Grupotel Natura Playa

4.0 star property
Family-friendly hotel with 2 outdoor pools and a full-service spa

Choose dates to view prices

Photo gallery for Grupotel Natura Playa

Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers
Restaurant
Beach nearby
Interior
Lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Playas de Muro, 5, Muro, Illes Balears, 7458
  • Place, Playa de Muro
    ‪5 min walk‬
  • Place, Albufera Natural Park
    ‪19 min walk‬
  • Place, Platja dels Francesos
    ‪3 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪45 min drive‬

Room options

Apartment, 1 Bedroom, Balcony

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

Apartment, 1 Bedroom, Balcony (2 adults + 1 child)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Apartment, 1 Bedroom, Balcony (2 adults + 2 children)

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Apartment, 1 Bedroom, Balcony, Partial Sea View (2 Adults)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

Apartment, 1 Bedroom, Balcony, Partial Sea View (2 adults + 1 child)

  • 1 bedroom
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Apartment, 1 Bedroom, Balcony, Partial Sea View (2 adults + 2 children)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Studio (2 Adults)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

Studio (2 Adults + 1 Child)

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

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About the neighborhood

Muro

Grupotel Natura Playa places you next to Playa de Muro and within a mile (2 km) of Albufera Natural Park. This 120-room, 4-star hotel has 2 outdoor pools along with a full-service spa and a restaurant.

What's nearby

  • Playa de Muro - 5 min walk - 0.3 miles
  • Albufera Natural Park - 19 min walk - 1.0 mile
  • Platja dels Francesos - 3 min drive - 1.6 miles
  • Es Comú - 5 min drive - 3.5 miles
  • Alcúdia Beach - 6 min drive - 2.9 miles

Getting around

  • Sa Pobla Station - 14 min drive
  • Palma de Mallorca Airport (PMI) - 52 min drive

Restaurants

  • ‪Numa Beach - ‬18 min walk
  • ‪Tramuntana Restaurant - ‬12 min walk
  • ‪Can Pescador - ‬9 min walk
  • ‪Buffet Restaurant - ‬19 min walk
  • ‪Gelats Artesa Valls - ‬14 min walk

About this property

Grupotel Natura Playa

Family-friendly hotel with 2 outdoor pools and a full-service spa
Guests of Grupotel Natura Playa have access to a full-service spa, 2 outdoor pools, and an indoor pool. There's free parking if you drive. The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this spa hotel include a children's pool, a gym, and a sauna.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include balconies, electric kettles, and desks.
2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 11 for adults and EUR 8 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Sauna

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's games
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool access ramp on site
  • Pool hoist on site
  • Portable shower seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 11.00 for adults and EUR 8 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number H-2840

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

Grupotel Natura Playa Hotel Muro
Grupotel Natura Playa Hotel
Grupotel Natura Playa Muro
Grupotel Natura Playa Playa De Muro
Apartamentos Natura Playa Hotel
Grupotel Natura Playa Muro
Grupotel Natura Playa Hotel
Grupotel Natura Playa Hotel Muro

Frequently asked questions

Are free cancellation options available at Grupotel Natura Playa?

Grupotel Natura Playa offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to do near Grupotel Natura Playa?

This hotel is located in Muro, just steps from Playa de Muro. You'll also find Alcúdia Beach and Albufera Natural Park within a short drive.

Is there parking available at Grupotel Natura Playa?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Grupotel Natura Playa?

There is a full-service spa available for guests to enjoy and services include massages.

Does Grupotel Natura Playa feature a casino at the property?

No, Grupotel Natura Playa doesn't have a casino.

Will I find an indoor pool at Grupotel Natura Playa?

Yes, this hotel has an indoor pool along with 2 outdoor pools.

Is Grupotel Natura Playa good for couples?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, a bar, and a restaurant.

Does Grupotel Natura Playa have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Grupotel Natura Playa feature a restaurant that includes a breakfast menu?

Yes, Grupotel Natura Playa serves buffet breakfast each morning for a surcharge from its restaurant.

Will Grupotel Natura Playa allow pets to stay free of charge?

No, pets aren't allowed at Grupotel Natura Playa.

Are there connecting rooms at Grupotel Natura Playa?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Grupotel Natura Playa?

The closest major airport to Grupotel Natura Playa is Palma de Mallorca Airport (PMI), which is about 27 mi away.

Are there rooms with balconies that I can book at Grupotel Natura Playa?

Yes, every guestroom at Grupotel Natura Playa comes with a balcony with some featuring sea views.

Grupotel Natura Playa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 48 out of 81 reviews
Rating 8 - Good. 24 out of 81 reviews
Rating 6 - Okay. 7 out of 81 reviews
Rating 4 - Poor. 1 out of 81 reviews
Rating 2 - Terrible. 1 out of 81 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Radek

Traveled with family
Stayed 7 nights in Jul 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Shiva

Traveled with family
Liked: Cleanliness

Low quality hotel

The rooms were so basic for the price we paid. No amenities what so ever… no hair dryer water bottle or even shampoos or conditioners. Cleaning lady was rude… the food at the restaurant was horrible snd the lady cook very rude, Front desk was freindly. Sylvia was very nice
Stayed 9 nights in Jul 2024

10/10 Excellent

Dmitri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
first time there were no towels on sunbeds at an early;hour so no need to rush down and secure 2 although we have never bothered to do this. pool area and gardens very clean and tidy staff very nice & friendley Would definately recomend to friends & family
Stayed 7 nights in May 2024

10/10 Excellent

Judith, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Kendrah

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

Karl

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally situated, direct access to the beach and very friendly, professional staff.
Stayed 7 nights in Aug 2023

8/10 Good

Lukas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A little on the expensive side for what it is but overall very nice.
Stayed 1 night in Jul 2023

10/10 Excellent

Malgorzata

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for family vacation.
Stayed 7 nights in Jun 2023

10/10 Excellent

Barnabas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and very good beach
Stayed 8 nights in Sep 2022

10/10 Excellent

Seble Merid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We travelled for vacation. Very helpful staff snd reception. The rooms
Stayed 7 nights in Jul 2022

10/10 Excellent

kelley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly staff

Staff was incredibly friendly. We loved the nightly program for the children. The swimming pools inside and outside were beautiful.
Stayed 5 nights in Apr 2022

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab hotel

Great place to stay. Beautiful location on its own private beach. Very peaceful and quiet. With only the sound of the sea. Nice room. Friendly helpful staff. Comfy beds. Can't fault it really.
Stayed 3 nights in Oct 2021

10/10 Excellent

Cosmin Viorel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2021

10/10 Excellent

Marc

Stayed 7 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good for a family beach vacation.

We had a very good stay at this hotel, particularly as a family with children. There are nice kids’ pools and a sandy beach, making it ideal for little ones. One downside was the noise level—our room faced a nearby hotel that hosted loud evening entertainment. The soundproofing could definitely be improved. Breakfast offered a good variety of food, though the egg station often had a bit of a queue. Service in the restaurant was excellent, with staff constantly helping and cleaning non-stop. Room cleaning was also fast and done to a high standard. The hotel’s location is fantastic—very close to the sea. As is often the case, there was some competition for sunbeds near the pool (especially for larger families), but it wasn’t too much of a hassle. Overall, a great experience and a place we’d happily return to.
Stayed 6 nights in Jul 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das wichtigste ist für uns, dass unsere Kids happy waren und ich kann sagen ja. Man könnte jetzt meckern auf hohem Niveau, Vielleicht brauchen die Zimmer in den nächsten 1-2 Jahren neue Ausstattung. insgesamt passt die Kombi mit toller Kindergerechter Pool-Landschaft und 1a Strand. Zudem sind die Angestellten sehr bemüht und durch die Bank nett! Ich möchte außerdem dem Animateur Rene hervorheben. normalerweise ist das mir nicht so wichtig und meine Kinds nutzen dass garnicht aber Rene war echt super und es hat spass gemacht, danke dafür!
Stayed 4 nights in Jun 2025

8/10 Good

Yasin

Traveled with family
Liked: Staff & service, room comfort

Gutes Familien-Hotel für einen fairen Preis

Gutes Hotel für Familien (mit Kindern) direkt am Strand mit Supermarkt unmittelbar vor der Türe und sehr guter Bus-Anbindung. Viele Aktivitäten für Kinder (Spielplatz, Mini-Club) vorhanden. Der Poolbereich ist sauber und gepflegt. Das Zimmer ist renovierungsbedürftig und in die Jahre gekommen. Bei der Sauberkeit kann noch verbessert werden. Das Frühstücksangebot ist groß. Allerdings könnte das Obst und Gemüse frischer sein. Das Personal ist sehr freundlich und hilfsbereit.
Stayed 7 nights in May 2025

6/10 Okay

Markus

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Das Grupotel Natura Playa ist insgesamt ein solides Hotel für Gäste, die während ihres Aufenthalts keine großen Aktivitäten im Hotel erwarten. Unser Zimmer war großzügig geschnitten und praktisch eingerichtet, mit separatem Schlafzimmer, Wohnzimmer und einer kleinen Kochnische, die wir allerdings nicht genutzt haben. Wir hatten einen seitlichen Meerblick – diese Zimmerkategorie kann sich sowohl auf der Nord- als auch auf der Südseite befinden, eine gezielte Auswahl ist jedoch nicht möglich. Gerade im Frühjahr wäre die Südseite mit Blick auf den Pool sicherlich angenehmer. Das Hotel liegt direkt am Strand, was grundsätzlich ein Pluspunkt ist. Leider war dieser während unseres Aufenthalts auf weiter Strecke von Algen bedeckt, die unangenehm rochen – ein Aspekt, den man bedenken sollte. Das Personal gibt sich bemüht und ist überwiegend freundlich. Allerdings wirkt der Service an der Rezeption gelegentlich unprofessionell und könnte optimiert werden. Das Essen bietet in der Regel eine gute Auswahl und ist oft schmackhaft. Es gab jedoch auch Speisen, die qualitativ nicht überzeugt haben.
Stayed 7 nights in Apr 2025

8/10 Good

nicolas

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Manque les produits de toillettes dans la chambre. Ménage a approfondir dans les chambres un coup de rafraichissement des chambres est a prevoir Personnel d accueil et du restaurant vraiment top
Stayed 5 nights in Apr 2025

8/10 Good

Eric, Solms

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traumhafter Urlaub direkt am Meer – wir kommen wieder! Wir haben im April eine wundervolle Woche im Grupotel Natura Playa in Playa de Muro verbracht. Das Hotel hat uns in nahezu allen Punkten überzeugt: Die Lage ist unschlagbar – direkt am wunderschönen, feinsandigen Strand und trotzdem ruhig gelegen. Das gesamte Personal war überaus freundlich, aufmerksam und stets hilfsbereit. Die Sauberkeit im gesamten Hotel – ob Zimmer, Restaurant oder Außenbereich – war hervorragend. Besonders hervorheben möchten wir das abwechslungsreiche und qualitativ hochwertige Buffet: Jeden Tag gab es neue Köstlichkeiten sowie eine tolle Auswahl an frischem Obst (u. a. verschiedene Melonensorten, Orangen, Papaya, Kiwi, Äpfel und Bananen). Einziger kleiner Kritikpunkt: Die Preise für alkoholische Cocktails an der Hotelbar fanden wir etwas überzogen (z. B. 9,40 € für einen Mojito). Leider wurden während unseres Aufenthalts die Strände von der Segelquallenplage ( stinkende Kadaver) und von Seegras aufgrund der Vorsaison noch nicht gereinigt – dafür kann das Hotel jedoch nichts, es hat unseren Urlaub aber auch nicht wesentlich getrübt. Insgesamt ein top geführtes Hotel mit Wohlfühlgarantie – wir kommen sehr gerne wieder!
Stayed 7 nights in Apr 2025

8/10 Good

Martin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Buffet war abwechslungsreich (für eine Woche Aufenthalt). Das Fleisch war mittelmäßig. Eine große Dessert Auswahl. Die Betten waren hart. Die Zimmer sauber und das Personal war immer freundlich.
Stayed 7 nights in Apr 2025

10/10 Excellent

Annette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es gab nichts auszusetzen…ein wirklich schönes Hotel! Leider wurden wir auf dem Parkplatz davor Opfer eines Taschendiebs…er wollte Geld gewechselt haben und dabei hat er die Scheine entwendet. Der Fahrradverleih ist teuer und nicht besonders kooperativ.
Stayed 8 nights in Apr 2025