Grand Hotel Excelsior5.0 out of 5.0
Recent guest reviews
,,,woeful room maintenance and "professionalism." While the hotel appears to be a 4+ (not 5) star hotel from a distance and in the lobby, it falls significantly short of that status upon closer examination. First, much of the outside is dilapidated. Second, numerous personnel, including the concierges and cleaning staff, either seem to be novices and/or don't provide appropriate service. Finally and most importantly, the status of the "luxury" room was deplorable upon our arrival! The fridge and phone didn't work and weren't repaired until multiple requests had been made. And the toilet kept clogging up. Etc. In short, this was/is a 3-star hotel masquerading as something better at present.
Booked a month prior to trip. This was best available on Orbitz. It was an exceptional hotel in a great location. Perfectly located hotel on the harbor & very close to city gates of Valleta (less than a 10 minute walk). Staff was helpful, the room was very luxurious & quiet, and breakfast buffet (additional fee from room) was exceptional.
Off-season visit to Malta with great prices and top-rated accomodations
The pros: - great location - has its own beachfront, it was very refreshing to take a dip in the sea after a day of walking - used their excursion service, which worked out extremely well for us The cons: - aged and dirty carpet in the room - smelly room
The hotel was great. Perfect location for touring the old city of Valletta. The spa was wonderful and easy to get bookings. Had a beautiful view of the harbor. Great breakfasts for the price.
good sevice and conveniently located.
Reviews from Trip Advisor
81% of guests recommend this hotelTotal of 4060 reviews