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Grupotel Alcudia Pins

Property class: 3.5

Choose dates to view prices

Photo gallery for Grupotel Alcudia Pins

A resort with a large pool surrounded by palm trees and sun loungers, overlooking the ocean.
A beachfront hotel with multiple buildings, a sandy beach, and palm trees.
An aerial view of a coastal resort with multiple buildings, a sandy beach, and clear blue waters.
A modern reception area with a blue mural, two potted plants, and a sign reading "BLUE Acadia Pines."
A poolside area with green chairs and tables, a clear sky, and a building with balconies in the background.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Carre Canyes, s/n, Platja de Muro, Muro, Mallorca, 07458
  • Place, Playa de Muro
    ‪2 min walk‬
  • Place, Es Comú
    ‪14 min walk‬
  • Place, Alcúdia Beach
    ‪6 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪45 min drive‬

Room options

View all photos for Apartment, 1 Bedroom, Balcony (Family)

A hotel room with a bed, pillows, a nightstand, a lamp, curtains, and a view of palm trees.

Apartment, 1 Bedroom, Balcony (Family)

9.0 out of 10
Wonderful
(4 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Double Room, Balcony (Family)

A hotel room with a large bed, a patterned throw blanket, a hat on the bed, a desk with a chair, and a balcony with a view of trees and buildings.

Family Double Room, Balcony (Family)

8.8 out of 10
Excellent
(3 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony, Pool View (Family)

A hotel room with a bed, a nightstand, a lamp, a window with curtains, and a view of a pool and buildings.

Apartment, 1 Bedroom, Balcony, Pool View (Family)

  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony, Partial Sea View (Family)

A hotel room with a balcony, a bed, a seating area, and a view of the sea.

Apartment, 1 Bedroom, Balcony, Partial Sea View (Family)

  • Partial sea view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Balcony (3 Adults + Children)

A hotel room with a bed, a nightstand, a lamp, and a view of a pool and buildings.

Apartment, 2 Bedrooms, Balcony (3 Adults + Children)

8.8 out of 10
Excellent
(3 reviews)
  • 495 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony, Partial Sea View

A hotel room with a balcony, a bed, a seating area, and a view of the sea.

Apartment, 1 Bedroom, Balcony, Partial Sea View

  • Partial sea view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony

A hotel room with a bed, pillows, a nightstand, a lamp, curtains, and a view of palm trees.

Apartment, 1 Bedroom, Balcony

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony, Pool View

A hotel room with a bed, a nightstand, a lamp, a window with curtains, and a view of a pool and buildings.

Apartment, 1 Bedroom, Balcony, Pool View

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Balcony

A hotel room with a bed, a nightstand, a lamp, and a view of a pool and buildings.

Apartment, 2 Bedrooms, Balcony

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Family Double Room, Balcony

A hotel room with a large bed, a patterned throw blanket, a hat on the bed, a desk with a chair, and a balcony with a view of trees and buildings.

Family Double Room, Balcony

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Balcony (2 Adults + Children)

A hotel room with a bed, a nightstand, a lamp, and a view of a pool and buildings.

Apartment, 2 Bedrooms, Balcony (2 Adults + Children)

  • 2 bedrooms
  • Sleeps 6
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Balcony (4 Adults + Children)

A hotel room with a bed, a nightstand, a lamp, and a view of a pool and buildings.

Apartment, 2 Bedrooms, Balcony (4 Adults + Children)

  • 2 bedrooms
  • Sleeps 6
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Balcony (5 Adults + 1 Child)

A hotel room with a bed, a nightstand, a lamp, and a view of a pool and buildings.

Apartment, 2 Bedrooms, Balcony (5 Adults + 1 Child)

  • 2 bedrooms
  • Sleeps 6
  • 4 Twin Beds and 1 Double Sofa Bed

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About the neighborhood

Muro

Playa de Muro is a short stroll from Grupotel Alcudia Pins, and other popular attractions like Alcúdia Beach are within a few miles (5 km). This 598-room, 3.5-star hotel welcomes guests with 2 outdoor pools, 5 restaurants, and free in-room WiFi.

What's nearby

  • Playa de Muro - 2 min walk - 0.1 miles
  • Es Comú - 14 min walk - 0.8 miles
  • Alcúdia Beach - 6 min drive - 3.5 miles
  • Alcúdia Port - 8 min drive - 5.0 miles
  • Pollensa Port - 19 min drive - 12.0 miles

Getting around

  • Muro Station - 19 min drive
  • Palma de Mallorca Airport (PMI) - 54 min drive

Restaurants

  • ‪Numa Beach - ‬4 min drive
  • ‪Gelats Artesa Valls - ‬3 min drive
  • ‪Beach Bar Eden Playa - ‬6 min walk
  • ‪Picco - ‬4 min drive
  • ‪Bike Point Cafe - ‬3 min drive

About this property

Grupotel Alcudia Pins

Grupotel Alcudia Pins features 2 outdoor pools, a children's pool, and a gym. If you plan to drive, free parking is available. Multilingual staff at the 24-hour front desk can assist with access to locker space, luggage storage, and tours or tickets. Other amenities at this family-friendly hotel include free WiFi in public areas, a computer station, and an arcade/game room.
29-inch LCD TVs are available for entertainment, and guests can stay connected with free WiFi. Other amenities include microwaves, coffee makers, and hair dryers. Housekeeping is available once per stay.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

A wooden boardwalk leading to a beach with people sunbathing and swimming.
Grupotel Alcudia Suite
Muro
  • Pool
  • All inclusive available
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 84 reviews
$82 nightly
The price is $97
Oct 23 - Oct 24
Total with taxes and fees
Grupotel Alcudia Suite

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 to 14 for adults and EUR 7 to 7 for children
  • 2 poolside bars
  • 3 bars/lounges
  • 5 restaurants
  • Snack bar/deli

Restaurants on site

  • Green & Grill
  • La Bambola
  • Taverna
  • The Garden BBQ

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Gym
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 29-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 60.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 14.00 to 14.00 for adults, and EUR 7.00 to 7.00 for children
  • Late check-out fee: EUR 60.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number H-PM2637

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

TUI FAMILY LIFE Alcudia Pins Hotel Muro
TUI FAMILY LIFE Alcudia Pins Hotel
TUI FAMILY LIFE Alcudia Pins Muro
TUI FAMILY LIFE Alcudia Pins
TUI FAMILY LIFE Alcua Pins Mu
TUI BLUE Alcudia Pins
Grupotel Alcudia Pins Muro
Grupotel Alcudia Pins Hotel
TUI FAMILY LIFE Alcudia Pins
Grupotel Alcudia Pins Hotel Muro

Frequently asked questions

Is free cancellation available at Grupotel Alcudia Pins?

Grupotel Alcudia Pins provides free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Grupotel Alcudia Pins?

As of Oct 22, 2026, prices found for a 1-night stay for 2 adults at Grupotel Alcudia Pins on Oct 23, 2026 start from $142, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Grupotel Alcudia Pins?

This hotel in Muro is within a 10-minute walk of Playa de Muro and Es Comú. You'll also find Alcúdia Beach and Alcúdia Port within a short drive.

Will I be able to park at Grupotel Alcudia Pins?

Yes, uncovered self parking is offered for free at the hotel.

Is there a spa at Grupotel Alcudia Pins?

Spa services at the hotel include mani/pedis.

Does Grupotel Alcudia Pins feature a casino?

No, Grupotel Alcudia Pins doesn't have a casino.

Will I find an indoor pool at Grupotel Alcudia Pins?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 10:00 AM and 6:00 PM.

Is Grupotel Alcudia Pins good for couples?

This beachfront hotel offers plenty of amenities for couples including a beachfront restaurant, 2 outdoor pools, and 2 poolside bars.

Are there hot tubs at Grupotel Alcudia Pins?

No, this hotel doesn't have a spa tub.

Does Grupotel Alcudia Pins have a restaurant that serves breakfast?

Yes, Grupotel Alcudia Pins has 5 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Grupotel Alcudia Pins allow pets to stay for free?

No, pets aren't allowed at Grupotel Alcudia Pins.

Are there connecting rooms at Grupotel Alcudia Pins?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Grupotel Alcudia Pins?

The closest major airport to Grupotel Alcudia Pins is Palma de Mallorca Airport (PMI), which is about 26.8 mi away.

Can I book a room with a balcony at Grupotel Alcudia Pins?

Yes, some guestrooms at Grupotel Alcudia Pins offer a balcony/patio and may feature sea views.

Grupotel Alcudia Pins Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 75 out of 216 reviews
Rating 8 - Good. 72 out of 216 reviews
Rating 6 - Okay. 40 out of 216 reviews
Rating 4 - Poor. 14 out of 216 reviews
Rating 2 - Terrible. 15 out of 216 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good value, would go there again.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very family oriented of all ages, overall very satisfied with my stay.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s specially great for familles, with many swimming pools options plus the beach and the soccer/football field and the playground plus many more kids activities. My boys loved it so much that they didn’t want to go anywhere with us around the island! Clear rooms and amenities, nice and helpful staff.
Stayed 5 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
The location is great and next to the beach. The breakfast is very nice, however the juices that offered aren’t the best. Lastly the hotel is a bit outdated and renovations would be highly recommended. Having said that it’s a nice hotel.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great food options, fun activities for kids, nice pools and beach. Loved everything bit of our holiday and would definitely visit again!
Stayed 5 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well located and with access directly to the beach. The quality of the food is not the best. We have booked the all inclusive package and honestly speaking we won’t recommend it. The drinks and food are not the best.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great holiday

Had a week here it’s lovely , great location friendly staff. Food was great beach is lovely, we were not disappointed
Stayed 5 nights in Jul 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The room and building smelled of mildew. We canceled our reservation.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was amazing. Staff were great and friendly.
Stayed 7 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities
It was a wonderful experience! The hotel's swimming pools and sunbathing facilities were excellent, and there were plenty of enjoyable activities for guests. It is especially well suited for families with children. One of the highlights for me was the morning exercise class each day—it was a great way for adults to relax, recharge, and start the day feeling refreshed. The hotel's restaurant was outstanding and definitely one of the best parts of our stay. If there is one area for improvement, it would be the room service, which could be a little more attentive. However, overall the hotel did a fantastic job, and we are truly grateful for such a memorable experience. Thank you!
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at this hotel! It’s really family oriented and they go above and beyond to make you feel comfortable. Lots of activity for kids, lots of options for food in the hotel and also around the property. There is also a grocery shopping right outside the hotel, very convenient. Overall we had a great experience.
Stayed 3 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is ideal for families, it was packed during the holidays and we still always managed to find a sunbed. Parking was tricky, but this was during the summer holidays, it might be easier other times in the year. Food and all inclusive is priced great and it's not bad but it's not great.
Stayed 7 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
We enjoyed our holiday here. Pros: locatoon next to beautiful beach, pretty good buffet food, very friendly staff, great kids entertainment Cons: pool could do with a decent clean as we got ill from it on our first day, not really any entertainment for adults, would prefer a location that is closer to more shops/town centre as this is a bus ride from somewhere like that
Stayed 7 nights in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach was great and really near. Evening shows good. Rooms were quite noisy
Stayed 7 nights in Jun 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super dirty, the bathroom smell bad, outdated... the food in the restaurant was awful, every day I drive to locals coffee shops for a nice coffee.....
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend. So cheap for what they offer. Just 30meters from the beach and ocean..it can be a bit windy in this location but worth the proximity. We didn’t do the all inclusive so didn’t try the restaurants but there were food options very close. This is high traffic of kids, but it’s not loud at night as it all shuts down at good time. Would definitely stay here again.
Stayed 1 night in May 2025
Verified review

6/10 Okay

Liked: Amenities
If you are looking for a cheep place for a family or small group then this would be a great place. I booked the hotel as it gave the impression that there was secure parking on site yet when we arrived we discovered that it was just on street parking. The room was a good size but had a stake damp smell. Luckily it was cool enough to have the windows open over night.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room was really nice but the Air Con wasn’t very effective. Only a very short walk to the beach. Staff all very helpful and friendly. We were room only but bought food from the hotel facilities - mainly the Crispy Corner. Food was only OK. Shop was very convenient and overall the hotel had everything you could need for a good holiday. We enjoyed it and would most likely stay there again.
Stayed 7 nights in Jun 2024
Verified review

6/10 Okay

Liked: Staff & service, room comfort

If you don’t have children, the hotel is not for y

If you don’t have children, the hotel is not for you. This area is full of children and not much else. Quite old building and facilities. Simple furnishings. Friendly staff.
Stayed 3 nights in Jul 2022
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service
Made skipped our room cleaning. Very noisy room facing the back of the kitchen. Wifi did not reach our room.
Stayed 2 nights in Sep 2023
Verified review

6/10 Okay

We found out that it was not our hotel. Around the pool it's so full with sun beds that you can barely can walk trough them. Reserve sun beds is forbidden but it happens al lot. Personal from the hotel is doing nothing about it. Also around the pool it's very noisy. The room cleaning is not so good. They forgot our room a few times. The room we had was on the opposite site of a neighboring hotel (H boulding) whit a ventilation system that was really loud 24/7 hours a day. So on the balcony that was really disturbing to hear that all day. Restaurants we din't use so no opinion about them.
Stayed 12 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un joli hôtel, bien situé avec la mer en face.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super !!!!
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Room was cleaned 5 times a week, the amenities were also clean. Staff at the location were very helpful. There were a lot of activities daily for the kids which was great. The kids were very Happy about the day care offered by the Hotel and were always willing to go again. Also, there were a lot of activities for Adults like Yoga and other stuff every evening there was a Local show on the main stage. Overall great experience.
Stayed 8 nights in Jul 2026