Grupotel Alcudia Pins

Beachfront hotel with 5 restaurants and 2 outdoor pools

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

2 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, sun loungers

5 restaurants, breakfast, lunch, dinner served; international cuisine

Overview
Rooms
Location
Policies

Good

Popular amenities

All inclusive
Bar
Gym
Breakfast available
24/7 front desk
Laundry

Explore the area

Carre Canyes, s/n, Platja de Muro, Muro, Mallorca, 07458

Place, Playa de Muro
‪2 min walk‬
Place, Albufera Natural Park
Place, Alcúdia Beach
‪7 min drive‬
Airport, Palma de Mallorca (PMI)
‪49 min drive‬

Room options

1 bedroom, in-room safe, desk, blackout drapes

Double Family (1 Adult)

323 sq ft
Sleeps 1
1 Twin Bed

Double Family (2 Adults)

Excellent

323 sq ft
1 bedroom
Sleeps 2
2 Twin Beds

Double Family (3 Adults)

323 sq ft
1 bedroom
Sleeps 3
1 Twin Sofa Bed and 2 Twin Beds

Double Family (2 Adults + 1 child)

323 sq ft
1 bedroom
Sleeps 3
1 Twin Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom (2 Adults + 2 children)

Very good

323 sq ft
1 bedroom
Sleeps 4
1 Double Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom (2 Adults)

Exceptional

323 sq ft
1 bedroom
Sleeps 2
2 Twin Beds

Apartment, 1 Bedroom (3 Adults)

Wonderful

323 sq ft
1 bedroom
Sleeps 3
1 Twin Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom (2 Adults + 1 child)

323 sq ft
1 bedroom
Sleeps 3
1 Twin Sofa Bed and 2 Twin Beds

Double Family (2 Adults + 2 children)

Very good

323 sq ft
1 bedroom
Sleeps 4
1 Double Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom, Pool View (2 Adults)

323 sq ft
1 bedroom
Sleeps 2
2 Twin Beds

Apartment, 1 Bedroom, Pool View (3 Adults)

323 sq ft
1 bedroom
Sleeps 3
1 Twin Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom, Pool View (2 Adults + 1 child)

323 sq ft
1 bedroom
Sleeps 3
1 Twin Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom, Pool View (2 Adults + 2 children)

323 sq ft
1 bedroom
Sleeps 4
1 Double Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom, Partial Sea View (2 Adults)

323 sq ft
1 bedroom
Partial sea view
Sleeps 2
1 Double Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom, Partial Sea View (3 Adults)

323 sq ft
1 bedroom
Partial sea view
Sleeps 3
1 Twin Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom, Partial Sea View (2 Adults + 1 child)

323 sq ft
1 bedroom
Partial sea view
Sleeps 3
1 Twin Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom, Partial Sea View (2 Adults + 2 children)

323 sq ft
1 bedroom
Partial sea view
Sleeps 4
1 Double Sofa Bed and 2 Twin Beds

Apartment, 2 Bedrooms (3 adults)

495 sq ft
2 bedrooms
Partial sea view
Sleeps 3
4 Twin Beds and 1 Twin Sofa Bed

Apartment, 2 Bedrooms (4 adults)

495 sq ft
2 bedrooms
Sleeps 4
4 Twin Beds and 1 Twin Sofa Bed

Apartment, 2 Bedrooms (2 adults + 1 child)

495 sq ft
2 bedrooms
Sleeps 3
4 Twin Beds and 1 Twin Sofa Bed

Apartment, 2 Bedrooms (2 adults + 2 children)

495 sq ft
2 bedrooms
Sleeps 4
4 Twin Beds and 1 Twin Sofa Bed

Apartment, 2 Bedrooms (2 adults + 3 children)

495 sq ft
2 bedrooms
Sleeps 5
4 Twin Beds and 1 Twin Sofa Bed

About the neighborhood

Muro

Playa de Muro is a short stroll from Grupotel Alcudia Pins, and other popular attractions like Alcúdia Beach are within a few miles (5 km). This 598-room, 3.5-star hotel welcomes guests with 2 outdoor pools, 5 restaurants, and free in-room WiFi.

What's nearby

Playa de Muro - 2 min walk - 0.1 miles
Playa de Can Picafort - 4 min drive - 2.9 miles
Alcúdia Beach - 7 min drive - 3.3 miles
Hidropark - 9 min drive - 4.2 miles
Alcúdia Port - 10 min drive - 4.8 miles

Getting around

Muro Station - 19 min drive
Palma de Mallorca Airport (PMI) - 54 min drive

Restaurants

‪Ponderosa Beach - ‬3 min drive
‪Tramuntana Restaurant - ‬3 min drive
‪Gelats Artesa Valls - ‬3 min drive
‪Lobby Bar - ‬1 min walk
‪Beer Garden - ‬3 min drive

About this property

Grupotel Alcudia Pins

Beachfront hotel with 5 restaurants and 2 outdoor pools

Grupotel Alcudia Pins features 2 outdoor pools, a children's pool, and a gym. If you plan to drive, free parking is available. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and access to locker space. Other amenities at this family-friendly hotel include free WiFi in public areas, a computer station, and an arcade/game room.

29-inch LCD TVs are available for entertainment, and guests can stay connected with free WiFi. Other amenities include microwaves, coffee makers, and hair dryers. Housekeeping is available once per stay.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Pool
All inclusive
Spa
Kids pool

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free uncovered self parking on site

Food and drink

Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 to 14 for adults and EUR 7 to 7 for children
2 poolside bars
3 bars/lounges
5 restaurants
Snack bar/deli

Restaurants on site

Bufet principal
Green & Grill
La Bambola
Taverna
The Garden BBQ

Things to do

2 outdoor pools
Arcade/game room
Basketball
Bicycle rentals
Billiards/pool table
Children's pool
Gym
Playground
Shopping
Waterslide

Family friendly

2 outdoor pools
Arcade/game room
Children's pool
Grocery/convenience store
In-room microwave
Laundry facilities
Lifeguards on site
Mini-fridge
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Housekeeping (once per stay)
Multilingual staff
Tour and ticket assistance

Business services

Computer station

Outdoors

Barbecue grill
Garden
On the beach
Pool loungers
Pool umbrellas
Terrace

Spa

Manicures/pedicures

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)

Designated smoking areas
Lifeguards

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathtub or shower
Hair dryer
Private bathroom
Towels provided

Entertainment

29-inch LCD TV

Food and drink

Coffee/tea maker
Microwave
Mini-fridge

Air conditioning
Desk
Heating
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

Late check-out fee: EUR 60.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately EUR 14.00 to 14.00 for adults, and EUR 7.00 to 7.00 for children
Late check-out fee: EUR 60.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Check-in: 3:00 PM
Check-out: 11:00 AM
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

Property Registration Number H-PM-2637

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
Pool access available from 10:00 AM to 6:00 PM.
Registered guests are the only ones allowed in guestrooms.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

TUI FAMILY LIFE Alcudia Pins Hotel Muro

TUI FAMILY LIFE Alcudia Pins Hotel

TUI FAMILY LIFE Alcudia Pins Muro

TUI FAMILY LIFE Alcudia Pins

TUI FAMILY LIFE Alcua Pins Mu

TUI BLUE Alcudia Pins

Grupotel Alcudia Pins Muro

Grupotel Alcudia Pins Hotel

TUI FAMILY LIFE Alcudia Pins

Grupotel Alcudia Pins Hotel Muro

Frequently asked questions

Is free cancellation available at Grupotel Alcudia Pins?

Grupotel Alcudia Pins provides free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

What can I see close to Grupotel Alcudia Pins?

This hotel in Muro is within a 10-minute walk of Playa de Muro and Es Comú. You'll also find Alcúdia Beach and Alcúdia Port within a short drive.

Is there parking available at Grupotel Alcudia Pins?

Yes, uncovered self parking is offered for free at the hotel.

Is there a spa at Grupotel Alcudia Pins?

Spa services at the hotel include mani/pedis.

Does Grupotel Alcudia Pins feature a casino?

No, Grupotel Alcudia Pins doesn't have a casino.

Will I find an indoor pool at Grupotel Alcudia Pins?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 10:00 AM and 6:00 PM.

What amenities will couples enjoy at Grupotel Alcudia Pins?

This beachfront hotel offers plenty of amenities for couples including 2 outdoor pools, 2 poolside bars, and a beachfront restaurant.

Does Grupotel Alcudia Pins have a hot tub?

No, there isn't a spa tub at this hotel.

Does Grupotel Alcudia Pins have a restaurant that serves breakfast?

Yes, Grupotel Alcudia Pins has 5 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Grupotel Alcudia Pins allow pets to stay for free?

No, pets aren't allowed at Grupotel Alcudia Pins.

Does Grupotel Alcudia Pins have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Grupotel Alcudia Pins?

The closest major airport to Grupotel Alcudia Pins is Palma de Mallorca Airport (PMI), which is about 26.8 mi away.

Can I book a room with a balcony at Grupotel Alcudia Pins?

No, there aren't any guestrooms with balconies at Grupotel Alcudia Pins.

Grupotel Alcudia Pins Reviews

7.8

Good

7.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Excellent

Robert, Aurora

Traveled with family

May 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Highly recommend. So cheap for what they offer. Just 30meters from the beach and ocean..it can be a bit windy in this location but worth the proximity. We didn’t do the all inclusive so didn’t try the restaurants but there were food options very close. This is high traffic of kids, but it’s not loud at night as it all shuts down at good time. Would definitely stay here again.

Stayed 1 night in May 2025

10/10 Excellent

Elisabel

Sep 19, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Sep 2024

4/10 Poor

k

Aug 29, 2024

Stayed 1 night in Aug 2024

6/10 Okay

miriam

Aug 26, 2024

Stayed 9 nights in Aug 2024

10/10 Excellent

massoud

Jul 27, 2024

Stayed 2 nights in Jul 2024

8/10 Good

Andrew

Traveled with family and small children, Traveled with partner

Jun 18, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location. Room was really nice but the Air Con wasn’t very effective. Only a very short walk to the beach. Staff all very helpful and friendly. We were room only but bought food from the hotel facilities - mainly the Crispy Corner. Food was only OK. Shop was very convenient and overall the hotel had everything you could need for a good holiday. We enjoyed it and would most likely stay there again.

Stayed 7 nights in Jun 2024

4/10 Poor

Denis

Traveled with partner

Sep 19, 2023

Disliked: Cleanliness, staff & service

Made skipped our room cleaning. Very noisy room facing the back of the kitchen. Wifi did not reach our room.

Stayed 2 nights in Sep 2023

10/10 Excellent

Patricia

Traveled with family

Sep 6, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a great time at this hotel! It’s really family oriented and they go above and beyond to make you feel comfortable. Lots of activity for kids, lots of options for food in the hotel and also around the property. There is also a grocery shopping right outside the hotel, very convenient. Overall we had a great experience.

Stayed 3 nights in Jul 2023

10/10 Excellent

Stephen

Aug 11, 2023

Stayed 7 nights in Aug 2023

6/10 Okay

Rocio

Traveled with family and small children, Traveled with family

Jul 29, 2023

Liked: Staff & service

Disliked: Cleanliness, amenities

La cama para niños de la habitación familiar bastante incómoda, la limpieza se puede mejorar en todo el establecimiento, hay telarañas en los pasillos, la recepción holia fatal como a podrido los 5 días de nuestra estancia, el desayuno y cena buffet yo lo mejoraría tanto en calidad como en presentación con un poco de cariño ganaría mucho mas.

Stayed 4 nights in Jul 2023

8/10 Good

Rebecca

Traveled with family and small children

Sep 3, 2022

Liked: Cleanliness, staff & service, amenities

We enjoyed our holiday here. Pros: locatoon next to beautiful beach, pretty good buffet food, very friendly staff, great kids entertainment Cons: pool could do with a decent clean as we got ill from it on our first day, not really any entertainment for adults, would prefer a location that is closer to more shops/town centre as this is a bus ride from somewhere like that

Stayed 7 nights in Aug 2022

10/10 Excellent

Simon

Aug 20, 2022

Stayed 3 nights in Aug 2022

6/10 Okay

Christina

Aug 4, 2022

Liked: Staff & service, room comfort

If you don’t have children, the hotel is not for y

If you don’t have children, the hotel is not for you. This area is full of children and not much else. Quite old building and facilities. Simple furnishings. Friendly staff.

Stayed 3 nights in Jul 2022

6/10 Okay

Verified traveler

Traveled with family

Oct 11, 2021

Liked: Cleanliness, staff & service

Nice family vacation

It was a perfect vacation for a family, children garden, nice sea view. A little bit overpriced in the nearest supermarket otherwise it’s fine!

Stayed 8 nights in Oct 2021

10/10 Excellent

Verified traveler

Aug 23, 2020

Stayed 4 nights in Aug 2020

8/10 Good

Verified traveler

Dec 11, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 8 nights in Aug 2019

10/10 Excellent

Verified traveler

Oct 22, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 7 nights in Oct 2019

8/10 Good

F

Traveled with family

Sep 15, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great family place.

We had excellent accommodation although we were above the main restaurant and opposite the nightly entertainment so it was a bit noisy. The room was clean and well equipped although we did have a kitchen with plenty of crockery but no cutlery. Food was good, although buffet style is not my cup of tea, there was a really good range of styles of foods with plenty of salads and local dishes. It was well cooked and presented and no horrendous queues associated with many all inclusive places. The pools were on the cold side. The children would have played a lot longer if they had been a bit warmer, consequently we spent most of our time at the beach as it was warmer. A bit disappointing was the daily €14 for 2 beds and an umbrella on the beach. This adds to the cost somewhat.

Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveler

Jun 27, 2019

Liked: Cleanliness, staff & service

Well run, very good food, pleasant room. Ideal for a family holiday. Good facilities. Good entertainment to suit the whole family. Only minor criticism is that it was sometimes difficult to get a sunbed if you were late up! Great holiday!

Stayed 4 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with family

Jul 5, 2025

Liked: Staff & service, property conditions & facilities, room comfort

Anbefales

Ferie på et hotell på den nydelige Alcudiastranda blir aldri feil. Flotte rom, nyoppusset siden sist vi var der. Ellers begynner uteområdene å forfalle litt. Familieshow hver kveld, veldig hyggelig. All Inclusive er et must, veldig god mat! Og alltid masse å velge mellom! Kjempefin plass for familieferie!

Stayed 10 nights in Jun 2025