I recently stayed at your hotel, and I would like to share some feedback regarding my experience. Unfortunately, I found the reception service disappointing. When I asked questions about the car parking, I received different answers each time, which was confusing and unhelpful. The reception staff member I spoke with was not informative and displayed an unprofessional attitude.
For guests traveling by car, clear and consistent information about parking is very important. Based on my experience, I would not recommend this hotel for travelers who come by car.
I hope you will take this feedback seriously and improve your service for future guests.
Sincerely,Romeal