Grupotel Alcudia Pins

3.5 star property
Beachfront hotel with 5 restaurants and 6 outdoor pools

Choose dates to view prices

Photo gallery for Grupotel Alcudia Pins

6 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, sun loungers
Sundeck
Balcony view
Balcony view
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • All inclusive
  • Bar
  • Gym
  • Hot Tub
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
Carre Canyes, s/n, Platja de Muro, Muro, Mallorca, 07458
  • Playa de Muro
    ‪2 min walk‬
  • Albufera Natural Park
  • Alcúdia Beach
    ‪7 min drive‬
  • Palma de Mallorca (PMI)
    ‪49 min drive‬

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Room options

Double Family (2 Adults)

  • Sleeps 2
  • 2 Twin Beds

Apartment, 1 Bedroom, Pool View (2 Adults + 1 child)

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom, Partial Sea View (3 Adults)

  • Partial sea view
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom, Partial Sea View (2 Adults + 1 child)

  • Partial sea view
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Double Family (3 Adults)

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Double Family (1 Adult)

  • Sleeps 1
  • 1 Twin Bed

Apartment, 2 Bedrooms (3 adults)

  • Partial sea view
  • Sleeps 3
  • 4 Twin Beds and 1 Twin Sofa Bed

Apartment, 1 Bedroom (2 Adults + 1 child)

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Apartment, 2 Bedrooms (2 adults + 1 child)

  • Sleeps 3
  • 4 Twin Beds and 1 Twin Sofa Bed

Apartment, 2 Bedrooms (4 adults)

  • Sleeps 4
  • 4 Twin Beds and 1 Twin Sofa Bed

Apartment, 1 Bedroom, Pool View (3 Adults)

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom (2 Adults)

  • Sleeps 2
  • 2 Twin Beds

Double Family (2 Adults + 2 children)

  • Sleeps 4
  • 1 Double Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom, Partial Sea View (2 Adults)

  • Partial sea view
  • Sleeps 2
  • 1 Double Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom (3 Adults)

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Apartment, 2 Bedrooms (2 adults + 3 children)

  • Sleeps 5
  • 4 Twin Beds and 1 Twin Sofa Bed

Apartment, 1 Bedroom, Pool View (2 Adults)

  • Sleeps 2
  • 2 Twin Beds

Apartment, 2 Bedrooms (2 adults + 2 children)

  • Sleeps 4
  • 4 Twin Beds and 1 Twin Sofa Bed

Double Family (2 Adults + 1 child)

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom, Pool View (2 Adults + 2 children)

  • Sleeps 4
  • 1 Double Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom (2 Adults + 2 children)

  • Sleeps 4
  • 1 Double Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom, Partial Sea View (2 Adults + 2 children)

  • Partial sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Twin Beds

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About the neighborhood

Muro

Playa de Muro is a short stroll from Grupotel Alcudia Pins, and other popular attractions like Alcúdia Beach are within a few miles (5 km). This 598-room, 3.5-star hotel welcomes guests with 6 outdoor pools, 5 restaurants, and free in-room WiFi.

What's nearby

  • Playa de Muro - 2 min walk - 0.1 miles
  • Es Comú - 11 min walk - 0.6 miles
  • Playa de Can Picafort - 4 min drive - 2.9 miles
  • Alcúdia Beach - 7 min drive - 3.3 miles
  • Alcúdia Port - 10 min drive - 4.8 miles

Getting around

  • Muro Station - 19 min drive
  • Palma de Mallorca Airport (PMI) - 54 min drive

Restaurants

  • ‪Cafeteria Playa Ca'n Picafort - ‬4 min drive
  • ‪Vinicius - ‬4 min drive
  • ‪Willy - ‬4 min drive
  • ‪Barracuda Bar - ‬4 min drive
  • ‪Jamaica Cocktail Bar - ‬4 min drive

About this property

Grupotel Alcudia Pins

Beachfront hotel with 5 restaurants and 6 outdoor pools
Grupotel Alcudia Pins features 6 outdoor pools, a children's pool, and a gym. If you plan to drive, free parking is available. Multilingual staff at the 24-hour front desk can assist with access to locker space, concierge services, and dry cleaning/laundry. Other amenities at this family-friendly hotel include free WiFi in public areas, a hot tub, and a computer station.
29-inch LCD TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Other amenities include microwaves, coffee makers, and safes. Housekeeping is available once per stay.
6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Danish, English, German, Norwegian, Spanish, Swedish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 to 14 for adults and EUR 7 to 7 for children
  • 2 poolside bars
  • 3 bars/lounges
  • 5 restaurants
  • Snack bar/deli

Restaurants on site

  • Bufet principal
  • Green & Grill
  • La Bambola
  • Taverna
  • The Garden BBQ

Things to do

  • 6 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Gym
  • Hot tub
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 29-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 60.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 14.00 to 14.00 for adults, and EUR 7.00 to 7.00 for children
  • Late check-out fee: EUR 60.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number H-PM-2637

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

TUI FAMILY LIFE Alcudia Pins Hotel Muro
TUI FAMILY LIFE Alcudia Pins Hotel
TUI FAMILY LIFE Alcudia Pins Muro
TUI FAMILY LIFE Alcudia Pins
TUI FAMILY LIFE Alcua Pins Mu
TUI BLUE Alcudia Pins
Grupotel Alcudia Pins Muro
Grupotel Alcudia Pins Hotel
TUI FAMILY LIFE Alcudia Pins
Grupotel Alcudia Pins Hotel Muro

Frequently asked questions

Is free cancellation available at Grupotel Alcudia Pins?

Grupotel Alcudia Pins provides free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

What can I see close to Grupotel Alcudia Pins?

This hotel in Muro is within a 10-minute walk of Playa de Muro and Es Comú. You'll also find Alcúdia Beach and Alcúdia Port within a short drive.

Will I be able to park at Grupotel Alcudia Pins?

Yes, uncovered self parking is offered for free at the hotel.

Is there a spa at Grupotel Alcudia Pins?

Spa services at the hotel include mani/pedis.

Does Grupotel Alcudia Pins feature a casino?

No, Grupotel Alcudia Pins doesn't have a casino.

Will I find an indoor pool at Grupotel Alcudia Pins?

No, this hotel doesn't have an indoor pool; however, there are 6 outdoor pools and a hot tub. Guests have pool access between 10:00 AM and 6:00 PM.

What amenities will couples enjoy at Grupotel Alcudia Pins?

This beachfront hotel offers plenty of amenities for couples including 6 outdoor pools, 2 poolside bars, and a beachfront restaurant.

Does Grupotel Alcudia Pins have a hot tub?

Yes, this hotel has a spa tub.

Does Grupotel Alcudia Pins have a restaurant that serves breakfast?

Yes, Grupotel Alcudia Pins has 5 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Grupotel Alcudia Pins allow pets to stay for free?

No, pets aren't allowed at Grupotel Alcudia Pins.

Are there connecting rooms at Grupotel Alcudia Pins?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Grupotel Alcudia Pins?

The closest major airport to Grupotel Alcudia Pins is Palma de Mallorca Airport (PMI), which is about 26.8 mi away.

Are there rooms with balconies that I can book at Grupotel Alcudia Pins?

No, there aren't any guestrooms with balconies at Grupotel Alcudia Pins.

Grupotel Alcudia Pins Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 29 out of 95 reviews
Rating 8 - Good. 33 out of 95 reviews
Rating 6 - Okay. 18 out of 95 reviews
Rating 4 - Poor. 9 out of 95 reviews
Rating 2 - Terrible. 6 out of 95 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elisabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

k

Stayed 1 night in Aug 2024

6/10 Okay

miriam

Stayed 9 nights in Aug 2024

10/10 Excellent

massoud

Stayed 2 nights in Jul 2024

8/10 Good

Andrew

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room was really nice but the Air Con wasn’t very effective. Only a very short walk to the beach. Staff all very helpful and friendly. We were room only but bought food from the hotel facilities - mainly the Crispy Corner. Food was only OK. Shop was very convenient and overall the hotel had everything you could need for a good holiday. We enjoyed it and would most likely stay there again.
Stayed 7 nights in Jun 2024

4/10 Poor

Denis

Traveled with partner
Disliked: Cleanliness, staff & service
Made skipped our room cleaning. Very noisy room facing the back of the kitchen. Wifi did not reach our room.
Stayed 2 nights in Sep 2023

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at this hotel! It’s really family oriented and they go above and beyond to make you feel comfortable. Lots of activity for kids, lots of options for food in the hotel and also around the property. There is also a grocery shopping right outside the hotel, very convenient. Overall we had a great experience.
Stayed 3 nights in Jul 2023

10/10 Excellent

Stephen

Stayed 7 nights in Aug 2023

6/10 Okay

Rocio

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
La cama para niños de la habitación familiar bastante incómoda, la limpieza se puede mejorar en todo el establecimiento, hay telarañas en los pasillos, la recepción holia fatal como a podrido los 5 días de nuestra estancia, el desayuno y cena buffet yo lo mejoraría tanto en calidad como en presentación con un poco de cariño ganaría mucho mas.
Stayed 4 nights in Jul 2023

8/10 Good

Rebecca

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
We enjoyed our holiday here. Pros: locatoon next to beautiful beach, pretty good buffet food, very friendly staff, great kids entertainment Cons: pool could do with a decent clean as we got ill from it on our first day, not really any entertainment for adults, would prefer a location that is closer to more shops/town centre as this is a bus ride from somewhere like that
Stayed 7 nights in Aug 2022

10/10 Excellent

Simon

Stayed 3 nights in Aug 2022

6/10 Okay

Christina

Liked: Staff & service, room comfort

If you don’t have children, the hotel is not for y

If you don’t have children, the hotel is not for you. This area is full of children and not much else. Quite old building and facilities. Simple furnishings. Friendly staff.
Stayed 3 nights in Jul 2022

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service

Nice family vacation

It was a perfect vacation for a family, children garden, nice sea view. A little bit overpriced in the nearest supermarket otherwise it’s fine!
Stayed 8 nights in Oct 2021

10/10 Excellent

Verified traveler

Stayed 4 nights in Aug 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2019

8/10 Good

F

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great family place.

We had excellent accommodation although we were above the main restaurant and opposite the nightly entertainment so it was a bit noisy. The room was clean and well equipped although we did have a kitchen with plenty of crockery but no cutlery. Food was good, although buffet style is not my cup of tea, there was a really good range of styles of foods with plenty of salads and local dishes. It was well cooked and presented and no horrendous queues associated with many all inclusive places. The pools were on the cold side. The children would have played a lot longer if they had been a bit warmer, consequently we spent most of our time at the beach as it was warmer. A bit disappointing was the daily €14 for 2 beds and an umbrella on the beach. This adds to the cost somewhat.
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Well run, very good food, pleasant room. Ideal for a family holiday. Good facilities. Good entertainment to suit the whole family. Only minor criticism is that it was sometimes difficult to get a sunbed if you were late up! Great holiday!
Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveler

Traveled with family
Stayed 7 nights in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotellet har det vi som børnefamilie har brug for. Lidt meget larm om aftenen og natten visse nætter. Men ellers et godt ophold. 3 år i træk.
Stayed 8 nights in Oct 2024

10/10 Excellent

Marica

Liked: Cleanliness, staff & service, property conditions & facilities
Kommen wieder
Stayed 1 night in Sep 2024

10/10 Excellent

nicoleta

Liked: Property conditions & facilities
È un struttura grande con tante possibilità di rilassarsi sia in spiaggia che nelle piscine,acqua del mare appena esci dalla struttura cristalină ,tutto perfetto,personale cordiale e gentile
Stayed 2 nights in Sep 2024

8/10 Good

Vesna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Aug 2024

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Henrik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rigtig godt 👍

Rigtig godt hotel, dejlig tæt på lækker strand. Vi kommer igen. Mange mennesker ved pool, men vi var mest på stranden og fitness rum trænger til en opgradering .
Udsigt værelse
Stayed 10 nights in Aug 2024