ME Mallorca4.0 out of 5.0
Recent guest reviews
We been here for 4 days and we really loved it , everything was just perfect . They should be a 5 stars hotel by far. They welcomed us with a glass of sparkling wine which was really good. The room is very good specially the bed was massive. The swimming pool also really cool. Overall top 10 . We'll definetely be back.
We had a wonderful 1 week's stay at ME with perfect access to Magaluf's beautiful bay and beach. The room was perfect for our family and the hotel team made us feel at home with daily treats and surprises for our little one. The breakfast buffet was exceptional, offering something for everyone and the staff (in particular Carlos) was giving special care to our little one with sweets, toys and the odd gift. The beach and pool area are as stunning as they look on the photo, but it was again the hotel's team around Franco that made our relaxing time special. Overall a big bravo to the management for putting together a team that at all moments looked as if they were enjoying as much as their guests.
My husband and I took our 4 and 7yr old girls to stay here in August. We were upgraded to a room on the Level and had an amazing time. The staff were excellent from the receptionists - Sol, to the resturant staff - Sandra and Maria and finally the kids club staff - Miriam (to name a few). The Level rooms have huge balconies all overlooking the beach and are beautiful inside. The outdoor area/ pool is one level up from the large family pool so you feel away from the chaos too which is nice. Alacarte breakfast with Champagne sets you up for the day and at 5pm its complimentary cocktail hour where all drinks are self served! There are also amazing tapas style nibbles and kids treats available throught the day including all soft drinks/water etc. so you really dont spend much in the day! We've been lucky enough to enjoy many 5 star hotels and this is up there. My husband and I are very much looking forward to staying at ME in Ibiza next week for our 10th wedding anniversary and we will definitaely go back to Majorca. C Chester
I was surprised to read some of the not so great reviews regarding the ME Mallorca staff and property. We just left this hotel two days ago after spending 5 nights there. We had a lovely time. Staff was great and very attentive, room was great and bed very comfortable. I would like to thank Daniela, Elena, José Luis and Çarlos for taking care of us during breakfast, lunch and dinner! I would also like to commend Mauro Navarro for the training he gave all his staff! A special thanks to Stefano, the concierge, for helping us during our stay and making it special . We are looking forward to coming back next year!!! See you soon ME Mallorca!! Patricia y Randy Suau
After being in others ME around the world and used to the standard quality they provided it's a shame to have in ME Mallorca such a terrible mattress in the rooms, we have a suite in the top floor and everyday I have woken up with back pains altering and decreasing the quality of my holidays ! Really hope in the future you invest more in new mattress
We arrived to a very smooth check-in and friendly staff. When we were shown to our room we were presented with twins bed even though we booked a double. When we enquired they said they could join the beds which just made it very uncomfortable. They said a 'double' was on a first come first serve basis or by special request! The room itself was extremely basic and didn't even feature a full length mirror, the only mirror was in the bathroom and again this was a special request! The house-keeping was very poor, they wouldn't replenish anything daily unless you called up ... one day they even forgot our towels. The hotel seemed quite run down really and there is no getting away from the fact it is right in the middle of magaluf! The pool itself was very clean and lovely but all of the sun loungers are crammed in and so you're basically sitting on top of people. The pool service is terrible and getting service can take quite some time. The menu for room, pool and dinner is exactly the same - no additional option at all and the food is very bland and extremely overpriced. I would not eat here. I got the feeling that everything was 'extra' at this hotel and they really tried to skimp on most things as best they could. We even asked for a late checkout as the weather was terrible and our flight wasn't until 11pm, at first we were told this wasn't possible. I then asked again but someone else, and was told this would be €150 to extend by 3 hours!!! Overall it is quite a large hotel but seems extremely understaffed and is absolutely not 4 stars. If you are a couple looking for a relaxing holiday with good food then I wouldn't recommend coming here. It is great for people looking to go out in magaluf as it is right on your doorstep!
My daughter and friends went to the Me Mallorca to celebrate their 21st birthdays. Both she and I confirmed that the rooms could accommodate a cot, and were even told that they could put a cot in both rooms they had reserved. Upon arrival they were told this was not the case and that they needed to pay for a 3rd room, and were made to wait for quite some time before they were able to get to their rooms. The person at the front desk, was not only completely unaccommodating , but by all accounts very rude. Additionally, the girls were charged an "early check in fee" of 90 Euros for each room They were not informed of this and after taking the time to sort the cot situation described above, it was almost 1pm. and the girls could have easily waited another hour or so to check into their room to avoid this outrageous fee. The girls did not feel welcome, and found the majority of the staff to be very rude. Lastly, both my daughter and I have reached out to the hotel to discuss the outrageous "early check in" fee, and have not heard back for anyone!! A very unfortunate way to spend what was supposed to be a special birthday!!!
First of all I want to thank Sandra, Maria, Mara, Rinas, Robert, Felix, Stefano and Paula. now, the hotel is in magaluf really close to the center which if you are not young it's not really good in the nights due to drunk ppl. The rooms are beautiful and well decorated. The breakfast buffet was really complete. The pool with music is nice too, too bad the sunbeds in the beach cost $$ The famous DJ's come to this hotel for the one day stay before their shows, I got to meet Steve Aoki at the elevator! I recommend a 1 week stay in this hotel which was really fun!
This was honestly one of the worst experiences I have had in a hotel ever. When I made my reservation at this property I was told we would be able to get an extra bed in the room to sleep another person. Upon arriving however, we were told this would not be possible and that there were no extra beds in the entire hotel. Not only was this a horrible misunderstanding but the woman checking me in at the time could not have been more rude. She completely blamed me for this issue and told me the only option was to get a different room and that the only available room left was a suite which would cost an absurd amount more per night. I then proceed to wait another hour to speak to a manager and when he could not be found I reproached the front desk. The rude woman told me now there was conveniently a single room available near the other room that I had booked and I ended up simply paying for a second room as to not ruin the trip. At this point I was also told we could move into the rooms before the scheduled check in thinking this was courtesy for my trouble but this was not the case. Upon check out I was charged a $100 fee for early check in for BOTH ROOMS, a fee which not only was I unaware of but have never heard of before in my entire life. The rest of the weekend was pleasant however, the staff was very unfriendly the entire time and I was never able to speak to a manager about the rooming issue. Since leaving over 5 days ago, I have emailed the hotel twice now to explain the experience I had this weekend but no one has answered me. For such a high end and supposedly luxury hotel, I am appalled at the service both during and after my stay. This hotel is absolutely a rip off, do not waste your money.
Fantastic staff great food rooms lovely would definitely staff here again Brandon at the pool was fantastic member of staff great service every day from him a credit to the company really enjoying this hotel location is very good facilities are great room lovely and big definitely be back to stay next year
Reviews from Trip Advisor
74% of guests recommend this hotelTotal of 886 reviews