Four Points by Sheraton Manado

4.0 star property
Beach spa retreat walking distance from Manado Town Square

Choose dates to view prices

Photo gallery for Four Points by Sheraton Manado

Outdoor pool
2 restaurants, breakfast, lunch, dinner served; international cuisine
Presidential Suite, 1 King Bed, Sea View | View from room
Outdoor pool
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Jalan Piere Tendean Boulevard, Sario, Manado, 95111
  • Place, Manado Town Square
    ‪7 min walk‬
  • Place, Mega Mall
    ‪13 min walk‬
  • Place, Public Museum of North Sulawesi
    ‪3 min drive‬
  • Airport, Manado (MDC-Sam Ratulangi Intl.)
    ‪17 min drive‬

Room options

Suite, 1 King Bed, City View

  • 441 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View

7.8 out of 10
Good
(6 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Partial Sea View

8.0 out of 10
Very good
(2 reviews)
  • 301 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Sea View

7.4 out of 10
Good
(6 reviews)
  • 344 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Room, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Suite, 1 King Bed, Sea View

7.0 out of 10
Good
(2 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed, Sea View

  • 570 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

Premier Suite, 1 King Bed, Sea View

  • 646 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

Grand Suite, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 721 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed, Sea View

  • 2131 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Manado

Located in Manado City Centre, Four Points by Sheraton Manado is adjacent to Manado Town Square and within a mile (2 km) of other popular sights like Mega Mall. This 257-room, 4-star hotel welcomes guests with 2 restaurants, an outdoor pool, and a 24-hour gym. It's connected to a shopping center in central Manado and also close to Public Museum of North Sulawesi and Kalimas Harbor.

What's nearby

  • Manado Town Square - 2 min walk - 0.1 miles
  • Mega Mall - 6 min drive - 1.2 miles
  • Kalimas Harbor - 7 min drive - 2.1 miles
  • Public Museum of North Sulawesi - 9 min drive - 2.6 miles
  • Malalayang Beach - 15 min drive - 4.4 miles

Getting around

  • Manado (MDC-Sam Ratulangi Intl.) - 41 min drive

Restaurants

  • ‪Pepper Lunch - ‬1 min walk
  • ‪Pizza Hut - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Food Village - ‬7 min walk
  • ‪Cloud9 - ‬8 min walk

About this property

Four Points by Sheraton Manado

Beach spa retreat walking distance from Manado Town Square
Four Points by Sheraton Manado features an outdoor pool, a children's pool, and a 24-hour gym. There's free parking, and an airport shuttle (available 24 hours) for IDR 220000 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this beach hotel include free WiFi in public areas, meeting rooms, and conference space.
43-inch LCD TVs come with cable channels. Bathrooms offer hair dryers, free toiletries, toothbrushes and toothpaste, and bathrobes. Refrigerators, coffee makers, and safes are other standard amenities.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include body scrubs, detox wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; IDR 99,704 for adults and IDR 49,852 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Scorta Pool Bar
  • Tao Yuan
  • The Eatery Restaurant
  • Wrapped

Things to do

  • 24-hour gym
  • Children's pool
  • Free bicycle rentals
  • Outdoor pool
  • Piano
  • Shopping mall
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 23,982 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • On the bay
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Detox wraps
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (71 inch wide door)
  • Hardwood flooring in room
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2017
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for IDR 363000.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 99704 for adults and IDR 49852 for children
  • Airport shuttle fee: IDR 220000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: IDR 363000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Four Points Sheraton Manado Hotel
Four Points Sheraton Manado
Four Points by Sheraton Manado Hotel
Four Points by Sheraton Manado Manado
Four Points by Sheraton Manado Hotel Manado

Frequently asked questions

Are free cancellation options available at Four Points by Sheraton Manado?

Four Points by Sheraton Manado provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Four Points by Sheraton Manado?

As of Jan 17, 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Manado on Jan 26, 2026 start from $60.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Four Points by Sheraton Manado?

This hotel is situated in Manado City Centre, just steps from Manado Town Square. You'll also find Mega Mall and Kalimas Harbor within a short drive.

Is parking available on site at Four Points by Sheraton Manado?

Yes, self parking is offered for free at the hotel. Though parking is available on request, electric car charging and bicycle parking are also available.

Is a spa located at Four Points by Sheraton Manado?

Spa services at the hotel include detox wraps, aromatherapy, and massages.

Does Four Points by Sheraton Manado include a casino?

No, Four Points by Sheraton Manado doesn't have a casino.

Will I find an indoor pool at Four Points by Sheraton Manado?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Four Points by Sheraton Manado a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a beachfront restaurant.

Are there hot tubs at Four Points by Sheraton Manado?

Yes, this hotel offers private indoor spa tubs in some guestrooms.

Does Four Points by Sheraton Manado have a restaurant with a breakfast menu?

Yes, Four Points by Sheraton Manado has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Four Points by Sheraton Manado allow pets to stay free of charge?

No, pets and service animals aren't allowed at Four Points by Sheraton Manado.

Are there connecting rooms at Four Points by Sheraton Manado?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Four Points by Sheraton Manado?

The closest major airport to Four Points by Sheraton Manado is Manado (MDC-Sam Ratulangi Intl.), which is 10.6 mi away (41 minutes by car).

Are there rooms with balconies at Four Points by Sheraton Manado?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy sea or city views.

Does Four Points by Sheraton Manado have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Four Points by Sheraton Manado.

Four Points by Sheraton Manado Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 87 out of 178 reviews
Rating 8 - Good. 63 out of 178 reviews
Rating 6 - Okay. 15 out of 178 reviews
Rating 4 - Poor. 9 out of 178 reviews
Rating 2 - Terrible. 4 out of 178 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Valeri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, spacious room, fairly good breakfast, excellent swimming pool, good gym, shops in a nearby mall. Considering very reasonable price, this hotel has great value.
View from the room.
Very spacious room with a sea view.
Stayed 2 nights in Oct 2025

8/10 Good

jonathan

Business traveler, Traveled with partner
Liked: Cleanliness, amenities
Love the pool. That's why I stay here when in Manado. $100 for two cold steak dinners was pretty surprising. I expect better from the kitchen at that price.
Stayed 5 nights in Oct 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable and spacious room with a great bed. Quiet, relaxing and a view of the sea. For an international chain, the TV channel selection is quite outdated (no streaming option or major movie channel) but other than that a very enjoyable stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Dianne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and responsive staff! Great food.
Stayed 2 nights in Oct 2025

6/10 Okay

Malika

Traveled with group
Liked: Property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Our flight was delayed, so we found this hotel to spend the night. It's a very nice, comfortable hotel with a lovely pool where you can watch the sunset with your feet in the water.
Stayed 1 night in Jul 2025

8/10 Good

Russell, The Gap

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is ideally located right next to, or perhaps even a part of, a large shopping mall where we were able to get to a variety of venues. It included many eating areas as well as higher class department stores and a large supermarket where we were able to purchase many snacks and even inexpensive clothing. The staff at Four Points are mostly very friendly and courteous. There were a few exceptions to that however, but nothing to complain about. Room stewards were great and did their room service very well and with courtesy. The staff at the front entrance were exceptionally friendly and always greeted with a smile and help if we had shopping parcels. A couple negatives are that the air conditioning in the room was extremely cold and would not adjust. After requests to the check in desk an engineer promptly came and adjusted the system. Nevertheless the temperature setting seemed to be erratic and needed daily fiddling. Also inside the main entrance is a small seating area but the seats need a good clean. While they do not look dirty, the cloth coverings on the seats smell strongly of sweat. Would I stay at Four Points again? Most definitely! While there were some things that could be improved there were many positives and the stay was very enjoyable.
Stayed 6 nights in Jun 2025

10/10 Excellent

carmen

Liked: Cleanliness, amenities, property conditions & facilities
Amazing breakfast buffet with every food imaginable. The mall next door has great dinner options. The room was clean and check-in was fast. Highly recommend!
Stayed 1 night in Jun 2025

8/10 Good

Jerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was excellent with so many variety. Service is excellent. They are fast when you request service. The bathroom’s towel hangers fell off and not replaced. The drawers could be taken care off better. They are hard to open and close. Walking distance to the mall. Overall it was a good stay.
Stayed 2 nights in Jun 2025

6/10 Okay

Curtis St.

Liked: Cleanliness
Disliked: Staff & service
It needs some upgrades and, unlike most other stays, you have to pay for breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Frank, MONROVIA

Stayed 2 nights in May 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel- great breakfast

It was fine - the breakfast was excellent, and generally the staff were very friendly. The hotel is starting to look a bit tired, and a few things did not work as well as they probably should, but this is only a minor gripe. The bar was a little disappointing- they advertised local craft beers, but this turned out to be Heineken (brewed locally) and their ability to make cocktails was restricted by a lack of some key ingredients, but again this was not a big issue (we would only have spent more money with them had they been better stocked…. so probably for the best).
Stayed 1 night in Apr 2025

10/10 Excellent

jonathan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best pool in Manado. Also lovely food and big bright rooms
Stayed 5 nights in Mar 2025

10/10 Excellent

Ali

Stayed 5 nights in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

PERRY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got stuck at the elevator for about 3-5 minutes.. and the elevator does not have the push button call for us to talk to the operator. Other than that everything was great ❤️
Stayed 3 nights in Nov 2024

10/10 Excellent

Jari

Stayed 1 night in Oct 2024

10/10 Excellent

Jari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2024

8/10 Good

Zbigniew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Mr c j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View of Mando Tua volcano from bar
Stayed 1 night in Sep 2024

6/10 Okay

Bambang

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The location next to the mall is great, easy to find foods. the check in process could be more efficient. room is rather small. the maintenance of the property/facility is poor. breakfast with a lot of food variety but the quality and the presentation could be improved. i sat for breakfast this morning, most napkins were not straight, made people suspect if they were clean? no cups on my table. room service quite pricy, yet was not matched by the quality. Staff are hospitable both at ground floor, and lobby area/dining area. I commend the staff especially on ground floors.
Stayed 3 nights in Sep 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great little property. Best in Manado. Can get a little loud on weekends. But, hey, you're in Asia.
Stayed 4 nights in Sep 2024

10/10 Excellent

Yosia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel near the beach. Nice views from the rooms.
Stayed 6 nights in Aug 2024

6/10 Okay

Arswendo

Liked: Staff & service
The location is good, connected to the mall. The staff is courteous. The elevator is not working while we are there. The breakfast food is so-so
Stayed 6 nights in Jul 2024