Iberostar Selection Playa de Muro Village

5.0 star property
Luxury hotel on the beach, with 2 outdoor pools

Choose dates to view prices

Photo gallery for Iberostar Selection Playa de Muro Village

Relax in a serene outdoor space with a unique hanging chair, comfortable seating, and a tranquil view.
Relax by the pool surrounded by lounge chairs and umbrellas, set amidst a serene natural backdrop.
Relax in style with a comfortable sofa and armchair, surrounded by lush greenery and natural ambiance.
Relax in a modern café with sleek, black and white decor, a prominent logo, and comfortable seating.
Relax in a shaded spot on the wooden deck overlooking the ocean and distant hills.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • All inclusive
  • Gym
  • Room service

Explore the area

Map
Avenida de la Albufera, 6, Playa de Muro, Muro, Mallorca, 7458
  • Playa de Muro
    ‪5 min walk‬
  • Alcúdia Beach
    ‪5 min drive‬
  • Alcúdia Port
    ‪8 min drive‬
  • Palma de Mallorca (PMI)
    ‪47 min drive‬

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Room options

Family Suite, Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • 377 sq ft
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

Suite (Single Use)

  • 377 sq ft
  • Sleeps 1
  • 2 Large Twin Beds

Family Suite (Single Use | Basic)

  • 377 sq ft
  • Sleeps 1
  • 2 Large Twin Beds

Family Suite

8.0 out of 10
Very good
(1 review)
  • 366 sq ft
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

Family Suite, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

Suite

  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

Family Suite (Basic)

8.8 out of 10
Excellent
(3 reviews)
  • 377 sq ft
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

Superior Double Room Single Use, Terrace

  • 215 sq ft
  • Sleeps 1
  • 2 Twin Beds

Superior Double Room, Terrace

7.0 out of 10
Good
(4 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Muro

Playa de Muro is within a 5-minute walk of Iberostar Selection Playa de Muro Village while other popular sites like Alcúdia Beach are within a couple of miles (3 km). This 202-room, 5-star hotel has 2 outdoor pools along with a full-service spa and a free water park.

What's nearby

  • Playa de Muro - 5 min walk - 0.3 miles
  • Alcúdia Beach - 5 min drive - 2.0 miles
  • Playa de Can Picafort - 6 min drive - 4.2 miles
  • Hidropark - 7 min drive - 2.9 miles
  • Alcúdia Port - 8 min drive - 3.5 miles

Getting around

  • Sa Pobla Station - 20 min drive
  • Palma de Mallorca Airport (PMI) - 51 min drive

Restaurants

  • ‪Bellevue - ‬6 min drive
  • ‪L’Épicerie Alcudia - ‬3 min drive
  • ‪S'àmfora - ‬4 min drive
  • ‪El Loro Verde - ‬5 min drive
  • ‪Playero - ‬4 min drive

About this property

Iberostar Selection Playa de Muro Village

Luxury hotel on the beach, with 2 outdoor pools
Iberostar Selection Playa de Muro Village features a full-service spa, 2 outdoor pools, and a free water park. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and concierge services. Other amenities at this beach hotel include an indoor pool, a children's pool, and a gym.
Guests can expect free WiFi and 40-inch LCD TVs with satellite channels. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and bathrobes. Minibars, coffee makers, and safes are also standard. Housekeeping is available on request.
An outdoor tennis court, a health club, and a complimentary water park with waterslides are featured at the hotel. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include Thai massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Italian, Polish, Portuguese, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site

Food and drink

  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • BeachBar&Restaurant Embat
  • Burger House
  • Restaurante Gregal
  • Restaurante Gust

Things to do

  • 2 outdoor pools
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor tennis court
  • Playground
  • Sauna
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Hot tub
  • Sauna
  • Spa treatment rooms
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 1 floor
  • 100% renewable energy
  • 7 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimsuits, sleeveless clothing, flip-flops are not permitted and closed shoes are required.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number H/2704

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Iberostar Muro
Iberostar Playa Muro
Iberostar Playa Muro Village
Iberostar Playa Village
Iberostar Playa Village Hotel
Iberostar Playa Village Hotel Muro
Iberostar Playa De Muro Village Hotel Playa De Muro
Iberostar Playa De Muro Village Majorca
Playa De Muro Iberostar
Iberostar Selection Playa Muro Village Hotel
Iberostar Selection Playa Muro Village
Iberostar Selection Playa Village
Hotel Iberostar Selection Playa de Muro Village Muro
Muro Iberostar Selection Playa de Muro Village Hotel
Hotel Iberostar Selection Playa de Muro Village
Iberostar Selection Playa de Muro Village Muro
Iberostar Playa de Muro Village
Iberostar Selection Playa Village Hotel
Iberostar Selection Village
Iberostar Selection Playa de Muro Village Muro
Iberostar Selection Playa de Muro Village Hotel
Iberostar Selection Playa de Muro Village Hotel Muro

Frequently asked questions

Are free cancellation options available at Iberostar Selection Playa de Muro Village?

Iberostar Selection Playa de Muro Village offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Iberostar Selection Playa de Muro Village?

As of Jul 13, 2025, prices found for a 1-night stay for 2 adults at Iberostar Selection Playa de Muro Village on Jul 19, 2025 start from $698.79, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Iberostar Selection Playa de Muro Village?

This hotel is located in Muro, just steps from Playa de Muro. You'll also find Alcúdia Beach and Alcúdia Port within a short drive.

Is there parking available at Iberostar Selection Playa de Muro Village?

Yes, there is electric car charging and bicycle parking available.

Is a spa located at Iberostar Selection Playa de Muro Village?

There is a full-service spa available for guests to enjoy and services include Thai massages, body treatments, and facials.

Does Iberostar Selection Playa de Muro Village have a casino on the premises?

No, Iberostar Selection Playa de Muro Village doesn't have a casino.

Will I find an indoor pool at Iberostar Selection Playa de Muro Village?

Yes, this hotel has an indoor pool as well as 2 outdoor pools and a hot tub.

Is Iberostar Selection Playa de Muro Village good for couples?

This beachfront hotel offers plenty of amenities for couples including 2 outdoor pools, 2 poolside bars, and an ocean-view restaurant.

Does Iberostar Selection Playa de Muro Village have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Iberostar Selection Playa de Muro Village have a restaurant with a breakfast menu?

Yes, Iberostar Selection Playa de Muro Village has 4 restaurants, and serves breakfast for a surcharge.

Will Iberostar Selection Playa de Muro Village allow pets to stay free of charge?

No, pets aren't allowed at Iberostar Selection Playa de Muro Village.

Are there connecting rooms at Iberostar Selection Playa de Muro Village?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Iberostar Selection Playa de Muro Village?

The closest major airport to Iberostar Selection Playa de Muro Village is Palma de Mallorca Airport (PMI), which is about 27.2 mi away.

Are there rooms with balconies that I can book at Iberostar Selection Playa de Muro Village?

Yes, some guestrooms at this hotel offer a terrace where guests can enjoy garden or pool views.

Iberostar Selection Playa de Muro Village Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 114 out of 219 reviews
Rating 8 - Good. 84 out of 219 reviews
Rating 6 - Okay. 13 out of 219 reviews
Rating 4 - Poor. 5 out of 219 reviews
Rating 2 - Terrible. 3 out of 219 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Claudio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2024

10/10 Excellent

Moulay Rachid, Montreal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was superb with the exception of the mosquitoes
Stayed 7 nights in Aug 2024

2/10 Terrible

Valeriia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jonny Mac

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden Gem! A Very Special Place Hotel Overall It's been a great experience. Quite unexpected due to so many fun options for kids and family. Various pools to swim across and just by the beach front. Restaurants Food is great all around. I normally don't feel like this way about many 5* hotels I have visited over the years. But this one has definitely standout. Kids Club My twin girls enjoyed the kids club a lot as they had many different activities every day. It was well spread out to ensure they wouldn't get bored. Night Events Many different night events. Also for kids and adults. The entertainment staff are brilliant and incredibly talented. Well patience with everyone. Reception It was a good reception once we walked through the doors and at anytime we needed them. I can't fault any of the staff and just appreciate the dedication to the guests. Special Thanks to Hulda from Entertainment Team which has been amazing to my girs, Anna, Alicia from Kids Club, Virginie from pool bar, Tolve and reception team. We Will Be Back Next Year. (Ps. I have not ever re-visit other hotels before but coming back to this one seems a must). Thank You. You've definitely made our holiday very special.
Stayed 5 nights in Jul 2024

10/10 Excellent

Linda

Stayed 5 nights in Jun 2024

10/10 Excellent

candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot - we will be back! Family of 4 (girls, 11 & 13). Super easy self parking and a perfect spot to come home to after a day of exploring.
Stayed 3 nights in Jun 2024

8/10 Good

Nina

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, we had a really nice time at Iberostar Selection Playa de Muro Village. We particularly liked the room setup. We had a suite and a family suite, and both were spacious, with large balconies and good facilities, e.g. Nespresso machines, microwaves, a well stocked mini bar, and similar. The beds were extremely comfortable, too! Food was very good - better than expected. We booked half board. Unfortunately we only had access to the buffet with this, but the quality of the food was generally very high, and the service was spot-on. There was a lot of good sea food on offer! Things we didn't love: We tried to contact the hotel well before our arrival to ensure that our rooms were next to each other (easier with a relatively young child...), but the email that we sent through the Expedia app went unanswered. We then used Iberostar's own online check-in to reserve two rooms, next to each other, but the hotel could not find a record of one of the bookings (although I had a confirmation email!). So we weren't as close together as we had planned. No huge drama, but as we went out of our way to sort this pre-arrival, it was annoying. The hotel manager was incredibly nice and tried to help, but there were no good options for us available. The spa / indoor pool is shared with the 4-star hotel next door, and it was quite overcrowded when we went, and a little chaotic. Also, the changing facilities were really poor - zero privacy and not very clean.
Stayed 8 nights in Mar 2024

6/10 Okay

Christopher

Stayed 5 nights in Sep 2023

8/10 Good

Trine Lise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home

Wonderful stay at a great resort! B u t … Since we are an adult couple, we would have preferred that this was an adult only resort. Because it was a lot of noise and crying from kids and babies - at breakfast, dinner, by the pool and at the beach. It wasn’t quiet for a second - and that was what we really needed. But - we discovered a little late that at least for dinner, that there were a small adults only- section. Wish they could have told us at check in or at least in the restaurant when we said our room number and they saw that it was just the two of us. And for improvement: Maybe it could be an area by the pool as well - only for adults? Besides this, we really really love Playa de Muro Village. And lovely lady at the reception that did the check in ( Carina maybe?). And let us not forget LUKAS !!! The entertainer! He was a blast!!! Sooo nice and so funny!! And great that he joined many guests from different nations to make sangria all together! You must do everything you can to KEEP him at your hotel!!! And - it was very nice that one of the waitresses every day offered a drink by the pool. Super nice indeed.
Stayed 2 nights in Sep 2023

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was super close to the beach. The resort was well staffed and never had to wait for a drink or food. Staff were friendly.
Stayed 11 nights in Aug 2023

10/10 Excellent

James

Stayed 3 nights in Jul 2023

8/10 Good

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Well run hotel with very pleasant staff. Wish there were more a la carte options for dining throughout the day, unfortunately had to resort to dining across the road with the tacky tourist restaurants.
Stayed 5 nights in Jun 2023

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service, property conditions & facilities
Not a 5 star hotel. It is decent and close to Beach. We did not eat breakfast but judging by the taste of coffee, the breakfast may not be amazing. Staff are friendly but checkin process in chaotic due to under staffing. Rooms are decent and it is a family and kids friendly place. Not the best place for people without kids.
Stayed 2 nights in May 2023

10/10 Excellent

Karen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would highly recommend playa de muro village. Access to the beach was from the hotel so felt safe for little ones, and the hotel facilities are fantastic. There is an indoor pool in case it is too chilly to use the outdoor pools. The kids evening entertainment was a hit, but we missed out on alone time as didn’t realise the kids club was only available for drop off from 4yo (we have a 5yo and 2yo). Quality of food was great, but lunch options were limited tbh. Would highly recommend a stay here, especially if you love to cycle as there are a lot of cyclists around alcudia! We stayed in April and it was a bit chilly, might be better in May.
Stayed 6 nights in Apr 2023

6/10 Okay

Tonya

Stayed 2 nights in Sep 2022

8/10 Good

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was excellent. Overall Hotel not true 5* and very over priced
Stayed 8 nights in Aug 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Good beach and food, poor check-in and comfort

Not a great attitude from the reception staff during check-in, telling us that the room we booked didn't exist and blaming Hotels.com for advertising this non-existing room. Eventually, after dragging our luggage from one room to another for an hour, they put us into an OK-ish room but still not as advertised, and refused to upgrade us to a better room for free. Buffet breakfast/dinners were generally good, particularly, in the beachfront cafe. We enjoyed the meals and the view. The beach itself is nice, but very narrow and overcrowded with beach umbrellas/chairs. If you don't wish to use them, you basically have no space left for you. Apart from the hotel, there is pretty much nothing to do outside within walking distance, which is pretty sad. It's good that we stayed only for 4 nights. P.S.: Beware, this "family-friendly hotel" has no lifts, so if you've got a pushchair, you'll need to conquer stairs multiple times a day.
Stayed 4 nights in Jun 2022

10/10 Excellent

NL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely family choice

Great hotel for families. Beautiful location right on the beach (although the beach gets quite windy in the afternoons). Enjoyed our stay very much
Stayed 4 nights in May 2022

8/10 Good

Dominic

Stayed 4 nights in May 2022

10/10 Excellent

Alexander

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, property was pristine, buffet was varied and well-suited to a family. Overall very impressed and will definitely consider a return trip.
Stayed 3 nights in May 2022

10/10 Excellent

Jenni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for family trip

Service is top noch and would recommend this place for family with kids. Activities are fun and very relaxing place to be at.
Stayed 2 nights in Sep 2021

10/10 Excellent

Nok Lai

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When it comes to hotels I think here are the most important categories 1. Location 2. Room and hotel quality 3. Friendliest of staff and service 4. Entertainment 5. Food 1. Location very good with lovely beach outside of hotel. Lots of shops and restaurants nearby 2. Room and hotel quality satisfactory with the only exception that air conditionally poor and takes ages to cool room down 3. Amazing staff.. the staff are clearly happy to be working there and everyone are friendly and willing to help. The lovely touches are like they remember what you like to eat, remember your names etc. Best I have seen. Special mention to a staff called Conchita, my kids loved her!! 4. Incredible entertainment, shows every evening, one for kids and another for the grown ups. Even lots o entertainments by pool during the day too. Obviously given real thought process. One of the best I have experienced 5. Amazing food and not shy on ingredients. Different food every day in the buffet ensuring that you won’t be bored. Great quality and good variety. Was there for 14 days and was not bored by the end of it having eaten there for breakfast and dinner every day for 2 weeks there. What an amazing hotel, would definitely go back, not the best rooms or the fanciest hotel I have been to but certainly the best as a whole package. My wife and my two daughters (4 and 2) loved it. We made many friends there too which tells you the friendly vibe the hotel gives
Stayed 13 nights in Aug 2021

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Food could use some improvement, but was good overall. Some things in all inclusive, are not, included at all. Had ants in the room, no big deal im used to that, shower faucet was very hard to regulate and had occasional changes in temperature.
Stayed 10 nights in Jul 2021

8/10 Good

Sebastian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Ok but not good value for money

Overall the hotel is recently refurbished but not what I would call a 5 star facility. We staid an extra 4 nights at the 4 star iberostar next door at half the price and hardly notice a difference. So far only the buffet quality seems slightly superior but not good value for money. Very friendly staff but I wish I didn’t waste my money as it was not a true five star experience Mx
Stayed 4 nights in Jul 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
The water of swimming pool was freezing
Stayed 3 nights in Sep 2019