option for staying in Manado compared to other hotels. Still excellent service, super friendly and helpful staff, comfortable rooms and facilities. An increasing number of restaurant, café, movie and shopping centre options in this part of town meaning no need to have to endure the traffic to the downtown boulevard area. Only downside is the breakfast quality is slipping a little.

Jalan A.A Maramis Kayuwatu Manado North Sulawesi

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • Golf course

Located in Grand Kawanua International City within a 5-minute walk of Wenang Golf Club, Novotel Manado Golf Resort & Convention Center is within a mile (2 km) of Grand Kawanua International Convention Hall. This 176-room, 4-star hotel has a golf course, a full-service spa, and a restaurant. Ban Hin Kiong and I.R Soekarno Bridge are also within a 30-minute drive.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start your day off with buffet breakfast, available for a fee.


Rooms

All 176 air-conditioned rooms provide fireplaces, minibars, and coffee makers. LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free local calls, free bottled water, and safes are also available.


Property features

Guests of Novotel Manado Golf Resort & Convention Center have access to a golf course, a full-service spa, and an outdoor pool. Airport transportation is made easy with an airport shuttle (available 24 hours) for IDR 124000 per vehicle one way. Helpful staff can provide dry cleaning/laundry services, concierge services, and luggage storage. Other amenities at this spa hotel include a children's pool, a fitness center, and a spa tub.

Room options

Superior Room, 1 King Bed

King 1 | Sleeps 4

Deluxe Room, 1 King Bed

King 1 | Sleeps 4

Superior Room, 1 King Bed

King 1 | Sleeps 4

Deluxe Suite, 1 King Bed

King 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

67% of guests recommend this hotel

Total of 520 reviews