Dessole Dolphin Bay Resort

4.0 star property

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Photo gallery for Dessole Dolphin Bay Resort

Private beach, sun loungers, beach umbrellas, beach volleyball
Lobby sitting area
Free daily buffet breakfast
Couples treatment rooms, sauna, steam room, Turkish bath
2 outdoor pools, pool umbrellas, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
  • Free WiFi

Explore the area

View in a map
Melinas Merkouri 1, Malevizi, Crete, 71414
  • Place, Ammoudara Beach
    ‪15 min walk‬
  • Place, Palace of Knossos
    ‪13 min drive‬
  • Place, Heraklion Port
    ‪14 min drive‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪12 min drive‬

Room options

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

Family Room

  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 4 Twin Beds
  • Free WiFi

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About the neighborhood

Malevizi

Located within a mile (2 km) of Ammoudara Beach, Dessole Dolphin Bay Resort is within 3 miles (5 km) of Pantanassa. This 259-room, 4-star property has 2 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Ammoudara Beach - 15 min walk - 0.9 miles
  • Heraklion Archaeological Museum - 12 min drive - 6.4 miles
  • Palace of Knossos - 13 min drive - 8.1 miles
  • Knossos Archaeological Site - 13 min drive - 8.1 miles
  • Heraklion Port - 14 min drive - 8.0 miles

Getting around

  • Nikos Kazantzakis Airport (HER) - 18 min drive

Restaurants

  • ‪Pizza Antonio - ‬17 min walk
  • ‪Technopolis (Τεχνόπολις) - ‬8 min walk
  • ‪Πετούσης (Petoussis Restaurant) - ‬5 min walk
  • ‪Oregano - The Grill Project - ‬16 min walk
  • ‪agapi pool bar - ‬16 min walk

About this property

Dessole Dolphin Bay Resort

Dessole Dolphin Bay Resort features a private beach, a full-service spa, and 2 outdoor pools. You'll find limited parking. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this all-inclusive property include a children's pool, a sauna, and outdoor tennis courts.
LCD TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Other standard amenities include furnished balconies or patios, refrigerators, and laptop-compatible safes.
A private beach and 2 outdoor tennis courts are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a waterslide and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Aegeo Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Beach Tavern Pasiphae
  • Main Restaurant Minos

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Library
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1981
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed during the winter season.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers limited parking.
Property Registration Number 1039K014A0009000

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 500 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Dessole Dolphin Bay Resort caters to LGBTQ+ guests.
  • The seasonal pool is open from April to October.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dessole Dolphin Bay Resort Malevizi
Dessole Dolphin Bay Resort All Inclusive
Dessole Dolphin Bay Malevizi
Dessole Dolphin Bay All Inclusive Malevizi
Dessole Dolphin Bay Resort All Inclusive Malevizi
Dessole Dolphin Bay All Inclusive
ssole Dolphin Inclusive Malev
Dessole Dolphin Bay Resort – All Inclusive Malevizi

Frequently asked questions

Will I find all-inclusive rate plans at Dessole Dolphin Bay Resort?

Dessole Dolphin Bay Resort is an all-inclusive resort and rates come with buffet meals and many onsite activities. Activities include tennis and volleyball.

Are free cancellation options available at Dessole Dolphin Bay Resort?

Dessole Dolphin Bay Resort provides free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

What can I see within easy reach of Dessole Dolphin Bay Resort?

This property is located in Malevizi within a short 16-minute walk of Ammoudara Beach. You'll also find Heraklion Archaeological Museum and Venetian Walls within a short drive.

Is parking available on site at Dessole Dolphin Bay Resort?

Yes, there is wheelchair-accessible parking available.

Is there a spa at Dessole Dolphin Bay Resort?

Aegeo Spa is the property's spa and services include deep-tissue massages, hot stone massages, aromatherapy, and hydrotherapy.

Does Dessole Dolphin Bay Resort feature a casino on the premises?

No, Dessole Dolphin Bay Resort doesn't have a casino.

Is there an indoor pool at Dessole Dolphin Bay Resort?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools. The seasonal pool is normally open from April until October.

Is Dessole Dolphin Bay Resort good for couples?

This beachfront property offers many amenities for couples such as a private beach and a garden-view restaurant with some guestrooms featuring a fireplace.

Are there hot tubs at Dessole Dolphin Bay Resort?

No, but guests can enjoy a steam room at this property.

Does Dessole Dolphin Bay Resort have a restaurant that serves breakfast?

Yes, Dessole Dolphin Bay Resort has 2 restaurants, and serves free buffet breakfast each morning.

Does Dessole Dolphin Bay Resort allow pets to stay for free?

No, pets aren't allowed at Dessole Dolphin Bay Resort.

Are there connecting rooms at Dessole Dolphin Bay Resort?

No, there aren't connecting guestrooms at this property.

How far is the airport from Dessole Dolphin Bay Resort?

The closest major airport to Dessole Dolphin Bay Resort is Nikos Kazantzakis Airport (HER), which is 9.2 mi away (18 minutes by car).

Are there rooms with balconies that I can book at Dessole Dolphin Bay Resort?

Yes, every guestroom at Dessole Dolphin Bay Resort comes with a furnished balcony/patio and some offer garden views.

Does Dessole Dolphin Bay Resort have a wedding venue?

There are wedding services available at Dessole Dolphin Bay Resort if that's in your vacation plans.

Dessole Dolphin Bay Resort Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 22 out of 68 reviews
Rating 8 - Good. 29 out of 68 reviews
Rating 6 - Okay. 12 out of 68 reviews
Rating 4 - Poor. 5 out of 68 reviews
Rating 2 - Terrible. 0 out of 68 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Mark

Liked: Cleanliness, staff & service, amenities
All inclusive for a few days
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Ville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the hotel facilities. Food was really good, especially breakfast, and meat and desserts were delicious. Also had drinks on tap all day eg soft drinks and coffee. Staff were really helpful and efficient. Also area around the hotel was nice with several interesting shops and cafes in close proximity. Easy to get to and from Heraklion via buses 1 to Heraklion and 6 back to the hotel. Both stops very close to the hotel. Its a very interesting city. Also really close proximity to the beach, just past the bar. I'd definitely recommend staying here.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

LAURENT

Liked: Cleanliness, staff & service, property conditions & facilities
Nous avons passé un excellent séjour dans ce club de vacances ! 🌞 Le personnel (accueil, personnel de ménage, maintenance, service aux restaurations, maître nageur, animateurs) est vraiment top : bienveillant, disponible et toujours agréable, ce qui rend l’ambiance très chaleureuse. L’emplacement est idéal, la propreté irréprochable et côté restauration, chacun trouve facilement son bonheur avec un large choix de plats, ça reste un buffet en libre accès pension complète donc ne pas s’attendre non plus à des mets d’exceptions, petit bémol sur les boissons qui n’étaient vraiment pas à notre goût, mais « Mention spéciale » pour la soirée au restaurant avec réservation, vraiment réussie, les plats et le service sont impeccable! 🎉 Seul petit point à améliorer : un rafraîchissement des logements serait le bienvenu, surtout au niveau des salles de bain. Mais cela n’a en rien gâché notre séjour. Nous recommandons vivement et reviendrons avec plaisir !
Stayed 14 nights in Aug 2025
Verified

8/10 Good

Jean-Charles

Liked: Cleanliness, staff & service
Personnel au top, complexe très bien entretenu et très propre. Chambre un peu vieillissante mais correcte, terrasse assez spacieuse. Hôtel à 7 km du centre d'heraklion, accolé à une belle plage privée avec transats. Repas : petit dej très correct, beaucoup de choix (sucré / salé), déjeuner et dîner : pas mal de choix mais souvent la même chose. Transport en commun toutes les 20 mn pour aller au centre d'heraklion. Pour visiter les autres villes, voiture obligatoire, pour visiter les autres îles, prévoir des excursions.
Stayed 7 nights in May 2023
Verified

10/10 Excellent

nabila

Liked: Staff & service, property conditions & facilities
J'ai passer un agréable séjour,sans regret...
Stayed 9 nights in Apr 2023
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jeg kunne virkelig godt lide de forskellige faciliteter og aktiviteter der er både for børn og voksne, så man ikke keder sig, eller man behøver ikke at tænke på hvad man skal lave på dagen med børnene. Det eneste jeg ikke imponeret over, var den restaurant ved stranden, hvor man skal have en reservation, den er ikke så god, som den bliver beskrevet, og servicen er heller ikke så godt. For at være ærligt snackbaren og "main" restauranten er de bedste, fordi maden er god med masser valg muligheder, og servicen er helt på toppen der. og angående personale, de er meget åbne og venlige fleste af dem. Men alt i alt er jeg rigtig glad for overnatningsstedet, så jeg vil helt klart gerne komme tilbage i fremtiden, hvis jeg skulle til Kreta igen.
Stayed 6 nights in Jul 2022
Verified

4/10 Poor

YI

Disliked: Property conditions & facilities, room comfort

Very basic hotel. Good for families not couples.

Room is very basic. Hard and uncomfortable bed. Only 1 pillow on each side. Pool and facilities are actually not bad but it was very chaotic with tons of children running around. Buffet offered very unauthentic cheap food so we did not really eat there despite paying for all inclusive. The dining hours are very fixed. Anything with decent quality, such as a frappe, costs premium surcharge. Service was just OK. Positive: 1. free and abundant parking onsite (very useful since we rented a car to explore the island) 2. It is on the beach. Not the nicest beach on Crete, but still a good beach with a few tavernas and walking distance to a few more places on the street side. Chairs are full during the day but emptied out during dinner time. Overall it was a great place to lay our heads but I did not feel like I was in Crete. It’s great for families though, not so much for romantic couple trip.
Stayed 2 nights in Aug 2021
Verified

4/10 Poor

Gäste

Disliked: Staff & service, amenities, property conditions & facilities
Gefallen: Strand Nicht gefallen: -Reinigung des Zimmers (1x im gesammten Aufenthalt) -Hotel ist sehr alt (gehört renoviert) -Das Essen (NICHT abwechskungsreich) -Preis-/Leistungsverhältnis passt einfach nicht. -Wenig Personal
Stayed 5 nights in Sep 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Property is charming and most of the staff are wonderful. Lots of food, drinks and fun things to do. However, I had a scary experience with one of their staff members
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unser Badeurlaub ist gelungen. Wir sind mit Allem zufrieden gewesen. Auf jeden Fall empfehlenswert.
Stayed 8 nights in Jul 2019
Verified

8/10 Good

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon séjour. A refaire.

L'hôtel est très bien. Le personnel agréable est souriant. La propreté est impeccable. La cuisine a volonté est très varié est très bonne. Seul petit bémol l'hôtel est situé à Amoudara est un peu excentré. Il ne faut pas hésiter à loué une voiture.
Stayed 7 nights in May 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Erreichbarkeit mit dem Bus nicht gerade überragend. Ansonsten alles top.
Stayed 3 nights in May 2019
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resort dotato di tutti i confort, in riva al mare, con spiaggia attrezzata, piscina grande e piscina più piccola, ma con grandi idroscivoli. Camera spaziosa con frigo bar, tv plasma, cassaforte, giardinetto privato.
Stayed 7 nights in Oct 2018
Verified

8/10 Good

Maugab

Liked: Cleanliness
Bel resort,servizi molto buoni; pulizia eccellente;animatori bravi ma solo per bambini e giovani (non era previsto la sera balli tipo liscio).
Stayed 7 nights in Oct 2018
Verified

10/10 Excellent

Armin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Hotel in strandnähe, sauber und gepflegt Anlage und sehr freundliches Personal.
Stayed 7 nights in Sep 2018
Verified

10/10 Excellent

Lys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a pleasant trip for me! Staff was friendly overall, free sodas, coffee and water. The included drinks were always clear on the menu. The meals were always good and the pools were clean. Having the beach access was a plus as well! My room was surprisingly big and had a large balcony which was so nice to relax in. Shower pressure was great! There were quite a few mixed drinks included, plus a local beer and wine. Other mixed drinks were extra, but I stuck with the included ones as that was enough variety for me! Thank you for the great stay, which I could have been there longer!
Stayed 1 night in Sep 2018
Verified

8/10 Good

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

prima verzorgd all inclusief hotel

Het hotel heeft een prima ligging, rechtstreeks aan het strand en teruglopend na een lange oprijlaan kom je bij de poort en dan vrijwel direct bij de winkelstraat met supermarktjes, souveniershops, autoverhuurbedrijven, restaurants , bar, pompstation en andere hotels of appartementen. Er rijdt een bus naar Heraklion en zelfs een speciale hopp on en hopp off bus voor een toeristische route langs de meeeste bezienswaardigheden in Heraklion en dan kun je de luistertoer doen met gratis koptelefoontjes. Deze kost 15 euro per persoon maar je mag overal uit of opstappen en dat 2 dagen [ geen aansluitende dagen ]. Haltes en route zijn goed aangegeven. Ook de bus is niet duur, nl. 5 euro pp voor 1 dag. Overal op en uitstappen, bij haltes. Het hotel heeft een hoofdgebouw en kamers in bungalows. De hotelkamers zijn netjes verzorgd, wel wat kleine badkamers en balkons. De kamers in de bijgebouwen zijn geschikt voor familiekamers, wel opletten want de kamerindeling is niet overal handig en soms een krappe doorgang. Er hangt een droogrekje op de balkon of op de terrasjes. [Ook veel variatie in terrasgrootte en balkongrootte en ligging bij de bungalows]. De kluisjes zijn handig met ingebouwd deurlampje. De stop in het bad en de waste in de wastafel werkte prima! De boxspring bedden zijn vrij stevig, mede door harde gestikte naad van matras. Buffet is gewoon, niet veel variatie in bruin brood. In stukjes fruit ipv heel. Drank is prima, al zou er ook rum en rummixen bij mogen. Ijs is prima.
Stayed 12 nights in Jun 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel to stay at. Lots of entertainment- bbq night was excellent. Staff were very helpful and friendly. Would say more 3* than 4* because of bathrooms- shower curtains and no individual toiletries just a soap pump on the wall are more 3* than 4. The reason I wouldnt stay here again is that friom the beach the view of the nearby power station and the smoke it was producing wasnt the best Greek view we have had. .
Stayed 4 nights in Jun 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel parfait pour de bonnes vacances a la plage

tres bon rapport qualité prix. chambre confortable, assez grande et propre, le basic mais ca suffit pour quelques jours. Piscine, plage, toboggans tout es en bon etat, c'est vraiment l'idéal pour des vacances réussies. Nourriture tres correcte et assez variée. Reste l'usine à côté de l'hotel, a part la vue sinon c'est pas génant
Stayed 3 nights in Jun 2018
Verified

6/10 Okay

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The resort is very nice. Very clean, the bungalows are charming, clean, comfortable and quiet, the beach is very nice. You will really enjoy your stay as long as you DO NOT EAT HERE. The food is abominable and there are only a handful of drinks included in the "all inclusive" program. Walk a few hundred meters outside the gate and there are lots of nice, reasonably priced restaurants and tourist shops. We particularly liked uncle George's tavern for dinner but whatever you do, do NOT eat at the resort.
Stayed 3 nights in May 2018
Verified

10/10 Excellent

nick

Liked: Cleanliness, staff & service, property conditions & facilities

good value

very reasonably priced so good value. food was good for buffet style eating. food was exceptional at the tavern. right on the beach
Stayed 7 nights in May 2018
Verified

8/10 Good

Nelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel très chaleureux et efficace. Cet hôtel club est très propre. L'animation reste discrête et pas trop bruyante, ce qui est appréciable. Je conseillerai cet hôtel aux familles et pas à des jeunes venus pour s'éclater car ce n'est pas trop le genre. Il y a un bassin de 60cm de profondeur pour les enfants, ce qui est bien pratique. La plage est sympa. Pas besoin de ramener les serviettes de plage, elles vous sont prêtées avec une caution. Bien sûr, comme tous les all inclusive, on se lasse vite de la nourriture, mais cela reste très correct et il y a des restaurants sur la plage.
Stayed 9 nights in Apr 2018
Verified

10/10 Excellent

Pascal et Bi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour du 30 avril au 11 mai Accueil impeccable Personnel d'une très grande gentillesse et politesse Bravo à Minas notre Barman pour sa sympathie Bravo à l'ensemble des équipes des restaurants, toujours serviable, toujours souriant, toujours disponible et polis. Des chambres toujours propre à notre retour. Les buffets sont largement suffisant en choix, les entrées sont fraîches et les plats chaud reste toujours bien au chaud. Les cocktails de la formule "all inclusive" sont sympa. La piscine de 25 x 10 est très propre, et ne manque pas de transat, idem pour la plage, le nombre de transats y est très correct, et ils sont très qualitatif. L'accès à la plage est direct. Il y a des animations tous les soirs, avec une très sympathique équipe d'animateurs (trices) La situation géographique est parfaite à mi chemin entre Mali et Bali qui sont à 40 minutes. Et les plages du Sud comme celle de Matala à 1h10 de voiture. Rethymnon à 1h40 La plateau de Lassithi à 1h20 Les gorges d'Imbros à 2h10 Le seul petit problème mais qui n'est pas forcément de la responsabilité de l'hôtel, (même si un petit rappel des règles de vie en communauté serait peut-être utile)c'est le manque de savoir vivre des touristes qui rentre très tard en mode "je suis seul au monde"en parlant comme en plein jour voir même pire et qui font carrément claquer les portes des chambres. Mais cela s'appelle du manque de civisme, et l'apprendre à des adultes, ce n'est pas aussi simple que ça. Sinon, un séjour PARFAIT
Stayed 11 nights in Apr 2018
Verified

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

Nice room. Peaceful and all.

At first night I found 2 silverfishes from floor. When weather got warmer there were plenty of small ants running on the table. The service and food were ecellent.
Stayed 7 nights in Apr 2018