Iberostar Playa de Muro Village5.0 out of 5.0
Recent guest reviews
We are having an amazing time in this beautiful, stylish hotel. The food and drink is top quality and the staff are amazingly helpful and warm. The pool and beach is beautiful and you could not ask for more. I would highly recommend this hotel and look out for the lovely Georgina, she’s a ray of sunshine and incredibly helpful!
Excellent hotel and staff Helpfull with everything We even got to keep our bikes in the balcony, that is super The food was great, both the breakfast and dinner, many choices and something for everybody
Food was really good, personal was very helpful, we loved Alcudia, we have never been to Mallorca but we will come back. The room was good size . The beach was lovely , the weather was not very nice but everything was good
I had a wonderful week in the Iberostar Playa del Muro Village in Mallorca. Rooms are big enough for two People and they were clean and proper. All staff member are extremely friendly and helpful. I can recommend the Hotel and I look forward to my next stay in the Iberostar Village.
hotel is next to the great beach of playa de muro. friendly local staff and perfect location. Absolutely recommended. We were also very lucky with weather due that it may be a risk to take vacation in the second week of march. my family loved Mallorca
My family and I stayed at the Playa De Muro Village last May. We are two adults, a 4 year old and a 1 year old. It's taken me a while to get around to leaving feedback, but I feel I owe it to this brilliant hotel, which we loved. I think what drew us to the hotel was it's beach location along with the green spaces and low rise non-imposing nature of the accommodation. It totally lived up to our expectations and there was a lovely sense of freedom in being able to picnic on the grass overlooking the sea, walk onto the lovely beach and just generally soak up the very relaxed vibe. Our room had a separate bedroom area separate to the living room. Both rooms open up onto a balcony. The front of the hotel is located on the strip that runs all the way into Alcudia. The section of strip around this hotel feels slightly more upmarket than further down the road. Across the road from the hotel there are a couple of mini supermarkets and also a cafe/restaurant with outdoor seating where we had coffee and cake a couple of times (we were half board). Other than that there isn't too much around the hotel that interested us. We had a car so did a couple of day trips instead (there is parking outside the hotel, no problem). We found the level of service and food choice to be superb. This was our first time staying at a 5 star hotel and the buffet was significantly better than we'd had before. The entertainment was so-so, but our 4 year old loved it and wanted to watch the show every night. The kids splash park is located on the other side of the sister hotel next door and is definitely aimed at younger children so was great for us, but as well as that there is a pool with a big inflatable that can be climbed and bounced off/slid down. This was fun! There are no slides though. As a guest at the Village you are also able to use the facilities at the hotel next door, including the restaurant. We thought the restaurant at the Village was better. Drinks were cheaper next door though! Tbh I would be happy to stay at either hotel, but the Village edges it with a quieter and more upmarket vibe. It is very easy to move between the hotels, even with a pram as there is a nice walkway along the grass on the beach side of the hotel. Also, we didn't have much time for the spa but I did make a brief visit and enjoyed the steam room and jacuzzi. We would definitely stay here again and absolutely recommend it for a young family. It might be worth noting that we travelled outside of school term time.
Our stay at Playa de Muro Village was wonderful. The rooms, the facilities, the food and the hotel staff were all excellent. My only recommendation would be to install better facilities in some rooms/units for people with restricted mobility, such as a walk-in shower, because climbing in and out of the low level bath/shower was not easy, especially when wet because it was slippery and could have resulted in a fall. Otherwise, everything else was superb and we look forward to a return visit! 😊
Good facilities, bike hire, bike store. Good restaurants, not 5 star but excellent buffet. Rooms clean and bright. Friendly staff although the bike hire guys are enjoyed being a little brusque. Beachfront location with pools.
We moved to this hotel after spending 2 disappointing days at an alternative one, and were not let down. The suites were spaced out and ours had a lovely sea view with views of the main pool. Toddler pool was perfect for our 2 year old daughter to play in and the neighbouring iberostar playa de Muro hotel kids pool play area was great fun. (Can use facilities at the hotel if stay in the village) The restaurants served good quality fresh food, and half board option suited us well. Evening entertainment didn't go on until after 10pm. The adjacent beach was fabulous with shallow clear water and soft golden sand-great for kids. Sun loungers on the beach have to be hired (as is the rule on the whole beach) , pool area ones are free to use. No charge for hiring beach towels near the pool, and they can be replaced daily or exchanged during the day. Lovely little extras like welcome drinks at dinner and bread and olives at lunch time. Very friendly staff, multilingual. Would say this was more a 4 star resort than 5 star due to the room conditions but would happily go back.
IBEROSTAR Playa de Muro Village Review WARNING : This hotel has taken money from my credit card against my request and their promise not to do so . I paid the hotel a full up front pro-forma invoiced payment €9511.48 Euros eight months in advance for an all inclusive weeks holiday inclusive of tax’s . On arrival to this hotel on 27th May 2017 my credit card was requested with reason given they needed for security of any debts I might incur during my stay . I was concerned that my credit card details could be compromised and asked to leave a cash deposit instead for security This was declined as potentially I could run up debts in excess of deposit . Given no compromise on this point by the receptionist I received an undertaking and assurance that the hotel policy was not to make any transactions from credit cards unless and on checking out debts did not get paid by clients . On checking out I was advised that no debts had been incurred by my party and there was nothing to pay .The receptionist at my request and with agreement from her manager wrote in Spanish on my checking out receipt that my credit card had not been used . On my return home to England I received an account from my credit card company showing in-excess of £117 had been taken by the hotel without my consent or authorisation during my stay . The hotels Sub-director Daniel Garcia Marquez has confirmed this transaction from which I quote in part “ charges were made without your authorization is true.” Further the hotel refuses to refund the money back to my credit card in defiance to my requests . No expiation has been offered by the hotel to justify what I have advised them of my considered fraudulent transaction .
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located within a mile (2 km) of Albufera Natural Park, Iberostar Playa de Muro Village is within 3 miles (5 km) of Hidropark. This 190-room, 5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 6 restaurants. It's on the beach and also close to Playa de Muro and Port d'Alcudia.
Enjoy dining at Embat, one of 6 onsite restaurants. Savor a meal from the comfort of your room with room service, or make new friends at the free manager's reception.
All 190 recently renovated accommodations feature sitting areas. LCD TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and safes are other standard amenities.
Guests of Iberostar Playa de Muro Village have access to a full-service spa, 2 outdoor pools, and an indoor pool. You can put free parking to good use if you drive. The front desk has multilingual staff that can help with tours/tickets and securing valuables. Other amenities at this beach hotel include a children's pool, a fitness center, and a spa tub.
Reviews from Trip Advisor
84.0% of guests recommend this hotelTotal of 660 reviews